called ahead day of and Mike said he would take us. made reservation for 1:30. showed up at 1:30…read moreand Mike told us they were closing and couldn't take us. drove over an hour to get there with no warning. waste of time

Good outfit! We rented kayaks, and they drove us to the launch point and picked us up without…read moreissue. Pretty stretch of river. Made for a pleasant day.

The Bike Station rents bikes and has a shuttle service that takes you to the top of the Virginia…read moreCreeper Trail. Once they drop you off, you're on your own to make it back to the bike shop. Definitely recommend making a reservation for a bike ahead of time to guarantee a spot at your desired time. And be sure to arrive 30 minutes before so you can get set up with a bike. I read all the reviews and watched lots of TikToks about the 17 mile bike ride itself--it's described as easy and mostly downhill. Based on all of that, I rented a regular bike but regretted that decision later due to the amount of uphill stretches there actually were. Maybe my bike seat was not adjusted to the correct height for me, but I thought the ride was very challenging and my quads were on fire. I was actually worried I might not be able to finish and would die alone somewhere along the trail--and I could barely walk when I got done with the ride. I would recommend older or out of shape cyclists consider renting an e-bike instead of a regular bike. I saw lots of seniors riding back and forth on the trail with big smiles and I realized it was because they were on e-bikes. There is a small store that sells ice cream, water, and has a bathroom (basically porta potties) about an hour into the ride and after that, there is nothing. There is a big grass parking lot behind the building with plenty of room for cars.

the staff were very nice and the bikes were really great and the scenery was fantasticread more

Built a bike for me last year. Did a great job. Very pleased with the final product. Have put…read morehundreds of miles on bike with no issues! Thanks Bike Barn for taking on my project bike

Went in right when they open at 9:30 AM on a Saturday to see if my bike could be broken down for…read moretravel. I needed it by the end of the day or by Monday morning as I was moving to another state. I'm assuming the owner refused me immediately saying even though it was slow, that they need more than an entire day! Not sure why they would refuse business especially on something that takes an hour at most. Rude and just poor customer service.

If you've never ridden an E-bike, now's your chance. This was my first time and I had a blast. We…read morehad a pleasant ride over to the quarry and around Salem Lake. The bike was easy to get used to and so helpful on the inclines.

Rented an electric bike for several hours. First time doing that. Staff gave a nice one-on-one…read moreorientation to using the bike, a lock and a helmet. It was sort of expensive but it was my first time renting an electric bike so I have nothing to compare it to. I would do it again b/c the electric bike really allowed me to see all of Winston-Salem and the historic neighborhoods, colleges, breweries and trails that I wanted to cover in one day. The staff gave tons of suggestions for things to see while on the bike, and also for dinner & places to stay ... really thought the staff were passionate about their rentals and their charming city!

I have never heard back from this company. I have called several times, left voicemails, and…read moreemailed multiple times over the last 5 days and still have not heard back. I had been trying to reach out to cancel my shuttle reservation, since the trail is closed due to the hurricane effects. I wanted to confirm the cancellation, as well as request a refund for the tickets, which would be reasonable since it is not even possible to access the trail. However, I have not heard anything. I even just today got an automated message saying "Thank you for coming" and "we hope you had a great time," which is ironic since they have never responded to my repeated attempts to get in touch. I am extremely disappointed with the lack in communication, even if the request for refund was denied. Even if we had not cancelled and kept our reservation, I have absolutely no confidence that they would have even shown up or ran the shuttle for us. Next time I will absolutely be using a different company, and I will tell everyone else to do the same.

Great bike rental with 2 shops one in Damascus and the other in Whitetop. It was easy to rent the…read morebicycles and it took no time for them to shuttle us up the mountain to start the creeper trail at Whitetop.

What a great experience! The Virginia Creeper Trail is beautiful! And when we were not as fast as…read morewe thought, they stayed late to make sure we got back safely. The bikes were very comfy. Not very sore the next day at all. Def would recommend!

We were wanting to try out an e-bike and have a fun day so decided to do the Creeper Trail. Had a…read moregreat experience, the e-bike is fun! The staff was very knowledgeable and super friendly. Our driver to the top gave us great pointers for stops along the way and general knowledge about the trail. Highly recommend it and Bicycle Junction!

A fun bike shop in downtown Mt. Airy , NC They are a dealer…read morefor Surly and Bianchi bikes and they also do rentals. They also have an adjacent art gallery.

Charles is a treasure. I am only rating the shuttle services. Charles met us on time (+/- getting…read morecaught by the train) at the Abingdon trailhead. We made some other stops in Damascus to pick up others. He was engaging (interesting views on some topics) and informative about the area, and the trail. He handles those twists and turns up the mountain like an F1 driver, but in a big van, dragging a long trailer of bicycles. We paid $45 for each of us, worth every penny. We would call them again if we came back to ride the trail again.

We came back again after renting and riding with them last year. Same great service. Will come…read moreagain

I ran in for some hiking sneakers and they happened to have all the new, best brands. I was…read morepleasantly surprised. Took me a total of 10 minutes and I was on my way to some beautiful waterfalls nearby.

Everything about this place is great! Very affordable as well as for me getting into a hobby…read morestopping by RMA made it to where I could get quality gear without the brand new price tag.