In patient therapy is fantastic. The facility is aging - not gracefully. Two beds to a room are…read morevery tight. Missing hot water for 5 days in the sinks and showers. When questioned on Friday about no hot water - plumber coming on Monday. Heat was just turned on in the rooms on October 6. The first floor common room has no heat. This is an area with tables and chairs for the family to gather and maybe share a meal. Just bring your winter coat. Saturday was warm enough to side in the garden area. Very nice but half is cordoned off with caution tape. Now 1 of 2 elevators are out of order. Room tvs need an upgrade. You could film a movie here set I the 60's. Let's talk about the food. I'm bringing in the meals each day. No access to ice water, water, coffee or tea or a microwave. All under lock and key. No patient refrigerator. Just come for therapy and your family had to pick up the slack on the rest. No heat and no hot water are no acceptable. Health code violations?

This actually happened at the facility in Chester but I was told all the Kesslers use the same…read morepolicies and I can't find a way to review the Chester location. WARNING if you use Kessler for in-patient rehab for yourself or a loved one (or any rehab, as this could occur elsewhere). If the patient has joint surgery, especially hip or knee, or is otherwise at high risk of pulmonary embolism and should be wearing IPC devices (alternating pressure cuffs) PLEASE CHECK with Kessler, before agreeing to discharge there from the hospital, that they will put the cuffs on within a few hours. They accepted my family member from Morristown Medical Center, where she had the cuffs on, and their own doctor ordered that she should continue wearing them to prevent PE. But unbenownst to me, Kessler has a policy of doing a doppler before putting the cuffs on-- even if they've already been on continuously at the hosptial-- and they admitted her when they would not have technician available. They left my family member laying immobile for 15 hours without the devices and she died of presumed PE before they ever got around to it. I wrote them and asked them to change their policy to either put the cuffs on patients without doing a doppler like the hospital does or to delay admission until they have doppler technicians available-- i.e. to stop taking patients who need the cuffs and leaving them without the cuffs for longer than recommended. The president of Kessler called me today to say they'll look into it but "I'm not going to tell you if we change our policies." I have no idea if they're going to change anything. IPC cuffs can significantly reduce PE risk for immobile patients in the days after surgery. So please, DO NOT go to Kessler after a joint procedure without confirming they'll use them if the doctor says the patient should wear them. In fact, confirm IPC device use with any rehab prior to discharge if the hospital is using them and the patient is still in the high risk period. Kessler Foundation also sent a donation request addressed to my dead family member weeks after she died there and weeks after I'd written the complaint asking them to change their procedures. Addressed to the patient who died there. Asking her to send them money. The president did agree this shouldn't happen and said he would try to prevent it from happening to other people. What he did not agree to do was stop accepting patients who need IPC cuffs during times when they have no intention of putting them on.

This place was absolutely excellent... I've had experienced 3 different nursing home / rehab places…read morein my life ....they basically all do the same thing , so you basically have to look for a good group of people....the staff , the nurses & the aides are all top notch...very approachable with no attitudes , and genuinely care ....this is the place to go if you need this type of service

This rehab facility is pretty ok. Nurses or CNAs are on around the clock. I was there for a week…read moreand I was pretty much taken care. A few aides are a little lazy or rude but most were fine. I know they are busy. I was on the 2nd floor which I think they call sub acute. Majority of the people there are seniors and live there full time. So if your young like me it can be a little frustrating to deal with the full time residents who can be annoying at times with the noise. I just told my aid that my room mate is causing undue noise and it was handled. I'm an esmoker so I was hassled a little bit about smoking near the building so I just moved to the parking lot in my wheelchair. Food is rated 6 out of 10 in my opinion.

I needed knee therapy, and this facility was recommended by my Orthopedic doctor. It is small but…read moreis equipped with everything necessary for physical therapy. The two therapists, Kate and May are experts in their field and the facility is very clean and tidy. They are very friendly, and professional, in addition to being compassionate. I feel very comfortable there and would recommend this facility to anyone. The receptionist, Samantha is efficient and friendly.

I walked into this place seeking physical therapy the place was engulfed with marijuana smoke when…read moreI brought it to the attention of the doctors office the girl thought this was a big joke or that's at least how she made me feel I walked right out another place with poor service like really who goes to physical therapy in a place that smells like marijuana go figure

Top-notch, medical care and helpful, caring staff. I've been going for several years for physical…read moretherapy and medical care, and I have not found a better place than tri-state health and wellness a must for any first responders.

This office caters to all your needs. From health to wellness, young to old, Doctor M. and his…read morestaff can cure it all! This location has plenty of parking with a shared parking lot in the back of the building. The staff is super friendly, and very helpful. They are also very knowledgable which is very very important. General Health Dietician Chiropractor Physical Therapy And more!

Everyone was kind, caring, efficient, patient, amiable and thorough in their respective positions…read more I cannot express just how apropos the name "Family of Caring" truly is. I have and will continue to recommend Family OF Caring to any who is in need of a rehab center, either friend, family or a total stranger!

In this place I faced the worse experience. The place isnt organized, staff, nurses, and aids are…read morevery rude and They're so loud and always make fun of patients. Being there, one patient died and they blamed each other, another screamed for help nobody went after certain time to find out he felt. My father was there for therapy, they didn't give his medication on time, they give us actitud when we called for help. My father felt and they didn't have a legal paper for an incident report, the supervisor didn't know employees involved last name. this is the worst place to put your family for care. They're not compassionate of caring, staff are not trained to handle patients.

The nursing and aide staff are marvelous . I could not have…read morereceived better care . The physical therapy was great. They were very understanding to my needs while making sure that I progressed.top notch

Our mom is 102 years old and has been at CareOne New Milford for over a year. She is afforded…read moreexcellent care and is very happy there.

Emerson rehab is an amazing facility in so many ways ,everyone is so caring and pleasant,…read moreespecially one of my husband's aides ChaCha, she goes above and beyond the call of duty everyday with a smile and makes us laugh all the time, the nurses , Ot,Pt ,are all amazing they are all helping in getting my husband stronger every day, I would recommend to anyone that needs rehab this is definitely the place to be.Thank you all for your dedication, professionalism, and caring. Joyce and Justin Toledo

Upon my mom's discharge from the hospital, we were told that she was not going to thrive and we…read moreshould consider palliative care. We agreed, and upon a friend's high recommendation, chose Emerson. I am forever thankful we did. In the 8 and 1/2 months she was under the care of 2 North amazing staff led by Flavia, my mom DID thrive! She was so well cared for by the nursing staff and the aides. They were responsive, quick to update me and an absolute pleasure every time I came in. They take their residents' care very personally and as a result, it is above and beyond. The recreation staff made daily activities a joy, and my mom, who even in her dementia was very social, fun and feisty, participated in everything from games - both physical and cognitive - to karaoke and attending all the live Friday concerts. Emerson impressed us at every turn. From the efficient admin staff to wonderful Kelly in the salon, to the receptionists and attentive housekeeping staff, we were always greeted with a smile. It truly reflects their corporate culture, which is one of hospitality and excellence in care. Thank you for making the last chapter of her long and well-lived life, one to be remembered fondly.

Recently, I visited Premier Podiatry to have my insoles fitted and discuss my plantar fasciitis…read morepain. However, I found myself quite uncomfortable during the visit. To alleviate some of the pain, I had to purchase a night splint. Instead of addressing both my issues, I was rushed out of the office to see the next patient. The doctor made me feel as if I couldn't afford the purchase of the item. My pain wasn't alleviated

Disappointing experience. Unfortunately wasted time going to Dr.petkov office, my condition wasn't…read moreresolved No alternative treatment was ever offered, very incompetent. Receptionist office is very unprofessional. Don't recommend.