I popped in today on a whim to see what they had and was blown away by just how great the inventory…read morewas and how reasonable the prices were. Everything from sneakers, to coolers, to life jackets, to DVDs! This should be the first stop if you need anything sporting or exercise related.

Tremendous selection of second hand spring goods and other items. Well worth there visit,…read moreespecially if you are trying out a new sport or buying for growing kiddos.

I must keep this simple otherwise I will end up writing a book here. The short version here is…read more.. This was probably the best experience I've had buying anything that cost $100 or more. This includes anywhere online as well. Dave C. (the owner) treated me like a long lost brother he had never met before and, well... I'm practically dumbfounded by the hospitality afforded by this man. I could not be happier or more impressed with the purchase and service from him and the cool folks that work for him. They all know what they are talking about and what they're doing and if you are in the market for anything they sell, don't even hesitate because you are just wasting time. And you're so very welcome in advance! I can't understand how anyone would be disappointed doing business there I'm Buck and thanks again Dave and crew!

Friendly and helpful staff. Great bikes Set us up on great…read moretrails with all the safety equipment we needed.

Laziest employees ever. Walked the entire store trying to find someone. Three were up at the…read morefront. Two met my eyes and walked away from the nothing they were doing, pretending to do something else. Lack of courtesy and enthusiasm. Hope I didn't interrupt their nothing too badly.

I place an online order from Dick's sporting goods, theirs websites was showing 3 units available,…read more I drove two hours just to pick up that tent from this location in Pittsfield MA, when I get there they just cancel my order. They told me that the system was not accurate Now I have wait 4 to 5 business to get my money back..

My five friends and I went up to Jiminy Peak Mountain for a three day ski weekend. The rentals on…read morethe mountain are not only expensive but the equipment leaves something to be desired, especially in terms of boot quality. I called ahead to reserve skis, filled out the form, and emailed it in. On arrival, we parked in a big parking lot right behind the shop, walked in, and saw ALL of our gear ready to go, name tags and all! The owner couldn't have been nicer or more helpful. He made sure the boots fit everybody, and we were out of there within 15 minutes. The shop is exactly 10min from the mountain. The quality of the boots and skis were incredibly. You could tell 'Ski Fanatics' really takes care of their equipment. I have never worn, let alone rented, such comfortable boots in my life. Most importantly, the boots were warm!! Warmth on the mountain is paramount, every skier understands colds toes. Once we got loaded up, John, the owner, told us to give him a heads up if we were going to return the skis after hours. He lives down the road and was willing to open up the shop if we needed to come in later. Finally, during the return process, John came out and helped us quickly unload all of our skies and gears. Overall, the whole process couldn't have gone smoother. It was a true 5 star experience, start to finish. I recommend Ski Fanatics for all of your ski needs. No one in our group rented snowboards so I can't speak to them.

Great, friendly service. Less expensive than renting on the mountain. Worth the drive. Four of us…read morewere in and out in about 10 minutes.

They get 2 stars because the fellow that comes out to fix your bike is very nice and so is his dog…read moreDot. However, I'm still stewing and frustrated that my bike is still broken after being charged $250 for a tune up and a tire replacement and being nice didn't fix that. The front tire wobbles after being replaced, the bike is very very hard to peddle to make it move forward, the brakes aren't tight and the front brake doesn't grab the front tire so it's useless, and they put a sticker on my bike. As stupid as the sticker part sounds, how would you feel if every mechanic threw a bumper sticker on your car? Why haven't I called them to re-look at the bike? I don't want to spend at-least another $250 to have them come "fix" the bike. The bike is old and they knew that coming in to this. It needed a total overhaul, which I was very clear about and I thought we both understood this. I'm very disappointed and frustrated that I still need to invest more money into this bike to have it fixed.

I find Karl to be reasonable in that he comes to you and it's guaranteed express service! Is he…read moreexpensive, probably a little more than local bike shop, but he's local too.. just a roving local! IF you prefer to leave your bike at the shop and not ride for a month in prime riding weather, yes, you can save some $$. IF you prefer to do it yourself, yes, you can save some $$ - youtube can show you how to do most things, I am just not bothered to get manicured nails re-done. I like Karl to succeed, yes it cost a little more, but he is okay with me watching, teach me how to do simple maintenance, how to ride better, and within 2 hrs, I have my bike back and riding off into day... I like not having to drop my bike off and never seeing it for 3 weeks, and if I ask to watch the repairs/maintenance I usually get the excuse, no customer in the back, so I can't even be sure it is being worked on, only to trust that it is.