VJJA is super responsive and helpful. They responded to me with a fair price that beat the…read morecompetitors. They towed my motorcycle to the shop with no issues. Secured it quickly. Delivered it quickly. Confirmed with me that the bike arrived safe. Called the shop and they confirmed receiving the bike and all the accessories. Great experience and value!

I experienced a severe flat tire, it was getting late so local shops were closing so I wanted a tow…read morefrom SF to the Peninsula, and VJJJA responded quickly and professionally to my request (via Yelp). They provided quotes for 2 different locations (local and 30mi away) and with a truck arrival ETA. Their quotes were reasonable, and they even ensured a larger truck came by so my family of 4 (including 2 kids who were in booster seats) could ride in the tow truck to our destination. The driver arrived on time, and was friendly, professional, and used google translate when we had minor challenges communicating (about the booster seats). My husband initially couldn't find the seatbelt buckles in the backseat but the driver was able to find them after reaching under the seats. The driver professionally loaded our car onto the truck , drove well to our location 30mi away, unloaded our vehicle, drove it into a safe parking space, and took pictures of the vehicle before and after. Payment link was sent via text and transaction was easily handled. During the process, the business called me a few times: to setup the appt officially, to confirm truck and driver could take our entire family, and to inform me that payment link was sent via text. Overall an efficient and professional service!

Amazing service! My mom recommended Miguel to help tow my car with a completely dead battery. I had…read morea jump starter pack but it wasn't enough so I was ready to have it towed to my mechanic. When he arrived with his flatbed, he asked if he could try his jump pack, and it worked! Without him asking, I paid him for his time and was able to drive myself to my mechanic to get the battery changed and recalibrated. Amazing service! Very quick and professional! I would highly recommend his company!

M&G Towing ALL THE WAY! Miguel was so responsive, got the job done despite frozen bearings, was…read morepatient, had the best attitude, is professional, and polite (this goes a loooong way with me). He put the car where I wanted it (while working around landscaping!) all with a pleasant attitude. The job took longer also because of the location I needed it to be in. I was blessed to find Miguel. Can I give more than 5 stars??? His customer service skills are top notch.

These guys were great. They arrived as quickly as they could and kept me updated during a very…read morestressful day for me. And it was reasonably priced. Very professional job and I highly recommend them!

Call these people. They have an actual tow truck business and they will send someone right away…read more Their prices are very reasonable and their operators, very courteous. I finally called them today after calling two other placed who used the same dispatch. This dispatch said they were sending a tow truck but I waited 90 mins and no truck. No one called me back. They took my credit card info and threatened me with cancellation fees. I was so relieved when Speed sent an actual truck in less than half an hour.

Each time I tried to bring my ' Older Volvo in for Repair they were too ' booked up '…read more The Young Man was Great about Diagnosing a problem though. Tmm - the Underpan for the Engine on my ' 96 Volvo GLT needed replacing. I ordered a new one from E-bay, and still own it. Donated the Car to ' Pick 'n Pull about 8 years ago ' !!!!!!..... It's been a while, but tmm , Mr. Raj the Young Owner had helped me tremendously by either cutting off or removing the Old Underpan that he had felt is ' Liable to Hang & Drag Eventually. Was honest about their busy schedule ' thereafter ' !!!!!!

Called to have a car towed locally. Not only did they answer the phone, the tow truck arrived in…read moreless than 30 minutes! The driver expertly navigated our narrow street and carefully unloaded the car into our driveway for storage. He was very friendly and helpful. I highly recommend this company! They are worth every penny.

I really enjoyed and appreciated the excellent service provided by Roberto. I was stuck in the city…read morearound 3am and he was able to make it out to me within 20 minutes. He was very reassuring that I was in good hands and I never doubted him for a second. His quality of work was thorough and professional. His pricing is very reasonable and I would highly recommend his service to anyone in a similar situation. His communication and explanation was great from his arrival time all the way through to making sure I was all god to go prior to parting ways. I hope to never have car issues in SF again, but if I ever do, best believe he's gonna be at the top of my call list. Thanks Roberto for coming to my rescue!

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Had my car towed again today by certified Towing.About two…read moreweeks ago I had it towed to Berkeley the technician in Berkeley couldn't figure out what the problem was so I call certified Towing this morning to have my car towed from Berkeley to Mercedes Benz in Oakland.Again they were punctual and professional.I got the same driver Lloyd consistent with the same level of professionalism. What people in business should understand is the customer has a upper hand today with technology and when you do the right thing this is free advertising.I also believe in reporting bad customer service to but we should always support companies with good or excellent professional service. Thanks LLOYD and thanks Certified Towing you made my day.

Nope dont use them bad reviews are valid.. worst tow company to contact ..the are ver unprofessionalread more

After witnessing the kindness, efficiency, and integrity of the owner, Mr. T. Singh and the…read moremechanic, Mr. Hoosa, towards my elderly neighbor, who is even older than I [gasp!] I called to ask if I could bring in my 10 year old Prius for an oil change the same morning? When I arrived, Mr. Singh explained he needed to finish a preceding job for a woman waiting there already, so I did some other errands and returned. Mr. Singh changed the oil for $20 less than the Toyota dealership, had his nephew check the other fluids under the hood, and even removed the evidence of my brushes with my garage wall, parking stanchions--you name it--I park by bouncing off whatever else is around in a modified echolocation manner. Being able to trust the owner and this business unequivocably is a relief. An auto mechanic who treats women with respect is a delight. Good work, good price, good energy. Woohoo!

I've been coming here for years. They are fast, reasonable and reliable and more importantly, I…read moretrust them.

This company was called by my insurance company (State Farm)…read more They arrived very late and the time estimate did not at all correspond to the ETA on the messages that were sent through the app or the updates HOWEVER Ahmed (the guy who actually towed our car) was incredibly professional and nice and apologized for the delay. The car was parked in front of our house (someone hit it full speed when it was parked) so I wasn't on the freeway waiting. MOST IMPORTANTLY he did an excellent and careful job with our car (broken axel) with tires locked and the car was blocked from the front side and had another car parked close behind. Not easy. If I need another tow, (fingers crossed not!) I would call them.

40 minute eta. Actual wait 2 hours. Not thrilled and caused…read morestress. Driver was proactive and positive

On Saturday afternoon, Jesse arrived at my 1979 Wonder Bread Van within several minutes after a…read morecall and details about the tow were arranged. All day Saturday I made attempts to find a car repair shop in Richmond only to get stalled while the shop delayed me before turning me down. My stranded Van was on a commercial street of Richmond presenting eminent threat of being seized by police after 3 nights parked on the street. Jesse understood my difficult problem as the Van unexpectedly cound not start on Friday. Jesse was very nice and professional. I am not so prompt as the car repair shop closes at noon and it was already approaching 2pm when we were being towed. Than you Jesse for coming to the aid of a 79 year old lady.

Jesse the manager was very friendly, personable and very helpful. I left my vehicle in a very…read moresecured El Cerrito neighborhood for a week out of town trip. Unawared that El Cerrito has a 72 hour parking restriction on non-resident vehicles. I found out the hard way when I returned & discovered that my car was towed! Jesse made my costly experience much better!

Called to get a tow truck. Was quoted $140 by Cooper and confirmed that I would be using a credit…read morecard to pay. Hour later the truck arrives and Dorvian told me to drive the car up the slanted flatbed. I confirmed the details of the tow and confirmed the $140 price. Handed my card and the price went to $220. I asked him to please repeat that since his accent was difficult to understand. $220. I told him that was bait and switch and fraud. I called the police. Dorvian unloaded my car and left. Filed a report with DOT, CHP, BBB and Berkeley Police.

From the owner: USA Towing provides essential assistance for motorists in need, offering swift and reliable…read moresolutions when vehicles break down, suffer flat tires, or are involved in accidents