Horrible! 45 minutes on hold to be able to speak to a CS representative you guys should be ashamed…read moreof yourselves! 30 minutes wait for a teller? and having to wait for a card through mail when before I could get it at a branch? changing banks Raiz is amazing highly recommended.

Doing a fair amount of work with the commercial division of GECU the team is young dynamic and…read morereally professional in their approach. Would not dream of a better for your financing needs!

They have been my agents in El Paso for a number of years. When Flor sold the agency the customer…read moreservice went down dramatically. Called and left messages recently and need to speak with an agent about my policy; they never returned my call.

The really help you and work with your budget. I have had several different car and house insurance…read moreagencies, none of them went out of their way to find what best fit my budget. Flor Insurance helped me and family members like nobody else. Flor Insurance is unique!

Love their customer service!!! Terry helped me with insurance for life, umbrella coverage,…read morevehicles, and residence and landlord policies. Rates beat Allstate hands down by more than $5000. Left Allstate after crazy increase by Allstate. This office even respond to your calls quickly and will email documents fast when your need them. Very surprised and they offer something to drink when you show in person on hot days. No problem paying for insurance but treating customers with the care you show has earned my loyalty.

Crystal and her team have done an exceptional job helping me plan and manage my insurance accounts…read morefor over 5 years now. She's the hardest working agent I've ever had!

Raiz is a great local credit union known for their customer services and multiple facilities of…read morecredit. Their rates on car loans are often the best in the El Paso market. But they also offer traditional commercial and residential financing. Yevette and Rachelle were mostly helpful in a difficult transaction. Opening hours Mo-Fr. From 9:30am to 5:30pm. Saturday from 9:30am to 12:30pm. Overall i have had a great experience with Raiz where you can raise up and get educated when it comes to your home finance. Their CEO Max V. Is also very involved in the community donating time and leadership! We are glad to have Raiz in our community!

In an effort to make everything automated, you can't talk to anyone. So if your business doesn't…read morefit within the parameters of the options, you're just out of luck. Nobody answers the phone numbers listed on websites. After considerable effort to reach a person to complete a loan through a local dealership, the person on the line was functionally incompetent- very nice and polite- but essentially useless as they had to put me on hold multiple times to get direction on simple matters. It was a simple straightforward car loan- not rocket science. Never again.

On the good side, the staff is respectful and the waiting time is fairly adequate. If you are doing…read morea basic tax return (single W-2, no properties, no different investments accounts, and no out of state income) JP tax might be for you. On the other side, if you do have properties, investment accounts, you are in the military, or have out of state income, please do a better research and find a well prepared tax office. In my experience, the taxes were no filled correctly, I had to personally do the follow up with the out of state tax office, and follow through insistently with JP tax pro so they do the amendment and fix what they did wrong; it was a difficult experience. Nonetheless, this was a fairly expensive service, I paid almost $600.00 for the tax filing service, and had to be VERY involved with the process to get it through. Also, make SURE you ask about the "software fee," "State Efiling Fee," and "Bank processing Fee." Those can add up close to $200.00, and I did not get briefed about those during the initial customer orientation. . Overall, I just cannot recommend JP Tax "Pros" to anyone I would care about. Hope his helps someone, and to improve the overall quality of service for this business.

Family owned and a local business. I have been coming back year after year because of how quick,…read morethorough and helpful they are. The price is well worth the value you get, and I saw my tax returns way more accurate than when trying to use turbo tax or other self service software. My return amounts also increased because we discussed items I overlooked or didn't even think about. Love this place and will continue to use them every year!

"I was completely impressed with their professionalism and customer service. Very polite workers,…read morewill recommend it for your checks, bills, etc.

Amazing, caring, and efficient! The wonderful staff will definitely take care of everything and…read morethey all communicate well! I will continue to use these wonderful ladies for my Real Estate transactions. Happy clients, happy Realtor!