We brought our RV in for service last year. They stole our water pump. The pump had been working…read moreperfectly fine but they told us it was failing and that they replaced the water pump for "free". They didn't put it on the invoice and told us not to mention it. Since then the new water pump doesn't hold pressure and fails constantly. But since there is no record of them switching out the water pump we can't do anything about it. Super shady thieves!

I tried this RV center service department for the first time, in January of this year. I needed…read morerepairs on my 5th-wheel trailer. The awning had been bent in a wind storm, the rooftop A/C units weren't working, my electric heat on my water heater wasn't working and I needed a pre-season check up on my trailer before camping. I came in also because of a 10% discount coupon on parts and labor. I forgot to drop off the coupon when I delivered the trailer. When I realized this I called the service department and was told it was OK to bring it in when I picked up the trailer. McCord ordered parts for my awning, determined my A-C units were fine and I just needed new thermostats. They replaced the electric switch on my water heater, and made other minor repairs. I am very pleased with the repairs. HOWEVER, I forgot to bring my coupon out of my truck and present it when I picked up the trailer and paid the full amount for the repairs. ONLY right afterwards as driving home with the trailer, did I remember again that I didn't present the coupon. I rushed back and spoke to the service department representative. He tried, but said I was too late and couldn't get the discount because it wasn't presented before charging the final invoice. SUCH FRUSTRATION and LOSS OF SAVINGS because I didn't get the coupon to them in time. That's the only sour thing about my experience. I figure I lost over $200.00 because of that. UPDATE!! McCord's Service Department just called and they just figured out how to rectify my problem and refund the coupon value back to me. Big Kudos to McCord's Service Department for sticking with it and coming to a very happy resolution for me.

My wife and I went to look at RVs and met with a gentleman named Curtis. He was very busy and the…read moreonly sales person there at the time, but made a point to welcome us and tell us he would be with us shortly. Not only was he able to show us the RVs that we had in mind already, he gave an excellent recommendation for something closer to what we were really wanting. He was very thorough, patient, and best of all, not pushy! We were offered things to drink and he went out of his way to invite our two dogs along with us! At no point did we feel pressured, rushed, tricked or uncomfortable. He was very helpful in regards to financing, giving multiple options for multiple potential issues (not having a local ID, our job history etc) and overall excellent advice. In short, we had a wonderful experience and would recommend Puyallup RV of Vancouver to anyone in the market. Ask for Curtis!

Be very careful if considering consig of an RV for sale here. I've sold two here and figured out…read moretheir scam. First, they'll list it at outrageous prices which no reasonable buyer would bite on. Then they'll let it sit until the seller becomes so frustrated they'll take just about any offer. I don't for a moment believe the number claimed to be the offer from the seller in my case, and in fact asked to see a copy of the purchase order with the buyers contact info redacted. After a long wait they presented docs which didn't come close to the sales price they claim it sold for. IMO they know exactly what they're doing in waiting out the seller 'till they cave for a low number...

Had a great experience with Johnson RV in Sandy. Traded our old unit in and bought another rig. Ben…read moreand Micky were great to deal with. I would buy here again. JRS

We purchased a brand new RV from Johnson RV in July 2025, and the most significant issues have been…read morehow our unit was handled while in their possession for warranty service. What should have remained a new RV has instead become a materially compromised unit due to negligent handling and repeated service-related issues while at their facility. Problems began during the walkthrough due to improper handling. Since then, the RV has repeatedly been in and out of service for warranty issues including the door, plumbing, wall panels, and electrical components. A pattern developed where repairs were marked complete when they were not, and additional damage occurred while the RV was being serviced, including flooring and siding damage. This negligent handling of our new unit has negatively affected the value, condition, reliability, and safety of the RV. In one instance, damage was attributed to us until before-and-after video evidence showed it occurred while the RV was in their possession. The RV has also been stored outdoors for months due to ongoing repairs as a result of their negligent care of the new RV, enduring heavy storms while awaiting service, despite us having purchased covered storage to protect our new RV. The RV has been out of our possession for over 40% of the time since purchase, resulting in canceled trips and significant loss of use. Due to repeated service-related damage and incomplete repairs, it no longer reflects the new unit we purchased. We are still awaiting a response from Johnson RV for a fair resolution. We do not recommend this company based on our experience.

This may be a smaller rv dealer but the service and courtesy you will receive here is beyond…read moreunbelievable! Myles and Dillon are very knowledgeable and you can tell they care about the customers....Not just wanting to make a sale. We were also left alone to explore the camper we came to look at. The camper itself was plugged into power and we got to see everything working .. the fridge was ice cold for us. It was totally spotlessly cleaned and ready to head out camping! They took there time with us and showed us literally everything! They really went above and beyond and if I'm ever looking for another camper I'll definitely check with these guys! We drove almost 2 hours to this place and was not disappointed!!! Thanks guys!! You guys are totally awesome!!!

Purchasing a used RV is risky but McKenzie RV made sure everything worked and there are no leaks in…read moremy RV they even offer good warranties for peace of mind after the sale. They were friendly no high pressure family owned it was a pleasure doing business with Scott.

Our experience from start to finish at Annie's was incredible. My wife and I traveled up from…read morePortland to take a look at an RV that we thought might be a good fit. During the walkthrough, Ann and Andrew (both amazing) let us know that that they would replace the awning fabric, perform the annual roof re-seal and test/replace the battery (all without us even asking). The price was excellent, the whole team at Annie's were incredible, honestly what a wonderful place. It''s a family owned business that clearly takes real pride in how they treat customers. I only wish more businesses were like Annie's. Thanks guys!!!

Our first interactions with Anni's was great, and they are all nice people. Our issue with them…read morewas the inspection of our trailer we purchased. First, we were very aware that we purchased a used trailer so buyer beware. Totally get that. Our frustration was the final inspection. Supposedly they did a roof inspection. If they did, they need a new process. When we got the trailer home, the first rains, carpets in the dining area and the slide out bedroom rug was wet, very wet. We contacted them because as we dug into the leaks, we discovered 3 windows, after having to remove them, had no butle tape. We informed them at that time. I was told they did not feel a wet rug, particularly in the bedroom. Well, unless you were barefoot or felt the rug, which while cleaning is how I locted the wet rug, you wouldn't have felt that. Well, after reinstalling the windows, we also located 2 holes on the roof about the size of a pencil. Those are significant size holes which allowed a lot of water into the walls. Our issue is, if they did an actual roof inspection, that should have been located. We have since repaired those and now we're trying to dry the walls/roof in hopes of stopping wood rot in two of the 3 locations. We already tore out one wall, dried and rebuilt that area.​ Hoping to not have to do that to the other location, but that is still a strong possibility. Again, we understand and fully expected some repairs. Our issue, again, is the final inspection or lack of. Because of that, the honesty of this company comes into question, in our view. It's highly possible we would have still purchased anyway. We just would have been aware we were bringing home a project and we would have negotiated a lower selling price. Our recommendation for used trailers, take a moisture meter, we sure wish we would have brought ours. ​

Excellent customer service! We have worked with Erik on two trailer purchases and both have been…read moregreat experiences. Our shining stars have been the service dept. The repairs upgrades and service have been fantastic. I've heard lots of horror stories thru the years and we have been so lucky since we started using Apache. All repairs have been made in a timely fashion. Thank you Brandon, Josh and the entire team, you're awesome.

Nice camper, bad buying experience. The walk through was dismal, the salesman seemed like he could…read morecare less after the sale, bad location to get in and out of as well.

I had a very positive experience with this company. They were forthright with all of the…read moreinformation for each R. V.. Whether it's good or bad. The people at Scott's R.V. are honest and care about the customers. dealing with used RVs, there's always going to be issues. Every issue that I had was taken care of by the mechanics at Scotts RV. All in all, I am very satisfied with my experience. Thank you to everyone there for helping me and making me feel so at home.

Don't waste your time with them, they're short fused and rude…read more They tried to charge me $500 more than agreed upon, and they promised a generator that was not on the RV. The staff there is unable to communicate without aggression. Truly a group of toxic people trying to take advantage of others. Shame.

Wonderful staff, had alot of stuff on clearance, we went to dump our rv and to look at camping…read moregriddles, and we bought one the PR skills at this store is absolutely, wonderful. I would highly recommend for all your Recreational vehicle needs. Only downfall wish hey had water to fill up as well as to sell propane. But otherwise those are extra service, we had a amazing shopping trip ..

Everything was fine, the person who showed us the rvs did a good job, we chose one and went to see…read morethe numbers. The problem was with a person who arrived later with the paperwork like I didn't have a good day and I was in a bad mood for the papers, I got up and left.

We were evacuated due to fires with 7 dogs. After a day and a half of sleeping in cars and in a…read moreparking lot, we decided to rent an RV to keep the pups safe. One call and we had what we needed. They even have us a discount and left our time frame open as to return as we had no idea. They also offered a place to park when we were evacuated a second time from our evacuation site! This is an AMAZING and WONDERFUL company. We will be using them any time we need a rental RV, and HIGHLY RECOMMEND them!!!

We've been renting from RV Northwest since 2012... Fast forward to 2021, we've been trying for the…read morepast month to rent an RV with them. We already have a deposit on file yet they won't return our calls. I stopped the first week of July 2021 and I was told that they would email me a quote for an RV rental in the next day... Now with only 4 weeks before our vacation we're left in limbo, unsure if we'll hear back on rental confirmation but mostly afraid that we'll never see our deposit again. RV Northwest if you're seeing this please respond we want to do business with you again!