Tammy was amazing! She took her time answering all our questions and she pointed out facts about the mattress we thought we wanted, that the other 5 places we had been, failed to mention. In the end, we got a fantastic mattress for a great price and it was delivered in less than 24 hours from when we purchased it! read more

Tammy went above and beyond to make sure that my needs were met and got me a great deal. Her service and patience was truly appreciated.

Had to purchase a new mattress rather quickly and Best Mattress was the right place to do that. Tammy, the Sales Representative, was very knowledgeable and helpful and made the selection process easy. Delivery was made within 90 minutes of my purchase and the two delivery men were most accommodating and removed the old mattress. I can't say enough about the whole experience and the mattress I selected is heavenly to sleep on. read more

Working with Preston was such a great experience! He was incredibly friendly, easygoing, and made the process simple from start to finish. I really appreciated his help and would confidently refer anyone to him for mattress shopping. read more

Great service and selection. Helpful and polite staff. Jollah was awesome Looking forward to my new mattress being delivered!

Great purchase at this Best Mattress location...Jalloh, the manager, was so helpful, friendly and gave us a great deal on a new mattress. Delivery in 2 days, right on time and very courteous and efficient delivery personnel. Definitely recommend this business! read more

We just bought a mattress from Jalloh. He was great to work with. We told him our price range and what kind of mattress we were looking for. He gave us the opportunity to try all the beds, but went with the first bed he recommended. He gave us a great deal and we get our new bed tomorrow. That quick! Included is taking our other mattress out as well His customer service is exceptional! Thank you and will update once we get our new mattress and delivery. read more

Having been in the market for a new bed for sometime now, I finally convinced my wife to start our search for the perfect bed. Without any prior research, and this being the first stop in our quest, my wife declared "We're not buying anything today, only looking!" as we pulled up to the parking lot. However, after the very attentive and personable Brian showed us the plethora of different options and deals (and let me tell you, I've never really sat down and had to think about so many factors that affect our quality of sleep and well being) my wife was the one who said "Ship it!" without even a second thought or any convincing from my end. We ended up leaving with a great deal on a mattress, adjustable base, pillows, sheet set, and mattress protector. That's an exceptional salesman right there! He definitely knows his product. So, I leave you with this: Look no further. Have no qualms for any of your bed needs. Ask for the knowledgeable Brian read more

please ask for trevor. After i bought my mattress three years later, i could not find the paperwork. Trevor took a lot of time to help me find the serial number so i could honor my warranty. Never met a salesman who after the sale would help you. Please ask for him when you shop there. read more

Waaaay overdue for a bed upgrade and we got a sweet deal during their "King for a Queen" promotion.... Aireloom beds are soooooo comfortable! (Same beds are in the White House) You gotta feel it to believe it....The perfect bed IMO... No more tossin' and turnin':).....ALOHA!!! read more

Didn't want to go all over town looking for a mattress! So we ended up here! The place that has the sheep on the commercial! Sales man greeted us, asked us some questions. Gave us a pillow, and had us lay on a bed, and asked us what we thought about it. So from there, he put us on another one? And another, and another. We finally narrowed it down, and picked one that was best for us. This was a very easy process for us. We scheduled our delivery date: The delivery guys called in the morning to make sure we were on the same page. Great, where good to go! Then they called me 15 min before they were here! Wow, That was awesome! Delivery was fast and professional, they took our old bed away, and they set up our new one! I would recommend Best Mattress for any one in the market. read more

Update on my situation I went in today spoke to Dave courteous as always my only concern is right now I have to wait maybe two weeks for an exchange when I first bought the mattress I had same-day service now might have to wait two weeks for the exchange it is what it is you learn from your mistakes I guess read more

The initial service is good (which it should be when giving someone your money), but please be aware if you have any defective materials or a need to request warranty support. We purchased a defective mattress, which was subsequently inspected by the manufacturer, and agreed to be defective and would be replaced. Our only alternative was to purchase a new mattress (which of course costs more) and apply a partial credit from the defective mattress. Once the delivery/exchange was scheduled, the delivery driver decided to deny the exchange since he noticed a stain. This was odd since the bed has been covered since day 1 and previously inspected when the initial claim was honored. The mattress, despite its defect, was in exceptional overall condition. This whole process felt more like a scam vs. dealing a true customer service-focused company geared on selling quality merchandise and honoring their brands when that's not the case. Best Mattress simply passed the buck, and I'd venture that this is not the first time. Shame on this company. Be weary of the local, 'family-owned' companies. read more

Came in for Black Friday and had an amazing individual name Jallo help us get a mattress on this busy holiday. Great service and great stock. read more

Best Mattress - Jallo - Mattresses Near Me - Henderson, Nevada

We came in tonight looking for a mattress after deciding our current mattress is too terrible to sleep on any longer. The salesman here is extremely knowledgable, nice and personable. We really enjoyed our experience and got all the information we needed to get the right mattress. The prices were fantastic and we got a smoking deal on a California King mattress. We couldn't be happier with our purchase and and our experience. read more

Best Mattress - Mattresses Near Me - Henderson, Nevada

Thanks Jalloh for your amazing help on buying our mattress, not pushy or desperate on selling but willing to answer all your questions and try to give you the best deal. Highly recommended. Don't hesitate and go to see Jalloh! read more

Laurie had best customer service ever had in my life truly a great person & cares about you getting great sleep , she went above & beyond too get me a great deal & perfect bed for my back seeing have back problems , if I was too rate her on 1-10 scale rating is 10+ , If your looking for a great bed & deal I would recommend Laurie she is very knowledgeable & cares deeply . read more

I can't say enough great things about my first purchase experience with Best Mattress on Eastern Avenue in Henderson NV. As I have to quarantine, I did everything on the phone with Steve, the sales representative. In a professional, non pushy exchange, he ferreted out the right adjustable mattress frame that I needed in 15 minutes. I paid a fair price with my cc and within 20 hours, Eric and Anthony (delivery men) were at my door. They were professional and courteous. They quickly removed my old adjustable King mattress frame and installed the new one. They showed me how it works and this took only 20 minutes start to finish. A+++++ to all read more

Jalloh was so welcoming right when we walked in the door ! He was very informative and very helpful ! I would highly recommend going to see him for all your mattress needs ! He knows exactly what he's doing and talking about ! read more

Updating my review to 5 stars. While I will leave my one star on Corp for their handling of my warranty, Sean and this location was amazing. He helped obtain the necessary letter for Corp that helped with allowing us to get our credit. He assisted and gave valuable information with our daughters bed that we decided to buy in a whim. Took some time to get our mattress and little hiccups with delivery, but Shawn got us through it and made sure we were well taken care of. If it wasn't for his great customer service, we would never shop back at Best Mattress. read more

Came in looking for a new bed and Jalloh helped us out he went out of his way to make sure we got the best bed for our needs. Great personality and very friendly. Stop by highly recommend! read more

One of the last big ticket items for me was a king bed for the new digs. I had purchased an iComfort at a Best Mattress in Miami, so I went back to them here in Vegas. I was helped right away, and given great hospitality and service. Offering a complimentary ice cold bottle of water is a simple gesture, but goes a long way in this heat. I mentioned we were return buyers, and got a nice discount on top of the fourth of July sale, which made it even easier to buy through them. They were also very quick to deliver the bed the very next day. And to top it off, it seems that our mattress cover got stained somehow between getting home and the store, and they replaced it with no fuss. Very happy with the purchase and would come back once again. read more

Shawn was amazing! Very friendly, professional, knowledgeable and patient. He gave us the best deal and threw in a few items. Delivery was quick. Now we sleep better at night! We also received a thank you card in the mail a few days later. read more

Very pleased with our salesman Shawn Spierer he was professional, polite, and patient NOT pushy or a know it all. He answered all my questions and I had a million of them because of all the research I did before I went there. He had no problems with my research and he did not be little me for knowing stuff. I got a great deal the negotiations were easy. Shawn is the reason we did not go to mattress firm, that and all my research I knew he did his best to work with me. Ask for Shawn you'll be so happy you did! Thanks Shawn read more

Go here to get your bed. You can thank me later. I bought my bed a little over a year ago. The whole process was wonderful. I had done tons of research before walking into Best Mattress and pretty much knew what I wanted, but I appreciated the knowledge and professionalism of the salesperson, Faron. Delivery was great, and I love my bed. So a year later when my daughter wanted a new bed we headed back to Best Mattress. Both Shawn and Faron are still at this location, a year later. That says something. Shawn was great with her and she also had a wonderful experience picking out a bed. I highly recommend this business, and particularly this location. read more

Jalloh was our salesperson and I came here because I had done business here in the past and had a good experience. Jalloh was cool and knew what we were looking for. We told him what we were looking for in our bed and he didn't try to sell us the most expensive bed in the store. Its been over a week now I've been sleeping on my bed and it was worth every penny. This was my second major purchase with them and I always recommend my friends at least give these guys a shot. read more

Mellisa the store manager was very knowledgeable and professional Got a good deal and would recommend her to everyone read more

Jalloh was absolutely amazing! His customer service and charisma for making sure anyone and everyone that walks through the door is taken care of is like none other! We highly recommend this place for the best mattress, the best prices, and the BEST customer service! read more

This place is wonderful! Upon entering you're immediately greeted by the friendly staff. Sean was the person who helped us, he was very informative, friendly, patient, and didn't pressure us at all. He basically, asked us questions to ascertain what bed would best fit our sleeping styles. Some mattress places try to get you to buy the most expensive mattress in the store, but not Sean, he actually showed us every model in every price range---his main concern was that the bed was comfortable. Not only is the staff very friendly, but the delivery service is great too! We walked out of the store at 1pm, and were told to expect a delivery between 1pm-5pm that day! We got a phone call at 2pm, and they said they would be arriving within 15-20minutes, and they did! They installed the bed quickly and efficiently. Overall this was the most wonderful bed buying experience I've ever had! Would definately recommend them to all my firends/family in the area! read more

Fabulous experience buying our mattresses. Shawn answered all my questions and helped me understand the difference between all the options. I ended up buying 2 high end mattresses - one with an adjustable base - for less than single mattresses I looked at earlier in the day. If you need to buy a mattress this is the place to go!! read more

I brought this amazingly comfortable Sherwood mattress and at a fair price! Thank goodness for the Memorial Sale. I just moved here from Hawaii and wanted something at an affordable price. The sales rep named Kris helped me. He was very nice and even gave me a bottle of water. I explained to him I am looking around. I drove all over Henderson and even drove to the strip. However I came back to where I started. I appreciated how Kris was not a pushy sales men. I really dislike pushy sales men because it makes me want to walk out than buy anything. So if your looking for a mattress make sure you ask for Kris. read more

I purchased a new Simmons Beautyrest Black mattress wirh box spring and frame back in May of 2019. Thats less than a year ago. It sags! Bad! It has strings hanging from every button attachment. QUALITY SUCKS!! This is their top of the line product! Best mattress sent out a independent investagator who measured the sag, mis-reported the measurements, refused me a copy of the actual photos. Best mattress then said "IT WASN'T SAGGING ENOUGH" after 2 months of use. the follow through has been horrible! The customer service has been horrible. DONT BUY A SIMMONS BLACK MATTRESS OR ANYTHING FROM THIS COMPANY!!!! NOTHING BUT LIES AND THE RUN AROUND! read more

Great experience with Kris at this store. Let me start by saying that I think the mattress industry doesn't make the process of selecting a mattress easy. There should be standards that can be used to compare mattresses from level to level, brand to brand. Visited two other stores by the competitor you see on every corner and was either not helped by staff who didn't know anything, or had to deal with a pushy sales person trying to steal me to something I didn't want. Kris listened to what I wanted in a mattress, and showed me examples. He explain their construction and helped me understand the differences I could see and feel, and the ones I could not. I did not feel pressured. I asked lots of questions. He was patient with me. read more

I have purchased two beds here. Couldn't ask for better service. Wont find a better deal. Everyone I have talked to are friendly and knowledgeable. Don't waste your time running around looking for a better price. Go talk with Faron. you'll be sleeping like a baby in no time. read more

So far a great experience in finding and buying a mattress with the help from staff member, Dennis. Both my friend and I were looking after just moving to Vegas. When I first gave Dennis my price range for a firm mattress he showed me exactly what I asked for. He then offered some other options with NO pressure, or BS chat just some polite advice and concise information. My friend wanted something slightly different and he was able to help both of us at the same time. He encouraged us to take our time and gave us a range of bed choices to consider with no sales pushing. We had no intention on buying our mattresses on the same day but just to test out options and learn more, but we were so satisfied with the excellent customer service from Dennis that we both bought our mattress choices on the spot, and yes, spent more than we had both considered. Looking forward to a smooth delivery and set up process, and of course years of restful sleep nights. Would recommend this store and hope all their staff is as friendly, knowledgeable, and ready to help as our experience with Dennis was today. read more

AJ and Shawn helped us out so much and spent the time to make sure we found exactly what we wanted and made sure we left happy. Definitely come here if you want quality products and delightful customer service. They really are the best. read more

Very disappointed!!! I purchased 2 queen sets and wanted to return the unopened, unused because the other matress was simply too soft. I am unable to return a matress that is new and unopened Ed becuase it doesn't qualify for their matress guarantee, I can return the other one that I paid 700 for ...Provided I pay almost $240 bucks and tax on the return fee. Being a repeat customer, I understand the matress is a " personal item" but I am more than willing to keep the one we have used...My only options are exchange with a fee or return the other set with a fee almost half of what I oaid for. I am very disappointed... They are great when u want to buy...Not being satisfied 100% is not well recieved!!! read more

Best Mattress - New unopened...And cannot return or return my other set with a huge fee - Mattresses Near Me - Henderson, Nevada

3 and a 1/2 years after I wrote a 5 star review for 3 mattresses that we bought, the mattresses have failed miserably. All 3 mattresses have caved in are completely uncomfortable I need to be replaced . I'm sorry a mattress that cost that much should last more than 3 and a 1/2 years. I welcome best mattress to contact me in figure out what we can do. read more

I needed a mattress same day and I had a budget. They listened to my needs and didn't try to oversell me. We received the mattress that day and the delivery was great. Thanks!! read more

SHAWN WAS SUCH A GREAT HELP TODAY. I am glad Cameron referred me to this location. Can't wait to start sleeping better again!