UPDATE: 8/20/26 Breonca and Jonny : you are both a class act. Your professionalism, amazing service and kindness is so appreciated that i definitely will come back because of you. Jonny you are a true asset to Benihana. Your attention and service is truly inspiring and appreciated! Breonca YOU MAKE THE BEST DRINKS! Wow you are amazing and your service and patience is incredible! Thank you and staff for making everything so extra SPECIAL and congratulations on being the professionals you are. You bring QUALITY SERVICE to this establishment! The ambiance is nice love the red cozy lights. read more

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This was a complete breakdown of the dining experience--an absolute travesty for the Benihana brand and, frankly, embarrassing for a restaurant operating in Coral Gables. We arrived at 7:25 p.m. for a 7:30 reservation and were immediately told the wait would be another 20-30 minutes. Annoying, but we dine out enough to understand that restaurants get backed up, especially on a Saturday night. While waiting at the bar, however, it became obvious that something was very wrong. The surroundings were unkempt. Boxes were exposed around the bar, dirty glasses were piled on the counter, the bar itself was sticky, and the floors were filthy. Even more telling were the customers repeatedly getting up from their tables and coming to the bar trying to get drinks they had ordered 30+ minutes earlier. We watched at least three different people do this, all visibly frustrated. At that point, I started reading the reviews for this location. I wish I had done that before making the reservation. What we were witnessing clearly wasn't an isolated bad night. After we'd already waited 30 minutes, I asked what was causing the delay and was told that the "corporate system was overbooking the restaurant." If this were simply a technical glitch creating an unusually difficult night, I could have some sympathy. But reviews going back months describe many of the same problems. Meanwhile, tables weren't being turned. Dirty, empty tables sat uncleared while customers with reservations continued waiting. We were finally seated well over an hour after our reservation time, closer to 90 minutes after arriving. Once seated, things somehow got worse. The seats were literally taped together, the walls were dirty, and there was some sort of gross residue on my plate. Had I not been with five other people, I would have left. We ordered our food along with our drinks immediately, hoping to speed things up. It didn't matter. We waited nearly another hour for a chef to arrive at the table. Even water and lemonade took so long that, after about 30 minutes, we eventually got up ourselves to try to get our drinks. The table next to us told us they had been seated right away but waited 1 hour and 45 minutes for their chef. We repeatedly expressed our frustration to management, but instead of taking ownership of what was happening, the response felt defensive. The staff themselves seemed to be at the mercy of the conditions, and I genuinely felt bad for them. They were the ones absorbing the frustration of an entire restaurant full of unhappy customers while the operation around them appeared to be completely failing. And the cleanliness was unacceptable. The dining room was dirty, the bathrooms were inexplicably gross, and the overall condition of the restaurant was shocking. Then, around 10:45 p.m.--while our main course was still being cooked--I had to leave the table to retrieve my car because valet closed at 11:00. Had I not done so, I was told the car would be kept overnight and I would be charged $30. By the time I returned, it was after 11 p.m. Everyone in our party was exhausted. What should have been a fun Saturday-night dinner had turned into nearly four hours spent in one of the most depressing restaurant environments I can remember. I hope Benihana corporate is paying attention to the reviews of this location, because I will be contacting them directly. As someone who loves dining out and cares deeply about Coral Gables, I found the entire experience unacceptable. I also genuinely feel for the employees who have to work under these conditions and take the brunt of customers' understandable frustration. This was not a bad night caused by an overbooking glitch. The volume and consistency of similar reviews suggest a much deeper operational and managerial problem. DO NOT EAT HERE. read more

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The food was great, but the service was really bad. We waited over an hour before the chef even started cooking. We were offered a free appetizer, but it never came to the table. When we ordered, the waitress asked if we wanted flavored butter with our meal and made it seem like it was included (it was $6). By the time we started eating the main course, it had been nearly 2 hours. The host thanked us for being patient, but nothing else came of it. No discount on our meal, no comp, nothing. We ended up paying full price. If they couldn't accommodate in a timely fashion, I would've appreciated the host being honest with us instead of just taking our money. read more

Benihana - Coral Gables - Bill - Sushi Bars Near Me - Coral Gables, Florida

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The food was okay, not the best I've had, but still decent. The service, however, was great, and the show was absolutely amazing! The entertainment definitely made the experience worthwhile and was the highlight of the night. Overall, I had a good time and would recommend it for the show and atmosphere. read more

Benihana Coral Gables is a local landmark, and I came back hoping to relive those old memories. I brought my mom for her first visit, and we were both blown away. The hospitality and food quality were outstanding from the moment we walked in. Our server Odalis made us feel like family, and Chef Oscar turned lunch into a real show. Skilled, engaging, and genuinely fun. Manager Judi also checked in and made sure everything was perfect. Those personal touches are why this place stands out. We tried the new Wagyu menu and it's worth every bite. Tender, flavorful, and cooked right in front of you. I can't recommend it enough. Ambiance: 10/10 - Lively & warm. Food: 10/10 - Fresh, expertly prepared, and that Wagyu is next level. Location: 10/10 - Easy to get to in Coral Gables, we parked in the back garage. read more

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First time at this restaurant after years of knowing it existed. Not quite a good experience with the service, in fact it needs to improve a lot. We waited around 50 mins in front of the grill, waiting for a cook to be assigned. We didn't get the soup that the waiter served first for the rest of the table. The chef did a good job cooking and the show and the food was good. The beer I ordered took a while to come. The bill never came after requesting it a couple of times, we had to stand up and go to the exit so that they would finally charge me. Definitely very bad service; not going back. read more

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We came here on a Sunday night to celebrate a friend moving away and her birthday, and holy hot hell do I wish I had read the reviews first. 8 out of 10 of the most recent ones are all 1 or 2 stars. Take my review as a warning and nope out before you make the same mistake. Reservations were well in advanced for 7:30pm, and my friend called to specify the max for a table and were told 10 people, which meant limiting the invite, which was unfortunate. Most of our group arrived 15 minutes early. They were shown a table for 8 people and they said, don't worry, they can add two more chairs. We were told there was a table for 13 people upstairs that would be ready in half an hour, so we decided to wait. Half an hour came and went and the table still wasn't ready so we were seated at the clown car of a table. Some of our group is definitely on the curvier side, but this table had NO business being for 10 people of any size ever. It was elbow to elbow with people being on corners. Absolutely ridiculous. Turns out the people at the big table had only been sat a little earlier than us, and had made reservations the same day. I don't know why they didn't offer us that table with our reservation being made further out. Or even mentioned that they could accommodate a larger group. We ended up getting moved to two tables upstairs, which kind of defeats the purpose of going out to eat with a group of friends. Also having known that was going to be the situation, we would have invited more people to celebrate with us. Instead we were on two partially empty tables. Our server was messy and rushed, and our chef didn't show up til almost 9pm. We were all starving. Cocktails came. My husband's Old Fashioned was awful. I think the bartender didn't put the sugar cube in or use any demerara syrup, because it just tasted like straight whiskey with a little bit of cherry. No beautiful big ball of ice...just a bunch of cubes. The Mai Tai in the special cup was basically two sips and saccharine sweet. One of the tables ordered calamari and it looked like an overfried dried out nightmare and barely got eaten. First course out was cold soup. That got sent back by most of the group. Salad was good, but it's literally just iceberg lettuce and two cherry tomatoes, so I'm not exactly celebrating that mediocrity. The table I was on got the better straw when it came to the chef's. He was fast and attentive, and threw out the same, albeit, tired party tricks the franchise is known for. My friends at the other table noted the chef seemed very new and was way too casual with the group and made mistakes regarding allergies, which is really bad. She also came out 15 minutes before our chef and finished cooking about 10 minutes after us. I believe that may have been because of an allergy situation though. The main course itself was delicious. No faults there. Everything was cooked to perfection. I personally would have preferred waaaay less butter, but for one night, it's ok. Also, idk what they've done to the "Yum Yum" sauce, but it is not in fact "Yum Yum" and instead "Meh, OK." That shit used to be like liquid crack. It seemed a bit watered down and thin compared to what I remember. We didn't see our server much throughout our meal which meant no chance for refills. At the end when he finally did show up he was rushing us with the check. He didn't offer dessert or green tea and we had to ask for my husband's ice cream that comes with his entree. He said there's no desserts on the menu when we asked what other options there were, yet their site lists a banana tempura, amongst other things. I really want to give one star, but, personally I did enjoy my main and I think our chef did a good job. The restaurant though? TRASH. The prices? INSANE for the quality of what you're getting! It was always a fairly pricey night out, but now it's downright ludicrous. And also, almost everything I touched felt sticky. The bathroom walls...doors... the handle for the stair case. So damn gross. That whole place needs to be sprayed down with degreaser. Also, I'm sure there's gonna be a reply from whoever runs their Yelp asking me to reach out thru their website. I do not need to continue this conversation. Read the bad reviews and work on your dang restaurant. We will NOT be returning. read more

Over IT!! I did not enjoy my experience here at all. Granted it was Mother's Day when I was there but still it was extremely ridiculous . Upon arriving on time for our 6:30 pm reservation we had to wait another 45 mins to actually get a table. ( oh okay patience was with us it was a busy day) so while waiting went stood at the bar and although we were there first the bartender decided to serve other guest first. We noticed and kept it moving ., our name finally got called for a table and headed upstairs . They sat us down on the first table upon entering and a big blow fan was aimed right at our table. After another 45-55 min wait while at the table the chef came. We are starving by now. Then he wants to do the whole bit of the erupting volcano and etc and we are looking at him like sir - please just cook the food it's almost 9:30. I asked for a coke to try to fill my belly and it was flat. At this point I was ready to go. Long story short we got all our food by a lil after 10:00pm and it was all cold because of the blown fan. No one at my table ate we end up asking to have our food just packed up because we were too annoyed to eat. Another bad experience at a Benihana. I honestly will never go to another one. read more

This was our first time visiting Benihana, and unfortunately, the experience was disappointing from the start. We waited nearly 45 minutes at the table and cooking still had not begun, so we eventually decided to leave. Our server seemed like a genuinely nice person, but the overall service was simply too slow. We specifically mentioned that it was our first time at Benihana, yet no one really explained how the experience worked, what the different food options were, or what we should expect when ordering. What made matters worse was the cleanliness. The area around our table was visibly dirty, which immediately took away from the experience and is something you simply don't expect from a restaurant at this price point. We were looking forward to trying Benihana for the first time, but after sitting for almost 45 minutes without the meal even beginning, with little guidance and a poorly maintained dining area, we chose to walk out. Unfortunately, not a good first impression. read more

The food at Benihana is always consistent. Everything is so flavorful and always fresh. On this occasion, the only issue was the the timing. We arrived and 7 and weren't out of there until 9:30! If you plan on having some hibatchi, allocate plenty of time for the meal, the service is sloooow. read more

Benihana - Coral Gables - HIBACHI VEGETABLE FRIED RICE - Sushi Bars Near Me - Coral Gables, Florida

Benihana is an institution. Through the years with the corporate changes things have changed but a few things persist. The Blue Ocean always makes me feel like Garth. The show the chefs put on. The sittingu with strangers and being social just because. Benihana has a good happy hour and otherwise is on the rotation. Certain locations like the one on 79th street causeway have an amazing view on top of everything else. Try the crispy rice with hamachi. Dylan Approved. See you there. read more

Reservations were made for a post graduation lunch several weeks in advance. Multiple emails were received confirming the reservation and the importance of arriving with the entire party on time, no problem on our end. We arrived early for our 1pm reservation. We were then told it would be 45 minutes before we get seated. I'm sorry what? The company stresses the importance of arriving on time but we can't be say for almost an hour? The young children in the party were obviously getting hungry and grumpy after sitting through a commencement ceremony and now having to wait for lunch. The restaurant was understaffed clearly even though the server acknowledged that it's graduation season and they have been busy all week. We finally were seated and ordered over an hour after our reservation time. No one offered the power lunch special. I felt that was intentional to get us to spend more money. I only knew because I saw a flyer in the elevator at the restaurant. Service was painfully slow to get refills. Food was overcooked. Bathrooms were so dirty with trash on the ground. Everything was so disappointing. What was supposed to be an exciting occasion left everyone grumpy and disappointed. It was already practically dinner time by the time we left the restaurant. I spoke with the manager who seemed nice but didn't have any reasoning. I explained that if you knew we were seated so late after our reservation why not be proactive and send us an appetizer to hold us over? Why not stop by the table and acknowledge us? Instead hide until they are asked for. They have us an 18% discount and asked if that was okay? It was so awkward. No. That's insulting. We paid and left. We used to love celebrating here! But I doubt I can go back after this. read more

This review is based on a sit down dinner and not a Hibachi experience. We wanted to stop in to Benihana and just have a quick meal without the theatrics. We got sat quickly as it was a Monday night and food came quickly out upon ordering. Menu is kind of all or nothing as most of the options are grouped together outside of sushi options. We were told we could order separately but that would be a lot more. So we just settled for the combos. This was not our first time at Benihana but our first time not getting Hibachi and it seemed like we got a lot more food. Seemed like a larger portion of rice and meat. Overall the food was good for Benihana standards. The yum yum sauce is always a must and the ginger dresssing on the salad is always addictive. I know Hibachi is what draws the crowd but if you just want a quick meal skipping the show might be your quickest and possibly your best value. read more

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Where is the Department of health inspections for this location?????!!! This location is the worst Benihana's I've ever visited in my entire life. There are gnats flying around, I thought I saw a dropping on the table, the floor is dirty, the restaurants smells dirty and nasty. I just couldn't believe this was Benihana's in such a nice area. The food was soooo nasty!!! Rice was hard, meat was cold, gnats was flying everywhere!!! I was scared to touch anything because of how dirty it was. Since I left this establishment, I felt sick and I've been using the restroom constantly. If this place closes down, I wouldn't be mad at all!!!!. This place should not be serving food whatsoever. I'm more that sure there are some major violations throughout this restaurant and the doors need to be closed IMMEDIATELY!!!! read more

I'm a fan on the concept this restaurant emits. A fast food hibachi restaurant. The hibachi entrees to go are about 15 dollars and up. While not cheap, they are significantly less than what you would get at a regular hibachi restaurant. The service was pretty good, while not entirely helpful. The ambiance gives a fast food restaurant look with similar color patterns to the normal Benihana store. read more

Benihana - Coral Gables - The order station - Sushi Bars Near Me - Coral Gables, Florida

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We made reservations for 6... got as far as drink orders which never came after 25 minutes of waiting at a table... then left. No server showed up. Would definitely not recommend BENIHANA in the Gables- huge disappointment. read more

I be made reservations for 4 we sat on quickly we had an amazing cook Anthonio and our waitress Brianca was fantastic we enjoy your Happy hour as well . Thank you for giving us a good dinner. read more

Benihana - Coral Gables - The steak was so tender like silk the veggies were delicious. - Sushi Bars Near Me - Coral Gables, Florida

The last time I came here it was a great and wonderful experience. I decided to come back after 10 years for my daughter's birthday, what a terrible experience. From still having to wait a half hour, even though I had reservation.Even to received my bill it was a wait. The chefs just cook at the hibachi table. They no longer entertain like they used to. Everything is minimal. I waited to be seated, waited for a waiter,waited for the drinks, waited for the appetizers, Waited for a chef to show up to out table and then waited about a half hour just for the bill. Waited so long for everything that my reservation was for 7PM and our bill didn't come till about 10:45 PM. No exaggeration in my review !Definitely will not come back again, or recommend this place. What a HUGE disappointment. The response to this review is not gonna be taken serious. It's gonna be a generic answer by Lee C. And there it is ! Tadaaaaa! A Bs response. read more

Very disappointing experience at Benihana Coral Gables. The service was terrible from start to finish. We waited over an hour before our chef even started cooking, and during that time it was nearly impossible to get assistance from anyone. Our waitress would disappear for long periods, and when we needed utensils or basic service, no staff member stopped by to check on us. The hibachi show was not entertaining, and the food lacked flavor. To make matters worse, we repeatedly informed our server that we were there for the Power Lunch special, yet we were charged incorrectly. It felt as though the mistake was ignored in hopes that we wouldn't notice the bill. When we brought the issue to management, the manager was rude, unhelpful, and showed no concern for resolving the situation. Customer service was completely lacking. Unfortunately, this was one of the worst dining experiences I've had, and I would not recommend this location. read more

Benihana is a great place to takes friends and family for an entertaining dinner. The staff is amazing and the quality of the food is awesome. Cesar Molina the manager at the Coral Gables location came to our office with some fried rice, edimamae, and sushi and invited us to his place for a happy hour in the future. What a pleasant surprise from our neighbor. The food was delicious and the gesture was so kind. We look forward to celebrating with you Carlos. read more

Benihana - Coral Gables - Sushi Bars Near Me - Coral Gables, Florida

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I've been to this location wich is on my neighborhood for many years. After probably a year since my last visit I had experienced the worse The worst dining experience I have ever had at a Miami restaurant -- and unfortunately, it happened during my daughter's16th birthday celebration with seven members of our family. We arrived on time for our reservation and were seated around 7:10 PM, which was completely reasonable. Sadly, that was the only part of the evening that met expectations. From that point forward, the entire experience became a complete disaster. Our server genuinely tried her best and remained professional throughout the night, but it was painfully obvious that the restaurant was severely understaffed and extremely poorly managed. After repeatedly asking about the delay, we ended up waiting nearly 1 hour and 45 minutes just for a chef to arrive at our table and begin cooking. For a restaurant built around the hibachi experience, this level of delay is simply unacceptable. To make matters even worse, the chef assigned to our table appeared shockingly inexperienced. The performance lacked energy, professionalism, and basic culinary execution. Several dishes were poorly cooked, and the overall experience felt amateur and disorganized from beginning to end. The condition of the restaurant itself was equally disappointing. The bathrooms were unpleasant, poorly maintained, and clearly neglected. Fixtures looked worn out and uncared for, which only reinforced the feeling that management has completely lost control of this location. I rarely leave negative reviews, but this experience was so frustrating and embarrassing -- especially for such an important family celebration -- that I feel obligated to warn others. Based on what I witnessed, this location is heading in a very bad direction unless major changes are made immediately. read more

Benihana is honestly overrated. The prices are way too high for food that really isn't all that good. The fried rice was hard and tasted like it had been sitting out, and overall the food just didn't match what we paid. It feels like you're paying mostly for the cooking show and "experience" instead of actually getting quality food. Cool to try once maybe, but definitely not worth the money in my opinion. Would not recommend -- save your money and go somewhere with better food and better prices. read more

Oh, Benihana... how far you've fallen. Just like the other Miami location, this one survives on lies. After a terrible experience at the first Benihana, I did another dumb thing and doubled down on another location. Except this time, they had better reviews AND I called ahead. Was told they "don't quote wait times" but had reservations available. Red flags were ignored. When I get there there's an hour minimum wait. What the flying eff is that kind of explanation?!?! Later I found out it's actual company policy never to turn away customers. What kind of corporate BS is that? You treat people with respect and give them the truth. Then in the future someday they return to Benihana again. A total lack of basic decency that is embedded in the culture st these Benihana franchises. Manager offered a "discount on a future visit" no mention of how much. Of course I turned it down as if that makes up for lying to customers. Hugely insulting. Benihana has made it clear they don't value honesty, integrity, or their customers' time. Never returning to one again read more

Benihana in coral gables. Is the worse Benihana I been to from the food to the service... first of all it took them 15 min to bring our drink to our table... I had vsg service I ask for a kids meal like I always do. I was no I can't get one. So I ask to please call the manager it took the manager 20 min to come to my table to them tell me I can't get it.. but online on then wall pages so yes . So I ask to speak to the manager again it took he 15 min to go upstairs. To tell me no I can't . I ask to please let me know why it not but online I can. He say the gm say no . I ask to speak to the gm .She was downstairs. He my family are eat and I'm waiting for the gm she never came upstairs to speak to us. After my family are done eat the manager came up and told me yes I can. But It's had to be to go. I have never been treated so bad.my family eat and I'm waiting . the food was not good has no taste.. my family was keeping ask for my soda ... this is not the first Benihana I been to and this was the worse I been to.. and when it was time to pay . Yes everyone waiting a tip .. I have no problem giving a tip but the service had to be better... when I get there one of the ladies was saying we get there too late.. something about after so time the upstairs get closed. But the guy told that we wanting upstairs.. read more

Benihana - Coral Gables - Sushi Bars Near Me - Coral Gables, Florida

Made an order to pick up! And it was so quick and easy. The manager Jenny was so nice. She was super welcoming when I walked in! And the food was amazing. Will for sure be going back soon. read more

Hadn't been to a Benihana since NJ This did not disappoint! Loved the location on miracle mile in the heart of the Gables! Service was great and the food was delicious! They made accommodations for dietary considerations and cooked the seafood separately to the meats at our table. The signature drink for the holidays was delicious! Seemed a bit pricy, but for all the courses, quality of food and show was definitely worth it as an occasional treat!! read more

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Very sad to see the my very favorite food chain deteriorate so much over the years . From the food , the drinks, the service , and even their locations everything just keeps getting worse every time I visit. I've been coming to this location for more than 15 years and I wish could do something positive but I can't . The food quality has dropped. They've taken away food items that were regularly part of hibachi meals . Something as simple as a soup will get sent out cold instead of hot . Your griddles are falling apart . The vents on top of them leak oil from not cleaning them properly . The tables and chairs and falling apart . Don't even get me started on your rugs that are full of grease on every pathway of the restaurant. The service here is awful. The waiters and even management drown when they get a little Busy. I'm not expecting 5 star service but common this is a famous restaurant chain . Atleast be accountable when it comes to your service. Something as simple as refilling your customers water and checking on the once if twice on their stay makes the world of a difference. And lastly I have never walked into a restroom here and it be clean . Had to take a picture just to prove how bad it is .If read more

Benihana - Coral Gables - Men's restroom - Sushi Bars Near Me - Coral Gables, Florida

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This was a HORRIBLE experience!!Had reservations for our grandson's birthday We waited over an hour with no chef !!Other tables were served before us .I would not recommend this place to anyone.Steer away from here. This young boy is brokenhearted read more

That sounds like a fantastic experience! Here's a polished version of your review: Review for Benihana If you're in Coral Gables, particularly on the Magnificent Mile, Benihana is a must-visit for a delicious and entertaining dining experience. The food was incredibly fresh and flavorful--I enjoyed the crispy shrimp tempura, perfectly seasoned hibachi vegetables, tender chicken, and savory fried rice. My meal was complemented by a refreshing glass of strawberry lemonade. The service was outstanding, with a courteous and prompt waitstaff ensuring a seamless experience. The manager even stopped by to check in, making us feel genuinely welcome. From the engaging hibachi performance to the warm hospitality, Benihana delivers both great food and an enjoyable atmosphere. Highly recommend stopping by for a bite! read more

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My family and I were tired from a long day and we did not have the energy to go out to eat. I looked up places to have food delivered to our hotel and found Benihana did. I ordered some Miso Soup for my mom and some chicken wings and fried rice for myself and my brother. The meal was delicious and it was reasonably priced! I was glad I made the order and had some delicious food. read more

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Yummy! Yummy! Yummy! From start to finish, the crew delivered excellent customer service that didn't take forever and the experience was better than expected. The following people were the catalyst to that experience: Mree - hostess/server Melodie- amazing server EliNelson- Chef We loved it so much that we had a craving to go again.....the very next day. The ambiance was well lit up and open; didn't feel stuffy at all. Other locations can feel like that. Great time and can't wait to return. Enjoy! read more

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Made a reservation for 9 pm, they waited until 9:30 and told us we needed to wait another 40 minutes for a table, or we could sit on the non-chef side of the restaurant (which is horrible, no decoration, simple, looks like a school cafeteria) to get faster service. Totally ignoring the fact that we had waited 30 minutes and made a reservation, we chose the non-chef area without seeing it because we were tired of waiting. We bought the $45 bowl drink, which had zero alcohol. I told the waitress, and she apologized and said she would fix it. When the check came in, she charged us an additional $15 for supposedly adding 2 shots that I never saw or tasted, as the drink was pure juice... horrible experience, will never go back. The place was packed because it was Mother's Day, but I never got an apology for the reservation issue, nor a congratulations for Mother's Day. Horrible Place to go especially for special dates read more

My husband & I were extremely excited to go to Benihana for the first time and we had a bad experience, they judge you based on your looks. As soon as we walked the host welcomed us, we asked to be outside. We waited for 20 mins for anyone to pass by our table. As someone that has worked as a server myself for many years, I completely understand that restaurants gets busy but the restaurant was empty, probably 1 or 2 tables. We waited patiently, till I had to walk inside myself and asked if we could be served. Manager looked at me with a face and so did other server, no one hesitated to server us. 2 minutes back in our table and a poor girl which wasn't even a server was sent to us. We ordered what we wanted and she came back 2ish minutes after saying sorry, that "today they don't do that dish" like we could've saved so much time & energy. The fact that they sent a girl that wasn't a server and she was nervous like they told her something, yeah never again. We ended up going to another restaurant which amazing customer service so a win is a win. read more

Thank you Luis and the young blonde waitress which I did not get her name. Everyone greeted us and was very attentive. Definitely know how to treat customers. The food was delicious. We opted for the no show just the dinner. Amazing. Picture lighting came out weird read more

Benihana - Coral Gables - Hibachi steak and HIBACHI STEAK FRIED RICE - Sushi Bars Near Me - Coral Gables, Florida

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THE SERVICE WAS HORRIBLE TODAY. WE WERE SEATED 45 minutes after out resyvatipn. IT IS NOT ACCEPTABLE. The birthday girl is crying. she is sad . The appitirezers arent here. i will not tolerate this. im done with this place. do not recomend. Never ever coming back. I love my waiter tho read more

Used to love coming here as a kid but this restaurant has become incredibly disappointing. We gave it a chance today and to be honest, I wish we hadn't. I understand that on certain occasions restaurants become very busy but we had a reservation for 8:45pm and didn't get seated until 9:55pm. We waited seated at the hibachi table for a chef to be available until 11:13pm. The onion soup was cold. We will not be coming back. It is not the workers fault, it is 100% management. Benihana, you should not be promising "reservations" and overworking your staff to put more money in your pocket and then leave customers dissatisfied and workers burnout. That is no way to run a business. Needless to say, we will not be coming back. read more

I celebraded one of my daughters birthdays there and it was amazing ,the chef and the staff were magnificent .Great food and a Great experience. Overral. read more

Benihana - Coral Gables - Sushi Bars Near Me - Coral Gables, Florida

First time finally tasting Benihana and the famous garlic butter! Although, a bit pricey, the food did not disappoint and the service made the experience worth it. Our waitress was patient, helpful and informative with helping us navigate the menu. The space was really big in comparison to similar to other hibachi establishments, this had a very upscale vibe to it, which surprised me. I ordered the steak with fried rice (extra steak ;-)) cooked medium and the chef made it just right, perfect to reheat for leftovers later! First time going but definitely will not be the last. read more

Benihana - Coral Gables - Sushi Bars Near Me - Coral Gables, Florida

Ugh such a bummer. My partner and I have birthdays near each other so we made a reservation and arrived 10 minutes before our booked time. We said in the reservation and at the check in calendar that we were celebrating birthdays. We were seated and waited 30 minutes before the manager came up and asked if anyone had taken our drink order. 10 more minutes after that someone brought waters. An hour into being at the restaurant, the manager brought the espresso martini my partner ordered. During the hour wait for our drinks, I went up to the bathroom - the women's room was actually scary. Toilet paper all over the ground, trash cans over flowing, and what I think was poop in one of the trash cans based on the overall disgusting smell. Probably should have left!! But sunk cost fallacy. Plus we were supposed to be celebrating birthdays! Juan was our chef, and he was incredible. He made great food. Our appetizer was ultimately comped for the long wait at the beginning of our meal. No birthday celebration. And fried rice costs $7.50 so... I won't be back and honestly, neither should you. read more

The food was great! The service was great once we got to the table and the ambiance was nice. It is definitely fitting for family events, or groups of friends. However, we did have to wait an hour and a half to be seated, even though we had a reservation. Other than that, it is a good restaurant and the food was tasty. read more

Benihana - Coral Gables - SHRIMP LOVER'S ROLL - Sushi Bars Near Me - Coral Gables, Florida