Jaquelyn and Christina have been really helpful in getting adjusted and settled into this new…read morecommunity for me. The entire process of getting in was well managed. Covid is really testing businesses and Vitruvian West is taking all measures to provide a safe environment for all of us to continue enjoying - in a limited matter, but none the less with safety in mind. I have friends in surrounding complexes and I honestly don't see myself anywhere else other than here. it's an amazing place to live with amazing who are genuinely happy of being here. You can see the interest of keeping this place in order :) it's a beautiful community and management does well in staying on top of things. I see it everyday, the upkeep and engagement is the icing on the cake. If you're looking for a new place - this is going to be it.

I came here for a 6 night stay. I found this place for rent on Airbnb. I'm from out of town. My…read morehost, who is amazing, did a great job decoring the place. She got a good 2 bedroom with a nook and patio right near the door so it's really good access to the street. I was able to walk 3x days out of my 6 days of stay. I definitely went to the pool 5x of the 6 days to swim and it was so fun! Even with the mosquito and lil bugs, I had a good time! I met people and ppl were friendly! The overall place in general is nice and I like it. The price isn't that bad at all. I like how the office allows Airbnb as well. Thanks for allowing me to stay here!

While we haven't had the experience of hallway lights going out, we are surrounded by "youth", as…read morein tenants who don't seem to be aware that broadcasting their phone calls on speaker phone as they walk down the hallways is, in a word: rude! Not sure how speaker phone use has become so prevalent, but it's not just here - it's everywhere, so not something within Savoye, UDR or Greystar's control. On-site management doesn't seem very conscientious about lease violations occurring all over (tenants storing bikes, commercial janitorial equipment, appliances and shopvacs on their balcony's which contributes to 'tenament' vs the elevated aesthetics otherwise prevalent at Savoye. It's an improvement over the ghetto culture at the last complex where we had an apartment, but I wouldn't recommend it for older couples who're bound to find the noise irritating (we do!). Why apartment complexes don't use sound-dampening insulation along the exterior walls and between floors is confounding and we've begun to understand why carpet dominates as a flooring choice for apartment complexes - it's MUCH quieter than wood (LVP) flooring, but you can't beat the look of the wood, faux or otherwise. Appliance and amenity package at Savoye is decidedly better than most area apartments with stainless kitchen appliances and granite countertops, and the floorplans are unique, some with built-in bookcases or desks, and W/Ds in every unit. It's also a GREAT location!

Love long dark hallways, donating your stuff to strangers and mold? You've found your home! My unit…read morewas not cleaned when I first moved it. I mentioned it several times and they did nothing to resolve it. Lights go out in the hallways so you get walk in the dark. The lockers are often full so amazon drivers drop stuff in the room and thieves steal your packages. Location is awesome but we deserve better living conditions and treatment from management. They have zero empathy. Best of luck with your search but avoid this place and the other neighboring places, Vitruvian often has fire engines there - someone mentioned an entire floor flooded.

Update 5/2/24: The move in process was seamless. 3 days in I had a concern with loud music and…read morethe community mgr, Reginald addressed it right away. The property gives Boutique luxury hotel vibes While there is some final construction going on, you really can't tell. The team is great and generally quiet. I called maintenance for an issue ( I wasn't sure what exactly) but the maintenance mgr, Gerard arrived within 15 min..assessed the situation and determined it was something to pull in the construction lead, Anthony on. These gentlemen were so professional ( even wore shoe covers to protect my new home). The test of an excellent property and experience is mgmt attention to resident concerns and maintenance professionalism and responsiveness...The Lyle checks both boxes. I love it here. 4/24: Service excellence is so important to me and Rana has been truly amazing. Answering all of my questions so I select the best unit for my needs. The property exceeds my expectations and management attentiveness/responsiveness is an indication of how your living experience will be. I can't wait to call Lyle home this month. Thank you Rana for being so patient send helpful

Equity and Lyle Apartments have been a tremendous DISAPPOINTMENT TODAY!…read more We have been a resident for 1.5 yrs, it's Sunday and we have had an emergent have called the Emergency # 6x to merely speak to a representative who takes a message and says someone will contact you. NO ONE has contacted us since Noon - it's now 8:15 pm!

Guest Suite review…read more My son & daughter in law have lived here for several years now. It's a beautiful facility. I'm staying in the guest suite which is a furnished apartment they rent out for the night to the guests of apartment renters. It's our second time staying here. The guest suite is nicely decorated and has just about everything you need. The first time we stayed in the apartment everything was perfect. No complaints. This time around I feel as if there is a lack of a check list to make sure everything is refilled. We were left with one roll of toilet paper. A roll of paper towels that was almost gone. About a quarter of an inch of dish soap. A box of tissues would have been nice but there wasn't one. The hand soaps look as if other guests replaced them. One of them is almost empty. There was a battery operated soap dispenser that I think belongs to the suite but it didn't work. We went to the store and bought toilet paper, paper towels, dish soap and tissues. Towels are provided but for some reason there were no wash cloths. After going to the office they quickly purchased and washed some new wash cloths for us. Lastly the Wi-Fi hasn't really worked for most of our trip. It's always buffering. The first time we stayed it was $100/night and now it's $150/night. $100 is fair. I think the $150 is a bit much considering we had to refill some of the items and housekeeping is not included. It's simply convenient to be staying so close to my family.

Edit in response to the message. Hi Amanda, maintenance has…read morebeen to my apartment 3 times and there is no action/resolution to the mold from AMLI. I was told I'm to clean it, leave my closet door open all the time & purchase dehumidifing products myself, it's not on AMLi that mold grows on my clothes & shoes in my apartment. Regarding the additional charges I was sent an itemized bill with additional utility charges from July & August, that were not on previous bills. The only thing anyone is waiting on is for me to pay the additional money, not to address any issues I have. ......................... There is mold growing in my closet on my clothes & shoes & the head of maintenance tells me it not their problem, it my problem & they can't help with any of it. There is often mold growing on the ceiling vents, that they clean w/alcohol but the guy tells me it's not mold it's just dirt. Who cleans dirt w/alcohol? I had to wash everything & am keeping my clothes in the living room/bedroom with the ceiling fan on so I don't smell like mold when I go out. I am paying over 2K for a moldy apartment. On autopay & last week they send an email threatening legal action over non-payment of rent. Rent was paid but they were late processing pet fees, which they tacked on late fees for. They said they would take off the late fees but still haven't. They also harassed me about my renters insurance- which never lapsed & I sent them the policy info on a few times - I continued to get notices insisting I pay for their insurance policy even though mine is more than adequate. That took 2 phone calls & 6 emails for them to finally drop. I so regret renewing my lease. This place is not worth it.

One reason I love living here is the staff. Our maintenance…read moreman (Arturo) goes above and beyond and he can fix anything ! He is definitely one of the many reasons to live here!

My time at Oakhaven so far has been nothing short of amazing! They have been so awesome and helpful…read moreduring my time with them. The property as a whole is always so well kept and very clean. All of the staff are very friendly, from front office to maintenance! Moving here has truly been a blessing.

We have lived at IMT Prestonwood since they opened in 2018 and simply said we have no complaints…read moreonly praise. They are Five Star on all levels from leasing to maintenance to ground care to clean hallways to clean parking areas to safety. It takes great people the exceeds in this aspect for sure!

When the storm hit, part of the complex had no hot water, and the staff opened up one unit so that…read morewe could take showers, and the staff kept us continually updated on the progress they were making... They were very helpful and had solutions for the problem... I've lived here for 4 1/2 years and this is the best complex I have ever lived in‼‼

1 Star -- And even that feels generous…read more If you're considering living at Villas at Fiori, let me save you the pain: RUN. This place markets itself as "luxury," but that's laughable. Luxury where? In the photos? Because the actual living experience here is a nightmare. From day one, this has been the worst housing experience I've ever had -- and I've lived in apartments across multiple states. We moved into a "finished" townhouse that was still being painted as we carried boxes inside, with over 20+ outstanding maintenance issues before we even slept here once. And it only went downhill. * HVAC Disaster Day 1: 85° INSIDE in the middle of Texas summer. AC didn't work for over a week, and we were basically told to deal with it. They "graciously" provided TWO portable AC units (after requesting three) like that makes a sauna livable. It never worked properly all summer -- techs in and out for a month just to get it to 76° on a good day. Then winter hit: 55° inside. "Emergency heat" apparently means no heat. And now here we are AGAIN -- the moment it got hot outside this year? Yep. AC fails again, house hits 80° inside and they shut it off until someone "figures it out." Same story, different season. This isn't an inconvenience -- it's unsafe living conditions. * Electrical & Water Issues * Electric bills over $650 for a unit this size. Completely insane. * Power constantly tripped from normal, everyday usage. * Water shut off randomly -- including on Thanksgiving. * Toilet runs NONSTOP -- still not fixed. * Horrible Build Quality & Maintenance This place was slapped together so fast it should be illegal. Even contractors have told us the build is garbage. Examples: * Ceiling leak left soft, sagging water spots for MONTHS. * Their "repair"? I watched them on our security cameras shove a pencil under a pipe because they "didn't know what the hell to do." Yes, really. * Then they painted over repairs with glossy paint on a matte ceiling and got splatter all over our couch, carpet, and floors. * Grout falling apart in showers -- they "fixed" it just for more to fall out again. * Baseboards literally an inch off the ground when we moved in. * Hardwood floors scratched before move-in. * They installed our EV charging outlet and left our deep freezer unplugged -- ruined all our food. * Internet & Noise Internet dies EVERY. SINGLE. NIGHT. Wakes us up, kills our cameras & security, and there's no resolution. How is that acceptable in 2025? * Bugs Ants, spiders, roaches -- constant. * Staff Attitude Maintenance has complained on camera about our belongings "being in the way" inside OUR home and openly acted like we're a burden for expecting basic livable conditions. * Emotional & Physical Toll We have an ESA that is at risk overheating every summer. We have to wake up at 3AM for work, and still deal with outages, noise, and an unlivable temperature-controlled environment. Every day here feels like a fight to survive basic comfort. At this point, the question is: when do tenants get to say enough is enough? Why should anyone be stuck paying lease-break fees to escape a unit that isn't even legally habitable half the time? The 2.2 stars on Yelp is honestly generous. Villas at Fiori is a perfect example of developers cutting corners, slapping the word "luxury" on a cheaply-built property, and leaving residents to suffer. Save your time, money, and sanity. There are nicer places with actual functioning HVAC, working utilities, and staff that care. This place should be ashamed of how it treats residents.

Since I wrote this review, my experience has improved. I want to thank April so much for the…read moreattention and care that she provided when I toured this property. Since we've been in contact, she's been kind, solution oriented, timely in her communication and thoughtful! Also, the on site team members, Robbie, Bryce and Cory were all super friendly and helpful, especially Robbie! As I mentioned before, the homes are beautiful. The amenities offered are the cherry on top.

Been living her for now 3 years and dusted signed the lease again for the 4 year…read more Every time I submit a request for maintenance, aside from the peak times during the year where things tend to act up, it all gets done in a very timely manner! Cheryl is most defiantly a amazing person and truly cares about the residents there!

Still very unprofessional. They lie, gaslight you, and refuse to do their job. Even the email…read morecustomer service that responds to this will ignore your emails. Udr customer service phone number doesn't have any agents, just a voice-mail that they never check. Cheryl is the most unprofessional manager I have ever had to deal with. I plan on pressing charges as soon as she fraudulently charges me for renters insurance and refuses to accept the policy directly from the insurance company which follows all recommendations. I was treated like trash by both Cheryl and what she called her "extended team" and was gaslit for the entire situation leaving me still upset after I finally got her to fix HER error with my lease renewal and since this happens twice a year for years, I'm freaking done and will take it up with court since udr and Cheryl can't be professional ​

I have lived here for 6 years been thru many changes.The place is great the only problem is that…read morethis new manager keeps taking our maintenance crew to other properties.She doesn't realize they are what makes this place look good. They are a good team Hernan,leo,luis,and Edis. They really care for this place. They are the one's who made this place what it is now. It's not the same without them. Bring them back or this place will loose its charm This happened once before with other management and the property was a mess. Make things right.

Super, professional employees; clean and well maintained property; updated superbly with new…read morefloors, counters, etc. I love my new apartment. It's adorable.

My Mom recently moved here and loves it! People are very friendly, everyone at the Leasing office…read moreis so kind and eager to help and it has great amenities such as a hot tub, lakes, pools, two gyms, tennis & pickeball court, a variety of animals (bunnies, turtles, birds), a nice trail to walk around the complex and more. It's been great so far!

I've been using the tennis courts here and recently had a really uncomfortable experience that…read moreothers should be aware of. While my wife and I were actively playing, a man walked directly onto the court and told us we needed to leave because he had "classes" scheduled. There were no posted reservations, no signage, and no prior notice of any official lessons taking place. The way it was handled felt very rude and entitled. If there are legitimately scheduled lessons or instructors using the courts, that needs to be clearly communicated and managed by the property, not enforced by someone interrupting residents mid-game. If this person is running private lessons without authorization, that's also something management should be aware of, as it affects residents' ability to use shared amenities. Overall, this made the experience frustrating and took away from what should be a relaxed, shared space.