1. Benson Amtrak Station

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Benson, AZ

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Benson Amtrak Station

4.0 (2 reviews)

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9 months ago

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Greyhound

Greyhound

1.5(48 reviews)
43.6 mi

This Greyhound bus station was a pleasant surprise. The building was nice and clean, and the…read morebathrooms were well-maintained, which always matters when traveling. Security keeps the doors locked, which I appreciated -- it definitely added to the feeling of safety. There's a good variety of snack machines, including one for mobile accessories, which is super convenient if you're traveling and forgot a charger or headphones. Bonus points for the cute blow-up bear for Valentine's Day -- a small touch, but it made the space feel welcoming. Overall, a solid and comfortable station experience.

Should have listened to the other reviews. I was legitimately thinking "it can't be /that/ bad of…read moreservice". Boy was I wrong. We had a 6:25 bus for a college aged family member to get back to NAU from down south. Checked the status before we left south Sierra Vista "On Time". Show up 6:00AM. 6:15... no bus. 6:20... no bus. Check the app: "On-Time". But this time we check the bus's location... "it's in El Paso?". No... that can't be right. The bus can't possibly be over 4 hours away. It says "on time" and we haven't gotten any delay notification. Call 1800 number. Get told it's on time. Call BS as it's already 10 minutes past pickup. Try again. Oh it's behind, you'll need to wait. How long? "We don't know." Then I got on the phone "Where is the bus?" "Oh my system just updated... it's 364 minutes behind schedule" my fellow yelpers: that's 6+ hours late... but multiple systems say it's "on time". They knew this bus was already 4 hours late before we left our house at 5AM. They chose not to tell us. Why? I'm guessing it's their refund policy. They won't refund unless a bus is more than 2 hours behind. If *you* reschedule or cancel before then: no refund. Even if you miss a connection. Even if you're going to sleep at a bus stop. They won't refund. And if you want a refund with the "agent" all they can do is give you a voucher. You want a real refund? You have to go online and "ask" for it and wait several days. I had to drive the family member to phoenix to catch another service. 8 hours of my day burnt. We are going to just go the small claims route. They can see us in middle of nowhere AZ justice court or we will take default judgement.

Photos
Greyhound - 11.15.25 Arrived Here at 7am to see this glorious sunrise thanks to Driver Robert

11.15.25 Arrived Here at 7am to see this glorious sunrise thanks to Driver Robert

Greyhound - 11.15.25 Arrived Here at 7am safely thanks to Driver Robert

11.15.25 Arrived Here at 7am safely thanks to Driver Robert

Greyhound - +1hr wait, 112° F, 2pm; no updates on bus status in the last 45 minutes of wait period.

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+1hr wait, 112° F, 2pm; no updates on bus status in the last 45 minutes of wait period.

Yellow Cab - Don't use this services

Yellow Cab

1.3(329 reviews)
140.4 mi

Sometimes after I fly, I dont really want to deal with an Uber or Lyft, and just want to do things…read morethe old fashioned way. I like that airports still have this option for people who would rather just hail down a cab like back in the day. Yellow Cab has gotten me home numerous occasions, all safe rides and incredible how so many of the cab drivers know the roads without GPS. Kind of impressive. Sometimes cabs can be cheaper than rideshare if there is a surge happening. I like to mix up my travel just to try to other options out and to not get so stuck in certain ways of doing things. Thanks Yellow Cab for being a reliable taxi option at the airport.

Worst Service Ever! Not Dependable! Had reservation with confirmation # for early morning Phoenix…read moreairport trip. After receiving text confirmation and driver & car info the night before felt confident of service, BUT the driver was a NO SHOW. After 10 minutes late, texted the driver; then called the drivers number with no response. Called Yellow Cab number only to be told they couldn't locate the driver, and they had no one or other options offered to fulfill the service. A company with no backup or alternative solution to their problem. To not miss our flight, we had to drive ourselves and use airport parking. This lousy service cost us $200 in parking. NEVER, EVER use this company. They are not reliable!

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Yellow Cab - Yellow cab drivers doesn't seem to know how to park . Yellow cab do better.

Yellow cab drivers doesn't seem to know how to park . Yellow cab do better.

Yellow Cab - Taxi Cab #

Taxi Cab #

Yellow Cab - Drivers license plate number

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Drivers license plate number

Benson Amtrak Station - trainstations - Updated October 2026

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