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Best Buy

2.2 (167 reviews)
Closed 10:00 am - 8:00 pm
Updated 1 month ago

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6 years ago

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3 years ago

Honestly I'm shocked by the customer service at this Best Buy. I honestly don't think they want to actually sell TVs

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6 years ago

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9 years ago

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9 years ago

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6 years ago

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8 years ago

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7 years ago

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16 years ago

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14 years ago

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19 years ago

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3 years ago

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4 years ago

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15 years ago

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Ask the Community - Best Buy

Review Highlights - Best Buy

Calee or Khalid (sp?) from geek squad was super helpful as well as Solee at customer service, Johnathan and Jose near the apple products.

Mentioned in 3 reviews

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Bray & Scarff - Outside view of the Bray & Scarff appliance store building in Arlington, VA with cars parked outside

Bray & Scarff

2.0(288 reviews)
5.1 mi
$$$

They specialize in some American brands (especially GE and its sub-brands) and the Turkish brand…read moreBecko (never heard of before). They don't have any Bosch on display (which is what we were interested in) but could help order one. A friend recommended Bray and Scarff, and we gave them a try. We are in the market for a new fridge. We narrowed down to three choices with the associate in the store and went home with the printouts he kindly provided us. We then went home to do some measurement to ensure proper fit. We had a few questions since it's a very tight fit, so we called the store. The associate we spoke to was off for a few days, but the staff in the store was very helpful on the phone. We emailed the associate our further questions and more specifically asked how long to wait if we order the Bosch (answer, more than 1 year!). We were disappointed, and he asked if we had another brand in mind. We asked about a LG fridge, but he said they don't carry any LG; he seemed a bit cold. I later checked their website and realized they don't carry LG or Samsung. We checked Home Depot and Best Buy nearby, and their lead time for the Bosch was 1.5-5 months depending on model. It seems the lead time depends on if the store sells Bosch regularly or not.

Customer Service is ABSOLUTELY TERRIBLE. Was sent an invoice for a service I didn't need. Called to…read moreget the charges dropped from my invoice and they were extremely unhelpful and spoke to me rudely.

Photos
Bray & Scarff - Appliance showroom with multiple laundry appliances on display

Appliance showroom with multiple laundry appliances on display

Bray & Scarff - Kitchen showroom with a while kitchen island, stovetop, and stainless steel appliances

Kitchen showroom with a while kitchen island, stovetop, and stainless steel appliances

Bray & Scarff - Stainless steel wall ovens, range, and refrigerator on display with dark wooden cabinets

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Stainless steel wall ovens, range, and refrigerator on display with dark wooden cabinets

Best Buy - appliances - Updated May 2026

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