We dealt with Michael, Brian, Jeff and John. They were all great and easy to work with. They made a…read moregood thing better for us. Everything was taken care of in the paperwork and the unit we bought. There was a minor issue in the paperwork and they worked it out very well. Thanks guys.

What a great bunch of guys and gals. Really let us make our minds up and offered us a great deal…read moreon a used RV. Our sales agent Jeff was awesome! Had a great experience and will be back. I wish everyone "happy traveling" see you all in another time zone!

i sent an email on april 6th giving you a 10 days notice, letting you know i was coming to pick up…read moremy trailer because i was moving. i called to let you know i was on my way on 22nd and i was told you had sold my trailer. the manager told me i had signed a contract stating that i had agreed to sale which is not true. i will be letting people know of your deception and lies.

Be very careful if considering consig of an RV for sale here. I've sold two here and figured out…read moretheir scam. First, they'll list it at outrageous prices which no reasonable buyer would bite on. Then they'll let it sit until the seller becomes so frustrated they'll take just about any offer. I don't for a moment believe the number claimed to be the offer from the seller in my case, and in fact asked to see a copy of the purchase order with the buyers contact info redacted. After a long wait they presented docs which didn't come close to the sales price they claim it sold for. IMO they know exactly what they're doing in waiting out the seller 'till they cave for a low number...

We were looking for a used Pleasure Way class B, Johnson RV had just what we needed, Sales rep…read moreDevon was great. Devon & the rest of the staff made the purchase effortless. The staff made sure everything worked on the RV. I left there driving it for the first time driving 540 miles home without a worry. Great place to purchase a RV from a wonderful staff.

I purchased the extended warranty and have now taken my van in three times for a leak that is still…read moreunresolved. Each time, I was told they could not find the issue--even though the leak is obvious. At one point, they claimed it must have been fixed when they "tightened things," but the leak is still present. They also replaced the battery relay, but when I picked up my van the battery was dead and the AC had been left running. Since then, the battery drains very quickly whenever I run off the house battery. After speaking with DM Vans, I learned they were extremely concerned that the solar system was repeatedly charging the van only for the AC to immediately drain it again--an issue that may have been going on for a long time without my knowledge. On top of that, the AC unit has now been hit and is falling down. I have been trying to reach a manager for three weeks, with multiple promises of call-backs, but I've received no resolution and no return calls. This has been a deeply frustrating experience. Between the unresolved leak, the battery/AC issues, and the lack of communication, I feel let down and very concerned about the quality of service and accountability.

Purchasing a used RV is risky but McKenzie RV made sure everything worked and there are no leaks in…read moremy RV they even offer good warranties for peace of mind after the sale. They were friendly no high pressure family owned it was a pleasure doing business with Scott.

Great price super helpful and they want above and beyond to be helpful. Super honest great people…read moredefinitely buy from them again.

We came from CA to buy our new Jayco Seismic 395 Toyhauler. From the first phone call (and the…read moremultiple that followed) all the way through final walkthrough, Anne and the staff were warm, knowledgeable and accommodating. Kerry took us through all of the features and patiently explained all of the details. Our favorite part of this experience was the sweet gift basket that was handmade by Andrew! He takes his job very seriously and adds the final touch on excellent customer service. Highly recommend Annie's RV to those looking for the old fashioned customer first service, and honest and transparent transactions.

Our experience from start to finish at Annie's was incredible. My wife and I traveled up from…read morePortland to take a look at an RV that we thought might be a good fit. During the walkthrough, Ann and Andrew (both amazing) let us know that that they would replace the awning fabric, perform the annual roof re-seal and test/replace the battery (all without us even asking). The price was excellent, the whole team at Annie's were incredible, honestly what a wonderful place. It''s a family owned business that clearly takes real pride in how they treat customers. I only wish more businesses were like Annie's. Thanks guys!!!

Never returns calls from the service department or the sales department. I'm stuck with a brand new…read moreone year old camper. With very little backup and zero from the manufacturer

The sales person was lying in order to sell us a hitch, undercoating, and waxing. They lied a…read morenumber of times and then tried a very hard sell

Answer your phone and have an answering machine available when you're not going to pick up.read more

Don't waste your time with them, they're short fused and rude…read more They tried to charge me $500 more than agreed upon, and they promised a generator that was not on the RV. The staff there is unable to communicate without aggression. Truly a group of toxic people trying to take advantage of others. Shame.

I had gift cards to use and the website never worked right and the phone orders aren't for store…read morepickup, so off to the store we went. It felt a little weird coming here with all the RVs around and it didn't feel as obvious where the store was. Since they do RV sales/repairs even when you walk in you're not sure. Once a bit inside we were greeted, saw the store side, and went to look around. They do not have an extensive amount of items for camping/outdoor activities, but they do have a few. I found an item I knew I didn't own because I always just worked around it, but decided I needed something so a convenience item it was. Place was clean and staff was pleasant. No issues using my gift cards so it was worth the trip.

Wonderful staff, had alot of stuff on clearance, we went to dump our rv and to look at camping…read moregriddles, and we bought one the PR skills at this store is absolutely, wonderful. I would highly recommend for all your Recreational vehicle needs. Only downfall wish hey had water to fill up as well as to sell propane. But otherwise those are extra service, we had a amazing shopping trip ..

We were evacuated due to fires with 7 dogs. After a day and a half of sleeping in cars and in a…read moreparking lot, we decided to rent an RV to keep the pups safe. One call and we had what we needed. They even have us a discount and left our time frame open as to return as we had no idea. They also offered a place to park when we were evacuated a second time from our evacuation site! This is an AMAZING and WONDERFUL company. We will be using them any time we need a rental RV, and HIGHLY RECOMMEND them!!!

We've been renting from RV Northwest since 2012... Fast forward to 2021, we've been trying for the…read morepast month to rent an RV with them. We already have a deposit on file yet they won't return our calls. I stopped the first week of July 2021 and I was told that they would email me a quote for an RV rental in the next day... Now with only 4 weeks before our vacation we're left in limbo, unsure if we'll hear back on rental confirmation but mostly afraid that we'll never see our deposit again. RV Northwest if you're seeing this please respond we want to do business with you again!