This is place that you have to check frequently. 9 out of 10 times when I go in, I don't buy…read moreanything. But, boy, when that 1 out of 10 times hits, it's because I've found something really amazing at a fraction of the cost at the main store. For example, I paid thousands of dollars to the main store for furniture from the Tate Collection, and I found two more pieces to add to it at the outlet for around $200. This is high-quality, mid-century-modern furniture designed by this really awesome guy named Blake Tovin. The outlet's furniture might have minor wear and tear from being in a showroom or being returned by a customer. The sales staff ALWAYS points out any nicks or dings to me before I buy a piece. You can't return things to the outlet, so it's a demonstration of integrity that they want you to see what might be flawed, so that you aren't duped. Sometimes, however, there are absolutely no flaws, and you're buying something in perfect condition. I have been lucky in that regard. A bookshelf I bought had one scratch from where a sticker was stuck to it and had been scraped off. That scratch, still, would not have been discernible to me or someone walking by. Anyway, great sales staff and a great store for hunting for a bargain.

I'm not getting help and support on my order from the Knox Hendersen store, so maybe this Crate and…read moreBarrel location can assist me. I ordered a living room of furniture three months ago from Crate and Barrel (Ali was my designer). The furniture was picked up a month ago (mid April) by Fragilepak - the company that Crate and Barrel uses to deliver the furniture. Since then, it's been a complete lack of communication. It's been a month since the furniture was picked up by the logistics company. And after 4 calls to the logistics company, they told me to have Crate and Barrel reach out to them to address the many issues with my order (damaged merchandise, lack of communication from Crate and Barrel) along with it just sitting in a warehouse for the last month. I've contacted Crate and Barrel multiple times over the past month (both via email and via phone). They've basically taken a hands' off stance and told me to deal with FragilePak. I'm absolutely livid with the crappy service from Ali and the team at Crate and Barrel. There is still no resolution as of today and nobody at Crate and Barrel is lifting a finger to fix this shit show.

I see that my original review is 15 years old so it is time for an update!…read more We stopped by here on a Sunday afternoon. It is such a fun store just to wander and look at the huge variety of stuff--dishes; furniture; boxed, bottled, and packaged foodstuffs; sweets and soups; wine; pots and pans plus other kitchen supplies; perfume; artwork; baskets; chairs; rugs; the list goes on and on. Such a wide variety of stuff that is just fun. If you are looking for something quirky or out of the norm, this is the place for you. I found a bowl that I was looking for and picked up some other non-essential things that I did not expect to buy when we entered. So set aside an hour or so just to meander and explore. Chances are you will find something you did not expect.

Great location with excellent customer service and lots of cool stuff to shop for. I didn't realize…read morethis location was there, so I'll make it my regular spot

If you're willing to be flexible on color or minor cosmetic imperfection, the Le Creuset outlet…read moreappears to be a great way to access high-quality cookware (or other pieces) at a better value. The core performance appears maintained; what you may be sacrificing is purely cosmetic or aesthetic. Just keep in mind that although it's an outlet, you may still pay premium prices for certain pieces (which isn't surprising given the brand). I was even able to buy a cookbook, "Cook it in your Dutch oven" at a nice discount. Every household should own a Dutch oven! I was also able to get a few Christmas gifts for my friends that love to cook. Was pleased with my find! There are always some sort of deals going on in the store. Well worth stopping by if you're interested in this fabulous cookware! October 2025

I can't recall the name of the woman who helped me, but she was so incredibly patient and helpful…read morewith all my questions regarding a 7.25 qt round dutch oven vs a braiser. They had great deals, and I'd say for anyone looking at their first Le Creuset, definitely check out this store. :) I ended up paying about $190 for a 7.25 qt round dutch oven in the ombre blue before taxes. I fell in love with the braisers though, too, and reeeeally wanted the fig color. So I ran to Crate & Barrel the next day. Both are sitting super pretty in my kitchen (AND being used!!) haha. Would def come back if I decided to expand my Le Creuset collection. :)

Sometimes we travel far and wide, even the world, looking for treasures, whatever a persons…read moretreasures may be. We all have those things that strike out fancy sometimes in ways we cannot even explain. Sometimes as we search far and wide and then we find what we were looking for was right under our nose all along. Arvin, the owner of this amazing boutique, has a way of bringing the stories of what he sells to life. He knows many of the designers and artists he carries and he lights up when he talks about them and their works. If you are into China or Crystal he is a must know!

I didn't go into the store, but I tried to call and talk to someone and they were very rude when…read morethey answered the phone and when they were answering my questions

Not even 1 year, I notice my wok has some sticking issue. So I called the store and the same staff…read moreDebra picked up my call. Her attitude still doesn't change. Not patiently listen what customer asking for while I addressed my concern politely. She just wanted to brush me off and gave me the customer service number instead (which i called twice and went to voicemail). If you hate your job then quit please. Don't give this attitude to your customers. I love Le Creuset products and I spend lots of money on it. But I would avoid this location. I only come here for the items that's not available at outlet and can just ready to buy right away without having much interaction with the staff. Getting the tracking number was not easy (See my previous review). The outlet staffs are much better and offer same quality products with cheaper price.

I'm a huge fan of Le Creuset. High end quality and you know you're getting the value of what you…read morepay for. I wish I could say the same with the kind of customer service I received from them. It's so disappointing. I felt that the staff is always rushing me and "you're not allowed to ask questions" attitude I get. The kind of staff wherein "I cannot be bothered" is so obvious. Maybe Debra's personality is just like that and she has a bigger fish to fry somewhere else. But I find it unacceptable to be like this especially if you're going to work in a high end store like this. I really hope that she would change or maybe she needs to retire or work somewhere else like in a stock room where you don't deal with customers.

Whenever I'm at The Shops at Clearfork, I have to stop in here!…read moreThey always have something I just can't leave without (LOL). I love finding unique items that you can't get anywhere else, and they always come through -- I end up leaving with stocking stuffers, home décor, and fun gifts for family and friends. They aren't over the top in pricing either. The staff is always so nice and helpful, and I found out on my last visit that they actually have another store on Camp Bowie with a more modern vibe. This location has more of a vintage feel -- and I absolutely love it!

I LOVE THIS STORE! They always have unique pieces here! This china plate is my latest purchase, and…read moreI'm OBSESSED! It added a special touch to my kitchen. And definitely a conversation starter!

Mistakenly dialed Design & Grace trying to reach technical support of Jura. Person answering…read moretelephone was very friendly and I asked if perhaps I could ask one question to avoid the wait times calling Jura. I was genuinely welcomed to ask and my question required more than a single answer as it turned out and more than a single person on their end, it requiring collaboration. They were fully aware that I was only calling for information and was not one of their customers. So, whether they did it only out of a positive marketing method, or a kindness to people irrespective of their status as customer, to me, is not relevant. It speaks to the character of the individuals at this company so I am letting you know how they treated me in this instance.

I purchased a Jura E6 online from the folks at Design and Grace. There was an unfortunate situation…read morewith FedEx and they lost the package and failed to deliver. The reps at Design and Grace were easy to work with and were reasonable with their desire to see the case with FedEx to its conclusion. The great news is FedEx found the E6 and it's with us and working great! Cheers to Design and Grace for working through the issue and doing a great job on communicating and following up.

My wife and like to have an experience for our birthdays and do something fun and make memories…read more This was by far one of our favorite! Upon arrival Kendall the owner greeted us and we sat down for a bit and talked since we had arrived a little early for class. Kendall was awesome and we connected instantly. She then introduced us to Christiana our instructor for the day. Christiana was a joy to work with and a great instructor, she is a graduate of UNT in ceramics and knows her stuff! She demonstrated the beginners steps to throwing the clay on the wheel and walked us through the process and we were off an running! Having great instruction made for an awesome day of creating our ceramics! I highly recommend this shop and an opportunity to learn from these great ladies! Christiana thank you again for the great day of memories. My wife and I had the greatest time!

We had such a great time at our wheel-throwing class for two! This 3 hour introductory class was…read moretop notch. Kendall gave a brief demonstration and got us going on our own wheels. Even with zero experience, her kind and thorough instruction guided us to create some really neat pieces. I'm excited to go back and pick up the finished pieces once they've been fired and glazed. Highly recommend! It was a fun and enjoyable experience celebrating our wedding anniversary at Kendall Davis Clay!

This is a must stop for fiestaware fans! I've been here several times since I converted to…read moreFiestaism a couple of years ago. The selection and pricing is great. On my most recent visit I was able to pick up my first spicy piece, a vintage red small bowl. Note that right now (fall 2024) you can only access the frontage road from the west but it was definitely worth the detour for me!

4-4-2021: This is a Great shop right off I 20 in Canton. Huge selection including some retired…read morecolors. Inside they have 1st and seconds. Outside they have 3rds. Great price points for everyone. 3 for $100 canister sale (large, medium, small) when we visited. Masks are required. Normally they are closed Sunday and Monday. But they are open Sunday on the flea market weekends. The owner is very friendly, helpful and knowledgeable of the color history. They just received a shipment the day before so some seconds were outside in crates. We had some great finds but be prepared to dig around for what you want. The 3rds are pretty dusty and dirty, inside the store they have towels and glass cleaner to use, which helps with the search. If your okay with a small flaw here or there then the seconds are for you. The 3rds will take a bit more hunting to find just the right dish. Either way you can really stock up. If you love Fiesta this is definitely a place to check out.