Had the coconut ice cream after celebrating my friend's baby's birthday at Trillium, and it was great. Would definitely come back and try more flavors. read more

Berties Creative Creamery - Coconut ice cream - Ice Cream & Frozen Yogurt Near Me - Westwood, Massachusetts

Went here this evening for the first time. The ice cream was good. Not as good as Bubbling Brook or Crescent Ridge, but a good alternative. Plenty of staff so no waiting. A nice feel good atmosphere with marble counter tops. The staff was helpful and polite. Parking is easy. read more

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Bertie's certainly exceeded my expectations! I ordered the mint Oreo flavor in a small cup and got two giant scoops for only $4.50! The flavor was perfect - it didn't taste too artificial and there was a lot of Oreo chunks! They have a huge variety of flavors (at least 20) and they also have sundaes and banana floats! Service was excellent and quick. The ambiance was great - a good amount of seating. This is a perfect spot for family and friends! Overall rating: 10/10 read more

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While visiting Massachusetts, I came here with my sisters to fulfill our sweet tooth's. I got the strawberry lemonade sorbet. It was sooo tasty and refreshing. I came back and got it 2 more times before I left. My sister gets the cake batter crunch (something like that) and it is sooo delicious if you're looking for that sweet, creamy deliciousness. It's too bad that the people in that town like to throw and leave their trash all around the premises. read more

Berties Creative Creamery - Strawberry lemonade sorbet - Ice Cream & Frozen Yogurt Near Me - Westwood, Massachusetts

Good little spot to go to for ice cream. Customer service is always friendly. Always super clean inside. Ice cream is good, and the prices are fair. Would recommend trying them out. read more

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Nice clean store with friendly staff but an angry manager While waiting for my order, a middle aged man was yelling at someone named Caroline about the way she was making something like she put too much ice cream. Can you really put too much ice cream? Chill out dude. Despite watching an old man yell at a young girl, the ice cream was not bad. I got a scoop of strawberry and mint chip ice cream on a cone. The strawberry had a good amount of sweetness but it had no actual strawberries in it that I could find. Might as well have just been made from syrup I have no idea. Didn't really seem that special or premium. read more

On June 30, I went with my kids to their favorite ice cream place for some well deserved treats to start the summer vacation. The ice cream is good and the servers are usually helpful, respectful and patient. On this day, I noticed an older bespectabled man whom had never seen before hovering behind the girls serving cream and by the register - seemed restless. My kids usually take time to order their ice cream and sometimes wander off to find the next sweet thing on display. When I got to the register, the older bespectabledman was abrupt, rude and argumentatively pressured me to provide him with details of what the kids had ordered. Found it odd as the kids were still adding their toppings and which he could have patiently waited for the girls serving the ice cream to tell him. Took a little bit and gir serving the ice cream gave him the info which he happily punched on his register - I guess that was his thing. Did not offer to give a receipt and when I asked he said - its gone already and moved on to the next person. Heck of an explanation...... The guy had such poor bed side manner in a commodity business where service is the secret sauce. If he is the owner, a class in civility and customer service is needed or perhaps he should stay in the back. My kids love the ice cream, as such I will be back.... read more

This ice cream shop is so cute and clean. Every time we have stopped by it has been sparkling clean. They have a huge selection of flavors. I love banana! read more

Service and cleanliness was great. Inside is spacious with plenty of room for seating and decoration nice. There is also seating outside of weather permits. We tried mint chocolate, seaside s'more, chocolate chip, midnight chocolate, and birthday cake (blue cotton candy flavor). Overall the family wasn't a big fan of the ice cream flavors and mostly just ok. Chocolate chip, midnight chocolate, and mint chocolate were ok and pretty standard. Missed on the creative part. read more

Thanks Berties for opening. I took my wife and son here today, proper distancing (one person walked in without a mask wtf) staff was friendly, ice cream was the best. Great to feel like the world is opening up a little bit. Please have your staff ask if we would like to add a tip to the total!! Would love to take care of the workers! read more

We love Berties Creative Creamery and the people who work there are lovely. The icecream is fabulous and the ambience is very happy. We only have one complaint, and that's that the choc dipped cones that they sell - and which, for us, are the biggest drawcards to this shop - seem to almost never be available. We've been told they mostly have them on the weekend as they don't sell during the week - but this seems inevitable, given that they never seem to provide them during the week, and even on weekends we've visited the store and found them unavailable on occasion. We've taken to calling ahead of time to see if they're available, and during the week they almost never are. As a result, we buy our icecream elsewhere and are going to Berties less and less. If you don't like choc dipped cones, this is definitely the place for you, as the icecream is top notch. But if a choc dipped cone is a must, you'll need to go elsewhere. We do wish Berties well, tho, as they are a very welcome addition to Islington in Westwood. Just wish they could nail the regularity of those chocolate cones.... ETA So after waiting all week and being told the choc dipped cones were only available on the weekend, we went into Berties about an hour after they opened on Sunday - cones all gone. Very disappointed. I called and was told they'd make me some specifically and I could pick them up on Tuesday, but that will mean taking in my own, stale cone if I want a choc dipped cone. I also wanted to add - the icecream from Berties is VERY soft. We had thought it might be a little firmer when the weather cooled and it wasn't so warm in the store, but no such luck. A lot of ice creameries keep their ice cream not *too* hard to save the wrists of those scooping it out for customers, but this is softer than that. We bring our ice creams home and put them in the freezer for 2 hours to get them firm before we eat them. Otherwise, you more or less have to sit in the shop to eat your cone; they're too soft to make it home in the car, even if you live in the immediate area, as we do. Actually, after writing this and thinking about it, this is a ridiculous way of trying to get an ice cream cone. They've just lost us as customers. Great ice cream - and it will still be perfect for a lot of people, I'm sure. Just not us. Dropped from 3 to 2 stars. But that's because of our specific experience; if you like cups or plain cones, and your ice cream very soft, you'll love Berties. read more

This is no doubt my family's favorite ice cream place around. Everything about Berties is fantastic - From the friendly staff, to the free sprinkles, and of course the delicious ice cream/yogurt. Not to mention the INCREDIBLE cake batter ice cream. 10/10! read more

We've been here a few times with the kids and we love it every time. The staff is always smiling, courteous and kind especially with the kids. They're a sure thing after having our toddler drop the ice cream on 2 separate occasions and providing a new one - with a smile and no charge :) read more

Flavor Mouth feel Good service Comfy, welcoming space Value We live nowhere near here, but I'm definitely going to make the trip again. As good an ice cream as any I've had in New England, and that's saying something. Bravo, Bertie's. For $4.50 you get up to 3 flavors, a satisfying and delicious portion. For my first try I had coffee, pistachio, and black raspberry Oreo. They were all top notch. read more

What an amazing find! Just like an old time ice cream shop AND candy shop rolled into one! Amazing ice cream, including multiple vegan flavors. Friendly staff and awesome sundaes. We'll he back here all throughout the summer!!! read more

This is a wonderful addition to the area. They make the ice cream in house and the staff has always been amazingly friendly and helpful. We have been here a few times and every flavor we've tried has been delicious! They are family friendly and we're excited to make this out go to ice cream joint! read more

Best Chocolate Chip ice cream I've had in...well, forever. Kids loved the Khalua Fudge Brownie, Cake Batter Crumbly, Cotton Candy and Bubble Gum! Will be back. read more

Berties Creative Creamery - Menu - Ice Cream & Frozen Yogurt Near Me - Westwood, Massachusetts

We are new to the area & so happy to find Berties. We've been multiple times & love their ice cream. I'm obsessed with Moose Tracks & Seaside S'mores. My daughter LOVES cotton candy, the rainbow sprinkles makes it a special treat! I also love how convenient it is- close to CVS, right next to a post office too. We are looking forward to warmer spring and summer days full of ice cream trips! :) read more

I can not believe I am just finding out about Berties. It is the best find ever. The ice cream is homemade and bursting with the most delicious flavor. The owner is the kindest man ever and the fact that it is family owned makes it even better. They have many seasonal flavors that I sampled tonight, they were so delicious. I left with list of flavors I need to go back for. They also sell candy etc but In my opinion it's all about their ice-cream. I finally found a local homemade , delicious ice cream place that is open all year long!!! read more

I'm subtracting 3 stars because after coming here a couple more times with my sister, I've noticed that they pick and choose what days a small is, 2 scoops vs 3 scoops. The first two times I came here, their small sundae was 3 scoops, but then after the last time I visited I ordered my usual small sundae and noticed they gave me a smaller cup with significantly less ice cream, when I questioned why that was, they told me the small was 2 scoops. I'm not sure how that changed within a week but they need to get that straightened out, especially when the prices didn't change with 3 scoops verses 2. When I explained that I've been receiving 3 scoops when I ordered a small, the employee added another scoop but I haven't been back since due to that confusion. Just a tad bit annoying when you don't know what you're paying for with your own money. Side Note: The oreo toppings on my sundaes from my 2nd and 3rd visit were extremely stale. read more

Ice cream makes everything better, even physical distancing! Cute shop with an old school vibe. Lovely flavors and friendly staff. I cant remember what flavourful ordered but it had salted caramel and chocolate pieces in it. I will go back again. read more

Very good ice cream! I always pass by this place on my way to work and I finally tried it this weekend. I had the orange pineapple and cookies and cream flavor scoops and they were really good. They have a nice variety of flavors so I'm planning to come back again to try them (got my eyes on that banana split!) read more

We walked right in and they had arrows carefully laid out, but there wasn't a wait so we were helped quickly by a lovey group of servers. So many classic and special flavors of ice cream, and they have allergy information with lists of ice cream flavors safe for common allergies. The ice cream itself was incredible, so creamy and soft! We got Purple Cow and Moose Tracks and both are delicious and had tons of add ins like chocolate chips, marshmallows, and fudge swirls. read more

This place is hands down the best around. Back to the roots of ice cream making. Flavors for days and hand made by the master himself. I would encourage anyone to try the ice cream and take it a step further to challenge them to say "it wasn't good" with a straight face. So glad they are in the area. Hope they will be a staple and landmark for many years to come. Heading there now! read more

Delicious... not only the moment you walk in you are at aww with the French style encausto flooring, white marble table and great lighting. The welcoming staff makes it feel very smooth and easy to decide on what you want to get. There is only so much space for indoor seating arrangement but the outdoor patio and local kids park make it easier to enjoy a simple family moments together. The flavors are amazing when tasting this home craft ice cream and the options are quite creative. For the cost it's great for the amount you get and the quality it provides. Highly recommend this hidden gem of an ice cream parlor. read more

I stopped by the Milford location and it was extremely clean everyone was following the recommended guidelines and the ice cream was great! I will continue to go there! I also enjoyed the way the store was set up and designed. read more

New place in the town, great flavors, friendly staff, and reasonably priced. I'd recommend it if you're in the are and in the mood for an ice cream! read more

Berties Creative Creamery - Cool old school counter. - Ice Cream & Frozen Yogurt Near Me - Westwood, Massachusetts

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The best ice cream around. Need to try it. My favorite flavors are mint Oreo and seaside s'mores. You need to check this place out. It is clean, new, and the employees are nice. Did I mention the ice cream is amazing read more

This is a really cute ice cream shop. The atmosphere is bright and welcoming. The staff are very friendly. Huge selection of ice cream flavors! We will definitely be back read more

This is THE BEST soft serve ever! We have been fans since the day they opened. My only wish (the reason for 4 stars instead of 5) is that they weigh their cups of soft serve. It seems that the amounts are very arbitrary. A large soft serve one day is different in size the next day. Other than this simple fix I Love Berties! read more

A welcome addition to the community. So great to have an ice cream shop. Great service and great flavors. Ice cream cakes to be offered soon. Cute atmosphere. read more

Awesome place. Great ice cream and reasonable in price. Friendly staff. Cute little place kind of like a dinner from the 50's. Loved it and plan on going back. They let you sample before buying. read more

I'm giving it 5 stars because it's a new local business and I want it to succeed, but honestly I expected better. It's a 3 star review. Just walking in the floor made me dizzy. The help was friendly and polite. I got a small and I wished they would have weighted it. Big curly scoop, but little ice cream. Super light compared to my wife's of the same size. I ask for jimmies and I got a plastic spoon of them on top. This is New England that cone or cup needs to be inverted into them. Then you have to walk through the people to pay in the rear of the store. That register should be by the door and flavor chart. The ice cream it self was excellent, no complaints, but it didn't wow me. It's a new business I hope they make some tweaks it could be great. read more

Just opened! Friendly staff, great place all around. The coffee Oreo was out of this world!

I am so impressed by this shop and their initiative to employ teens in the area. The ice cream is fantastic with lots of creative flavors. The chocolatier was not open when I went, but I will definitely be giving it a try. It was a nice clean space and my dog loved their vanilla! read more

Owner kicked me out even though we bought something, only because we knew someone that worked there. Super rude. Was not worth the ice cream. read more

Ok ice cream. Its really the atmosphere that ruins it for me. They're always playing music that's inappropriate for any families with younger kids. Tonight there was a decent song playing but they switched in the middle of it playing to something with beeped out swears and other inappropriate language- not something I would want to hear regardless of my young children or not. This was our 3rd try, we finally won't be back read more

Amazing! Had the Seaside 'Smores and tried a few others. So good & appears it's mostly all homemade. Will definitely be back!

Very good ice cream and at a reasonable price. I love how they have outdoor seating during the summer. I am very happy that this local ice cream shop opened in Westwood! read more

Wanted to love this place. I believe in supporting new businesses. The layout is really odd, awkward and not user friendly. Flavors on a board near the door, and sundaes and toppings listed on another board halfway down the restaurant, and the register is way at the back of the place. Also, very very loud country music blasting on the speaker which is right near the front. One staff was very friendly, but the one who actually waited on us was dour and seemed pissed off to be there. Ice cream fine, not bad and nothing super special. Will probably come back and give this place Another chance and if it's better I'll revise my review. read more