May, thank you so much for saving my butt on a Saturday afternoon at 3 PM. I needed a suit and…read moreshirt dry cleaned for a funeral on Monday evening and she did NOT turn me away because of the time of day like the place I have been going to for 30 years that changed owners a few years ago. This place is conveniently located next to Camino corner so if you're going there for one hour dry cleaning, you can get a pretty decent meal next-door! If all goes well with the pick up on Monday, I will be happy to share my recommendation with friends and family as I've been here in the Bay Area for 52 years. Or I'm also being charged a substantial amount less for my dry cleaning than my old place! Also forgot to add that they have a computerized system that shows how many pieces you dropped off and how much it will cost so no surprises and no problems if you miss place the traditional dry cleaning ticket(somewhere in my car there is a black hole of the smallest laundry steps in the universe under my seat)

The man (Su) is unprofessional and in my opinion racists. If…read moreyou are a person of melanin, do not give this company your business. Every time I visit this place, he treats me as if he really does not want my business. He tries to overcharge me and he's lazy. BLACK PEOPLE, do not patronize these asian companies. They have no respect for us. He lies and steals. I'll NEVER return.

I've been coming here for a while to get my pants hemmed since I am on the shorter side and the…read moreowner is so sweet and does a phenomenal job! The costs are very reasonable compared to other places I've been to and they offer SAME DAY service!!!

My coworker referred me to Suki for alterations and I can confidently say that I will be a regular…read morecustomer moving forward! Not only did she complete my alterations in record time (2 days), she is also such a kind and friendly person :)

Pretty average dry cleaner, but I wouldn't go here if you need sewing done. I brought in 4 pairs of…read morepants that had tears in them, 2 of them were jeans. I was told it would cost more for the jeans but that they'd be able to repair them. When I got the jeans back, there was a giant white spot where the tear used to be. It happens to be in the groin area, so they're basically unwearable now. I went back in to see if there was anything they could do to fix them or redo the repair. The woman said there was nothing they could do. I politely asked if I could get a refund for just the jeans, since they're unwearable now. She said she couldn't, because the tear was repaired. If I'd known the repair would leave them unwearable, I never would have paid the extra cost for jeans. Save your money and your clothes and go somewhere else for sewing.

I took in a winter jacket for a new zipper. The staff could not have been more pleasant and…read morehelpful. The new zipper is fantastic!

Brought in a cotton white dress with a very basic coffee spot and makeup on it. Not only did they…read morefail to remove the spots, they spread them all over the dress. Totally ruined it, and didn't say anything about it when I picked it up. Went back to speak to them about it. They claimed that when we dropped it off they said they may not be able to get the spots out, but we said to try anyway. No such conversation took place. I asked them to reimburse me for the dress, showing them how they spread the spots all over the dress. They refused and responded that the dress is old -- it's not, it's new -- and claimed their liability was limited -- also not correct when you totally ruin a garment due to your own actions. They offered to try to remove the mess they caused, but that seemed pointless. So, Broadway Cleaners, you owe me $542.64. You can Venmo me. I'll text you my Username. Here's a link to the dress: https://www.neimanmarcus.com/p/a-l-c-lilah-ii-ruched-cotton-a-line-midi-dress-prod268610232?childItemId=NMT5FUS_10&colorKey=White&msid=4713717&navpath=cat000000_cat000730_cat46620733&page=0&position=11

Had my clothes laundered at this establishment. My clothes were returned in a bag unfolded. For the…read moreprice I paid, $45.00 for less than 10lbs of clothes, my clothes should have been folded and ready for pickup instead of how they appear in the picture. I will not recommend this business and I will NOT be returning here.

I Have Been To Several Alterations All Over The City Of San Francisco... I Came Here Only Once Just…read moreTo Have My 2017 NBA FINALS CHAMPIONS PATCH Stitched On & Resized My Navy Blue Champion Sweatpant... So That I Will Be Ready To Participate In My Very 1st Goldenstate 5k Race!!!! This Perfect Dry & Alterations Place Is A Good Place To Go To & The Young Lady Who Stitched Up My 2017 NBA FINALS CHAMPIONS PATCH & Resized My Navy Blue Champion Sweatpant, & Did A Gʻõôḍ Jô!!!!

Selina is the best! I texted her asking to come in for dress alterations for a wedding I was…read moreattending two days later. I went in the morning before the wedding and was able to pick up the following day! The dress I brought in was pretty thick and not the easiest material to work with, but the alterations were done beautifully and the dress fit so well! Pricing is also very fair. Could not recommend Selina more and will definitely be back!!

The tailoring and customer service here is amazing! I needed a last minute alteration and was…read moreexpecting to be turned away or over charged all up and down the bay. Kim was willing to work with me to find a way to alter my dress in time for my event while still managing to keep the integrity of the appearance by coming up a with a creative solution. She saw my vision while also giving her knowledgeable input! Highly recommend :)

I'm so glad I found this place! Kim is so friendly and so sweet. I had several pieces that I really…read morewanted to dry clean for a while now, but I just didn't feel comfortable with the places near me. However, I decided to extend my search to other cities and found this gem. Kim asked questions to make sure my needs were met for specific clothing pieces. She was happy to accommodate with my work schedule come time for pickup and she's just so lovely to speak with. All my clothes came out nicely and very clean. I can tell they take great care of each item that comes in. I thought that each piece was priced fairly for the quality in care and consideration! There is street parking, but I usually end up parking around the neighborhood, so keep in mind you'll need to find a spot a bit of a walk away. But overall, I'm very happy with the results and now have a new go to dry cleaners!

Excellent at Alterations for high end clothing! High quality and value with very reasonable prices…read more I just picked up my alterations and was in shock at how well it was done. Lara is very detailed and able to find solution for what you are looking for to make it fit. I was so happy this dress that was too small for me she was able to make it bigger to fit me perfect. Also she was able to get it done very quickly! I highly recommend her to anyone who needs alterations and stain removal or dry cleaning.

I came in to have a pair of pants hemmed, and they did a good job and got it done quickly for $23…read more I would not recommend bringing any complicated alterations here, as the lady who was measuring me told me they "can't make too many changes" when I asked if the pant legs could be made slimmer. Overall, I am still happy with how the pants turned out and I appreciated that they gave their honest opinion regarding the length. There is plenty of parking in the lot of the complex.

I brought in a a dress and a couple other things this past week, and Hope at the front desk did an…read moreamazing job! She provided ample information and gave me the right estimate for the time I needed to pick up. Would definitely recommend.

The manager was incredibly friendly, professional, and helpful. They made sure everything was taken…read morecare of and provided excellent customer service. You can tell they really care about their customers. Highly recommend this dry cleaner!

This is the best place for alterations and dry cleaning. They do superior work in a reasonable time…read moreframe. Their cost for services is quite reasonable considering the quality of their work. Highly recommend.

I needed to get a dress shirt dry cleaned in record time and One Hour Dry Cleaning really came…read morethrough for me. As soon as I walked in I was greeted warmly and asked what I needed. I handed over my dress shirt, a custom shirt that I was going to wear for my wedding, and they instantly recognized the situation I was in. They said they could have it ready for me in one day, charged me $10 and that was that. From reading around, this price is a little bit steep for some comparable services but is seemingly average for the core bay area. At that moment in time, cost was not an issue for me - it was speed. And they delivered! One Hour Dry Cleaning handed me back a shirt that was spotless and soft and perfectly clean in just about 12 hours. For me personally, $10 was a steal. The storefront is in a small strip mall right off El Camino with ample parking on the street and in the major lot in front of the grocery store across the street. Getting in and out was a breeze. I'd recommend this place for its convenience and speed.

I had two suits that needed alterations and a limited time frame. They were great about my…read moredeadline and very understanding about my budget constraints. The nicest people you'll ever meet in this line of work. I go clear across town to bring them my business now.

This was my first time ever having something dry cleaned. I called and spoke with Jay about a…read moretuxedo jacket I needed dry cleaned. I let him know I had worn it for the first time on 5/26/25 for a wedding, about five hours straight. There was no damage or visible stains, but the inside of the jacket, specifically the armpit area, had a little deodorant/sweat odor from wearing it for hours. Jay reassured me they could take care of it. I had originally gone to another place first, I walked into SF Green Clean, which said they couldn't remove armpit sweat odor with dry cleaning. (To be fair, the woman I spoke with there was very sweet, so no complaints on her customer service.) That's how I ended up at Sonia's Dry Cleaners. Jay told me they'd be able to handle it, and if I wasn't satisfied after the first attempt, they'd clean it again at no extra charge. He mentioned if needed there were other chemicals they could use to get a smell out if needed/depending on the material of the jacket and that prices would vary if needed, but he looked at it and quoted me when I dropped it off for $25. I dropped it off on 5/28/25 with no rush order. When I picked it up on 6/9/25 and checked it, the odor was still present. I went back inside and spoke with Mary at the front--she was VERY kind. I pointed out the specific area I was hoping they could focus on, and she told me it would be ready by 6/12/25 and that they'd call or text me when it was done. On pickup day, I called ahead and spoke with Jay again. He was EXTREMELY kind and made it clear they truly wanted to earn my business. He even said they'd be willing to clean it a third or fourth time if necessary. That level of care and professionalism really stood out. I expected I might have to ask for a refund or run into a problem, but instead, the whole interaction was handled smoothly and respectfully. When I picked up the jacket, the smell in the armpit area was completely gone. It looked and smelled brand new, bagged and ready for the next event. It was in a clear bagged packaging and had a metal copper hanger (the copper hanger was encased in a wrapped paper like material but seeing the metal iron worried me because I've had old copper hangers rust/leave the copper residue on materials, thankfully this one didn't, but I also assume since it's wrapped that it's not meant to be hanging on it long term, but just an observation for someone who might worry like I do) I was originally leaning toward a 3-star rating because I had to return for a second cleaning and didn't receive the call/text updates I was told to expect (Mary did mention their system may have been down). But their exceptional customer service, especially the way Jay and Mary handled everything completely won me over. That extra effort earned the business 4 stars. (The dock was having to come back in due to it looking/smelling the same which was mentioned my main concern, and them not contacting me when they said it'd be ready both times) I don't know the price of more dry cleaning items but thankfully I don't do dry cleaning so often. I'll definitely be back and will update my review after my next visit. Thank you!