The man (Su) is unprofessional and in my opinion racists. If…read moreyou are a person of melanin, do not give this company your business. Every time I visit this place, he treats me as if he really does not want my business. He tries to overcharge me and he's lazy. BLACK PEOPLE, do not patronize these asian companies. They have no respect for us. He lies and steals. I'll NEVER return.

Great service, very nice people. And they do a good job doing the wash and fold. I have only been…read morecoming here a short time, but I am very happy with their service.

I've been taking my clothing here for a while now, and they always look magnificent when I pick…read morethem up. One time I had to get a pretty loose-fitting suit (a suit that was originally from the 80s) tailored. Mrs. Almasi, the owner of the shop, was very knowledgable of not only how to tailor the suit just right, but she also knew about the latest styles and looks that would bring my suit up-to-date. Once I picked up the suit, I found a garment that was stunningly updated and beautiful. This place is a family business, and it really feels like it. Every time I walk in, Mrs. Almasi knows exactly my measurements, my tastes in style, etc. Plus, you get a lot of great quality work, service and care for the prices you pay here. Oh, and did I mention that the shop practices green cleaning? That definitely makes me feel better each time I bring something in to get washed.

Pretty average dry cleaner, but I wouldn't go here if you need sewing done. I brought in 4 pairs of…read morepants that had tears in them, 2 of them were jeans. I was told it would cost more for the jeans but that they'd be able to repair them. When I got the jeans back, there was a giant white spot where the tear used to be. It happens to be in the groin area, so they're basically unwearable now. I went back in to see if there was anything they could do to fix them or redo the repair. The woman said there was nothing they could do. I politely asked if I could get a refund for just the jeans, since they're unwearable now. She said she couldn't, because the tear was repaired. If I'd known the repair would leave them unwearable, I never would have paid the extra cost for jeans. Save your money and your clothes and go somewhere else for sewing.

Brought in a cotton white dress with a very basic coffee spot and makeup on it. Not only did they…read morefail to remove the spots, they spread them all over the dress. Totally ruined it, and didn't say anything about it when I picked it up. Went back to speak to them about it. They claimed that when we dropped it off they said they may not be able to get the spots out, but we said to try anyway. No such conversation took place. I asked them to reimburse me for the dress, showing them how they spread the spots all over the dress. They refused and responded that the dress is old -- it's not, it's new -- and claimed their liability was limited -- also not correct when you totally ruin a garment due to your own actions. They offered to try to remove the mess they caused, but that seemed pointless. So, Broadway Cleaners, you owe me $542.64. You can Venmo me. I'll text you my Username. Here's a link to the dress: https://www.neimanmarcus.com/p/a-l-c-lilah-ii-ruched-cotton-a-line-midi-dress-prod268610232?childItemId=NMT5FUS_10&colorKey=White&msid=4713717&navpath=cat000000_cat000730_cat46620733&page=0&position=11

Had my clothes laundered at this establishment. My clothes were returned in a bag unfolded. For the…read moreprice I paid, $45.00 for less than 10lbs of clothes, my clothes should have been folded and ready for pickup instead of how they appear in the picture. I will not recommend this business and I will NOT be returning here.

I Have Been To Several Alterations All Over The City Of San Francisco... I Came Here Only Once Just…read moreTo Have My 2017 NBA FINALS CHAMPIONS PATCH Stitched On & Resized My Navy Blue Champion Sweatpant... So That I Will Be Ready To Participate In My Very 1st Goldenstate 5k Race!!!! This Perfect Dry & Alterations Place Is A Good Place To Go To & The Young Lady Who Stitched Up My 2017 NBA FINALS CHAMPIONS PATCH & Resized My Navy Blue Champion Sweatpant, & Did A Gʻõôḍ Jô!!!!

So far I've been able to have a few dresses altered here without any problems. I would recommend to…read moreanyone in the area.

The tailoring and customer service here is amazing! I needed a last minute alteration and was…read moreexpecting to be turned away or over charged all up and down the bay. Kim was willing to work with me to find a way to alter my dress in time for my event while still managing to keep the integrity of the appearance by coming up a with a creative solution. She saw my vision while also giving her knowledgeable input! Highly recommend :)

I'm so glad I found this place! Kim is so friendly and so sweet. I had several pieces that I really…read morewanted to dry clean for a while now, but I just didn't feel comfortable with the places near me. However, I decided to extend my search to other cities and found this gem. Kim asked questions to make sure my needs were met for specific clothing pieces. She was happy to accommodate with my work schedule come time for pickup and she's just so lovely to speak with. All my clothes came out nicely and very clean. I can tell they take great care of each item that comes in. I thought that each piece was priced fairly for the quality in care and consideration! There is street parking, but I usually end up parking around the neighborhood, so keep in mind you'll need to find a spot a bit of a walk away. But overall, I'm very happy with the results and now have a new go to dry cleaners!

Excellent at Alterations for high end clothing! High quality and value with very reasonable prices…read more I just picked up my alterations and was in shock at how well it was done. Lara is very detailed and able to find solution for what you are looking for to make it fit. I was so happy this dress that was too small for me she was able to make it bigger to fit me perfect. Also she was able to get it done very quickly! I highly recommend her to anyone who needs alterations and stain removal or dry cleaning.

I came in to have a pair of pants hemmed, and they did a good job and got it done quickly for $23…read more I would not recommend bringing any complicated alterations here, as the lady who was measuring me told me they "can't make too many changes" when I asked if the pant legs could be made slimmer. Overall, I am still happy with how the pants turned out and I appreciated that they gave their honest opinion regarding the length. There is plenty of parking in the lot of the complex.

As the property manager for a six-unit commercial building in downtown Burlingame, I have worked…read morewith Mulberrys as one of our tenants at 251 Primrose Road for several years. The shop is always exceptionally clean, well-maintained, and professionally operated. Aaron and his team are consistently friendly, accommodating, and a pleasure to work with. They take great pride in their business and it shows in both the appearance of the store and the level of service they provide to their customers. From a landlord's perspective, Mulberrys is an ideal tenant. They are professional, responsive, and contribute positively to our six-unit commercial building and the downtown Burlingame business community.

I came here in February to have my wedding dress cleaned and preserved. At first I was a little…read morehesitant after reading some of the reviews but ultimately decided to give them a chance. I did some research for other dry cleaners that offered cleaning & preservation but Mulberry's just ended up being the best option for me in terms of pricing & location. The drop off process went smoothly and I was told that the dress won't be ready for pick up until May so I kind of just forgot about it. Of course there were still some worries especially since this is such a sentimental piece of garment that I'm having cleaned & preserved. I received a notification this week that my dress was ready for pick up so was pleasantly surprised by how quickly they finished. For a flat rate of $500 for cleaning & preservation, I thought it was a pretty good deal. My dress was beautifully packaged & the garment bag I dropped it off in was also returned back to me. Overall very satisfied with the service I received here & would likely return for other dry cleaning needs.

This is the best place for alterations and dry cleaning. They do superior work in a reasonable time…read moreframe. Their cost for services is quite reasonable considering the quality of their work. Highly recommend.

I needed to get a dress shirt dry cleaned in record time and One Hour Dry Cleaning really came…read morethrough for me. As soon as I walked in I was greeted warmly and asked what I needed. I handed over my dress shirt, a custom shirt that I was going to wear for my wedding, and they instantly recognized the situation I was in. They said they could have it ready for me in one day, charged me $10 and that was that. From reading around, this price is a little bit steep for some comparable services but is seemingly average for the core bay area. At that moment in time, cost was not an issue for me - it was speed. And they delivered! One Hour Dry Cleaning handed me back a shirt that was spotless and soft and perfectly clean in just about 12 hours. For me personally, $10 was a steal. The storefront is in a small strip mall right off El Camino with ample parking on the street and in the major lot in front of the grocery store across the street. Getting in and out was a breeze. I'd recommend this place for its convenience and speed.