I requested a maintenance/service check. Jeffrey Allen was fast, thorough, and extremely…read moreknowledgeable. He explained everything to me. He even wore boot covers. Totally didn't have to. And on top of all that. The service was cheaper than I was expecting. I will definitely be calling again if I ever need any HVAC services.

Jeffery was very polite, knowledgeable and quick. Very upfront with what he understood was going…read moreon. Was able to quickly fix it and also recommended a longer term solution. Would recommend him to anyone who is isn't as well versed in HVACs and ACs and doesn't want to get fleeced. Very honest and reliable and reasonably priced work.

Mike W. arrived on time. He introduces himself to me and proceeding to do his job. He serviced my…read moreHVAC system and the mini-split. He was very thorough and spent a lot of time servicing my two systems. He broke down the mini-split and cleaned that system from the inside to the outside. He found that the main HVAC system blower capacitor tested out of range and replaced it upon me agreeing with him. Mike was very polite and courteous. He is very knowledgeable and gave me great advice to help me make good decisions to keep both of my systems running over this winter season.

Will not return calls. Are not polite. Over charge and do not respond to issues that occur. Left…read morea big hole in side of house when removed old unit and did not attempt to repair it. Owner had to pay for hole to be repaired and find matching brick. This is out of Raleigh. I see good reviews out of Fayetteville. Never get Cape Fear Air, Electric, & Plumbing out of Raleigh.

On Aug.30th, before the holiday weekend, at 1:46 pm I called spoke to Spring, always very nice, my…read moreair conditioner stopped working, at first it was going to be for Tuesday, then at 2 she called me to let me know a technician was on his way, the guys were very nice and professional. Problem was solved. Thank you very much Blanca Jordan

June 2017: Nathan's Installed a HVAC heat pump system in my home and didn't put down any carpet…read morecovers or plastic. Workers left tons of dirt debri and carpet stains - hopefully steam clean will get it out or carpet will need to be replaced :( Last year same problems with shoddy workmanship on my rental home - definitely a company you do not want to hire!

This company needs to have customer service training. The company scheduled service dates without…read moreconsulting customers. If you call to schedule a same day service for the technician to come and give you a diagnostic on your system is $145, and other companies charge $95-$99 for the same day. I took my AC units service contract to another company who had better pricing and better customer service.

Requested service for inspection of non-vented fireplace for home re-financing. Pleasant telephone…read moreconversation and was able to do the job within three days. Great communications and the service rep was both personal and professional. Fantastic and thorough inspection. Great customer service!!!

I was really pleased with the quick service. I'm making these guys my go to guys. Service man…read moreknowledgeable and found the problem in just a couple minutes, went and picked up the part, returned to finish the repair. And all in a timely manner.

Honest, reliable and cost friendly. I've used their services for my rental property and my personal…read morehome. Both times, honest feedback was received. Jobs were well done.

The air went out in my mother-in-law's house on Friday evening. We were referred to this place…read moreand called Saturday morning. The scheduling was pretty quick, and the repairs were done correctly and on schedule. The prices were on par as far as I could tell with others in the area.

My AC stopped working due to a leak. following the advice of a tech I decided to upgrade my Unit. I…read morewent online and requested a quote; Paul one of the R&R tech showed up at my door. Very patient and respectful, he took the time to answer all my questions; unlike others, he went up to my attic to ensure that the new unit will be sized appropriately. Once we agreed on what was good for my house, he sent a crew of professional and respectful individuals who made sure to install my unit without any unnecessary noise nor disturbance; they clean after themselves. It has been a couple of days since the installation, the unit is working fine. Paul went above and beyond to meet my needs, always answering his phone and calling me back went I needed a question answered. his sincerity and honesty are what led me to go with R&R. Even after the job was completed we kept in touch. Prince

Great company! I love that they don't leave you waiting hours, they text you and keep you posted…read morewith arrival times and the work is always great! They are always willing to explain things and offer options' I now use them routine maintenance! Im ready for the winter! Thanks A/C Man

he was on time, professional, and very courtesy. He found out what the problem was with my air…read moreconditioner. Now he is resolving the issues. Thank you for making our lives a little cooler. DG