Steph the owner started cutting my hair over 15 years ago when she had a chair at an Ardmore salon…read moreno longer in business. She opened the Salon 31 and brought in talented hair professionals and she is an expert color artist. Everyone is so friendly and so efficiently operated. Every time I come in for a haircut and color she surprises me with a new look and modern style. I've been to many top salons with ranking hair stylists and narcissist attitudes- this place is down to earth, modern and I enjoy being here ( 2 hours ) gettin my highlights cut and blowout. Love this place !

I moved back to the area last year, and I was excited to return to Salon 31 for highlights and a…read morehaircut last weekend. Also love that I could use their online system to schedule an appointment. I couldn't be more thrilled with my hair! The highlights make me look far blonder than I did before my trip there, and although the haircut itself seemed to take mere minutes, it did the job and my hair is the exact length and shape I was looking for. Also loved that the shampoo and conditioner they use aren't overly fragrant. I'll be back next time!

Frenchie and her staff are the absolute best! She is experienced and takes great care of my hair…read more She was recommended to me 15 years ago and I've been a loyal customer ever since. My hair is healthy and shiny and I feel my best whenever I leave the shop. If you're serious about hair health and want a stylist that can do it all, this is your shop!

Everyone was warm and welcoming. Frenchie made a genuine connection with me, and my haircut looks…read morewonderful.

What a great place!! So tucked in with its tethered awning, you would never know what waits inside:…read morea pretty, clean, modernized "you can get anything here" salon, from nails to threading to cuts and blowouts. I'll be returning on the incredibly detail oriented, thoughtful work of Lilly's impeccable technique alone (even with my long, very thick and coarse hair) but the atmosphere is, home. It's warm and welcoming in that special way that makes you completely comfortable staying for 30min or hours on end. Zohra makes sure of that with her warm, inclusive conversational style. So, if you're looking for supermodels pushing expensive hair products you haven't got a clue what to do with, and in mirrors and marble, this is not your place. But if you're looking for good, salt of the earth people who can have you feeling and looking gorgeous/handsome inside and out, this is absolutely your place. As a side note, I happen to be part of the LGBTQ+ community, which didn't come up and it shouldn't need to but I felt comfortable from beginning to end. The diverse group of staff and clientele was a wonderful added touch too! Payment: credit/debit via Visa or Mastercard Tips: cash or Venmo (they have a great card with every stylist's Venmo QR code posted right at the desk) Booking: online through Vagaro was super easy and convenient

I have done hair for about 8 years in my younger years. I am very understanding and nice to any…read morestylist bc I understand their business. I have very blonde hair and require a touch up and toner easy peasy. Cadie I was super nice to new client treates me like a non factor. She can't be bothered. She died my roots orange and the rest blue. I saw it she saw it asking if we could fix it up. little. SHE WAS bothered. if I ever did such a thing I am going to fix or do whatever the client needs. She has been doing hair for 7 years and i have never saw someone do hair that long and sit around all day comfortably and a bitch if she fucks up. shes a beautiful girl but lazy makes excuses and has an attitide problem.. i was soo nice at the horrific color she had the balls. to charge me full price walking out like that. The owner fixed it but go to a stylist that gives a fuck.. i was the nicest person ever WHO received orange roots and blue ends asking for blonde .. I would of stuck with her and have her try something else was BEYOND nice and she treated me like annoying trash. I dont write bad reviews but i cant believe the way acted after i was so understanding. She literally doesn't care a about building a book or doing things right. So so many other stylist will treat and take cRe of you and not turn your hair orange and blue and have an attitude problem like your bothering her. UNBELIEVABLE!

The manager wanted me to sign a waiver for sensitive scalp. The reason why my scalp is sensitive is…read morebecause the dye was left too long which had burned my scalp and had scabs. That is the reason why my scalp was sensitive. I'm not signing a waiver. Thanks

No good at all. the high lights are not good , completely orange and too far from my roots! the…read moreopposite of what I expected and asked for! I'm very disappointed , wasn't expecting it.

My wife came in for a haircut and blow dry, and our son (who has long, curly/wavy hair) was…read morescheduled for a trim at the same time. While my wife was getting her hair washed, our son's haircut was done, so she didn't get to see the result until the very end. Her haircut itself was fine, but the blow dry was poorly done. The stylist only straightened the mid-lengths and ends, leaving the top 2-3 inches at the roots curly and frizzy. When she pointed this out, the stylist said it was "because her hair is curly." She explained that she had plenty of blowouts before and that the roots are always smoothed. He offered to flat iron it, but that's not what she wanted. She expected a proper blowout, not bone-straight hair. When she told him that he should've been upfront if he couldn't do a blowout, he got defensive and raised his voice. She wasn't going to let anyone speak to her disrespectfully, so she raised her voice too. At that point, the other stylist stepped in to re-wet her hair, and my wife used her own curly hair products and just left with her hair natural. Then she looked at our son's haircut and it was visibly uneven and crooked. When she brought it up, both stylists insisted it was "just the way curly hair looks" or that she was "pulling on a strand." That wasn't the case, it was just a bad, rushed cut. They did offer to fix it, but by then she'd lost all confidence in their ability to do so. If you don't know how to properly work with curly hair, cutting it or blowing it out , just say so. This wasn't our first time here, and her previous experience was decent, but this visit was disappointing. It felt rushed and careless, and that simply doesn't work with curly hair. We won't be coming back.

This is my new go to place for two years. Best hair cut for my long hair with layers and…read morereasonable! I also love the fact that nobody tries to sell me anything while I am there. Call for an appointment as it can be busy but I always had a same day appointment so far.

Great haircut for men as well. Trinh is great at dealing with curly hair, and the salon's…read moreatmosphere could not be better.

Would not recommend, especially Stephen/Steven (?). Ruined my hair for my engagement pics and then…read morewhen I tried to schedule a curly stylist for my wedding (a simple curly updo), they changed my stylist to Stephen last minute because he "is better with updos" and he did an atrocious job once again! Globs of dried hairspray, not the style I asked for, frizzy/did nothing with my curls and randomly barrel-curled two pieces in the back. Terrible. Thank goodness my cousin that does hair (not familiar working with curly hair but still did an incredible job) stepped in and redid my hair before the ceremony. Will not be going back. It's a shame because all the stylists there are so lovely and kind. Gave them three chances, but not for me. Super disappointed.

I should start off by saying I'm Korean and fluent in the language, so I had no trouble…read morecommunicating with the owners. Very talkative and cheerful ladies. I've been twice, and for a $20 men's haircut, this is as good as it gets. I did notice that showing a picture doesn't really get you far in this place though, so not the best but it's a cheap, decent place.

Came back for another haircut. What a disaster. First, despite an appointment, she (have no idea…read morewhat her name is, but she's the salon's only stylist) finally got started on my hair about 20 minutes after she was supposed to. Then, I asked for a trim and my head ended up looking like a tennis ball. All she needed to do was tattoo "Wilson 4" and I'd be a dead ringer. Shame on you, tennis lady.

I've been a client of the salon (particularly Anh) for about 2 years. The salon is easily…read moreaccessible, clean and staff are always professional. Anh is talented! She listens to her clients needs and applies her expertise- the results do not disappoint. I've always been satisfied with my services. Prices are on the higher end but services and pricing are explained on the website. End results are worth the pricing.

It was a great experience, Anh was very kind and I felt comfortable with her, I really loved the…read moreresult. The wait was worth it.

you would find better value haircut for men in the whole city, $12 dollars you get $22 value even…read morebetter

I asked for bald on my ass and they cut off my pubes when I didn't ask for. They also threatened me…read morein their language and farted multiple times.

Super cool salon with awesome staff. Gillian did my highlights and absolutely slayed! She took so…read moremuch time and attention to get my hair to the color I was looking for. She talked to me about the process throughout and we had fun catching up about life! The girl who shampooed me was also lovely! Can't forget to give Biggie cat a shout out for being the cutest little pile of mush :)

Those with curly hair: just don't. I really tried to like this haircut but it's awful. I have 3b/3c…read morecurls. I went in for a curly cut to attempt to even out my layers and have a more cohesive shape. As a precaution I made sure I booked one of the more expensive more experienced stylists. I came out with it even worse than it was before and about 3 inches of length lost (after explaining I was comfortable with up to an inch taken off and that I'm nearly two years into growing out from a pixie cut). My hair was brushed out completely for the cutting process, which I've never experienced before with past curly cuts. I decided to trust the process but was incredibly nervous at that point. Then the "styling" portion of my service included a wash, condition, and about a couple of pumps of leave in scrunched gingerly into my hair. No sectioning or combing to define individual curls. I expect much more for a $130 service. Back in the chair once dry, I asked my stylist to fix the shape as I could tell already this was not my best cut. My hair was looking frizzy and undefined. I left hoping for the best, but due to the lack of styling I couldn't tell what it would really end up looking like until I went home to style it myself. Even after doing my own styling, it was not working for me. The result is uneven, bulky in the wrong places, with bangs cut too thick. The entire service lasted less than an hour including waiting after I arrived. I'm devastated, embarrassed, and hope curly girls seriously consider another salon. I loved my hair, and it took me a long time to get to that place. Now I feel like im 12 years old again, just wishing my hair could be straight like everyone else. I was refunded for this service but the salon didn't ask for feedback: so figured I'd leave that here.