The staff at THAH really go the extra mile to meet our needs. They are unfailingly kind, caring,…read moresupportive, helpful, understanding, smart, thoughtful, and able to work with last-minute changes, unusual schedules, and everything else that's arisen. They return calls and emails very promptly and never ever drop the ball. They listen carefully, understand thoroughly, and act accordingly. The caregivers have also been wonderful. Before we found this place we thought all PCA agencies were the same--but that's not true. We love THAH and all its staff and employees so much.

I hired two different people from this agency to take care of my friend in the hospital. One was…read morewonderful, the other terrible. She was a compulsive talker, even taking the attention of the doctor from the patient. She also found a container to take home a decent sized portion of the nuts someone had brought. I thought, since this agency is on the expensive side, that they would pay more and have quality vetted employees.

The team at Lean On We are phenomenal. Supportive, organized, skilled and compassionate through…read moreeach phase of care my mother has needed. Introducing a number of candidates to me virtually to choose from and vetting any individual that they recommend. Following up and responding very quickly to any new need that arises was especially helpful. I highly encourage you to work with Lean On We during any phase of care for a loved one or yourself. I am grateful to them for their expertise.

Terrible experience. Lack of communication, skills and quality of professionals. How or why this…read morecompany exists. They are charging a lot from clients and their service is below zero. Don't try to communicate with this agency, awful!!!!

I highly recommend this agency. They provide with the most lovely care givers... they have been…read moretaking care of my mum and i have blind faith on them. Lubna, the owner of the agency herself takes the charge of meeting the clients in person and coming up with the most suitable caregiver. She is a beautiful person. This agency will actually make our elderly members feel right at home. I have shifted my mum to several agencies but I finally found the right fit for me... This agency has everything I have been looking for.. that same sense of compassion and emotion for my mum which no other agency could provide. Great job right at home. Well done lubna.

To be honest, I highly recommend that you do NOT use Right at Home, Cliffside Park. The health care…read moreaides are not reliable, educated, prompt, trained or most likely, paid well. One had an attitude, kept telling my mother the job was beneath her, ate by herself, wouldn't keep my mother company, wOuld not clean her properly, was always on her phone. She was replaced by a woman who was very sweet, but totally unreliable. She was 30 minutes late the first time, 2-1/2 hours late the second time, and left the third time. Gave her one more chance- she had to leave! The agency sent a stranger to replace her - and worst of all - didn't tell me! Said they didn't want to wake me up. At that point, I fired them. Wrote them a long letter, was called once by owner, Ms. Ismail, who said she would follow up. That was four months ago. Never heard from her again. My sweet mother did not deserve such shoddy treatment. Do not use Right at Home.

I just had to write a review regarding the terrific and professional service my family has received…read morefrom Steve and his staff at HomeWell Senior Care. My 90 year old father was put in the hospital and needed to go to rehab after being discharged. Once we got to the rehab facility it was clear my dad would need his own private aide to assist him. I called this agency on a Saturday evening and Steve called me back that night. I was quite impressed. By the next day on Sunday, Steve came to my home to facilitate the necessary paperwork so that he could have a home health aide at the rehab facility helping my dad by Monday. Once discharged from rehab, Steve found us the most wonderful live-in aide to assist my dad with his needs. She is a truly special find and we were lucky that she was just finishing a previous job and was available. Steve however, makes sure to find out what the clients needs are and also their personalities so he can make a good match. I have to say he has done a terrific job in satisfying not only my father but also all of my dad's children. It's so comforting to know your father is in good hands. Thanks again to Steve and his Staff at Home Well. Janice Georgallas

Great service, communication, comforting and helpful staff. Very reasonable and prompt. Highly…read morerecommended

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

I had an extremely traumatic experience with Alvita a few years ago and now that I've just received…read morea letter about patient information being compromised in a hacking, I'm compelled to warn others about trusting loved ones in the care of this organization. When my mom was returning home after a debilitating stroke, we decided to bite the bullet and go with Alvita - which was more expensive than others but long calls with their rep assured me my mom would be in amazing hands and I'd be able to rest easy and enjoy "being a daughter again." The *best* of the three aides they sent was notably cold upon meeting her, and one whom my mom told me would literally snap and curse loudly when lifting her in the hoyer and doing her duties, making her feel like a burden and making her feel on eggshells in her own home. After that, it became a full nightmare. On the morning of a doctor appointment, where the aide was asked to have mom ready to go for her wheelchair transport, the aide literally left in the middle of changing mom - without any reason, warning or notice. I thought she was taking out garbage but she genuinely just ghosted. As a result, mom missed an important appointment with her oncologist while laying there undressed and helpless. That wasn't even the worst. The final aide, who didn't last long due to her cat phobia (side note, when reaching out to Alvita, their solution: maybe just get rid of the cats), we learned had been putting dirty, soiled/food-filled pots and pans away in mom's cupboards. As a result, the aide who took over discovered maggots everywhere and we had to replace a ton of mom's cookware. (I would share a photo if it wasn't so gross.) The recklessness and negligence of this company and its hiring decisions is unreal. Thankfully my mom had me to advocate and look out for her through all of this, but it's terrifying to think about folks without a support system who are on their own in the hands of people like these and sharing their homes with them. I highly recommend directing your loved ones anywhere else. Or making sure you check in frequently on the welfare of anyone you already happen to have in Alvita's system.

Top notch. Everything went smoothly. Thoughtful and thorough. Highly recommend this wonderful doctorread more

Dr Pam attended my husband in the last two years of his life at home, and simply held us all…read moretogether as he declined and needed more and more physical help. She unleashed a range of assistance to us, physical therapy, eye doctor, home xray, nursing support, and was simply the diffference between a good life together at the end and no life at all! She never forgets that she is in the patient's home, with his family, in his private life, and treats the whole family with caring and respect. Her advice and counsel was more than valuable to me, and my husband always felt better when she left than when she arrived! since she is board certified in hospice as well as geriatric care, she gave him a seamless transition into home hospice and a quiet and calm death in his home.

Finding the appropriate accommodation for a loved one's long-term care is not an easy task. It…read morerequires the caring assistance and guidance of knowledgeable professionals. Visiting Angels in Fort Lee, under the direction of Ms. Lopis, offers both essential components (focus on personal requirements and needs + professional/business acumen and knowledge) in ample quality and quantity. And just as importantly, in their interactions with the family and care-takers they don't limit the options and alternatives to their list of offerings and services. In short the individual's needs is the determining factor. Although we ended up placing our loved one in the care of an institution outside of Fort Lee's Visiting Angels domain - but arriving at that decision and preparing for the transition was done with the care and guidance of Ms. Lopis and her colleagues. During a process that included multiple interviews and detailed discussions Ms. Lopis was gathering information and consulting us on the different options and recommendations. Her knowledge of the different insurance options and alternatives complemented her intimate understanding of our family's needs and dynamics. We looked at other organizations that offer similar services, and in none of those interactions we found the same level of personal attention to the emotional and individual needs coupled with professional acumen offered by Fort Lee Visiting Angels - the professionals that personally care!

I had used visiting angels in the past, but did not realize how great their service is until now…read more Stacey, the owner is wonderful. I was in a pickle on a Friday evening, when my elderly Mom could not walk anymore due to her upcoming hip surgery. I was literally in tears. I called Stacey who got me an " angel at 8 am the next day." I cannot believe how wonderful she was to assist me all weekend and let me feel so relaxed in such a stressful time. I will be using them from now on with my Mom nursing needs.

I cannot say enough good things about Home Instead and all the staff there!! I needed care for my…read moreDad, rather last-minute, due to a recent fall & failing health, and I researched quite a few caregiver agencies in NY. Home Instead had excellent reviews (which are very important to me), and of the several companies I reached out to, they responded immediately. I was, and continued to be, incredibly impressed with their awesome response time, follow up, and excellent communication. All the way from my initial questions, to paperwork, meeting with my father, and the caretakers they sent-- their professionalism is stellar!! I was always able to get hold of someone immediately, and at all times of the day, and I live in a 6 hour difference time zone! Their staff is incredible. From their administrative staff, to the caretakers they sent (we had two), they were all so responsive & so kind. I would recommend them in a heartbeat to anyone looking for a reliable, communicative, caring elderly-care agency, with which to entrust the care of your loved one. I am so glad I found them!

The Home Instead team is absolutely top notch, very professional and responsive. The care they…read moreprovide is of the highest quality!