Carefinders sent several different aides, but like some of the comments I read about them, they would not inform us when the aides were coming, and then "take hours" and then no cleaning would be done leaving my place a mess. I would expect the aides to come, and, yes, like the other person on here who gave one star, the aides don't show up when the coordinator says and the coordinator won't say when they are coming or contact me. These agencies are known for pocketing money and they have some lazy aides who do not want to work and just want to complain.
The result is that they may have 1 good aide out of 4, but because they do not contact me about a set number of hours per week...the aides are supposed to do 10 hours, but only one shows up for 2 hours....so there is definite disorganization in the company...like Nadia said they take away hours giving excuses and the lazy aides don't want to clean or come to the apt. read more