We went in to look at their boats and we had such a good vibe. I sent in an application to work for…read morethem. Beautiful location as well.

Had the tacos many times love them, any burger on the menu is fantastic, music everyday, perfect…read moremargaritas. This place is quickly becoming a staple of lake Geneva!

Do you like outdated high pressure sales tactics, grey moral areas, dealing with lawyers, and…read moregenerally wasting countless hours of your life? Then come on down to Munson Ski and Marine, where you too, can make the worse purchase of your life! I run a boat rental business in California, and we were recently looking to expand our business and purchase another boat. We finally found what looked like the perfect boat on Boat Trader from Munson Ski & Marine. We talked to Marc Biasco, one of the sales associate, over the phone and everything seemed to be perfect about the boat. So I told him I'll drive out to Illinois  over the next couple days, check out the boat, and if it looks good I'll buy it and drive it back. He then proceeds into talking me out of coming to see the boat (since it's so far away) and starts telling me about the "old lady" who's interested in buying the boat. I tell him that's fine, and to sell to the "old lady," even though I had my doubts the "old lady" existed. A couple days later I get a text message from Marc saying the "old lady" didn't end up buying the boat (surprise surprise) and they are willing to take some money off the price. At this point, I have already found another boat in Arizona, which is new and a little more expensive but is way closer to us. I tell Mark this and then he starts sending me long paragraph text messages about how I shouldn't buy the new boat, the brand is low quality, their boat is turnkey ready to go, and a high quality brand. I tell him no, I'm going with the new boat but thanks anyways. I then find out the new boat won't available for three more weeks, which is a problem for our company since the boating season here is so short and we would lose out on 3 weeks of rentals. I call Marc back and inquire if this boat is still available. He tells me it is, but now there's a "fireman" that's there right now and wants to buy the boat. Same selling tactic? Really? Long story short we negotiate the price down a little, arrange for expedited shipping at a premium cost through Uship and buy the boat. Three days later:  The boat arrives. The first thing that the guy who transported the boat says to me is that he had to tell Munson Ski and Marine to take some mussels off from the back of the boat so he could pass state inspection stations on the cross-country drive. BIG RED FLAG. I take the boat to our local inspection station, as required by law, and turns out there are Zebra mussels EVERYWHERE. These mussels are illegal in the whole state of California, dead or alive, and shouldn't even be crossing state lines. The boat gets immediately quarantined for a month and I have to start talking to our local game warden and other local agents about what I need to do to get the boat up to our state's standard. It turns out we will need to cut off the chimes on the side of the pontoons, clean them, unmount the motor, clean that whole mounting area, and the inside of the motor. I get quotes from local shops and they tell me it's going to be $10-20k to get all this done and even after all this, they aren't sure if it will be clean enough to launch in our lake. We reach out to Marc to ask him about last time the boat was in the water and what lake it came from, he says it hasn't been in the water since last fall and it was last in Lake Genova (a lake known for Zebra mussels). He says he reaching out to his boss, Matt Munson, and he should be in contact with me shortly. We get the phone call from Matt Munson, and told him what we learned about the boat he sold us.  Because the shipping company told the dealership about the mussels, Matt Munson was clearly aware of the condition of the boat and that this would be a problem for us in California. We told him that because he was negligent in advising us of a contamination, we wanted our money back. My business partner was kind enough to say we will eat the cost of shipping to California, Munson would just have to ship the boat back to Illinois and give us back our money, no hard feelings. Matt says he has to talk to his Dad about this and he will get back to us shortly. We don't hear anything else from him. I call multiple times over the next couple days and he doesn't reply. Eventually he writes me an email saying he checked with his lawyers and they did nothing wrong. They went to a lawyer first rather than working with us. In reaching out to our own legal counsel, we discovered that we did not have a solid enough case to pursue. That being said, this is morally reprehensible and this business should be held accountable for their shady dealings. We will be contacting the BBB and strongly recommend that other people go somewhere else for their boat purchases.

I just purchased a Mailbu boat from Mike Misch and I would not buy a boat from anyone else. He will…read morego to all lengths to fit you in the right boat in your price range. He is extremely professional and know his products. He actually skies and teaches as well so he understands which boat would best fit your needs. He really does his very best to make you happy and comfortable with your decision making process. He truly is an expert and has worked with Munson for 25 year plus. He is straightforward and super nice. I highly recommend him. Cindy L. Blue Spring Lake WI

I, my parents, and grandparents have entrusted our boats to Reed's Marine since 1964 and I have…read morenever had a complaint. Moving back "home" from Alaska in 3 years, I will be able to store my current boat myself, but will still use their service department for routine maintenance and an annual detailing. Kirsten has always been friendly and prompt to answer questions. My boat has always been delivered on or before the requested delivery date and hauled out on time as well. Boats are expensive, but I feel that the dollar value they provide is worth the money spent. - Rick from Alaska.

You buy a boat from Reeds you better store it with them. If you store with someone else you have to…read moredeliver the boat to them for warranty service. For three years they would warranty service at my marina, which they visit frequently, now it's a $587 charge to pick up and deliver, for warranty service...great deal!

Everything! We have had a boat for 53 years. Scott is the best person and repair we have ever…read moreworked with. Recomend him 100 percent !

called for some questions I needed a answers and they were straight to the point for me!read more

I went to Munson ski and was very grateful to have met Jenny, she helped me find a chaparral. She…read morewas really knowledgeable and sweet. She understands that this is a big purchase and made sure that I understood what I was getting into and what all my options were. I was on the fence on different models and brands and she helped me with a side by side comparison so I picked the right one with options that I need. It was a big purchase for me so she wasn't pushy, on the other hand she also welcomed me with open arms and made me feel comfortable since I have had trouble in the past with sales people not wanting to approach me since I don't have the appearance of being rich. She didn't hesitate to greet me and help me out. Later after we made sure that we had the right make and model she introduced me to one of the owners Matt. We sat down and he dialed me in with the price. It was like a no haggle thing since I was shopping and knew what this should cost and he was below anyone else. He was very very helpful and was a pleasure to do business with. This is a family business and they treated me like family. Not only do I recommend Munson to strangers on the internet but would recommend them to my friends and family. All of their boats and products are top notch and they been in the business for like over 60years (I think). So that tells you something right there they would not be around for so long if they didn't know what they were doing and doing things right.

Peter is amazing, made us feel super comfortable and like family. we love our Bennington!!! Thank…read moreyou to Bill for being friendly and easy with my dumb questions. We had a 1000/10 experience with Munson, thank you!

Mike is very knowledgeable, honest and his prices are fair. I took my 2023 Yamaha 250 hp SHO to him…read moreto get fixed. He ran Yamaha diagnostics on the engine and fixed it within 24 hours. Boat runs great. I will definitely use Baltic marine services again in the future.

If you have a boat and need to get it fixed, do it here. They will take care of all your needs.read more

I wish I had read reviews before renting here because our experience on the 4th of July was almost…read moreidentical to one posted previously, even though it was written over three years ago. Seeing the exact same sequence of events years later makes it hard to believe this is an isolated incident. Before we left, the young employees had us inspect the exterior of the boat for paint chips, scratches, and dents. However, no one ever raised the motor or showed us the condition of the propeller before we left. Looking back, that seems like a critical part of the inspection that was conveniently skipped. We also specifically asked one of the employees if there were any shallow areas or places on the lake we needed to avoid. He told us there were not, and we stayed in water that was consistently around 9-10 feet deep or more the entire day, we never struck anything and never experienced any impact that would suggest damage to the propeller. The moment we returned to the dock (before we had even gotten off the boat) an employee walked straight to the motor, raised the propeller, and immediately claimed we had damaged it. It felt like he already knew exactly what he was going to find before he even looked. The propeller itself had severe damage to every blade, as though it had gone through a rock bed. Yet the bottom of the boat and the lower unit showed no corresponding damage. Common sense says that if we had hit something hard enough to destroy every blade of the propeller, you would expect to see damage elsewhere on the boat as well. We never hit anything, and nothing about our day on the water matched the type of damage they claimed we caused. When we questioned this, we were told we "should have noticed the damage before leaving." That makes no sense. The propeller was submerged in the water, tucked underneath the boat, and it was dark-colored. There was no practical way for us to inspect it because they never lifted the motor or pointed it out during the pre-rental walkthrough. Instead, they only had us look for scratches, dents, and paint chips on the visible exterior of the boat. To make matters worse, the manager yelled at us in front of all of the young employees instead of handling the situation professionally. Then came the payment. We were first told we owed $500 for the damage. When my brother-in-law, who has boating experience, questioned that amount and pointed out that a propeller doesn't cost anywhere near $500, the charge immediately dropped to $125. The fact that the amount changed so quickly after being challenged only made the entire situation seem even more questionable. I will also note that we were a family of 6 adults and a 2 year old, not a bunch of young people being irresponsible. After reading the attached review describing nearly the exact same experience years earlier, it's difficult not to see a pattern. There are plenty of reputable boat rental companies around Lake Geneva that operate transparently and treat customers with respect. I strongly recommend taking your business elsewhere. What should have been an unforgettable Fourth of July on the lake ended with accusations and a dispute over damage that we did not cause. We will never rent from this company again.

Just a wonderful experience. Rentals were easy to set up. Boats were clean, worked wonderfully…read more Staff was professional, courteous and very helpful. Especially with the senior members of our group. Five stars. Will return and will recommend to all our friends