I love this place! Frank and Johanna were very helpful and knowledgeable on all of the different…read moreebike options. Great selection if you're in the market- they are so much fun to ride!

The owner, Frank, was super nice and willing to talk eBikes all day! The pricing was great…read moreconsidering all the service that comes with it. They have bikes to try and even some for rental... I wouldn't go anywhere else in the area!

Ken's Bike Shop is one of the great local bike shops in the Winston-Salem area. They carry a range…read moreof bicycles and bicycle manufacturers to meet any needs, whether it's the local racer or the individual that wants a leisurely ride on a greenway. The staff at Ken's is superb! They have experienced technicians that ensure your bicycle is in top working order. Additionally, Ken's Bike Shop is involved in local events and bicycle advocacy. Go see the team for your bicycle needs. You will not be disappointed.

We went into Ken's to let our daughter pick out a new bike for her birthday. We worked with Robert…read more& he was WONDERFUL! Very knowledgeable, very thorough, and worked well with our 9 year old. She LOVES her new bike & has been riding what feels like nonstop. They're more on the "pricey" side, however you get actual service for your bike- they check it, air the tires, have a service for it in about a year... things you just don't get elsewhere (like a big box store) that absolutely make it worth the value! Plus they have a trade in program. We will absolutely be back for our other kids when the time comes. Thanks again, Robert !

Fantastic service! Very kind employees and owner! Every time I go in- they are quick, efficient and…read moretheir work is flawless! They will bend over backwards for you and make sure you have what you need. Really thankful to have found such an amazing bike shop. I don't mind driving further to get the best service and prices!

One of the most well stocked shops I've ever visited. Plenty of brand choices of bikes,…read moreaccessories, apparel, nutrition, etc. Very helpful staff. Highly recommended.

Great guys. Great service! My kids love going there too because they're so kind to them…read more They're always so accommodating- giving great advice on bikes- even if the bikes can't be purchased there. Each time I've had a bike serviced they are quick to jump on it.

Great customer service Walked in with a broken spoke…read moreThey fixed it and left within a half hour

A friendly local bike shop that features Trek bikes. They do repairs and have good accessories and…read morebike apparel.

This business is permanently closed. We wish they were still around because they had great items…read moreand options for rentals. Not sure what happened or where they went but they are no longer at this address anymore. Another business is already there.

I stumbled upon this shop just after arriving in Galax on the New River Trail. Hungry, new to…read moretown, and in the market for a backup tire tube, I found New River Trail Outfitters before finding the restaurant I was looking for. Not realizing that it had only been open a week or two, I moseyed on in. It turns out, they didn't have the right tube for my bike - they do have some gear, and a bike repair shop, to complement their rental bikes, but are still in the process of stocking parts for repairing pretty much any bike that might be brought in. My bike isn't very similar to their rental bikes, so I wasn't able to buy one here. But what really stood out is that even though they weren't able to provide a sale, the husband-wife team running the place were generous with local knowledge, outwardly friendly, and didn't try to push other products on me. They not only were able to direct me to the restaurant I hadn't yet found, but gave me some fantastic recommendations on what to order. And as we talked about how I wound up in Galax, it became clear that they're not just enthusiastic about bicycling, but people-people as well. This stands out because about the best I ever expect with a bike shop is service-friendly, and it's not rare to find a dismissive tone (of the "I know more than you" type) at bike shops. Here, it didn't matter what bike I was riding or that I was probably only going to spend about $10 even if they'd had what I was looking for in stock. If they were local, and they did a good job fixing things in service, this is where I'd take my bike. They have that straight-shooter car mechanic vibe, where they'll tell you if you need something but not try to oversell you - *and* they're people I'd like to hang out with outside of a business context. It is a little bit off the trail, and you have to use caution when crossing US-58. It's worth visiting Galax regardless, though, and if you need something from a shop or want to rent instead of bringing your own bike, I'd stop here.

These people are straight up Scam Artists!! You buy parts online and they send you empty envelopes…read moreand then don't take your phone calls. Please learn from my mistakes

Friendly staff great selection of some hard to get products. Just bought my new frame from them…read more Thank you again !