Don't waste your time and $$$$ at those name brand mattress stores. That includes Mattress Firm,…read moreBob's Discount Furniture, and Best Mattress. We looked on line for several days and decided that the mattress stores advertise many "sales" but when investigating to go see and try NONE of the stores have the full lineup in store. That all stock the high end and junk. We went to Bob's found a mattress we liked at a decent price along with a marked down adjustable frame. We are looking at a total of $1600. We were all ready when I asked about delivery. Were to told delivery was $99. I inquired about a discount for a $1600 purchase and got a blank stare and a no. I turned around to leave thinking that a commissioned salesperson would stop me and negotiate, nope. Evidently a $1600 sale means nothing. Got home and searched on line again. Thank goodness I did. Found Half Price Mattress! Short hours on Sunday but got there just after a 1:00 opening. Christina was the sole person in the store. I explained what I was looking for and she directed me to a mattress she felt fit the bill. We ( my wife ) tried it and found it to be what we were looking for. The posted price was $1100 but she immediately let us know that it was on sale for $799. I inquired about delivery and got impressed at NO CHARGE and could be delivered now even on Sunday . Delivery is a 3rd party and would be a set up charge if needed. Just pay cash to the delivery person. It's only been 3 days but we are very pleased with our purchase and keeping $$$ in our pockets. If you even are thinking about a new mattress, save yourself time and $$$. GO TO HALF PRICE MATTRESS and tell Christina that the Christian couple sent you. Blessings

We had such a great experience at this local Las Vegas mattress shop! It's owned by the loveliest…read morecouple from Hawaii, and after finding out they're from Oahu like me, we ended up having the best conversation--felt like I was back home. No pressure to buy, just good vibes and genuine people who gave us a great deal on a quality mattress. Highly recommend supporting this business if you're looking for a mattress and some aloha spirit!

We were looking to replace two Omnia leather sofas that we had purchased 18 years ago. After some…read moreresearch we came across Ideal Furniture and owner Jerry Burdick. This is not your typical big name swarm all over furniture store. They work with you to achieve your desired selection and financial goals. Actually gave us a bit of history in where and how the manufacturer purchases their fine leathers for their furniture. Actually, delivered the two sofas 2 weeks ahead of schedule. The delivery service was exceptional in removing all the protective foam and plastic to include setting up the pieces and removing the old sofas. In summary, we couldn't be happier with our new furnishings and the great job that Jerry and his team provided. Bob K

Absolutely amazing furniture and service. Bought and ordered simply Amish bedroom set which was…read morecustom made, solid wood and a great deal. Choice of wood and finish and hardware. They also have other brands and sofas and theatre seating and dining rooms. Ideal is family owned and run and it shows with good communication and everybody being on the same page, how it should be for a major purchase like this. Thank you.

Let's face it, after becoming attached to a mattress for years the last thing you want to do is go…read moreout and find another one when it wears out, well I did. Once I found the one I liked I price shopped and went to all the different mattress stores. Best Mattress was by far the best price and the customer service provided by Angelie made it real easy to do the transaction here. Of course I couldn't just leave with the mattress but I also had to buy a couple pillows. All in all there's certain places that you enjoy doing business with and this was definitely one of them. Thank you Angelie and Best Mattress, Customer for life

I just purchased the most amazing mattress and had the best sales experience. I highly recommend…read moreseeing Anjoly Roman! She is pleasant, knowledgeable about her trade and personable. She made it such a fun experience. If you need a new mattress, go see her! She also gave me a great deal! Thank you again!

This store is amazing!!! We had such a wonderful experience selecting and purchasing our new…read moremattress. We went in with an idea of what we wanted and Chris really helped us by providing additional information and helping to educate us on our selections. We never felt pressured and were given all the time we needed make the decision, even leaving the store and coming back a couple of days later. We researched the mattress and were very happy with the price that Chris gave us. He also helped us to select a great adjustable bed frame, warranty and accessories. I would highly recommend this store and Chris specifically to help you. The store was wonderfully clean with sanitizer, spray and masks. Just because we are in lock down doesn't mean you need to postpone getting a new bed!! It has been a couple months since we have purchased the bed, and a few COVID delivery bumps, and we are even happier with our purchase. Chris really steered us in the right direction and we thankful for his assistance.

Chris Bolin uses pure deceptive sales tactics. We purchased a $5k set up which he promised was all…read morereturnable in the sleep trial if we didn't want it. We called in to have that honored and he tells us that he can't accept the return on the adjustable bases and he left a note on our receipt about it after the purchase was made. He never once told us this when swarming us in the show room begging us to buy with him. My wife and I both asked if everything was returnable multiple times for reassurance before such a large purchase and he swore up and down to us both that everything was returnable. Now that he has made his commission, his whole time has changed. We contacted corporate and they advised us to not communicate with him anymore now and led us to another store that is making everything correct for us by what he promised originally. For everything that man promised us, it sure does suck to see people like him still prey about and say anything to make a sale in their favor. I guess we should have known something was wrong about him when the blind association walked in to try and earn donations while we were there and he cut the man off at every sentence and was just plain rude how he rushed him out so he could continue making the sale he lied to us on. Mattress firms have great selections all about. Do not waste your time at this one though. The manager Chris Bolin is a deceptive rude and pompous person who has no business in a business with a reputation for honest sales. Men like this unfairly drive the value of stores like this down. Hopefully they find someone with a more suitable approach to the public to lead that office before Chris keeps pushing away customers

Working with Preston was such a great experience! He was incredibly friendly, easygoing, and made…read morethe process simple from start to finish. I really appreciated his help and would confidently refer anyone to him for mattress shopping.

Had to purchase a new mattress rather quickly and Best Mattress was the right place to do that…read more Tammy, the Sales Representative, was very knowledgeable and helpful and made the selection process easy. Delivery was made within 90 minutes of my purchase and the two delivery men were most accommodating and removed the old mattress. I can't say enough about the whole experience and the mattress I selected is heavenly to sleep on.

From the moment we walked in the store, I knew this was where we weee going to purchase a new bed…read more We were greeted warmly by George and he asked what we were looking for and pointed us in the right direction. He didn't hover over us like some do and gave us time to browse on our own but nearby when we had questions. He's so knowledgeable about all of their products. I had an event to attend and we were still researching and doing price comparisons; but asked George his schedule because I knew we would be back. He is very helpful and we felt comfortable with him. He has worked for the company for a while and I felt that he genuinely believes in what he's selling. He got my number and said I could reach out to him with any questions. A few days later I ended up texting him and asking several questions all of which he kindly answered. We did return and purchased a bed, adjustable base, and furniture- bed frame and headboard, which they have many styles online. The furniture was delivered by FedEx and that was a fiasco, they delivered to the wrong house, their fault. The furniture is good quality and looked as pictured online. The guys that delivered the bed and base were wonderful- professional and helpful, showing us how the adjustable base worked. They arrived promptly at the allotted time. The store is located on Eastern and Silverado Ranch, next to Target with plenty of parking. If you are in the market for a new bed, I highly recommend this Mattress Firm location, and especially George, he goes above and beyond with excellent customer service!

I wanted to share the amazing experience we had with Rigo today! We're about to move and wanted to…read moreupgrade from our current queen set-up to a king. My fiancé has also been having a ton of issues with his back and pain in general, so we were looking for options that could address that specifically. Rigo provided a lot of help on what we should and should not be looking for. He also listened to our budget and preferences as we were browsing. Shout-out to Rigo for the top-notch customer service. We can't wait for our new bed to arrive on Tuesday!

It's been about a month since our experience with Bobs, but nonetheless remarkably memorable. We…read morepurchased a black dresser and were helped by Bob -- not the owner Bob, but Bob the wonderful gentleman who made the entire process effortless. He was kind, patient, and straightforward, which we really appreciated. Delivery and assembly were smooth and stress-free, and the dresser looks fantastic in our space. The payment process was simple with no surprises, and everything was explained clearly from start to finish. Overall, it was an easy, pleasant experience, and we're extremely happy with both the product and the service. Highly recommend

Don't buy this cheap furniture. They don't back the products they sell. They don't even honor their…read morewarranty. We bought patio furniture for our new house. We also purchased the warranty for the cushions. Within 6 months the cushions began to split when people sat on it. The material was cheap and obviously not for outdoor use. I just want to add that we kept the furniture covered when not in use. We called on the warranty to get the cushions fixed and it was DENIED! After going around and around with them for months we finally called the store to buy new cushions for that set. But surprise surprise it was discontinued! We had to take them to an outside source to get reupholster which cost us another $1,500 out of our pockets, on top of the $3000 we paid for them in the first place. Very disappointed with our experience at Bob's Discount Furniture. I wish we had just driven past this store and bought patio furniture from a reputable place. Never again. There is a question on here on what could improve? Back your products! Back your warranties! Hire professional people to handle problems.

We visited many mattress stores while trying to find the right bed, but honestly--Leslie (aka…read moreButtercup) at Mattress Firm was the reason we came back here to buy. She was so friendly, patient, and genuinely helpful without ever being pushy. She really took the time to listen to what we needed and made the whole process easy and fun. After meeting her, no other store even compared. We're so happy with our mattress and so glad we got to work with her. Highly recommend asking for Leslie if you're shopping for a mattress!

BEWARE of the very expensive deluxe adjustable base . The ones that recline and come up so you can…read moresit up. They get stuck and you can't get them to go back down . The manager at the store in Henderson NV on Marks street Chris will avoid your calls at all cost , once you buy it your on your own He was not helpful at all The company you deal with will send you a part eventually then you have to call back again and wait for ever for a tech . have not been able to sleep in my new bed for over two weeks Base is crap Do yourself a favor buy the base from Costco . Costco will replace right away

Just moved from Hawaii to Henderson and needed to purchase beds. I had a list of major furniture…read morestores to visit but thought let me see what "Keep it simple" has to offer. It's usually those small privately owned places that are hidden away that have the bargains. And I was right! Loretta the store owner is as pleasant and warm as can be. I purchased brand name items which were 2 twin beds, one queen with headboard, a sofa and dresser all under $2000. And that included delivery. Great place.

Great people to work with and nice prices on their in stock items. They also do special orders…read morewhere they check the factories for availability and the best price for us.

Mixed experience, but it worked out…read more I was heading home to southeast AZ from a job in northwest NV when my wife tells me the dryer finally died--for real this time. After months of "surgery," it was time to send that 2016 Home Depot special to the big laundromat in the sky. Figured everything would be closed by the time I hit Phoenix, so I rolled the dice in Vegas. Fought traffic, made it to the Henderson store around 5:30, missed my aunt (who I recently learned works there) by minutes, but found the exact washer/dryer tower I'd been eyeing--and it was on sale. Score. Mike in the showroom was great--friendly, helpful, easy to work with. Turns out they had exactly one electric unit available at the Craig warehouse. Even better. Paid up, grabbed my free basket, and was told I could pick it up before 7. So I battled rush hour across town... only to arrive at 6:15 and find the place closed at 6, with a freshly taped sign saying so. Not ideal. That said, the warehouse team came through. I walked to another door with humans behind it and explained the situation--that I was just passing through and not coming back anytime soon--and they helped get me loaded up anyway. Got a "for future reference..." (fair enough), but I appreciated them making it happen. Overall: great showroom experience, solid customer service when it counted, and I got a good deal at the perfect time. A hiccup in communication, but a good ending--and a story to go with it.

This was my first stop in looking for a new refrigerator when my current refrigerator stopped…read moreworking this week. After seeing what they had to offer I went to three other stores looking for other options. At the end of my search I returned to RC Willey because I was told over the phone that they would price match a similar model I had found elsewhere. So after driving 25 minutes back to this location, and waiting in their store for over 10 minutes, I was informed that they would not price match because while I was waiting, they performed a few searches and they could not find that same model in stock elsewhere, and that is their policy. Ok, so why didn't you make those searches before I drove all the way back over to your store? I wasted time, gas and now I still do not have a refrigerator. Thanks for nothing. Do better. You have lost this customer. And I am posting here so other shoppers are forewarned. Or maybe other consumers will just avoid this store. In response to your comment, Customer S, it was the exact same model. What happened here is that your sales department lured me down to make their sale by telling me they would match the price when actually due to your staff being unable to locate the inventory while they had me wait in your store they denied the price match bc they said I wouldn't be able to purchase a refrigerator elsewhere. They could have done their research first but instead they wanted me at the store. Maybe they thought I would purchase the refrigerator anyways. But they wasted my time, my gas my money and gave me false hope.