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    Best Choice Windows

    4.5 (4 reviews)
    Closed 9:00 am - 6:00 pm

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    3 years ago

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    All Star Glass

    All Star Glass

    (12 reviews)

    Had a couple cracked panes and couldn't find a replacement window anywhere. So glad I came across…read morethese guys. Came back few days later and it looked like new. They also helped me with replacing the tilt latches and replacing the balances which she had to order out of a catalog. Doesn't seem they up charged, either. Probably spent 1/3 the price even if there was a replacement window. Highly recommend!

    Short version: My $355 glass replacement turned into an $1800 glass replacement…read more Long version: I am giving a two star review and not a one star review because the two women who work at the front desk were very polite and responsive. The delivery team of two men was also kind and professional however the glass maker was probably one of the rudest individuals I have ever encountered. I called All Star Glass to see what their typical wait time for replacing a piece of glass was and they notified me 24-48 hours. After reading the Google reviews it seemed that this was the norm for them. This was important to me because I dropped the glass off on a Monday and needed it by the latest Thursday because I had a flight out of Nashville at the end of the week. I also didn't want to not have a front window for my living room for the entire week especially when I was not there. No worries however because I was told it would be done Tuesday. After receiving no update on my glass, I called them back and was told it would be done the next day (Wednesday). After again receiving no update on Wednesday, I called again and was told it would be done Thursday. By the time Thursday rolled around I called back and was told it would be done Friday even though I made it clear early in the week that I had a flight to catch. When I called Thursday, the woman at the front desk handed the phone over to the glass maker who immediately started yelling and getting very angry, telling me that NO ONE told me the glass would be done in 24-48 hours (just read the other comments. This seems to be the norm) and that HE told me it would be done Friday (I would have never agreed to this in the first place considering I had a flight and wouldn't be able to get the glass on Friday). The glass maker continuously called me a liar, yelling at me, threatening to hang up and not make the glass, saying that no one told me 24-48 hours despite the fact that I was told MULTIPLE times that this is how long the order would take. I tried being cordial as I shared my frustrations of needing to now change my flight but the glass maker didn't care, continuing to throw personal jabs and calling me a liar, referring me to the worst customer he has ever dealt with. Every time I tried calming him down (because I really did need the glass) he continued throwing personal shots at me. Very unprofessional. $355 for glass and $1500 later for having to change flights at the last second, the glass is installed. I would strongly recommend that the owner of All Star Glass gets a new glass maker as the current one is not well.

    Renewal by Andersen - Nashville - trim with caulk

    Renewal by Andersen - Nashville

    (31 reviews)

    I would like to share our experience with "Renewal by Andersen of Nashville". After receiving a…read moreaggressive advertising we decided to give a try to their windows. Positives are quick response to our call. Sales part, measuring and installation were smooth. Nice people work there. Negatives are, after a small change how to pay the outstanding balance, lack of internal communication. You have to leave message with "call centar" and wait 24-48 hours that somebody will call you. What most likely doesn't happen. Then, a month later, we started receiving a multiple phone calls without any message left. I called to bring to their attention this issue without any help. Finally, I left message for the owner and never received a call back. Too soon to evaluate quality of product, but enough to raise a question how "Renewal by Andersen" response to customer inquiries. ******** This is a update to my original review. Within couple days I received DM from the Company. What's a very nice reaction. After exchanging couple messages I received a phone call from VP Operation. It was a very professional phone call and I had a opportunity to deliver to him my experience communicating during process of buying and mounting windows. I will update my star rating based on this experience. ******** Here is a paste response to Antonio M. Renewal by Andersen Social Media person.Antonio M. Thank you for the response. Yes, that's correct, I received a phone call from Sam Spires and I had a opportunity to express my concerns. It was a very professional conversation. I hope that my input will help that you improve internal organizational structure for better customer experience. My understanding is that I wasn't the only one who brought the same concerns. Thank you.

    The response from the owner is a non-response and dodgy as to the facts I stated. Saying they are…read moresorry so many times in one response is, well, sorry. Again, I warn you to do your due diligence, seek quotes from multiple companies and do not give in to the high pressure sales tactics Renewal by Andersen employs. Back-handed "apologies" in the response speaks volumes as to the character of their "owner".

    Precision Windows & Doors

    Precision Windows & Doors

    (4 reviews)

    We recently had our all of our windows (27) and a couple of doors installed in our home from…read morePrecision Windows and Doors. I normally do not write reviews because typically the service and product are what is expected. However, in this transaction I felt compelled to write a review. From the start Precision was great to work with, they provided a competitive quote that was on time and worked within my budget. They were up front and communicative about lead time and installation schedule. The most impressive was the pride they took in their work, true professionalism and craftsmanship. We couldn't be happier with the result.

    DON'T MAKE OUR MISTAKE. Around 4-5 years ago we had Precision Windows and Doors provide us a quote…read morefor replacing our windows. We also received quotes from other window companies in the area. We decided to not go with precision purely based on price at the time. Well.... After an absolute 4 year nightmare dealing with the "cheaper" window company who did a complete botched job that resulted in repeatedly failing window seals, cracked glass panes, broken balances, water leaking through the windows and horrendous customer service, we called Precision back out. They confirmed that not only the windows were of very low grade, they were installed incorrectly. Although it is a very hard financial pill to swallow, we decided to have Precision replace all of our windows all over again. What a complete difference!!! These windows are absolutely amazing. Patrick's relentless pursuit for perfection and attention to every detail was just mind blowing. The fact that Patrick the owner was onsite and handled the complete job himself spoke volumes. He is very proud of the service he provides and it shows with his work. From the artisan-like trim work to the extra steps to insure our home was taken care of, the entire experience working with Precision has been exceptional. I'm a very difficult customer to please, as I am also a business owner and hold myself and the service I provide to a challenging high standard. We were so thrilled we had Patrick come back and replace all of our front porch columns and railings to match the maintenance free appeal we had achieved with our windows. Please save yourself the grief and regret we have experienced and MAKE THE RIGHT DECISION, CALL PRECISION!!

    Best Choice Windows - windowsinstallation - Updated May 2026

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