Unintended consequence - I had to hire another team to fix one rekeyed door. I ordered a remote rekey service from Mr. Ben, and I got the code for the keylock for the new key after the full payment requested by him on Friday Jan. 13th, 2023. I was uncomfortable paying the full payment without the validation of his work, but I had a crew of contractors who needed to access the property. He claimed that everything was fine on his work. On Saturday, twenty-four hours after his work, I was on the property and found that one of the doors could not be opened even though the new key turned the deadbolt into and out of the strike plate. After reviewing my text messages and pictures, he told me the door was sticky and needed more force to be applied on the bolt. Three contractors tried to follow his instructions and failed on opening the door. Since his business is closed on Saturdays, and I could not wait on him to resolve the issue on other days, I made the decision onsite to hire another team to solve the issue. I was lucky enough to only spend the same amount of money I paid to Mr. Ben, and the door is functional again. Afterwards, I had a technician from the new team explain the causes of the unopenable door to Mr. Ben. Two lessons learned from this rekey purchase: First, never pay the full bill of remote works before validating the quality of the service ordered. And second, have a plan B ready. read more

Ben'z Locksmith - Keys & Locksmiths Near Me - Lake Forest, California

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I have hired Ben a number of times, and he is VERY skilled. I have issues with my husband who has dementia, and he put special locks all over the house to keep him from wandering outside. I have had a couple of new locks that were malfunctioning, and he did not hesitate to replace them. I would highly recommend this kind, caring man. read more

Ben was extremely prompt at responding back to my inquiry. He was up front about the service visit cost and was very timely in showing up for a last second appointment. Ben was able to repair my door lock with ease and educated me on what to do going forward. He was very easy to work with and his pricing is very reasonable. I would highly recommend Ben and would use him again in the future. Thank you! read more

Ben'z came out the next day and rekeyed my locks. Exceptional service from a very qualified locksmith.

Ben was super quick responding to my online inquiry regarding trying to make a key/ open up an antique buffet that came locked without the promised keys. He said he had a guy who might be able to get it open. Dan came out on the scheduled day ( a little late but he advised me of the delay so no problem) worked on the old lock and somehow managed to get it open!!!! Needless to say I was soooo happy that I would not have to drill out the locks. He was very nice and obviously knew what he was doing. The price was reasonable too. I would highly recommend Ben's service to anyone needed a locksmith. I will be sure to use him for any future needs. read more

Ben'z Locksmith - This is what he had to unlock! - Keys & Locksmiths Near Me - Lake Forest, California

Ben was great. Very professional and quite knowledgeable. Ben came in and solved our door problem quite quickly and gave us options for the repair. read more

I highly recommend Ben'z locksmith! I placed a request for estimates from local locksmiths through Yelp. Ben'z was one of the quickest responses. I scheduled him for the morning of Black Friday and he was okay with the time. As I was getting the price through Yelp messages, I got confused because another locksmith also responded and his name was also Ben so I got confused on the pricing. The Ben'z locksmith company was very accommodating with matching the price even though I was the one who was confused with who I was communicating with. He gave me a price match and 5% discount for the service I needed (replace gold color lock for silver and rekey). I also appreciated the appointment scheduler feature on help where he gave me a reminder calendar event through Yelp messages. This was helpful in just clicking and adding the appointment to my calendar. My husband was home at the time and said Ben was courteous and efficient. I highly recommend Ben'z. read more

Ben'z Locksmith - Replace and rekey - Keys & Locksmiths Near Me - Lake Forest, California

We called Ben'z and they sent a locksmith out within 30 minutes. He was professional and polite. He finished the job (6 locks) within 45 minutes. Highly recommend this company and service. read more

Ben came out to my home in 30 minutes after talking to him about what I need. He rekeyed 2 locks and gave me suggestions on what to do with the number pad lock that was unable to be rekeyed without the original key. Ben was very friend and communicated very clearly about everything. I would definitely use him again if the need arises. read more

Very responsive, polite and professional technician, and quality work. Highly recommend this company.

Ben was very responsive his pricing was very competitive he was very flexible in timing and above all he did an excellent job installing my smart lock ! If I needed a locksmith I would definitely use them again! read more

He rekey 5 locks , he is local in Laguna Hills, I paid $260.00, I hope it was worth it.

Ben is very responsive, reliable, efficient, and fairly priced. He was quick to diagnose the problem that was causing a lock to stick and install a replacement. Highly recommend! read more

Ben is very professional and knowledgeable about the lock/home security industry. He got us started on our first smart lock system for the house. Great service! read more

I called Ben'z locksmith and I got a response immediately. The quote was very reasonable for the call and for Ben to change the locks. Ben was very communicative by calling to tell me he was on his way. Upon his arrival Ben was very cordial and professional, explained the type of locks I have and that there was a one-year warranty on the work performed. I would highly recommend Ben'z Locksmith-he will be my go-to guy for any locksmith needs. read more

Ben is awesome! He is patient and gets the job done to perfection. He will be our go to locksmith from here on out.

We hired Ben to re-key our new house and he did an excellent job from start to finish. Great communication, from quote to scheduling in advance to confirmation day-of. He showed up on-time, re-keyed four doors in a matter of minutes, and provided some helpful tips, too. Highly recommend--we'll definitely be using Ben for our locksmithing needs going forward! read more

He is the best !! As a realtor, I'm always needing last minute items to be handled and Ben came quick , very professional and prompt. His pricing is competitive and fair and he answered all my questions and plus he's just a friendly nice guy. He's my go to for keys now !!! read more

I contacted Ben'z to install a Schlage keyless entry for my front door. Arrived on time and very professional. New exactly the product he was installing and also knew how to set up the phone app. I was very impressed because I never really needed to call a locksmith before. I was very excited to use this keyless entry for my front door because I was going out of town and I needed to allow access to my son while I was out of town. A few months went by and the dead bolt was not working and was jammed. I looked everywhere for the locksmith (Ben'z) who came to my home and I couldn't find his contact information anywhere... I searched my email and call log and could not locate his number. I attempted to hire someone else to come out and help me with the issue.. Called another locksmith and explained my issue and explained that the guy who installed my Schlage did an amazing job and that it was most likely a manufacturing issue.. Anyways, guess who came out to fix my door???? BENZ!!!!! I ended up finding him on yelp without knowing the name of his business!!! Make sure you save his contact information if you use him!!! He's the best and knows his stuff!! Will for sure refer him to family and friends. Honest, kind, and professional!!! Thanks Ben'z!! read more

I was locked out of my house and was saved by Sivan from Ben'z Locksmith. She met me at my house quickly, and was able to let me inside in just a couple minutes. She put the knob back together and was able to leave it in the same condition it was before the lockout. I really appreciated Sivan's awesome work! While I was a little hesitant about using Ben'z due to the price, it was worth it to get back into my home. read more

I had contacted him to have a rekey service for my clients and he was very quick in response, friendly, professional, and knowledgeable. He charged me exactly what was quoted and the service itself was less than 10 minutes. Highly recommend him for all your rekey services. read more

Ben was great! Response time was fast, was able to get an appointment quickly. The lock was changed and new keys given ! Great customer service. Highly recommended. read more

This morning we decided to change out our Nest Yale lock for our front door, after an hour of trying we realized we needed to bring in a professional. Being it was Sunday, we hoped we could get someone out quickly. Ben answered the call and I explain the situation, within 40 minutes he was here and got our lock installed. Very nice and friendly, review the battery issues and suggested it be changed every year. I would definitely use him again and highly recommended his business, very professional and reasonable priced. read more

Ben was punctual, reasonably priced, fast and honest. And also really NICE! I would highly recommend his services!!

Fast, honest and reliable service. Ben helped my senior parents with some new door locks after their keys were stolen. He was on time, honest and fair in pricing. Definitely recommend! read more

Had a problem with my lock at work, messaged a few people on yelp and Ben replied right away with an estimate and was at my location in about an hour fixed the lock and was done! Excellent service and excellent pricing also, I will definitely be calling him again if I ever have any problems with my locks. Thank you Ben! read more

I needed someone to install a new smartlock and matching door handle hardware. When he came out it was determined that the new hardware would not fit in the original deadbolt and door handle holes. He drilled a new location higher for the deadbolt and patched the old hole. All at a very reasonable rate. Everything works great read more

The best locksmith you can find in town. Very reliable, on time and a real pro. Ben showed up like always. I will keep giving him my business and support him. Highly recommend!!! read more

Highly recommended. Ben is professional, knowledgable, efficient and gets job done with smart lock technology. Got two locks replaced in twenty minutes! read more

Ben from Benz Locksmith came out in 20 minutes (!!) to unlock and make a key for my bedroom door when I was locked out. Super great service. They should be your first call when you need a locksmith! read more

Ben was very responsive on Yelp, arrived right in the time window and took care of the issue in a jiffy! We had a padlock that jammed for our breaker box and we needed to access the circuit breaker for some electrical work. Ben was able to cut the lock and was very efficient. I appreciate that Ben arrived in a mask and was able to take contactless payment (Venmo). Thank you Ben!! read more

Just moved in to a new place and needed our locks rekeyed. They were out within a couple hours after I requested a quote and finished in less than 5 minutes. Definitely would call again if we need a locksmith! read more

Great service Fast response. Reasonable price. Friendly staff. No upselling; no pressure Highly recommended! read more

Always great communication and timely arrival. He takes care in what he does and I am SO happy to have found someone that does consistent trust worthy work. I highly recommend this company! read more

I had a great experience with Ben. I wanted to put new hardware on some exterior doors and rekey all the locks to match the same key. We exchanged texts and calls on the hardware I had purchased. Ben was very responsive and knowledgeable. He arrived as planned. The install was quick, and it was obvious that he was a pro. We have another project soon that will need a locksmith, and I will be calling him again. Recommended. read more

Excellent service and quality of work, saved my business from a potential break in, they could not get pass the locks fast enough.

Great job! Called late morning and repair was made by late afternoon! Very responsive, quick and reasonable. Thanks Ben read more

Ben'z Locksmith is a life saver !!! He is timely, kind, efficient & reasonably priced! What's more - he entered a tense situation & handled it with respect and dignity towards both parties. He also explained my options and answered my numerous questions!! I will be using Ben again and I highly recommend him!!! Ben - my pleasure . I'll be in touch. read more

We had to have three doors that needed to be rekeyed. They were quick to respond with a quote and scheduling was easy. I received three quotes and Ben'z was the most reasonable. He showed up on time and quicky finished the job. Great guy and great service. read more

We hired Ben to change the locks on our new home. He responded to my request for a quote almost immediately on a Thursday night and was at our home by mid-day Monday. He changed five of our locks within 30 minutes and arrived at the very beginning of the time frame he gave us. Pricing was fair and worth it. Overall a great experience working with him, I highly recommend hiring him to change your locks! read more