Wonderful sales and service professionals here. It was a pleasure doing business even though it has…read morebeen a few years. More family than friends here.

To all who are considering doing business with Ferrari of Rancho Mirage a LAPIS Dealership…read more Here is my experience...and it's not a good one. I had sought out a particular Ferrari and finally found one of interest; the problem was, it was over 500 miles away in Southern California (I live in Northern California). However, even if the vehicle was in the area, I would still need to perform some type of due diligence in order to assure I was purchasing a sound/functional vehicle. That said, I found Ferrari of Rancho Mirage only 20 minutes away from where the vehicle resided and made an appointment for a Pre-Purchase Inspection (cost $740). Days later, I was contacted by the Service Manager/Jenna Cascio and told the vehicle was in good condition, although it still needed some suspension work and to replace a few leaking seals. With this endorsement in hand, I purchased the Ferrari and had it shipped to Northern California. Upon arrival, I immediately noticed the following: * No AC * No headlights * Windshield wipers inoperable * Antenna won't retract * Parking brake won't hold * Tachometer won't go above 2,000 * Windows require manual intervention to operate * Each door lock is keyed differently and neither works with the keys * Erratic Idle/RPM * Rear shocks leaking * Fuel leaks * Oil leaking from bell housing/main seal For those of you not familiar with cars, most of these items (some safety-related) would have been easy to identify by either pushing some buttons in the driver's compartment or readily visible with the vehicle up on a car lift). THE TOTAL COST OF RECTIFYING THESE ISSUES HAS RESULTED IN A REPAIR BILL EXCEEDING $30,000! Of course, I was less than pleased and contacted the Ferrari of Rancho Mirage. While they were willing to refund my $740, they were totally unwilling to accept any responsibility for their obvious mechanical oversights...essentially just patting me on the head and hoping I would just go away! Well, $30,000 is a huge chunk of change and I wasn't willing to go away quietly. I contacted the Customer Care Manager and Customer Service Department for Ferrari and both told me the COO of Ferrari of Rancho Mirage/LAPIS - Mark Venti would be my main contact for resolving this issue. However, after numerous attempts to contact Mr Venti to resolve this issue, my communiques (email, as well as certified mail) has fallen on deaf ears - NO RESPONSE WHATSOEVER. While it took every fiber of my being while writing this, I have refrained from utilizing 4-letter expletives to portray my displeasure, although a $30,000+ bill to cover their mistakes is pretty close to a living hell. In short, BEWARE of Ferrari of Rancho Mirage and the LAPIS Dealership Group, as they do not have your back! I would highly recommend you seek out alternatives to a LAPIS Dealership including Ferrari of Rancho Mirage!

I can't say enough great things about Gordon at Land Rover Rancho Mirage. He truly went above and…read morebeyond and made buying my new 2026 Range Rover Sport an absolute breeze from start to finish. Gordon was incredibly kind, knowledgeable, and genuinely easy to work with--no pressure, no games, just exceptional service. He anticipated every question, handled every detail seamlessly, and made the entire experience enjoyable (which is rare when buying a car!). Honestly, he should be the sales manager--that's how outstanding he is. I'll absolutely be buying many more cars from him in the future, and I've already recommended him to friends and family without hesitation. If you're considering a Land Rover, do yourself a favor and ask for Gordon. You won't regret it.

A Lemon I purchased a new Land Rover Evoque (a sales floor…read moremodel) from Land Rover Rancho Mirage in 2022. Within one year, it experience multiple overheating warnings, each time (4) returning it to the dealer. Each time, they returned the vehicle saying nothing was wrong or couldn't find an issue. On the 5th time, they kept the vehicle for several weeks, saying they needed to order and replace multiple engine parts from Europe because the engine coolant was leaking into the exhaust. The vehicle was under 30k miles. All of this with no regard for my personal safety. Since then, the vehicle has continued to show overheating warnings, multiple paint and interior issues. When I contacted Land Rover/Jaguar about my concern and issues, they offered $2500 toward a new purchase. I have contacted a Lemon Law attorney now and Land Rover/Jaguar is telling the court it was never their responsibility. BUYER BEWARE, DO NOT PURCHASE A LAND ROVER.

If you're looking for a dealership that actually delivers on both purchase and service, Porsche…read morePalm Springs sets the standard. From the start, the buying experience was smooth, professional, and exactly what you expect when you're dealing with a brand like Porsche. No games, no pressure, just straightforward communication and execution. What really stands out is that it doesn't stop after the purchase. Their service side is just as strong. Everything is organized, efficient, and handled with care. You can tell they know these cars and take pride in what they're doing. For me, it's simple. If I'm in Southern California, this is where I'm buying and servicing. If I'm up in Northern California, I go to Niello Porsche. That's the level this place is on. That consistency between sales and service is rare, and it's what keeps you coming back. Appreciate everything you guys did.

Absolutely the worst sales experience I've ever had, especially when spending more than $150,000 on…read morea new vehicle. I purchased a new 2026 Porsche from Flora Lopez, whose manager was Alex Reath. The vehicle was delivered to my home with an airbag warning light already illuminated. Flora told me not to worry and described it as a simple sensor issue. The dealership now insists that they disclosed the warning-light issue to me before delivery. What they leave out is that I was only told about it on the SAME DAY the vehicle was being delivered, when I was already committed to the transaction. I also have records of the communications describing it as a simple issue. Had I been told that my brand-new Porsche could potentially spend three weeks or more in a service center immediately after delivery, I certainly would have handled the situation differently. Instead of taking the vehicle back and correcting the problem themselves before completing delivery, I was left to arrange the repair through my local Porsche dealership. A replacement part had to be ordered from Germany. After waiting for the part, my local dealership determined that it did not fix the problem and that the issue was more significant than I had originally been told. What was presented as a simple sensor issue has now resulted in my brand-new Porsche being in the shop for more than four (4) weeks, with the final repair timeline still uncertain. During a phone conversation with Flora and her manager, I specifically questioned how a brand-new Porsche could require weeks of service immediately after delivery. Alex told me that this was "not uncommon." I actually asked him again to make sure I understood what he was saying: Is it really not uncommon for a brand-new Porsche to be delivered and then have to go into a service center for repairs? His answer was yes. That response was astonishing to me. Meanwhile, I'm making loan payments and paying insurance on a $150,000+ vehicle that I cannot drive, while the loaner provided to me is nowhere near comparable to the vehicle I purchased. The dealership initially offered me $1,000 for the inconvenience. On September 16, after learning from Porsche Downtown Los Angeles that the vehicle would require substantially more time to repair, I texted Flora and explained that I no longer believed $1,000 was reasonable compensation given the length of time I had been without my new vehicle. Her response was extremely cold, and she declined to discuss it further. Since then, I have texted again and called, but I have not received a return call. Unfortunately, this is consistent with my experience throughout this transaction. On multiple occasions I was told someone would call me back or check in with me, only for that call never to happen. Note, I never called them often. My experience with the financing process was equally concerning. Finance manager Adam Avalo added an additional $5,000 to the amount being financed without my authorization. When I questioned it, I was told the $5,000 would simply be returned to me separately. That would have left the additional $5,000 included in my loan, potentially resulting in my paying interest on money I never agreed to finance. I found this completely unacceptable. I have since shared what happened with people at other dealerships, and the reaction has consistently been surprise that this was my experience purchasing a new Porsche. That is particularly disappointing because I expected Porsche's reputation and brand to represent a much higher standard of professionalism, transparency, quality control, and customer care. This experience has felt nothing like the "white glove" treatment one would expect when purchasing a Porsche--particularly a vehicle costing more than $150,000. From delivering a new vehicle with an active airbag warning, to minimizing the problem, to the financing issue, to the lack of follow-up once the situation became more serious, virtually every stage of this transaction has been disappointing. There are many Porsche dealerships in Southern CA. Do not consider this. I have escalated the matter to Porsche and hope they will provide an appropriate resolution. I will update this review based on how the situation is ultimately handled.

I want to thank Danny and Gabe for the excellent work they did on my truck exhaust…read more They are extremely nice and helpful :) I highly recommend Pacific brake and alignment for all exhaust and muffler needs. Thank you guys for a job well done :) Robert F

Ramiro did a great job on the alignment of both my 04 TJ and 06 LJ…read more I recommend Him highly

I called Exotic Motor Cars and a gentlemen named Steve answered the phone with a thick English…read moreaccent. I said not only do you sell exotic cars but you have an exotic voice. We both laughed and then I started asking Steve a question about the car I was interested in , a 2010 Chevrolet Corvette Grand Sport. Steve told me all about the car and then asked me if I wanted to FaceTime so he could show me the entire car inch by inch. He showed me the car, rims, interior, started the engine, operated the convertible top and more. I know I took a big risk buying a car that I didn't see in person but Steve really seemed honest and sincere for a car salesmen, LOL. I took the risk and told Steve that I wanted to buy the car. He said "wonderful mate" and transferred me to Deborah who took over from there with the sale of the car. Deborah was very professional and did an amazing job with sending me all the paperwork via email that I needed to DocuSign. I signed all the paperwork and sent them a wire transfer for the car. I never left my living room and moments later I was the proud owner of the iconic Corvette. Steve and Deborah made my experience with Exotic Motor Cars as seamless and as painless as possible. They should both be commended for a job well done. With a clear conscience I can truly recommend Exotic Motor Cars if you're looking for a preowned exotic car. Thank you Steve and Deborah for a wonderful car buying experience.

This is such a fun place to shop for a car. Everytime i drive to Palm.Springs, i drive past this…read moreplace and i always see new inventory of interesting cars All older, more exotic cars than you see at other dealerships. Many one of a kind autos that you just cant find for sale anymore at dealerships. The sales crew here are very friendly and helpful. The really know their inventory and can help you to find just the right car for your needs. I really like shopping here for cars

I made my appointment for an oil change today. Was promptly…read moregreeted by some nice people there. My car was immediately worked on and I was out in less than an hour. I highly recommend this buisness to anyone. Audi Of Rancho Mirage wanted an appointment and I was told it would be 3-4 hours and they would drive me to a shopping center to wait. What's the purpose of an appointment? I kindly told them I'll make other arrangements. I'm so glad I found Exotic Car Service. They were great!!

just now New My first…read moretime using Exotic Car Service for a draining battery on my RR. Paid for service and new battery. Didn't fix the problem after paying for new battery, install and new switch, and I suppose Kevin checked afterwards. FYI, I have had my dash cam for years and it was never a problem (installed by professionals) I was instructed that after market equip is not recommended for RR (and I would agree except I've had it for 3 yrs with no problem). It was disconnected when I picked it up and I haven't reconnected it. I literally thought I did my research looking for a RR mechanic but now feel dumb. I approved the work within minutes of receiving estimate. Honestly I wouldn't return. I will take it to my norm mech and find out what is really draining my battery. So it turns out my $ did nothing, new battery that I didn't need, install, new sensors and my car still draining. Why wouldn't they ask or tell me they disconnected cam, I guess thinking that was the problem. If you're not forward with customers, it's a problem.

I chose this business for our Mercedes because of the reviews, wondering are they for real. After a…read morecouple years of relying on Mike I know for sure they are so wanted to help you as choosing car repair place is a challenge. Mike not only knows what he's doing, he always has time to respond to a text when a car worry happens. He looks out for his customers, doing his best to keep the costs down. We thought our transmission was failing. He figured out it was a loose battery cable and didn't charge us. There aren't too many like him around! Do not hesitate to trust him with your car!

Great technicians. They get the job done right at a fair price. I won't go anywhere else!read more

Full disclosure I did not purchase a vehicle here simply because they didnt have the specific model…read morein my price range not their fault at all. I am however taking the time to encourage anyone who does see a vehicle they are considering here to ask for Joseph F! From the 1st contact he was knowledgeable and honest with me, took my priorities of saftey in a family vehicle seriously, and he remained conscious of my budget limits while helping find potential alternatives. He never once pushed, pestered, argued, or berated me which I appreciated after the other dealerships have done so. Im sad we could not make a deal however for our next purchase I can guarantee Hyundai/Genesis LaQuinta will be the 1st place I check and Joseph will be the 1st salesman I reach out to!

No call back from my service writer after I requested a printout of inspection report sent to me…read moreand asked about the senior discount I requested at the beginning and never got. Will do future service work in Palm Springs.