Worst insurance company ever. Initally offered 200 thousand in coverage and then dropped it to 5…read morethousand because of the underwriter which by no means is the agents fault. Will not reimburse despite what their letters say because technically the policy was temporarily approved. Never again. Stacy moss was the agent. Rip off.

Worst insurance company. They started bank drafts almost immediately and then several months later…read morethey reduce the coverage amount. Trying to cancel coverage takes an act of Congress. They just give you a superficial apology, but they don't bother with any type of real solution.

I went in to process my international driving permit this morning. This is the only AAA location…read morein El Paso according to Yelp listing, and the next one over is in Las Cruces. There was no line when I entered the office, and I was in and out of the place in less than five minutes. It was amazingly smooth. I was greeted by a nice lady, and I gave her all of my necessary items to process for a permit, i.e. application already filled out and signed, two copies of passport photos with signature on the back, my current Texas driver license and $20.00 processing fee. I think she only asked me one question as to where I was going. Then she got an International Driving Permit booklet and started to fill it out, affixed my passport photo and stamped around it. She asked me to sign the booklet, and gave me a receipt for my payment. That's all. It was too easy. She told me it was good for one year from the date of issue (it is the same date I arrive in the country of my destination). Very good service! It was fast. Thanks, AAA!

Terrible customer service. I called in the AM hours and after holding for about 15 minutes, I was…read moreforwarded to leave a call back number and reason for my call. No one called me back. I called at 6 PM and someone finally answered only to tell me that triple A of TX will only insure my home if I have a vehicle insured with them. Well, what if I don't drive or own a car. Not to mention the fact that I called before o bought the home to get a quote. No one ever told me I needed to insure a vehicle in order to get home insurance. Sir, may I suggest if your job is in sales you don't take a condescending attitude with potential customers.

I found Maira Garcia by happenstance and from the moment I walked in to her Allstate Agency where I…read morewas greeted with genuine warm and welcoming smiles -- I immediately knew I had found my new Insurance agent. The professional and business atmosphere was not only welcoming but most of all, reassuring. Yes, by all means, I highly recommend this agent knowing that you too will feel the same and understand that I seldom make such a positive statement. Please tell them that 'Keith' sent you. Thanks.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in El Paso. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping El Paso residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in El Paso today.

Joe by far is the BEST insurance agent I have found in the El Paso area. I am not kidding!! He is…read moreawesome!!! His expertise in the business is spectacular! Joe is professional, knowledgeable, friendly, patient and makes you feel like a part of his family. His rates were a lot more reasonable compared to his competition. He will go that extra mile to make you feel comfortable and personally explain each detail of your policy. In the end result, I moved my auto and life insurance to him. I also purchased auto insurance for my son as well. Go with Joe!! You won't regret it! That's a promise!!

From the owner: Our goal here at Joe Varela State Farm is to be your personal risk manager. We take pride in…read moreconsulting and informing State Farm customers so they understand the needs of the products and services State Farm has to offer. License #: TX-949265, NM-1681963

After a horrible experience with a local Farmer's Insurance Agent, we ended up here at Allstate…read more The service here was excellent, knowledgeable and friendly staff! I recommend this agent highly!

If you are new in El Paso (like we were 20 years ago) go to Allstate's Rudy Ledesma Agency. He will…read moreget you started and you will not be sorry. Rudy checks with us frequently to see if our insurance conditions need adjusting. On at least one occasion Rudy invited all his customers to a slap-up buffet breakfast at Leo's and we could ask him any question we wanted . He talked to each one of us in turn and overall it was very appreciated by us. I have been with Allstate since the 1970's. They are a solid company and Rudy heads a very efficient and friendly staff. Go see him. You will be pleased.