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    5.0 (1 review)

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    4 years ago

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    Grand Hotel Victoria Jungfrau  - Chicken entree

    Grand Hotel Victoria Jungfrau

    4.7(17 reviews)
    15.3 km
    $$$$

    Here's a version that feels more direct, more personal, and less polished-for-brochure:…read more I stay in a lot of luxury hotels around the world. Asia, the Middle East, Europe, the US. Enough that I think I have a pretty good barometer for what is genuinely five-star and what is just marketed that way. Victoria Jungfrau in Interlaken is the real thing. What stood out wasn't one flashy moment. It was the consistency and attention to detail from every single member of staff I interacted with. That kind of alignment doesn't happen by accident. It reflects culture and leadership. There's something here that feels like old-school European excellence in hospitality. Service that is confident, calm, precise, and not overly theatrical. It feels intentional. Lara at reception was excellent. Professional, efficient, and warm without being overdone. Check-in was smooth and polished, but never stiff. Chantal at concierge was exceptional. She noticed me every time I walked into the hotel. Not occasionally. Every time. She remembered what she had arranged, followed up naturally, and clearly paid attention. That level of detail is rare, even at top-tier properties. It made a difference. I genuinely felt that she wanted my experience in Interlaken to be great, not just adequate. In a world where many luxury hotels rely on branding and design to carry the experience, Victoria Jungfrau delivers through people. That's harder to manufacture. And it shows.

    Superb experience across the board. Staff uniformly friendly and professional. Spa and pool are top…read moretier with lots of warm heated lanes to swim laps, four indoor and outdoor jacuzzis. The back of the hotel has amazing wooded Mountain Views, the front including the dining room faces the Jungfrau and landing site for paragliders in the park. Rooms modern but elegant and classy. Breakfast buffet is huge; afternoon tea extensive. Played billiards and swam every day. Centrally located but quiet rooms. Pricey but worth it for a world class experience!

    Photos
    Grand Hotel Victoria Jungfrau
    Grand Hotel Victoria Jungfrau
    Grand Hotel Victoria Jungfrau

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    Hotel Belvedere Grindelwald AG - Restaurant 1910 · Gourmet by Hausers

    Hotel Belvedere Grindelwald AG

    4.6(21 reviews)
    14.3 km
    $$$$

    Best hotel in the world. We've been everywhere and this hotel went so far above and beyond it's…read moreworthy of this review. From the months leading up to our stay to our initial steps into Grindlewald from the train station they thought of every way possible to make our stay extraordinary. We were there from Christmas Eve through the 30th and had the most magical Christmas. They brought a mini Christmas tree up to our room upon request so we could have an authentic Christmas morning with our kids. Staff reached out months prior to find out our son's names and then Father Christmas himself handed out personalized gifts to every child using their full names at a Christmas gathering. Even for the adults was a once in a lifetime experience. Skiing from this hotel location is a Breeze. Couldn't be a better location. The views are incredible. The pool table was one of the huge highlights of our stay. Food is amazing. Breakfast easy and divine. Can't say enough. You meet the owners and their family. You feel the love and care they put into the place. We've told everyone it's a place you must visit!

    Late to post! We (husband and self) stayed at the Hotel Belvedere last summer, July 6-10. The front…read moredesk personnel were so kind and accommodating. We arrived in the morning, so our room was not quite ready, but they encouraged us to store our suitcases and walk around a bit. Within less than 30 minutes, our room was ready and with an upgrade. Although we did not pay the extra for an Eiger view, we had such a charming view out of our balcony window. However, our bathroom window afforded us the most picturesque view as it looked down over the town and the quintessential Swiss alpine homes. The room was nice sized for the two of us, pristine with comfortable beds and the ubiquitous comforters along with a kettle, refrig, and all the necessary items including robes and slippers. Plenty of place to hang clothes and drawer space was more than enough. The bathroom was a good size and offered the aforementioned window, which was so pleasant to open in a steamy bathroom if desired. Town was a mere 5 minutes away up a slight hill. We were told we could get a free bus ride almost outside the hotel but enjoyed the walk. The hotel is nestled on a lot that while so close to town, feels very private. The flowers were in bloom and the landscaping is serene. The hotel was very quiet although it was almost at capacity. Children were in the hotel but no loud noises or squeals. My favorite part of the hotel was by far the clean and beautiful indoor pool. As a daily swimmer, I have swum in pools of decreasing clarity and hygiene. The Belvedere's pool wins over all hotels ever, which is a lot, and pools in the U. S. and Europe. The atmosphere was Zen-like and the extras, spa, showers, and towels were lush. A close second to the pool were the abundant breakfasts in the hotel's restaurant. A virtual serve-yourself spread of breads, eggs, meats, oatmeal, fruits, pastries, hot chocolate, teas, and coffees were available in a relaxed setting looking out at the Eiger. It was hard every morning to pull ourselves away to go hiking or shopping. We had fondue one night in the hotel, which was filling and excellent. Again, the view adds to any meal in the restaurant and reservations were easily made at the front desk. If one plans in advance, which we did not, they even offer fondue meals in little Männlichen gondola, which looked so cozy and romantic! The owners, a fourth generation, I believe, hosted a canapes and champagne evening one night, which we attended. They were lovely; we stayed a few minutes and then wandered out to the magnificent wrap around porch with the sweeping views of the Watterhorn and the north face of the Eiger, and perhaps the Monch. I didn't use the hot tub but believe all three can be seen from it. The porch is spacious and has places to sit and sip a drink and couches to enjoy the views. The stay was made even more wonderful by the gracious front desk personnel, who were always accommodating to my requests. They helped me discuss the best type of train pass to get and offered suggestions for day trips. Upon our return each afternoon, we were greeted by name and welcomed back. They always asked about our day and our plans for the evening. Nothing was intrusive. It felt like we were returning home each evening. When we had an early morning departure, they offered to-go cups and wished us a lovely trip. We never felt as if we were a room number; we felt like cherished guests even though we didn't have the most expensive suite nor eat dinner every night there. They seemed to genuinely want us to enjoy our trip, do what we wanted, be available to help us with plans, and return as friends each day/night. Their extra touches like nuts and candies at the snack bar and pin cushions with safety pins illustrate their attention to detail and desire to meet their guests' needs and wants. Well done! This is our fourth visit to the Hotel Grindelwald but our first to the Belvedere. We hope to return many times in the future! PS - any questions, just ask.

    Photos
    Hotel Belvedere Grindelwald AG - Eiger view room

    Eiger view room

    Hotel Belvedere Grindelwald AG - Restaurant "Belvedere"

    Restaurant "Belvedere"

    Hotel Belvedere Grindelwald AG - Classic double room

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    Classic double room

    Hotel Victoria - Superior Room

    Hotel Victoria

    4.0(2 reviews)
    12.2 km

    This hotel was top notch. I manage and operate a hotel in San Diego. This hotel was top quality,…read morequaint, modern, and had amazing service. Simon was incredible. He helped us with our travel plans and went above and beyond to make us feel comfortable. The food was great at breakfast and dinner. The rooms were clean and top quality. And, it is close to the train, bus and shops. If we come back, we will stay here. Highly recommended!

    This place was amazing! The room was beautiful and spotless. Any food you order at the resteraunt…read morewas incredibly delicious. It was surprisingly quiet for the bell parades that were going on for 3 days and nights. The staff knew your name and what room you stayed in even if you have never seen them before. Also they let me check in early the day after christmas so major points to the cleaning crew for coming in early to make the room. Everything was perfect until I re-read my bill the night after checking out. The bed had broke in the middle of the night on the 27th and I didnt notice of course until I woke up. I immedietly let the staff know and they promply fixed it while I was out. When I checked out the man at the front desk was professional but not very friendly with me. I dont know if it was because I was an American, younger, a woman or a foreigner that he was so nice to the German gentleman in front of me but had a less friendlier attitude when I talked to him. I am now back a day later to talk about the 50% bed repair for 100 chf I have on my bill. I asked to speak to someone about the charge and was handed the concierge phone at the front desk. It is Simon the owner/manager that checked me out. I ask why I have to pay for a bed I did not break, he says the break is not common and that the cost is 200chf and he graciously already paid for half. I told him how it happened in the middle of the night and that I should not have to pay for bed maintenence. I was acused this time that I must have 'jumped on the bed, or 'made aggressive movements' or had 'rough lovemaking' in the bed because it broke near the head and it shouldnt do that. He also stated that roughly 6,000 people come through the hotel per year and that the beds are fine for them. Again I explain that all I did was sleep or sit on the bed and if I had broken it myself I would have said so and paid the repair bill in full but since that is not the case I would like that portion refunded. He did offer to give me a copy of the invoice so that my insurance can reimburse me which is proper and I am glad that he is kind to offer. However he still insisted that it was my fault and it was generous that he has already paid half of the repair bill. Since I have no way to prove that the bed was previously broken, well used or faulty it seems that I am the unlucky fool that has to pay for it. I left that hotel in near tears feeling like I was branded a lier and unreasonable. The entire conversation I was calm and polite but in the end I felt like he did not care. For a Michelin hotel to treat their customers like that is unthinkable. Everything was perfect until that point.

    Photos
    Hotel Victoria - Victoria Hotel Lobby

    Victoria Hotel Lobby

    Hotel Victoria - Victoria Hotel Lobby

    Victoria Hotel Lobby

    Hotel Victoria - Superior Comfort Room

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    Superior Comfort Room

    berghaus planalp - hotels - Updated May 2026

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