Very nice young man working was very polite and very customer service oriented. Great prices on…read morecigarettes as well great prices on smoking utensils. Highly recommend this place of business.

Awesome! Great Service and wide selection and value! The guy was professional and funny.read more

If I were to open a smoke shop, it would be environmentally far and away above all of these stores…read moresuch that you would ENJOY spending time there, dim the lights, cushy chairs, ditch the middle eastern status quo. And then I would undercut the market by 30% and operate on volume over profit margins because the economy has changed and the folks who put together a strategy that mirrors the problems in the pockets of its customers will have a line out the door and people will stick around, buy more and invite their friends. Maybe add a rockin' coffee bar?! The traditional model of foreigners arriving and putting the exact same products on the shelves as the guy across the street without any sense of differentiation, no marketing plan, mediocre customer service; it's all rather tired and not an attractive addition to the community. Then expecting customer loyalty and offering cash discounts such as "Sure you can pay me an extra $5 bucks for being stupid enough to walk in the door." The best vapes are available in Agoura Hills at The Treasure Chest for 25% less. And you don't have to pay for fluorescent lighting sure to provide a head ache on your way in. Seemingly entirely uninterested in knowing their market, just stock up, add some tacky cheap jewelry and open the doors. This isn't downtown Chinatown but they keep repeating the theme, not offering anything, no incentive to return and ultimately make me feel like garbage for patronizing them at all. No one is bad. No. But no one even TRIES to be wonderful. A strong theme in all kinds of businesses lately wherein creativity and innovation are checked at the lease signing. A supremely cozy lounge where people who smoke can discuss an intelligent plan for quitting? Just to start. Give away samples. Don't hoard your money. They aren't coming because you're not offering anything worthwhile so they all become increasingly .' 'vulturous.' This is our country and you're welcome to my money when you price compete and offer an environment that doesn't give me a stomach ache. Nice guy and it's not horrific but why not be a stand out on EVERY SIGNIFICANT FRONT? Remember, this is not dress rehearsal. This is IT: YOUR OPPORTUNITY FOR A DEFINING MOMENT.

Best smoke shop in oxnard by far. Huge selection of rigs, (recyclers, nectar collectors, bongs…read more.. you name it. Tons of vape stuff too. Great prices, Tony is awesome. Always friendly and helpful. Totally recommend.

Excellent customer service. The owner is always ready to help. The employees there treat customers…read morelike family. Best place to go too. They don't try to sell you what you don't want or need. They pay attention and make sure you leave satisfied. Rick at Vapor Forrest is always ready to help. Greets you when you walk in. Already knows your name. Best place. Amazing owners

If you see a blue zl1 camaro parked in front of the shop or a newer Toyota/ Honda with a sticker…read morethat says "precious cargo" on the windshield AVOID AT ALL costs. I've been to this place at least 20 times and it's usually the other employee working by himself, he's very helpful, friendly and easy to talk to and enjoys conversation. He even gave me recommendations on which flavors to get (I didnt want ice / menthol flavor) Now on the other hand, the Hispanic worker and the female worker were there today, I bought a vape took ONE hit and it wouldn't turn off. This destroyed the coil almost instantly, since I opened it in front of their shop they exchanged it but said we would have to wait THIRTY minutes to get the same flavor. Because she was to lazy to walk 20 feet to get a replacement of the same flavor. We said we wanted the original flavor we came for and started to walk away, but as soon she saw us leaving she rushed 20 feet (not exaggerating distance) to the other store to get the flavor we wanted, great right? NOPE!!!!! - not only was she extremely rude she was also lazy and lied straight to my fiancée and my face. No, I opened the package in front of the store and the coil burnt out on the first hit AGAIN. I walk 5 feet back to the store and tell them it did the same thing, the lady rudely remarks "I JUST SAW YOU TAKE A MASSIVE HIT AND THERES STILL SMOKE COMING OUT!" (The smoke coming out was nearly nothing considering the coil was failing and then completely failed about 3 seconds later) The male clerk thought the batteries were dead, obviously not considering I just took one single massive hit as if it had a full battery, he insisted I try hitting the vape while it's on the charger. (Obviously didnt work) He then gave me my money back, no comment, nothing, like he was happy to lose business, no apologies AT ANY TIME FROM EITHER EMPLOYEES. No assistance finding a replacement, literally no help whatsoever. A cop arresting you is more helpful than these two. We also arrived early and we were looking around near the register, he walks in 15 seconds behind us and his first remark was "you'll get a email when it's ready" then looks at us and says "oh you're paying cash, you'll get a call" he then immediately hands our order to us because we were paying before the order got there from 20 feet away. He also tried blaming the vapes for being "old" even though this is a new product at their store. And they run out of inventory nearly every day and receive new products also almost daily. If you're going to own and operate a store, at least have some product knowledge on your own inventory. If this wasn't such a niche market they would have gone out of business their first fiscal quarter. You two should quit while you're ahead and let the other guy run the store, at least he has social skills, problem solving skills, knowledgeable about the flavors. The very least you could have done was offer a discount on the third vape I got from a different company at your story. Or at the VERY minimum an apology instead of blaming the manufacturer. I buy 2 vapes every 2-3 days, you do the math on the money you just lost, I'm sure it's in the thousands since I'll be shopping online and telling everyone I know to not go to your sham of a "business" For the record, the two vapes that failed are made by "LOST VAPE ORION BAR" old vape rofl.... lithium batteries last well over 10 years, at least come up with a better excuse if you're going to lie to your customer base.

By far favorite smoke shop. There's a lot out there that are very friendly and stocked for days…read more.. this is one but what gets me the most is they have a lot of various stuff that other smoke shops run out of. Their prices are very good !!! Especially compared to others for all products. Customer service is always on point especially the girl there! She's always so nice!

Went in there for smoke products was interested in a PAX vaporizer and questioned the authenticity…read moreof the PAX product he showed me and the person behind the counter assured me it was real. I then bought three of them. Sure enough go home inspect it and do research and of course they are fake. I take this as a lesson to always do research on product you are interested in because even on a whim and the assurance of someone you think is conducting good business, you can lose $189.00 like I did.

All the staff are really nice and their vape is affordable my favorite vape is PHYRE comes with all…read moreflavors..highly recommended !

Went in and was being over watched like I didn't have money to pay. The guy kept looking at me as I…read moretried to shop for incense sticks. This foo even said " do you know the prices " like yeah bro you only have a sign with the prices right in front of my face. After selecting my sticks I asked about a shirt and he was lacking on helping me. Talking to me from across the store. Anyways won't be back hopefully things get better for this business. Inshaallah.

Best place to shop at definitely recommend the customer service so nice they always have good deals…read more.

From the owner: Tobacco Shops, Head Shops, Vape Shopsread more

Best smoke shop in town! Mike goes above and beyond to have…read morethe Best prices, huge selections that nobody else has and a friendly staff.

Best place to go for your tobacco needs. Always get good service there. Will always continue going…read morethere. If they don't have what you need, ask if they can get it.