The man (Su) is unprofessional and in my opinion racists. If…read moreyou are a person of melanin, do not give this company your business. Every time I visit this place, he treats me as if he really does not want my business. He tries to overcharge me and he's lazy. BLACK PEOPLE, do not patronize these asian companies. They have no respect for us. He lies and steals. I'll NEVER return.

Great service, very nice people. And they do a good job doing the wash and fold. I have only been…read morecoming here a short time, but I am very happy with their service.

Susie really is the Best! Great friendly service. And great work done to help repair my kids…read morestuffies. Quick turn around and reasonably priced.

When you hear the name "Best cleaners", you better believe they earned it!! No joke amazing…read moreeverything, quick work , quality job and customer service is impeccable. Thank you so much Suki, I'll be seeing you soon and sending whoever I possibly can to you as well.

I took in a winter jacket for a new zipper. The staff could not have been more pleasant and…read morehelpful. The new zipper is fantastic!

Adeline has been an excellent cleaning service for us for over a decade. I highly recommend Adeline…read morecleaners for fast, effective cleaning services.

Brought in a cotton white dress with a very basic coffee spot and makeup on it. Not only did they…read morefail to remove the spots, they spread them all over the dress. Totally ruined it, and didn't say anything about it when I picked it up. Went back to speak to them about it. They claimed that when we dropped it off they said they may not be able to get the spots out, but we said to try anyway. No such conversation took place. I asked them to reimburse me for the dress, showing them how they spread the spots all over the dress. They refused and responded that the dress is old -- it's not, it's new -- and claimed their liability was limited -- also not correct when you totally ruin a garment due to your own actions. They offered to try to remove the mess they caused, but that seemed pointless. So, Broadway Cleaners, you owe me $542.64. You can Venmo me. I'll text you my Username. Here's a link to the dress: https://www.neimanmarcus.com/p/a-l-c-lilah-ii-ruched-cotton-a-line-midi-dress-prod268610232?childItemId=NMT5FUS_10&colorKey=White&msid=4713717&navpath=cat000000_cat000730_cat46620733&page=0&position=11

Had my clothes laundered at this establishment. My clothes were returned in a bag unfolded. For the…read moreprice I paid, $45.00 for less than 10lbs of clothes, my clothes should have been folded and ready for pickup instead of how they appear in the picture. I will not recommend this business and I will NOT be returning here.

I Have Been To Several Alterations All Over The City Of San Francisco... I Came Here Only Once Just…read moreTo Have My 2017 NBA FINALS CHAMPIONS PATCH Stitched On & Resized My Navy Blue Champion Sweatpant... So That I Will Be Ready To Participate In My Very 1st Goldenstate 5k Race!!!! This Perfect Dry & Alterations Place Is A Good Place To Go To & The Young Lady Who Stitched Up My 2017 NBA FINALS CHAMPIONS PATCH & Resized My Navy Blue Champion Sweatpant, & Did A Gʻõôḍ Jô!!!!

Brought a couple dresses here to get hemmed for a wedding. Customer service was nice, but they did…read moretell me my dress was a lot of work and hard to deal with. I needed it hemmed so i didnt have much of a choice. My dress was chiffon so i did hear that that fabric was hard to sew. Oh well, needed it anyway. Came out to about $200 just for my dress.... I came here thinking it was reasonably priced but boy did i make a mistake choosing this dress. Also paid for my daughter's dress to get taken in. It took about 3 weeks and i picked it up the day before the wedding. So when wedding day came, i noticed it looked like there was no adjustments made on her dress. More than an inch of extra material and to me, it looked the same as when i brought it in. Again, had no choice so she wore it. But i spent over $300 in services and it was a bit underwhelming. I do want to add that my dress was done excellent and even if it was "difficult to deal with", it was very well hemmed. I probably would not return because it wasnt the closest to me, and the experience was just alright. Not terrible, but not the greatest.

The tailoring and customer service here is amazing! I needed a last minute alteration and was…read moreexpecting to be turned away or over charged all up and down the bay. Kim was willing to work with me to find a way to alter my dress in time for my event while still managing to keep the integrity of the appearance by coming up a with a creative solution. She saw my vision while also giving her knowledgeable input! Highly recommend :)

I'm so glad I found this place! Kim is so friendly and so sweet. I had several pieces that I really…read morewanted to dry clean for a while now, but I just didn't feel comfortable with the places near me. However, I decided to extend my search to other cities and found this gem. Kim asked questions to make sure my needs were met for specific clothing pieces. She was happy to accommodate with my work schedule come time for pickup and she's just so lovely to speak with. All my clothes came out nicely and very clean. I can tell they take great care of each item that comes in. I thought that each piece was priced fairly for the quality in care and consideration! There is street parking, but I usually end up parking around the neighborhood, so keep in mind you'll need to find a spot a bit of a walk away. But overall, I'm very happy with the results and now have a new go to dry cleaners!

Excellent at Alterations for high end clothing! High quality and value with very reasonable prices…read more I just picked up my alterations and was in shock at how well it was done. Lara is very detailed and able to find solution for what you are looking for to make it fit. I was so happy this dress that was too small for me she was able to make it bigger to fit me perfect. Also she was able to get it done very quickly! I highly recommend her to anyone who needs alterations and stain removal or dry cleaning.

I came in to have a pair of pants hemmed, and they did a good job and got it done quickly for $23…read more I would not recommend bringing any complicated alterations here, as the lady who was measuring me told me they "can't make too many changes" when I asked if the pant legs could be made slimmer. Overall, I am still happy with how the pants turned out and I appreciated that they gave their honest opinion regarding the length. There is plenty of parking in the lot of the complex.

I came here in February to have my wedding dress cleaned and preserved. At first I was a little…read morehesitant after reading some of the reviews but ultimately decided to give them a chance. I did some research for other dry cleaners that offered cleaning & preservation but Mulberry's just ended up being the best option for me in terms of pricing & location. The drop off process went smoothly and I was told that the dress won't be ready for pick up until May so I kind of just forgot about it. Of course there were still some worries especially since this is such a sentimental piece of garment that I'm having cleaned & preserved. I received a notification this week that my dress was ready for pick up so was pleasantly surprised by how quickly they finished. For a flat rate of $500 for cleaning & preservation, I thought it was a pretty good deal. My dress was beautifully packaged & the garment bag I dropped it off in was also returned back to me. Overall very satisfied with the service I received here & would likely return for other dry cleaning needs.

All I can say is, Wow! They removed oil stains from a satin skirt that I didn't have any hope for…read more The dry cleaning services are excellent! Pricey. Especially if you have a garment you purchased for a low price. You could end up buying it again after 1-2 cleanings. They send the dry cleaning out and I was beyond thrilled with the results!

This is my go to spot for alterations. They fixed many of my dress pants even my denim. And some…read moredresses. I wish the dry cleaning was included with the alterations since it's pricey but they do a good job

So far so good...the old holiday cleaners was good but they are gone. I think this shop may be…read morebetter-faster turnaround, better pricing and way easier to park. I shall return.

I'm in town for a job interview and realized my pants are missing a button. I walked in asking if…read morethey had any extra buttons so I could sew one on, and the kindest, welcoming young woman helped me. She didn't charge me for the button. I was taken aback by her continued kindness. There are plenty of kind people out there, thank you for being one of them. I will definitely be checking them out for my future alteration and dry cleaning.

This was my first time ever having something dry cleaned. I called and spoke with Jay about a…read moretuxedo jacket I needed dry cleaned. I let him know I had worn it for the first time on 5/26/25 for a wedding, about five hours straight. There was no damage or visible stains, but the inside of the jacket, specifically the armpit area, had a little deodorant/sweat odor from wearing it for hours. Jay reassured me they could take care of it. I had originally gone to another place first, I walked into SF Green Clean, which said they couldn't remove armpit sweat odor with dry cleaning. (To be fair, the woman I spoke with there was very sweet, so no complaints on her customer service.) That's how I ended up at Sonia's Dry Cleaners. Jay told me they'd be able to handle it, and if I wasn't satisfied after the first attempt, they'd clean it again at no extra charge. He mentioned if needed there were other chemicals they could use to get a smell out if needed/depending on the material of the jacket and that prices would vary if needed, but he looked at it and quoted me when I dropped it off for $25. I dropped it off on 5/28/25 with no rush order. When I picked it up on 6/9/25 and checked it, the odor was still present. I went back inside and spoke with Mary at the front--she was VERY kind. I pointed out the specific area I was hoping they could focus on, and she told me it would be ready by 6/12/25 and that they'd call or text me when it was done. On pickup day, I called ahead and spoke with Jay again. He was EXTREMELY kind and made it clear they truly wanted to earn my business. He even said they'd be willing to clean it a third or fourth time if necessary. That level of care and professionalism really stood out. I expected I might have to ask for a refund or run into a problem, but instead, the whole interaction was handled smoothly and respectfully. When I picked up the jacket, the smell in the armpit area was completely gone. It looked and smelled brand new, bagged and ready for the next event. It was in a clear bagged packaging and had a metal copper hanger (the copper hanger was encased in a wrapped paper like material but seeing the metal iron worried me because I've had old copper hangers rust/leave the copper residue on materials, thankfully this one didn't, but I also assume since it's wrapped that it's not meant to be hanging on it long term, but just an observation for someone who might worry like I do) I was originally leaning toward a 3-star rating because I had to return for a second cleaning and didn't receive the call/text updates I was told to expect (Mary did mention their system may have been down). But their exceptional customer service, especially the way Jay and Mary handled everything completely won me over. That extra effort earned the business 4 stars. (The dock was having to come back in due to it looking/smelling the same which was mentioned my main concern, and them not contacting me when they said it'd be ready both times) I don't know the price of more dry cleaning items but thankfully I don't do dry cleaning so often. I'll definitely be back and will update my review after my next visit. Thank you!