Disappointing. Especially since with just a little improvement could be really good. I'll start with the positives. Goof location short distance from highest, nice spacious pub with decent atmosphere clean and looks nice. Burger and sandwich had at 10 pm were good, as were the fries. Waitress was nice attentive. Now for what dragged the review down. Hostess/waitress that seated us was miserable sour pushed. When asked not to sit at high top table but rather a few feet away at regular table as if asked fir her first born and at that hour it was not crowded. She also never assigned us to a waitress and so we had flag ine dien after about 10 minutes. The Nachos were awful. Cold with some liquid cheese sauce and a dollop of salsa splashed on them. Drinks were eh. And way over priced. So not awful and open late but has potential to be su much more. read more

Horrible experience last night. Joined the waitlist before we arrived. Said to arrive at 5:45pm, which we did. the hostess said that a table should be ready in 10 minutes. She motioned to a table of 5 and said they had their check. Cool... we hit the bar. About 10 minutes later the table leaves. We chill and wait for the call. Nothing. The table is cleaned and set. Still nothing. About 15 minutes later (25 min after arrival). I check. "It will be about 5 more minutes. The table has their check". Ok maybe I saw the wrong able? Besides it was a table for 4 with a chair at the end. She is probably going to put us at a lather table. Back to enjoying my cocktail. 10 minutes later we are sat at the very same 4 top that has been open and ready for now 25 minutes. Ok, whatever. We are famished.. let's order. We see a waitress. She says I'll be with you in a minute as she flies past our table. 15 minutes later. We do not see her anywhere in the restaurant. She comes back to the room. Goes to a couple different tables. Leaves again. Thought I left my invisible cloak at home. I'm getting irritated. Just get is a drink and we are good. Comes back in, goes to a couple tables. She almost walked out again but we lock eyes. She comes to the table. What can I get you to drink? We tell her. I say "we are ready to order". She says "I'm not" and walks away. We are all speechless. We could believe our ears! Listen, we have worked in the service industry for many many years. There are 100 ways to tell a customer that you are busy, the kitchen is a little behind, whatever the case is. That was not it. I wanted to leave. We decided to stay because now we are about an hour In. After taking our drink order we notice a larger table open up and ask to move tables. The hostess say sure. They clean the table and we move to the next table over. She drops our drinks off and leaves again. Still no food order. She finally arrives about 20 minutes later to take our order. By now we are fuming. Here is the crazy part. She comes up to the table and asks us if we are ready like she doesn't recognize us at all. My husband responds "yes, we were ready 15 minutes ago when we were at that table" motioning to the next table over. At this point I am beyond done. At this point we are all upset. She is mad. I decide not to eat and let the rest of the table order. I speak to the manager. She listens but I am not sure she is truly empathetic to my complaint about our experience. She said she will see what she can do. She leaves. The food comes out, brought by new waitress. This waitress was lovely. Attentive. Apologetic. The only light at the end of this tunnel. She says that the manager took off the wings from our check. My family eats. They all enjoy their meals. It's a real shame that you have servers that have the potential of ruining your business. That server has no place speaking with patrons. She has no warmth. No proper communication style. I am not sure if I will be back. I hate to judge a place on one bad encounter, especially since I have had great experiences before, but my family's holiday sitting was ruined. The wings were a nice jesters but honestly it doesn't cut it. We were there an HOUR at our table before we ordered or food. We were ready to place our order within 5 minute of sitting down. That's insane. That's after waiting a half hour to sit at the table. I think you will find that most people will have no problem waiting if you communicate in a proper way. The best part....We walked to our car after and where was the first waitress. Outside smoking. Well now I know where she likely was earlier! read more

Great service and great food!! Server was very sweet. Hostess was able to get 10 of us in quickly. read more

Went for a friends birthday for her birthday wings. The server was rude and not even welcoming. The wings barely had flavor. Birthday girl got one drink and the server was convincing her to get the 2nd one on them. Other gf ordered a cocktail that was on the specials, I ordered a whispering Angel rose wine. The bill came and the gratuity was added in. The 2nd drink of the birthday girl was not free, it was 14.50 for a cider. My rose wine was 21.50 for a glass of wine!!! I said there must be some sort of mistake, the server says no that's how much it is. I said well that's ridiculous for a glass of wine and she says well did you enjoy it? In a very rude manner. The food gave us all stomach aches and the 3 of us are all sick today. Will never return here. I enjoyed Rusty Nail two weeks ago for my birthday. The wings and service was excellent. Not at Bentley's though. I am very disappointed. This goes to show nothing in life is free, therefor that's why they do not have a price list on their cocktails, wines or beers. Pretty much they up the charge of any alcohol beverages if you're there for birthday wings to make up for the cost they're losing. None of our issues we're solved other then the cider being taken off of the bill since my birthday friend did not even drink it. They could have been more professional about it and even offered a discount on the expensive wine that I wasn't aware of being so much, if I knew I would have never ordered it. read more

Loud crowded obnoxious and expensive ..............................................................while regulars are more important than everyone else read more

This is one of my favorite spots in the area. They food is delicious, the drinks are great and I love the atmosphere. Very fun and friendly staff and the bar area is very nice. They also have an event room that is nice. I've been here many times, especially over the years that I worked in semiconductor right in Malta. It was the place most of us hung out for lunch or happy hour(s). I miss working in Malta as I don't get to visit Bentley's as much as I used to. Highly recommend this spot if you have never been. Hope you enjoy it as much as we do. read more

Loved the wings! Since it was my husband's birthday, there were 71 free wings (husband's age)for family to enjoy! The Mexican Street Corn Wings (second photo) and several others were flavorful and cooked perfectly. Our server SCOTT was outstanding -- friendly, knowledgeable, and attentive. Everything he recommended (when asked) was a hit. Menu selections were varied, and we enjoyed Salads, Steak Sandwiches, and Burgers. The tavern is decorated nicely, and the tables are spaced apart. We liked the ambiance of the place. There is an attractive patio area with tables as well. The bar area was nice with several TVs. We have been to Rusty Nail several times, and Bentley's is MUCH nicer in all aspects than its counterpart. read more

Bentley's Tavern - American Near Me - Malta, New York

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This place is always busy and difficult to find. It's always busy because the food is good. If you can't get in just grab anything on the menu for takeout. I'd recommend the wings. read more

Wonderful place. Staff efficient and excellent. We had the Birthday wings and they were tasty and flavorful. The ambiance was wonderful. We chose inside but they have excellent patio tables. Little tricky to find but well worth the effort. read more

I'm here for my birthday, they are very busy even though it is wet and cold outside. But the free wings will worth the wait for the table. There are a lot of people with families here. read more

We have been coming here for 20 years. It has always been a friendly fun environment. Love the chicken wings and the friendly staff.

We took advantage of the Birthday Wings and brought the whole family. We loved it. I'd highly recommend the place for good food and a good time. The wait staff was awesome! read more

Bad Food !!! And they don't care if you're satisfied or not! Go to Azumas instead! They said their fish and chips is amazing... what a joke and when they ask how's your food and you say not good... they say ohhhh sorry... they know the food sucks! read more

A few of us just had dinner at Bentley's, we sat in the dining room to the far left facing the restrooms. Unbeknownst to us our view was of the men's room and men at the urinal every time the door opened. Definitely not not proper. They need to redesign the doorway entrance.. read more

Went there for birthday wings and dinner. Everything was wonderful and tasty service was good also. Will be back for my birthday!!

Their menus themselves don't look like much but they have great food. Their staff is also great which obviously rotates. It is loud, but you get that with a bar/tavern. read more

Great food and service! Very busy on a Monday night. Staff was very friendly. The wings were delicious and service was very quick.

This place has one of the worst hostess staff I have ever seen. The place Was busy we expected to wait, but we continuously watched table after table get seated before us, we decided to just eat at the bar because the bar staff were the only ones who were able to manage a busy night. We were told 30Min wait and after 60+ min we just ordered at the bar. The "manager" said she would check to see why others were seated before us, but never returned with an answer. I get busy restaurants, and when communicated i am more than willing to wait, but the service here has a sub par, however the bartenders were great, not in a hurry to return tho... meh. read more

Excellent food and service. Wings were delicious and lots of different flavors. Looking forward to our next trip

Probably the best chicken wings I've ever had in the capital region. We walked in on a Monday around 5pm to grab a quick bite to eat & were immediately able to grab spots at the bar. Staff was friendly & provided menus almost right away. We loved the food. No complaints here. We will be back soon! read more

I'm a regular and have gone at least once a week for the past few years, usually more. It's almost statistically impossible to have had 166 positive experiences out of 166 Yelp check-ins (so far) but it's true. We've always had good, if not exceptional, service which is #1 to me. Food is consistent and tasty and I've never once returned or complained about anything I've had. Yes, granted, we may get better service because we're regulars BUT the times I've seen others act annoyed about the service it's almost always 'them', not the staff (I'm VERY aware of such things). No person/place is perfect but they are certainly up there, at least for the kind of experience I enjoy and look forward to. read more

Food was bad, service was worse. The older blonde lady with the glasses behind the bar was so unnecessarily rude. No reason to ever go back here when there are so many good restaurants with nice staff around. read more

Amazing good, fast service, and a friendly laid back sports bar atmosphere. We will visit again when in the area. read more

Bentley's Tavern - ADK Cheesesteak Sandwich - American Near Me - Malta, New York

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I cannot recommend Bentley's. Staff was more concerned with picking football bets with regaulars than serving drinks or paying attention to other patrons. TVs are small and not placed well, if you are considering this spot to watch a game. read more

This is a nice neighborhood pub. They have a good beer selection, albeit mostly "light" offering from the usual suspect breweries. But they also have a few national and local craft beers. The food selection is traditional "pub grub," but that's not a bad thing! Good burgers, wings, sandwiches, etc. The staff are very friendly and attentive. The place is nicely decorated. Square-shaped bar with TV screens all around. Looks like a good place to watch sports. I'll be back. read more

Bentley's Tavern - Cheese steak. - American Near Me - Malta, New York

Always a great time. Staff is always super nice. We go for birthday celebrations and love the bigger back room.

Went there in April for a birthday lunch for me and our son. Was an unseasonably warm day, so we sat out on the patio. Found out quite by chance that they give you free wings for the table on your birthday. Wings were great as were the Tavern fries we added. Nice selection of on-tap beers. We went back in May for another lunch. This time we sat inside because it was too hot for the patio. Hamburgers were great. My wife had the Turkey Avocado melt. read more

This was my first time at Bentley's and everything was great. The food was fantastic, the servers were attentive and the place was clean. Prices are a little on the high end, but you're paying for quality food and really nice atmosphere. Our party stopped in for my Mother's birthday which meant lots of free wings! They were delicious and the Blue Hawaiian cocktail just about knocked Mom out of her chair (she had to water it down!) The other dishes and sides were excellent as well. I have no doubt we'll be back. read more

Good atmosphere, favorite appetizer is the nachos. It's your typical bar food. Food has always been consistent anytime I've ordered from them. read more

Bentley's is one of two local bar/restaurants in the area that offer free wings for your birthday (your age matches the number of wings you are allotted). We had a party of six, and Bentley's has a patio, and backroom to accommodate larger parties. We were seated right away. Parties larger than three can order the whole allotment of wings at one time, which we did. You can mix and match your flavors, but we opted for the hot. The wings are very tasty, they are crispy and not overly breaded like some wings. The hot sauce is just the right amount of kick. You can get bleu cheese or ranch on the side for an additional charge. Our table also ordered several orders of mozzarella sticks, macaroni and cheese, and a Reuben. My friend raved about the Reuben! For your birthday, you can purchase a buy one, get one draft beer or blue Hawaiian in a Bentley's "get bent" cup. I gave the beer to my husband, and ordered a wine for myself. The wine list has some great choices. Our server was fast and efficient. Bentley's, we will see ya next year for my birthday! read more

Went to Bentleys a month ago. It was ok. We ask not to sit at a high top because my partner is short and they sat us in the back with the large parties which was super loud. We both order burgers they were ok and I order sweet potatoes fries with my burger and the were burnt to crisp and the served them. I had to ask for new ones by the time I got them. I just asked for a box. read more

Ok food but the service was lacking. The waitress only came by once after taking our order. The drink we ordered needed to be remade. They only brought out a little catsup in small cups. One cup for a burger and fries that was only half filled. I asked for more and some mustard and they charged .50 for extra charging condiments. I would really give 2.5 stars if given the option. Note to business : improve service and don't nickel and dime over petty stuff when you're already getting a fair price. read more

Bentley's Tavern - American Near Me - Malta, New York

The best service, free, chicken, wings and a giant beer. Thank you for giving me a great birthday.

Great little neighborhood pub for what it is. Birthday deal is always great- free wings for your age! Good quality is decent, which is why 4 star review instead of 5. Decent range of tap drinks, a few rotate by season but otherwise stable selection of normal fare. read more

Food was good pub food but staff was less than inviting. Waitress seemed like she didn't want to be here when waiting on us. She was in a rush for order taking and then we didn't see her again u til we asked for more dressing for my wrap (which I was charged for! Really?) I've been sitting here waiting about 10 minutes for her to process my payment. It's not busy and I feel like it doesn't matter to them if I am here or not. No smile or eye contact from the waitress. I don't think I will come back due to the lack of attention or caring from the staff. Disappointed in this experience. read more

The night started out with prompt service, good drinks, and a lively atmosphere. Things went south when my 80+ year old grandfather on oxygen arrived. We needed an outlet for his medically necessary oxygen machine to charge. Upon asking (who I will assume was the manager) for assistance relocating to another empty table around the outside porch for access to an outlet, her initial response was "wow, you don't have an extension cord....thats poor planning". We offered to instead physically relocate the current table to another empty section of porch her words were "I won't allow that, I can't have you reorganizing my dining area". It is worth mentioning that her dining area would improve significantly with some reorganizing as tables seat people back to back with little room to back a chair out. If it weren't for my extremely patient mother having further conversation with the manager, I would have paid the tab and went to another business. The manager's blatant lack of concern or empathy for a terminally ill customer's necessities' should disqualify her from any human interaction in a professional environment. In certain circumstances her reaction could be considered illegal. 0/10 do not recommend coming here if you need any sort of flexibility. read more

Boneless wings are 12/10!!!!!! Best thing here by far (I LOVE the "Stoner" sauce, its a mix of BBQ and Buffalo!) Burgers are great too!

They've messed up our take out order several times and didn't even offer to fix it when I called back. Honestly, I don't really like the quality either. The Bentleys quesadillas were mostly just cheese. The fish in the fish fry was good but the cole slaw tasted weird. When we've eaten in the restaurant the service was very slow. I was giving them another chance but I don't think we'll be back again. read more

Our waitress was the worst, she had no personality, we weren't ready to order when she brought out drinks back so she disappeared for what seemed like 30 mins or more, then proceeded to serve another table that arrived well after us, good thing they already include gratuity because I can't see her making much money on tips, also the boneless wings are more like tiny chicken chunks. read more

Just came here tonight with my parents after they said how good their experience was this past Saturday. We were seated pretty quickly. I ordered the Mac N Cheese with buffalo chicken added to it. My parents ordered soups and small appetizers for themselves. My parents got all of their food way before mine. The reasoning was that they had appetizers instead of entrees. With a table no matter if it is an appetizer that someone is ordering as their meal or an entree, food should come out together. I should not have to wait about 20 minutes after they already gotten their food. Mac n cheese was cold in spots and hot in the other. Overall not impressed at all, I just asked for a box when I got my meal. read more