Incredible Quality!!! Everyone who has seen my calling…read morecards has complimented me on them. Some things done the old fashion way, have an elegance that cannot be duplicated with a computer. Everything from the texture of the paper to the quality of the printing shows that this printer takes pride in her work. I am looking forward to getting custom coasters to give as gifts to participants in our yacht club's sail to South Beach.

Kristin was amazing! I realized the week of my son's wedding I had not done menu's for the…read morerehearsal dinner. I reached out to Kristin and she had the best paper to match my already completed place cards and had them ready to go the next day. Highly recommend her for any type or printing you need. And I love her separate studio in her backyard. It is really cute. Thanks Kristin!!

Terrible! 0 stars if that was an option. I went there today to print out a story I had done for a…read morefriend. I had worked really hard on it and wanted it to look good. I had emailed the pdf to myself because the website said I could print it straight from their printer. I consider myself fairly savvy in computers but a new set up can always be a little overwhelming. The guy behind the counter acted like I had barged into his home and made myself comfortable using his kitchen and eating his food. Trying to get help was like pulling teeth. I nearly bit my tongue off as "Keep your mouth shut, don't be a Karen" went thru my mind more than a thousand times. I get people hate their jobs, but is showing basic decency to another human being really THAT painful??? I wasted $50 printing it out multiple times never getting what I was hoping for. I went back home and used my computer & printer. It looks fine, not great like I wanted but at least I don't feel like a bother... my food is better anyway. Will never go back.

Office Max on Willamette Street has really gone down hill. This evening I needed one photocopy and…read moreasked the attendant at the copy counter of the copy center if I could get one copy made. I didn't want to use a credit card in the self serve machine for just one copy. In less than 15 seconds, she came back with the photocopy and proceeded to tell me that it would be $2.50. "What?," I replied. She showed me a sign by the cash register, blocked by another sign, stating that one copy costs $2.50. I asked her why she didn't tell me that at the time of the request. She shrugged her shoulders. I asked to speak to a manager and along came, DESTINY.... WOW! A 20-something, rude, manner-less girl, who rushed to the counter and emanated a putrid stench of body odor. She clearly received little to no training on how to treat customers with respect. My bank removed the $2.50 debit from my credit card. I will go into Office Max tomorrow for the very, last, time...to give them .35 cents for the one photo copy that I received. This Office Depot location won't be operating for much longer, guaranteed. You need customers to succeed. They are leaving one at a time and NOT coming back.

They are very professional with fair pricing and super easy to work with. This is the T-shirt they…read moremade for my New Braunfels rock and roll band The Ronnies

I've use these guys four times, and regretted it three times. Kevin, the kid at the counter is…read moregrumpy, entitled, and is generally irritated by customers. Being over priced is one thing, but dealing with someone who feels like I'm interrupting their day, I just can't do. My money is too precious and I can't spend it at a Instaprint. There are definitely better options in Eugene.

Jordan's the man. And Stan's the man. Both of these gents…read moreprovided excellence service above and beyond when simple things became more complicated. They weren't just pretty faces or friendly welcomes, they demonstrated significant competence as they each helped troubleshoot two separate issues related to international matters, prioritizing Customer Service until nothing more could be done. Jordan tried notice and three computers to eliminate the possibility of a technical glitch before calling a known expert at another store to see if there was an unknown issue. Stan also stayed passed his time and maintained totally professional composure as he restored Customer trust. At the end of my half an hour in the store I left with appreciation and confidence in this fantastic neighborhood resource.

They work well for printing but I won't be coming back for my needs after the way I was treated by…read morea staff member. I apologized many times for the technical issues I was having and made it very clear that other customers could take priority and I didn't mind waiting and I was still spoken to like some sort of child throwing a tantrum. Other staff members are actually very nice and helpful, I just can't justify going back after that and would rather be a patron of a local copy shop even if it's a bit out of the way.

Great group of people with amazing customer service. Needed some work holiday cards and not only…read morewas their quote a reasonable amount, my order was a day earlier than quoted.

Could be COVID but it took me over 3 weeks to get sine cards printed. Had dealt with them before…read morethrough a client (much bigger $) and got excellent service. Guess that is the key.

Adam is AMAZING. I LOVE this print shop!! I've given them my printing needs and am SO impressed…read moreat the level of quality I, and ultimately, my clients receive. They make me look FANTASTIC!! THANK YOU for such professional service and work.

They helped me make really nice brochures for my business that really stood out. I am so thankful…read moreto have their help. They always do excellent work.

I'm not a massive Yelp-er or anything, but I just wanted to hop on and share some positive feedback…read moreabout Bourland. I've been back and forth with them on several emails, concerning one large project in particular. They've been extremely helpful at every turn. Their prints also look top-notch. They're always prompt, friendly and accommodating. I would highly recommend using them for any job--large or small.

I have been emailing Bourland Printing some large pdf sewing patterns for printing. Michelle is…read morehelpful, friendly and efficient. Prices are very reasonable. Bourland Printing has my loyalty.

I was new to Eugene when I discovered Capper's. I had very precious note and a small item gifted…read moreto me by my father. They had a great suggestion for mounting both pieces in a shadow box style frame. They exceeded my expectations.

Cappers should give the customer a precise and descriptive receipt with the amount that it will…read morecost to frame each picture. Cappers should document precisely how many pictures they will be framing for the customer and include the description of the customers art that is being left for framing. This way there will be no discrepancies when it's time for the customer to pick up their artworks.