Great service! They came to my location and fixed the small crack in my windshield quickly. The…read morewhole process was easy and convenient. I'm happy with the service!

This is my first time trying to get my car window repaired. They made the whole experience a breeze…read morewith fast responses, helping me get an appointment quickly and they even have someone drive to you. It took about 45 mins to get my window replaced. I am so happy with the outcome and how speedy it was. Not to mention the pricing was very reasonable compared to other locations I called. I have no complaints.

Messaged on a Thursday evening and got an immediate reply with options to come out the next day…read more Took advantage of the promptness to repair a unique chip/ crack in windshield. Communication was thorough, and when he arrived he let me know it could be repaired, service was efficient and effective. Appreciate the on site repair and ease of payment remotely. A nice business and would highly recommend! A great value as well because most places I called for estimate quoted me anywhere from $40-$80 more than what this cost. Thank you Johnny

I've used Johnny with GlassFx twice for windshield chip repair. Very pleased with his mobile…read moreservice, quality of work and affordability.

I spoke with Chris from Apex. He was efficient ,attentive, and answered all my questions…read moreappropriately . Chris even price matched my quote from a competitor company. I am very pleased and satisfied with Apex. They replaced my window and did an awesome job. I do recommend them!

My first impression of Apex was great. Unfortunately, things…read moreonly got worse from there. I called around for quotes and found Apex, with high praise reviews. Chris walked me through three options for my Q5: OEM glass, non-OEM acoustic, and non-OEM non-acoustic glass. I confirmed calibration was included and chose the acoustic glass to balance cost and quality. The appointment went smoothly. I dropped my Q5 off around 11am on a Saturday and it was done in under an hour. Chris was upfront that a piece of plastic on the mirror housing was already cracked, and told me before I noticed. At this point I thought I'd found an honest shop. Around 8pm that day, back in the car after some errands, it threw a loud warning that Audi pre-sense had malfunctioned. This is what I was trying to avoid by passing on lower rated shops with reviews of calibration problems. I called the following week to report it, mentioned a bubble in front of the camera, and was told it was a manufacturing issue. That didn't make sense, since they installed the glass and mounting pad. Any defect there is an installation issue, not manufacturing. I brought the car back about a week later. When I arrived, I was asked if I'd left a review yet. I hadn't yet, since I was waiting to see how things played out, but it made me feel like treatment might depend on the answer. I dropped the car off, got breakfast, and came back an hour later to find it sitting out front, done. They said they'd fixed the bubble and recalibrated the camera, but the pre-sense error was still showing. The GM apparently said it should clear after 50 to 100 miles, which raised a red flag, since that's the kind of behavior you'd expect from clearing a fault code, not fixing the problem. I asked what would happen if it came back and was told they'd try again, not promising after two attempts with no plan. The error cleared itself later that afternoon, but something still felt off. My pre-sense system wasn't detecting nearby vehicles the way it normally did. So I bought an OBDeleven scanner and learned to use it. A scan showed the last static calibration on file was from 2019, the year the car was made, meaning no static calibration was ever performed after the windshield replacement. Further research confirmed dynamic calibration depends on static calibration being done first, and even a small camera misalignment can cause a range of downstream issues. Worth noting: both times my vehicle was ready in under an hour, which I've been told doesn't align with the time needed to calibrate. Both the dealership and independent shops told me ADAS calibration typically needs 3-5 hours. Within a week, the pre-sense error came back. Then things got worse. My seatbelt locked up and pinned me to the seat mid-drive. Another day, the car failed to recognize my key fob was inside the vehicle. A follow-up scan showed fault codes across the board: the SOS button housing, the key fob, the light sensor, rain sensor, and Audi pre-sense. I called Apex and explained everything, including that I'd taken the car to an Audi dealership and two other independent shops, all of whom said I'd likely need OEM glass, since Audi's ADAS cameras can be sensitive to non-OEM glass. I was assured at booking that calibration was included, and felt dismissed raising these issues. The team claimed the dealership was just trying to make money off me and said the other issues were unrelated. Dealerships are known for that, sure, but when two independent shops back the same claim, it's not an easy dismissal. It also doesn't add up, since my car had zero issues before this replacement and everything started right after. While looking back through their reviews, I found another customer on Yelp who described the exact same problem: a windshield replacement with no actual calibration performed. I have photos backing up my own diagnostics. My latest call took place just over a week and a half ago, ending with my info being passed to the GM to determine how to proceed. I'm hoping to hear back soon so we can resolve this amicably.

Amazing service, quality and great prices ! Company has been around for many years and I've taking…read moreall my cars there over the years, you cannot beat their service and prices!

Excellent value and service. Easy to find due to great red lettering on signage on Zarzamora…read more Highly recommend.

This place repaired my cracked windshield. They we're very professional and kind. I think its a…read morefamily owned business. They gave me one year warranty on my windshield. The service was quick and very well done. The price was perfect.

My husbands driver window glass shattered and we brought it to Fernando's to get replaced. The…read moreservice was a great price, quick, and they even vacuumed out the broken glass. The window even goes up and down much smoother than it did before. Definitely will return in the future if we need anything else replaced.

Friendly service. Quick response and great pricing. Very helpful for a single mama who is literally…read morejust a girl.

Quality work Good value for the money and the time it took…read morethem to get the job done so quick

Ophelia led the Safelite team at this location in making life easy for me as all the delays…read morehappened with my windshield glass replacement which was not Safelite's fault. This store is a keeper as also evidenced by its amazing customer reviews. Jay is the tek lead. He gave me confidence by assuring me I could drive my vehicle safely while awaiting OEM windshied glass to arrive. Today's early morning glass replacement appointment was delayed since I had to rush back to my Audi dealership for them to clear error codes generated by Safelite's sensors (once again not caused by Safelite). Gone are the days of old non-computerized vehicles and we all have to live with error reports be they major or negligible. Safelite's policy to not proceed with any glass replacements if too many error codes r seen by their computer where the dealer needs to clear or resolve the error reports first -- is reassuring. Jose was my tek specialist who did my glass replacement. He is one of the chosen specialists specifically for my make and model due to its idiosyncrasies. Everything after install was reported by Jose as perfect and excellent with the glass replacement and recalibrations. The store itself is truly presentable, clean, and amply supplied with Keurig goodies and a cold water dispenser. This particular Safelite location is highly recommended in my books. Kudos to manager Justin and his whole team for making my experience with Safelite truly amazing. Praying and declaring an amazing destiny for this Safelite facility and its staff. God bless you all.

Several weeks ago, I went to Safelite to replace the front windshield on my Bronco and paid $900…read morefor what I believed was a brand‑new installation. After taking the vehicle for a wash, I noticed a small chip along the edge of the windshield that had been patched with some type of adhesive. Unfortunately, I didn't catch it right away, and at this point they would likely deny responsibility -- but the reality is that I received a repaired windshield instead of a new one. If you visit the Safelite location at 6531 NE Loop 410, San Antonio, TX 78238, please inspect your vehicle carefully before leaving. My experience was disappointing, and I want others to be aware.

Renee & Roman Knocked it out!!…read more Perfect Billy & LeAnne have had car since new... never any issues, outta nowhere a dump truck passed us on 71 West, Rock flew outta truck busted the glass.. Autobras fixed !! Like New!! Very Cool We're Happy

I'll start with the positive. The response time was fast and efficient. Now, the problem, less than…read moretwo weeks after having my windshield replaced, a piece of the chrome molding came off somewhere. When I noticed that, I looked at the other side and realized that side hadn't been correctly positioned either. I tapped it into place and it locked. I contacted the owner, Ramon and initially he said he would check in their warehouse. He didn't follow up with me until I reached out to him the following day. At that point I asked him if he could assist me in finding that replacement piece. It took him almost a week to respond, only after I sent him a message and this was his response: "Hello. Maybe you can found it in the eBay.com! Sorry about that this problem has nothing to do with the windshield replacement!" I was t asking him to cover the entire cost, I even mentioned that in my initial message to him. But for him to blow me off and state that a missing piece had nothing to do with the window replacement is simply gaslighting and not taking responsibility. It's my fault. Remember folks, cheaper is not usually better. Lesson learned.

Everywhere else quoted me well above $300 but they were able to get me in and out for $285 and it…read moretook less than an hour. Bonus, cute old cat to hang with while you wait.

So great. Family owned. Fast. Fair. Excellent price. Comfortable couches and beverages while I…read morewaited. Great service !

Goose Euro is the Goose! You will love the quality of workmanship by real mechanics,not a bunch of…read moreshade tree mechanics on trying to nickle and dime a simple repair job. Great Service and they stand behind there workmanship. You own a Euro this is your hospital for car service. I call it my Stephanie's home away from home.

I brought my vehicle in because it had an oil leak. I let them know that I was told at another shop…read moreI possibly had a valve cover leaking. The shop diagnosed the issue as a valve cover leak. I approved the repair expecting that it would resolve the problem. However, the car continued leaking oil shortly after the repair. When I brought it back the following week, instead of addressing the original concern, I was given an entirely new diagnosis involving additional repairs that were more than triple the cost of the initial repair. Stating that it was my timing cover and power steering hose that was now leaking. What was frustrating was that none of these potential issues were mentioned during the original diagnosis. If the engine had multiple possible leak sources, I believe that should have been communicated up front so I could make an informed decision before approving the first repair. The lack of clear communication made the experience feel like the problem was not properly diagnosed the first time. I don't mind paying for necessary repairs, but I do expect transparency about potential causes and realistic expectations for whether the initial repair will fully solve the issue. Because of the lack of communication and the way the situation was handled, I no longer feel comfortable returning and will be taking my business elsewhere.