If I could do less than one star I definitely would! On January 4th 2017 we rented a unit and because it was after the first of the month the lady prorated our monthly rate. She didn't have change so gave us a credit towards the next month's rent. So we loaded our unit and went on with life. Feb 2nd 2017 we got an apartment and went with a friend to start getting our stuff out and taken to our new home. We get there and punch in our gate code and get a message we are locked out for non payment in JANUARY! So we call the lady (her name is Bev) and asked what's up. She said it would be the next day before she could fix it. So the next day, Feb 3rd, I go there and can see her car inside the gate at the office and my gate code still won't work. I called her and no answer. I txt her. Nothing. Had my other half try with no response. Continued to try to contact her and still got no answer but I could still see her car. I called Kennewick police and asked if it was legal to follow someone in that went in. They said not a good idea. So I parked in front of the gate waiting for the lady to come out. Eventually I had to resort to sending her pictures of our rental contract with her signature on it to get her to unlock our code. So we made quick work of totally emptying the unit and putting what we don't have room for right now at a friends house. The final straw was when we left the property for the last time and used our gate code to get out we got a message that said we now owe $317.00!!! I don't know what kind of scam this lady is running but I hope this review will serve as a warning to others to stay away from her!!! read more