Growing up in a small town made things easy when you were picking who you did business with…read more Usually generations of people had weeded out the good ones from the bad ones, so you usually just went with who your family had used for years because they had always done a good job and done right by them. I recently had an experience that reminded me a lot of that with Charles Conder from Conder Insurance Agency. I had been carrying all of my insurance for years with the same company out of Houston because that's where my family had always gone, and that's where we always went. My experience with insurance in the past had been that it was kind of like a sore that wouldn't heal, and I just sent my check off every month to keep it from getting any worse. I met Charles one day when I was looking for office space for my business on West Lynn, and I stumbled in to his building after seeing the "for lease" sign the owner had posted on the outside. Charles walked me up to where the office was, bragged about the owner and the area for a while, and we ended up down in his office a short time later talking about who I was, what I was doing, and toward the end of the conversation I ended up asking him for advice on my auto insurance. We went through my policies one by one, and he laughed at some of them when he told me, "man, these guys really saw you coming", and others where he saw giant holes in the liability my business or me personally could be subjected to. Funniest part of the entire conversation: I was the one that brought up insurance, he never mentioned it one time. We sat there cutting up, and just getting to know each other. Just the sheer excitement of meeting someone that I felt so comfortable with and that was just honest to their core was something I remembered from home, and that I hadn't felt in a long time. Just yesterday he helped me with a commercial policy for my business that he spent over a week figuring out for me. We had to have it in order to do business with some of our biggest clients, and I had gone in circles trying to figure it out. Charles called me probably five times a day to assure me that he would get it figured out, was on the phone with our vendors even talking to them about what THEIR coverage was to see how we could work off of that, and around 10pm the night before last I get a text from him saying "got good news for you, stopping by your office in the morning with breakfast tacos. Bring a pen." He shows up at 8am the next day with policy in hand, and, as he said, breakfast tacos for not only me, but my entire office! I can't tell you how much I recommend this guy for your insurance needs. He is a principled and common-sensical guy who knows how to get things done, and spends a lot of time learning about you and your business so he can take care of what your needs are the right way. I have all of my policies with him now. Why don't you????

Do you ever long for an insurance agent who you actually meet in person? Do you hope for an agent…read morewho answers his phone(not an assistant), who knows his business well, will work to get you a better deal, carries different programs to fit your needs, and will actually go that extra mile to get the job done? It had been so long since I had an insurance agent like this, I thought those days were LONG gone. But fear not dear yelpers, Charles Conder is here to save the day. After relocating back to Austin, I signed up with an agent who left the insurance business shortly afterwards. I was shifted over to a new person, who I never met. Whenever I called to get assistance, I was always shifted to some 800# or some assistant, and the whole experience left me wondering who I was sending all this money to??? I met Charles, and my first thought was "what a great smile". Sincere, honest, hardworking are adjectives I would use to describe him. So, sure he is nice and all, but he also got me better insurance for MUCH LESS than I had been paying. Bottom line is I got $200,000 more Homeowners insurance( as I had been underinsured), and added two antique cars to my already existing auto policy(4 cars total) for less money than I had been paying before. I saved over $300 a year to get more insurance, and the coverage was better. I have referred multiple people to Charles, and they all have been extremely happy. Bottom line is it doesn't cost you a dime to get a quote. Call him, you will be glad you did!

Amazing service all round from Derek and his crew! From car insurance to life insurance to renters…read moreinsurance Derek's got me and family covered!

Gold star here for customer service. It's refreshing to work with a professional who takes…read moreownership of an issue, then follows up until best possible resolution is attained. State Farm has been our P&C insurer for over 40 years, spanning five agents. We've had the good fortune to have only two significant claims & a few lesser ones. State Farm has always delivered, fairly and appropriately. Great agent, great insurer. Great combination!

I was quoting policies for my business and spoke briefly to Todd .....FORTUNATELY!…read moreTwo days later they saved me over $3000 on a new policy. Hal and Todd r the very best in town

When shopping around for insurance we often find the best rates from these folks. Their service is…read morealso top notch!

Ryan and Cory are the best! They get the greatest rates and review you policy annually often…read morefinding better rates. They stay on top of their business. They're both very affable, helpful and are quick to return phone calls and respond to your questions. Highly recommend!!!

Great people to work with reliable, friendly, and considerate of your time. Go to them for all your…read moreinsurance needs!

Lee has been wonderful When I moved to this area from…read moreMichigan, I called 3 agencies to get quotes on car and house insurance Lee was the only one that returned my call He was patient, informative and always returned my phone calls He even answered my text question on a Sunday That, is professional and caring He calls annually to go over your policies with you Highly recommend to anyone

So happy I called!! Tawni is the absolute best! She walked me through everything and explained all…read morethat I was signing up for in detail. I have been getting screwed by geico for years and now I have better coverage at a lower price! Thanks so much Tawni!! If I could give more than five stars I would

Melody was great helping me with insurance -- very professional and thorough…read more Also, their real estate company is wonderful too - Sherry Hollingsworth is the best realtor in Spicewood, Texas! Knows EVERYTHING about the local market, competent and sensible, got the job done.

Derek provided an outstanding experience from start to finish. He made the entire process…read moreincredibly smooth, quick, and stress-free while taking the time to make sure I understood everything along the way. What really stood out was his genuine approach, professionalism, and ability to build trust. I never felt like just another customer; I felt valued, heard, and confident that he had my best interests in mind. It's clear that Derek takes pride in what he does and genuinely cares about the people he works with. I have complete confidence in Derek and the entire State Farm team, and I wouldn't hesitate to recommend them to anyone looking for an insurance team they can truly trust. Five stars well deserved!

I needed a different auto insurance company because despite my low ins usage my former company was…read morecharging like a highway robber. I had previous great insurance customer swtvice wirh State Farm in a different state and when Statr Farm in Texas contacted me I was very happy with the insurance information and the cordiality I received from Dan Shomali in the office of Stephen Couvillon. Dan is very easy to work with. State Fatm offers reasonable rates and reliable coverage. If you need a new car insurance carrier contact Dan Shomali in Stephen's office!

I have been using Reed Insurance for quite some time now! They seem to be the only company that…read morewill answer their phones and emails promptly and understand what customer service really is. Apart from their customer service, they provide you with multiple options and recommend the best one to protect and save you money! I highly recommend using Reed Insurance and getting your quotes today!

Made the switch to Stacey three years ago, and this was also the third year in a row she was able…read moreto save me money. She always replies quickly no matter how may questions that I may have. Give her a shot to earn your business. I am glad that I did!