Gooding RV Center, Mission Texas…read more I have a Forest River fifth wheel RV that I did not purchase locally but needed maintenance parts. After contacting Forest River and getting the part numbers, I was told that I could not order directly from the manufacturer but had to order my parts through a dealer. Gooding RV Service Center is just down the road, but sells models different than mine, but I took a chance and visited. The gentleman, I believe the owner, was very polite. He looked up the part numbers and ordered them for me. He didn't even request a down payment. He called me when the parts arrived, I returned, paid and was on my way. Although I have not made a major purchase at Gooding RV Service Center, I would recommend them based on my experience.

Been to their establishment several times. Having been an educator myself for 34 years and learned…read morea thing or two about how to treat people with respect and dignity, this place has showed me otherwise. There is such a lack of professionalism here. My husband and I have never felt welcome there, whether they're just having a bad day or whatnot, there's no excuse for showing a lack of willingness to help. I don't recommend this place at all. We'd rather drive a little far out of our (Donna, TX) than deal with this.

The best experience I've had at an RV dealership. Sales persons were friendly, but not pushy. They…read morelet us browse through RVs at our own pace and allowed us to go out on our own. Only when we had questions did anyone accompany us. Fermin, our first salesperson seemed fairly new and got assistance from Anthony when he didn't know the answer to our question. We arranged to have a particular fifth wheel set up with electric the following week so we could see the many features the RV had. The following Monday we met t the appointed time and Anthony walked us through the rig and answered all of our questions. He wanted to sit down and deal with us then but we had brought friends to look it over and wanted to talk with them and eat some lunch so we arranged to come back a little later. We sat down, discussed trade in value on our RV, they got our credit report, the numbers were crunched and we arrived at an agreeable price and put down a deposit that afternoon. The following week we walked through our PDI with Pete, the service technician that headed up the work on our new RV. He walked through with us, explaining everything with enough detail even I understood most of it. He even had me video the presentation on the stereo/sound bar/TV stuff for future reference. They then moved both RVs side-by-side with a ramp between the doors so we could move lol our belongings from the old RV to the new RV. They set us up for overnight camping in their back lot with full hook ups too. I'm impressed by the Ron Hoover in Donna, TX. Give them a shot at your business.

Tried to order two window screens for my Travel Trailer. The…read moreproblem I have is with the parts Dept. One specific person by the name of Terry. She works her own hours and seems to be OK with upper Management. She says she will be there and she never follows through, if you get irritated, The other em[ployees in Parts JUST LAUIGH! Then tell me to drop my ATTITUDE. Wouldn,t have an attitudeif they could do the job. It seems that this Terry is the only person that can order parts. NOW I know your going to say no big deal. Well this same senario has played {four} different occasions, all about these 2 screens. THIS is a MANAGEMENT problem SEEMS to Start AT the TOP!!! Get it together Ron Hoover. Won,t see me AGAIN!!!!!

These people are amazing. Not only did they do what was scheduled, they also went the extra mile-…read moretwice. First doing some extra work on my rv at no extra charge, secondly, as I was leaving my belt slipped off. It's not work they do but the owner (Joe and his wife) spent after hours finding a mechanic who could do the work. Also a shout out to Skip for sticking around (for about 4hrs), and to Freddy (the mechanic) for getting the work done and getting us back on the road.

We re new to being full time RV Living, with this comes lots of learning. We've had to make a few…read moreadjustments and repairs. I have been able to run over to Sierra Mobile RV location and get the advise and parts that we needed. I had an item to return at one time, it was seamless, they were very helpful and understanding. One of the few places I can navigate to now without my GPS. LOL :)

I have been there several times and the parts guy is very helpful and seems to be knowledgeable as…read morewell. However , when i called to inquire about shipping time on ordering a part, it was not the parts guy, the response I got was "probably .....". He made no effort to inquire any more of my needs.

Optimum RV in Harlingen, Tx provided the Best customer service we've had in a long time. Our…read moresalesman, Ian, was awesome! He listened to our needs and showed us the perfect Travel Trailer that met our needs for a Double Axle trailer. Juan, the Finance person that closed the deal for us was awesome too. Andrew, the Prep and Delivery Service person was great too! We had driven more than 240 miles to look at a specific used Double Axle Trailer that was listed for a great price. We decided paying a little more for a new Trailer would be better for us. Thankful for the great customer service and quick response to our online inquiry that Saturday evening. Ian had come in on his only day off, Sunday, to assist us since we were coming from out of town. Thank you for going above and beyond for us! We highly recommend Optimum RV if your interested in buying a RV.

Who ever the lady is doing the tags is trash, been waiting on my tags for a while, decided to call…read moreto see what the deal was, tags get sent there then mailed out to me. Called last week the lady had my tag for who knows how long, said it would be mailed out. Been over a week now and no tag. Called again today telling me its been completed? What has? The registration she said, I said well who ever I talked to last week said the tag was there and would get mailed out. Things got heated on my end because ive been expecting my tag, trailer was purchased July 4th,2026. So she said she would go look and see if it was there, long behold ITS STILL THERE. So that set me off even more. Yeah things got heated on my end but still I have the right to be, where's my Fking tag for my plate, then she hung up on me. I will be calling their corporate office to put a complaint in on how lazy the title and tag department is and how they dont do their job. DONT BUY SHIT from these people

Our Experience at RV STATION IN DONNA TEXAS was a delight! Our sales associate was Lola!!…read moreShe was pleasant , knowledgeable and able to answer all of our questions! We bought a 23 ft Jayco Jay flight and absolutely love it! I would recommend working with Lola and purchasing with RV Station!!

No one ever came to help us. Me and my son drove up while a few guys sat outside and just looked at…read moreus. Poor Poor service. Went to Ron Hoover instead.

I rented a Uhaul elsewhere, but the rental was transferred here: I am SO glad! We want to the wrong…read moreUhaul provider, but storage land stayed open so we wouldn't lose our reservation. They are very professional and provided fantastic and friendly customer service. They are now our first choice. I wouldn't want to book with anyone else and would recommend them to everybody!

From the owner: Specializing in: - Storage Household & Commercialread more

I want to commend Valentine, the service rep who coordinated the warranty repairs on my RV. When I…read morefirst went in to get some work done he found two recalls, one from before I bought the RV, and another I had been told of via a Forest River recall notice. Both were accomplished in a timely manner. After a month plus delay in receiving a part, not the fault of the dealer, all of my warranty issues have been resolved. Valentine kept me apprised of the progress in getting the part on a regular basis. That attention to detail was greatly appreciated. Kudos to Valentine - he is an asset to his employer. PS - I'm knocking off one star from the overall 5 star rating because the techs didn't adequately clean up after themselves. Also my trash container lid was broken during my first visit. I told Valentine about it tdy & he offered to buy me a new one...I appreciate the offer but it would not be worth the hour long drive to go back to get it. Valentine gets 5 stars

Upgrading from our pop up camper was made easy with the help of Jerry Zepeda and his outstanding…read morecustomer service! He was helpful and provided all the information we asked, making the purchase fast and easy!

salesman was good. everything was actually good. Just that my trade was not paid off on time and…read morewhen I called the financial department manager she told me" why didn't you turn off your auto pay" So instead of not paying my last payment for my trade in . I had to make the payment. which I will get back, but who knows when. On top of that not even the offer of a free car wash or oil change. Pretty disappointed with the financial department.

BUYERS BEWARE BERT OGDEN CHEVROLET…read more I've been negotiating with Bert Ogden Chevrolet for the past week on an incoming 2027 Corvette ZR1X. I initially offered $90,000 over MSRP, which was apparently close to being approved. On Saturday, I was told one of the managers believed the car could bring $100,000 over upon arrival. I called the salesperson, Jose Leyva, and asked a very simple question: If I agreed to the full $100,000 over MSRP, could I lock the car in with no games? I was told yes. I was then told management had agreed to the $100,000 over MSRP, provided that half of the money was wired to demonstrate that I was serious. I immediately agreed and asked them to send the purchase agreement and wire instructions. They sent me the purchase agreement reflecting the $100,000 markup, but no wire instructions. I spent the rest of Saturday trying to get the wire information. I eventually asked to speak with the sales manager, Fred, who called me and personally assured me that the deal was good to go, the car was locked in, and the wire instructions would be coming shortly. Saturday passed. Sunday passed. I was repeatedly told not to worry because the car was mine and they were simply waiting for the business office/accounting to open Monday. Then Monday morning came, and suddenly nobody was responding. Eventually, the salesperson Jose text me a lengthy apology wording it as though my $100k was only an offer. That another offer had supposedly come in for $130,000 over MSRP, which they said they turned down. Jose and Fred then explained that they had done everything they could and that the final decision belonged to General Manager Jakob Waldbusser. I was then told they would be selling the car for $150,000 over MSRP. The issue here isn't the price. Dealers are free to price their vehicles however they choose. The issue is keeping your word. I was given a purchase agreement. I was told management approved the deal. I was asked to wire money to demonstrate that I was serious. I was personally assured by the sales manager that the deal was locked in. If your word means nothing once more money comes along, what exactly is the value of doing business with you? There was an opportunity to handle this professionally, even if management ultimately wanted more money. Instead, I was given repeated assurances that the car was mine and then left waiting while the deal apparently changed behind the scenes. In my opinion, this is a serious lack of business ethics and integrity. People remember how you conduct yourself when money is involved. Unfortunately, my experience with this team was that their word was worth less than the next dollar offered. Buyers should do their own due diligence and be extremely careful when dealing with this dealership and its management team. Zero confidence. Zero business ethics. A word should still mean something in business.