I have two doctors in The Pavilion at Baptist and it's convenient to be able to get my…read moreprescriptions filled here on the way out (that is, if there isn't a long wait). They work very quickly here, so I've never experienced longer than about a 10 minute wait. In that case, I just pop into the gift store across the hall and mull around until they are ready. The employees are friendly, but they are always very busy and working fast, so don't expect a chit-chat session with any of them... they simply don't have the time. Since this pharmacy is located in The Pavilion which connects to Baptist Hospital, you'll find odds and ends here for someone who's been admitted to the hospital such as toothbrushes, deodorant, hair brushes, shampoo, etc., etc., etc. Expect to pay hospital prices too; it's not like you're shopping at Walmart, so everything is marked up at least triple the price you'd pay anywhere else. But when you're in a pinch and need something quickly, you can probably find it here.

Guaranteed to get something wrong, in some way, every time! With the empathy of a rock, the apathy…read moreof a bolder, the staff a this "specialty" Walgreens located inside a hospital, is guaranteed to send chills up your spine when you consider they work around sick people. You know they've never applied their same rules and service to their own family that they apply to you, Mr/Ms Public. "Rules for Thee- Not for Me!" couldn't ring more true here! My favorite part of my experience visiting this "specialty" Walgreens is when they ask out loud your name, date of birth, phone number, address and the name of the medication you're picking up. They will then holler and repeat the name of everything to their coworker 5 feet away to ask if your prescription for that rash is in yet... "Oh it's not in... we need to order it for you. No, we have no idea when it will arrive or if it will arrive, you just have to keep calling us each day!" Now that's customer service!

Workers got a weird attitude to them. You can be nice and they will just be rude. Fine…read moreestablishment to grab what you need, poor service.

zero rating. literally the worst customer service I've ever…read moreexperience in a pharmacy. they are always understaffed and making people inside wait even when they got there before the drive through customers. they need to pay attention to this and learn to say hi we will be with you in a moment. instead of nothing at all. that may help idk.

If I could give zero stars for this pharmacy, I would - absolutely the most unprofessional and…read morepoorest service I have ever encountered - for 2 months now I have walked in a prescription for my dog - the veterinarian has prescribed 45 doses - for two months Walgreens claims that they only have 30 day supplies - and if I accept that, they will not complete the prescription and I will have to get a new prescription - I have reached out to a different Walgreens who can help me, however, the prescription is being held at this pharmacy

My local Walgreens but only go here when I'm desperate. Usually at least one person outside asking…read morefor money. Pharmacy line is always there, outside drive up is worse than coming inside. Today's experience included an employee accusing someone of stealing candy and they had to find the receipt in the outside trash to show they purchased somewhere else. Not sure why this location always feels slightly unsafe because other businesses in this area do not have that same atmosphere.

I'm not satisfied because I called them on the first to see if my hydrocodone 10/325 was ready and…read morethey said not yet and then I went on 4 March 2026 I asked him but I went over their head. They said I had two medication's. They didn't tell me about my other hydrocodone 10, 325 and I always for four years go in and ask them all the time is my hydrocordone 10 325. I'm ready and I know it they're marry is the pharmacist. And Ida a pharmacist and then they have other people there that I asked about and they usually contact me on messenger or my phone number Cell phone they would say your medication's is ready and I call him and they tell me what medication's are ready my doctor said February 10, 2026 he sent over the E script for the hydrocodone 10 325 and then when I went today on 17 March, they said that they didn't fulfill my prescriptions like they should 17 days later. It's against the law the withhold medication I went in on March 9, 2027 for an anxiety pill a narcotic for my MRI and then I went in on 10 March 2026 for another narcotic for MRI that they never happened and that it's this commentated over there. A lot of people in line a lot of people here and there but they know me for four years every month. I asked them about my Alco on 10th 325 I can't believe it. Making an excuse as they are they made a mistake and it cost me. What are they gonna do for the 17 days that I met my medication I'm acting. I had to go to my primary doctor in Emed Primary and they told me today 17th of March 2026. They sent it over February 10, 2026 because I picked my January 1, 2026 they're supposed to be ready by February 1, 2026. I've been there in there three or four times that first week in part of the second week. Gotta be a shame of themselves. That's why I gave them this review. It's discombobulated need people knowledgeable that do the computer work in the E script that the doctor sent over they have enough nerve to not ask when I asked them. Do I have any other medication's on the patient and a parent? my next step will be contacting Walgreens boots, alliance who's the owner of Walgreens pharmacies I have connections. They owe me for those 17 days of them not looking it up thorough they owe me big time

Like the location b/c it is a couple blocks from where I live & they stay open 24/7. Having the…read moreWalgreens card is a plus, you get certain items on sale and you get rewards points that you can spend later on. I do all my prescriptions at this location. They have a drive thru and also you can walk in to get what you need regarding your prescriptions. The prices are pretty decent compared to other stores like it, for example CVS. They keep the the store pretty clean and fully stocked. I like that when you checkout you can have you receipt emailed to you, so that is cool. It also seems most if not all the Walgreens have switched to a new style digital POS/Cashier system. It makes check out in my opinion a lot quicker. It also helps the employees type in stuff a lot quicker too.

They're friendly, understanding, fast, efficient, and for a small independent business they have…read moreabout everything the larger chain stores have. They've had my business for many years and I highly recommend Premier Pharmacy!

I had a very bad phone attendant experience with this 30-40's female employee there. She was so…read morevery loud over the phone speaking to me. It actually hurt my ears. She seemed untrained, unprofessional and uneducated by her speech style of rudeness. I sadly will take my community business to another local pharmacy. 1 rating complaint. The other men workers there are friendly and kind there inside the building store. Where my friends and family had purchased products at the counter there every month. Hopefully, they will hire a nicer and better person than her. Because it is still good in historical Springfield downtown for everyone else. Merhaba' greetings good day...

Just came here to recommend employee Verna for management or at least a raise. I was behind someone…read morevery verbally abusive toward her in line and watched her handle the situation with grace and class. The woman's complaints were out of her control and she was misdirecting to her anger onto the woman working the cash register whose name tag said Verna. As for the store, generally it's one of the better ones. Doesn't usually take too long to check out or find something.

This Walgreens was hit or miss for me for years, but I've recently changed my mind. If you ever…read morevisit this Walgreens look for Lawrence, he will make your day every time! Quirky as hell, but he's helpful and super nice. This is a great employee!

I know the store itself isn't that great but the pharmacy is A+. Every employee I've interacted…read morewith there has been so friendly and helpful, and gone above and beyond to help me get my prescriptions, even calling my insurance company on my behalf. They belong in a much nicer store.

Well I'm not sure how you can rate Walmart. I suppose 3 stars suffices, its hard to judge based on…read morethe few minutes you stand in line waiting to pay for your groceries. Especially since the employees typically have a attitude or they have the I hate my job look on their face. As far as the cleanliness, I'd say the store is typically stocked well you will always find what you need in any size you need it. They should open up more lanes when lines are starting to be 5 or 6 people deep but they never do. Which is a normal thing to see from Walmart. Suggestions- Try out Middle of the night Walmart shopping, typically have no lines and the people shopping are fun to watch. Or try not to go on Sundays, usually a lot of the fresh groceries have been picked thru and they haven't stocked back up yet for the week. Moose out

Stopped in quickly to see if something I saw on social media was on sale. Unfortunately, wasn't…read morelucky this time! But that's okay. The I used my app to scan as I shopped and used the scan code to check out. It was a quick and easy process to get out of the store. Was met with a smile by most of the employees. Most shelves were stocked and it was decently clean.

Bought a Neo-G Stabilized Wrist Brace for a little over $25 and it is the right fit and very…read morecomfortable. It was a bit busy inside as customers were getting their shopping for various items including prescriptions. The staff is quite helpful and there is plenty of parking outside.

For a work trip, I needed some over-the-counter items that I ordered via DoorDash for ease to…read moredirectly to the hotel. Loved the ease of use to use a third party delivery service, and the selection available. Definitely order again if there's a need while I'm here!