I received a new Wells Fargo credit card, and when trying to update my new phone number with a…read morecustomer service representative, I was told that the only way to change my number was to go to a Wells Fargo branch! So, there I go, got into my car, and headed to my nearest WFBranch, and although it was a bit of an inconvenience, I did not mind, because if doing this will help to prevent identity theft, then so be it, and more power to me! The facility is spotless, and the bank teller was extremely friendly and helpful! She did have to ask for help from her branch manager, but it was not an issue, and he was just as helpful. All in all, it did not take very long to make the necessary changes.

Sucks long ass line, no matter what time . One teller . I hate Wells Fargo . Only put a star cause…read moreI had to

Friendly, very helpful and patient. I usually use the drive thru. Christina and Victoria go the…read moreextra mile in Customer Service. This is the 2nd largest Wells Fargo bank in the nation and the busiest. Customer Service is superb!

This bank has got to be the worst bank in all of El Paso. I went through the drive-through to cash…read morea check that I received. The lady in the drive-through told me she would not cash my check because I was not a member of this bank and I needed to go inside. After being inside for over 30 minutes waiting for the cashier (Sabrina Levack) to cash my check, she came back out to tell me that they will not cash the check, even though it is written from an account from Wells Fargo. So I then went across the street to Chase Bank where I do business and they probably cash the check with no problems at all. Avoid this terrible bank!!

After having spent 27 years of my working career within the banking industry I find Wells Fargo to…read morebe a decent bank, not great, but acceptable for today's standards. They seem to have made good progress from their issue in prior years. The branch's do not pressure you into more products and their customer service is good. I do wish they had a location on the East side. Their is an ATM but their are times that you need to go into the branch. I have had one issue with them but generally speaking the representative's handle themselves well.

Best Credit Union in E Paso TX. I've been a member since…read more2016 and not once have I experienced any problems. I transferred from USAA and I love it. The services on the App are so easy to use and their credit card services are always available. The branch on George Dieter is the location I often use and they have a great friendly staff

I thought the navy federal credit union was supposed to take care of military veterans. I opened a…read more3 month cd only after asking all kinds of questions. My question that was important to me was if I could deposit money into the cd without getting penalized and I was reassured that I could. So without saying I went to deposit a check today and I was told "No I would get penalized". The lady that helped open my cd account was there but she did not want to help me, needles to say I will be closing this account at the end of 3 months!

I'm based in LA and for awhile it was so hard to bank with GECU when you are remote. One day, Mario…read moreLizardo helped me with a request and I've since just gone directly to him for any inquires/questions. If it weren't for Mario I would have closed my accounts by now! Thanks for the continued professionalism and attention to detail, Mario!

Very disappointed been a member for over 20 years. Went I. To get something Notarized and since…read moreGECU was not directly involved they refused to notarize it.

We have banked with GECU for well over 20 years, and although I have had my ups and downs with…read morethem, I am very satisfied. Using the drive-thru during this pandemic is a perfect way to get all my banking don, and staying safe. I recommend GECU for all your banking service needs.

I have been with Security Service FCU since I lived in San Antonio. Once we moved back to El Paso I…read morewas so happy to see that there was a branch here as well. They have the best costumer service, they monitor and protect my account and assist us with every inquiry we have with a smile on their face. The best part is that they are still open on Saturday, unlike some other credit union in town. I have been to all branches here in El Paso, but my favorite is the Montwood location with Iliana and Felix, all of them are great!!!

One of the best experience I had at a bank when opening an account the members were super nice…read moreespecially Edna who helped me.