This state of the Art...repair facility is indeed..ONE OF A KIND! Paulo and his team of professionals, get it done with Excellence the first time! You will know exactly what they are doing, and you can rest assured, it will be an Excellent repair. Personality wise..you can't find a finer man, than Paulo! Honest, Fair, no games, no surprises, man of great integrity. Says what he means...and means what he says...I'm 73yrs young...I'm a pretty good judge of character by now. Expect just Excellent service for your vehicles. I have a Bentley Azure he just repaired, I also have a RR Corniche lll, and s RR Silver Seraph, I completely trust him with. Bring your patience! He's in very high demand! ( I wonder why???) Bring your wallet! If you have not yet figured out, that you get what you pay for....perhaps PeP Boys, Walmart, or Sears will be a better choice! Please don't take my word for it...Take your Exotic Baby in, and Have the Benicia Motor Works Experience, with Paulo for your self! Take care...Be well! read more

These guys are great. I took my vehicle in for an oil change and they were professional, kind and courageous. They gave me a ride home while they were working on my vehicle and picked me up when it was done. I had been going to Big O for oil changes here in Benicia, unfortunately, the Male staff had become very rude and unprofessional with me the past few times that I had taken my vehicle in for service. I'm so glad that I found Benicia Motorworks they treated me professionally and respectfully. I will definitely recommend to my lady friends in Benicia. read more

Again, the owner and master mechanic did an incredible job adjusting my parking brake. He made time for a quick but important safety repair. He. Is there, fair and none can compare. Mick read more

I do not recommend this shop. I brought in my car in to be diagnosed for a loose rattling noise from the rear and was charged $460 and the problem was not repaired. While it was there for that first issue I was also told the car had a rear axle bearing that had "excessive wear" and needed to be replaced asap for $1200. I called back after picking up my car and informed them the car sounded worse. They offered no explanation or information. Instead of taking the car back I took this car to a trusted shop in the North Bay for a second opinion. Not only did they disassemble my rear brakes, adjust the E brake, grease all moving parts for $80 (fixing the issue) they informed me that the rear axle bearing did not have any play and or wear and needed no repair. read more

Paulo is very professional, thorough and very knowledgeable. I had all four brakes changed in a timely fashion.

Paulo did a great job of replacing a battery in our old BMW. He ordered the battery and it was here within days. He was quick and reasonable and even washed our car before pick up. He is competent and very helpful. We are happy to have found a new auto mechanic in Benicia! read more

Pretty pricey and hard to get a hold of/ get updates. $400 for diagnostic. The dealership is $245. Not sure why it's so much more... friendly owner but can't say I would recommend unless you're willing to wait weeks to hear from him and willing to pay more than other shops. read more

Paolo the owner is dedicated to providing the finest service to his customers. When my 'check engine light' came in a few weeks after a prior service, he checked the previous work and found a faulty part had been installed so he replaced that part and didn't charge me for the work. Both times he was able to get right on the repair with minimal delay. read more

Pretty good experience. Had my air conditioning fixed on my Audi a7 and he was kind enough to get it fixed in a few days. Great communication as well. read more

Paulo at Benicia Motorworks is phenomenal. I called for a quote regarding my Volkswagen Tiguan making a grinding noise. I work in the automotive industry and a couple of the guys at my job said it's my rear brakes. When I called, Paulo was kind and informative. He let me know it probably my brakes but would like to do an inspection to make sure. He also said there are different sizes for the brakes on my vehicle and wouldn't know an exact number until he was able to check my car out. I was at work at the time and the guys at work who heard the grinding noise said it was not safe to be driving, especially because I have two young children. Paulo was able to get me in the next day. It was actually his day off but came in so he could take a look at my Tiguan. He was able to complete the repairs that same day! He quoted me around $600 give or take and it came out to just above $600 before taxes and fees. I'm really happy I found Benicia Motorworks(thanks to Yelp!) because my car is safe again, I have peace of mind, and a new wonderful shop to take my car for repairs or general maintenance. Thank you Paulo!!!! read more

I took my Mercedes C300 to Benicia Motorworks and had the best experience. Great customer service made me feel very comfortable while waiting in lobby. Reliable service and knowledgeable. Especially as a women coming into the shop not really knowing what's wrong with my vehicle they explain things in detail and will show you the issue as well. Very trusting and won't take advantage of women. Thank you for the amazing service! I will definitely be coming to Benicia Motorworks from here on out. read more

Let's start off by saying EXCELLENT customer service! Unfortunately for my boyfriend, he was having multiple issues with his 2011 BMW 535i xDrive - from every light on the dashboard lit up, to loss of power steering and ultimately breaking down. We were able to get a hold of Paulo on a Saturday and have his car towed to the shop. Paulo was knowledgeable, reasonably priced and helpful. He replaced the starter, alternator and door handle, changed the oil and it was GOOD AS NEW! We are so happy with the work that was done and would 100% recommend Paulo and his shop Benicia Motorworks to anyone looking for European auto repair/care! read more

Amazing service! Brought my car in to the dealer for an oil change (bought a package) they recommended I advised I needed new brakes. First oil change, dealer advised rear and front. Second oil change, advised needed rear. Finally able to get second opinion and called Benicia Motor Works. They got me in the very next next morning. Paolo advised no breaks were need, he checked fluids for me and said he only recommends my next oil change in 1100 miles saving me what the dealer quoted, over $1300. He will keep an eye on both and let me know when needed. In the rain Paolo walked me to my car with an umbrella. Extra special service! Thanks BENICIA MOTOR WORKS! You are the best. read more

Paulo and his team are incredible! They took care of our car and assessed our needs very fairly. No pressure, no over-selling. This is not the typical expletive you go through when trying to fix your car. The customer experience is unmatched. I'll be taking all my cars and sending recommendations to Benicia Motorworks. There's a reason why this business has been doing well for all they years. read more

This place is great. I needed a simple fix on my car and Paolo was able to help and send me in my way in minutes. After seeing the shop and spending time with Paolo I knew I would never take my car to another shop. They are knowledgeable and dedicated to doing things right and honest. Please don't waste your time going anywhere else. read more

Looking for a true Mechanic and not just another Technician? Look no further than Benicia Motor Works for all you European Car Service needs. Paulo, the owner is a Master Mechanic with practical knowledge and the skill to get your vehicle in top shape. His professional staff are ready to help you with both regular service needs or long term restorations at a pace and price you can live with. His friendly demeanor and love for cars is what drives his determination to give you the best service you can get. Paulo and all the mechanics there make servicing your car an enjoyable experience. Take your car to the trusted Mechanics at Benicia Motor Works. read more

Benicia Motorworks - Thanks Paulo! - Auto Repair Near Me - Benicia, California

Paolo and the rest of the folks at Benicia Motorworks are simply incredible. I've never had such a great experience with a mechanic. He cares deeply about the service he provides and is incredibly knowledgeable about European cars (we drive a BMW). They are always transparent about the costs and stand by their work. Anytime I have a follow-up question or concern, he's able to hop on a phone call to discuss. Also, given that my wife and I share a car, he also goes out of his way to drop me off/pick me up. Highly recommend!! read more

By far one of the best experiences I've ever had with an auto shop. The owner actually cares to help you and is transparent with everything. His character is reflected in his business and they do honest quality work. I went in for an oil change, since my tools weren't with me and they not only gave me a pretty good deal, but also checked my car for any other issues. The waiting room is nice and relaxing and they work quick to get you in and out with your car exactly how you want it read more

We take both our SUV's to Benicia Motorworks and always have a good experience. Paulo is always super friendly, helpful and very communicative. Pricing is always reasonable and fair. 10/10! read more

First class operation, evidenced by the variety of cars serviced there. Ours was an Audi A6, which few shops want to touch. Benicia Motor Works did the job professionally, and on time. The business boasts "European Quality " (and courtesy)and delivers. I will return without a second thought. read more

Thank you to Paulo for the excellent work he did on my Land Rover! Paulo gave me my baby back today and I'm so pleased! What a perfect gift for Mother's Day!!! read more

These guys are amazing!! I recently took in my 2018 BMW M2 for an oil and differential fluid service and I received top-notch customer service! I'm very excited to know that I have a local BMW service facility with a technician who previously worked on my cars when I took them to the BMW dealership in Berkeley. Paolo (the owner) is super friendly and made sure that the work was completed on time and correctly. They even helped me with getting a new set of rotors on my car that had been sitting in my dining room for a few months. I will absolutely be returning for future services--and would also recommend that any other BMW owners who are outside of their service and maintenance warranty period consider going here rather than continuing to patronize the dealership (at much greater expense). Being able to trust the folks who work on my car is incredibly important as well since I regularly attend high-performance driving events, autocross, and other activities where attention to detail and safety is paramount. read more

So, after paying Paulo 1,000 for a "very very thorough" diagnostic (to decide if I should trash my vehicle), he found that my transmission harness needed replacing, so I had him fix it. The part was around $800 and my grand total including labor and the diagnostic was $3,000. A bit expensive, but thought it would be in tip top shape.... then... Boom! Engine light, abs, and tire light on within 20 miles. Said he would look at it again, and he kept making weird excuses like, "The code never showed up when I ran it", and "The guys before really must have messed it up." He had my car for over a month, and took no responsibility. I don't want a guy I don't trust touching my vehicle anymore, so I'm bringing my car and money elsewhere. ("B" down by the 711.. great guy) !!!*****The funniest and most petty part of it all is that he said he put $45 of gas in my car when he test drove it, and he even ran a separate $45 charge on top of the $3,000 to my visa card. I got in my vehicle and there was slightly less than half a tank! What?! That means that he either drove my car 200miles (no), or he was blowing smoke up my butt (yup). I didn't even confront him about the gas because I was embarrassed for him. Ridiculous and sad. He's lucky I'm a peaceful guy. Real lucky. So conclusion: Lots of expensive smoke for your butt at this place! read more

The best the best the best. From costumer service to just genuine kind folks. This shop had worked on my car and genuinely saved me money and trouble. You guys are the best. Thank you!!!!! read more

Stellar service! I've been driving both American and Foreign cars for over 35 years, never have I had such superb maintenance care. Paulo lets you know exactly what's going on, highly detailed, thorough info, plus he's always conscientious of your time & budget, gives you options and does the work in a timely manner. Topping on the cake is they give your car a detail upon picking up, beyond excellent! No other shop for my car now, only Benicia Motorworks! read more

Can't say enough good things about Paulo and Benicia Motor Works. I have a lowly Ford F150 but Paulo treats it like it's one of his expensive European autos and twice now has come in on a Saturday to get my truck fixed and back in my hands. He is a doctor detective and will do ample research to diagnose the problem instead of changing out parts haphazardly till the problem goes away like all dealerships and most mechanics these days. Paulo also excels at updates and keeps you informed every step of the way so there are no surprises at the cash register. Thanks again Paulo, always a pleasure! read more

Paolo did a great job helping me out with a problem he did not have to. Even though he could not do the work he spent a week of his own tome Calling around until he found a place that Could do the work. Really appreciate it read more

When I lived in SF I had a great BMW mechanic, and now it seems I've found his equal in the East Bay! Last year I bought a used 2012 BMW 328i with every tech package available from a reputable 3rd party reseller, where the car had gone through a full diagnostic exam. Although the car has been running well it was getting time for its scheduled service, and this is where I feel very lucky to have found Paolo's shop. I reached out via text message and he was very prompt, patient, and friendly in his communications. He took time out of his evening, after closing hours, to run a full computer diagnostic, during which he found countless electrical errors, a problem with the battery, and worn out brakes. He gave me an on the spot estimate which I agreed to. The next day he emailed me a full report of the diagnostic result, every error code and what it indicated, as well as his own analysis of what needed to be done. The report contained a detailed estimate, and after the work was done the same day, that's exactly the price I paid. He also showed me the updated computer scan showing all the error codes were gone. The car came back freshly cleaned inside and out and running like a champ. A week later Paulo proactively reached out to me and offered to do another full computer diagnostic to make sure nothing had resurfaced since he completed the work (it hadn't). So to summarize - great customer service, quality workmanship, and fair pricing. Can't beat that! read more

My Mini needed a major amount of work. The O2 sensors were bad and it had a serious oil leak. Paulo was able to get the work done in a reasonable amount of time and at a reasonable price. He is the man when it comes to BMW and Mini work here in town. read more

Paolo and Scott are excellent. I had some work done (at least I thought I did) at Concord BMW, turns out Paolo was able to confirm that what BMW said they were going to do didn't actually happen. They said they changed the oil and filter and filled my urea tanks for my diesel, turns out none of that was even done. My oil level was low, the drain plug was untouched and the urea tank was only at 17%. Paolo added almost 5 gallons. Crazy, and angering. The main reason I was actually in there was because of an ABS/stability sensor malfunction. When I was at Concord BMW, they changed some bushings, and while the XDrive was taken apart, they never attached the ABS sensors back to the grommets that hold them in place, so when I turned the wheels, it pinched the wires, causing them to rub and fail. Over $2,000 spent at Concord BMW, and they made my car worse with their sloppy and incomplete work. Paolo and Scott fixed everything and recommended future service, but never forced anything on me. In this day and age, it's good to know there are still honest mechanics out there. Paolo will have my business as long as I have my car. I highly recommend him and Scott. read more

Paulo provided us with a great service! My BMW 328i 2011 had a VANOS CAM timing problem which we had not been able to fix at other repair shops for different reasons. My husband and I took the BMW to Benicia Motorworks. Paulo explained in details what needed to be done and kept us informed at each step of the process. He performed diagnostics, provided an estimate and fixed this complicated problem at the best possible price. Our car runs great now and we couldn't be happier with the received service. read more

Superb and highly competent service. Paulo is a prince.

I am very picky about who works on my BMW's and since most of the work is done by me it makes it even harder to find a technician to do it to my caliber. I tested the workmanship of this place out a few years ago with a newly aquired BMW with hidden problems I knew about. I brought it in for a basic cam position sensor and Paulo, the owner, found every problem I knew it had! So I began to get to know the owner and gave them the job of fixing all of the problems it had. The work they do is thorough, professional and to factory standards. They are friendly and, like myself, THEY DO THE JOB RIGHT THE FIRST TIME!! I gave you only 4 stars because you dont have me working there. =) So with that said, if you want your BMW or Euro car repaired or modified PROPERLY, without the hassle and cost of the dealer, go here and tell Paulo I sent you! read more

One word to describe Paulo's work: QUALITY. When it comes to the types of vehicles that he services, most owners already know that dealerships will keep their businesses afloat with the money that you pay. Not with me. Not anymore. Not with Paulo and his business around. I have been around cars my entire life and what I look for is the skill, honesty, and integrity of the recipient of my business. I know the cost of labor so I factor that in last. I have never met a mechanic that has the same level of commitment to his craft as Paulo does. At this level, he is more of an Artisan. He takes his time to make sure that your car is taken care of properly the first time. As a business owner and as a person, I can't say enough about him. You will see when you deal with him yourself. I have a Range Rover, a BMW, and a Saab I just picked up for my son. All of them will only receive a master's touch as long as Benicia Motor Works is around! Good mechanics aren't cheap and cheap mechanics aren't good. This is true. So I will settle for fair prices ANY DAY. Paulo's prices are more than fair. If you own a BMW, a Range Rover, an Aston Martin, a Porsche, or whatever else on the same level, you already know what to expect in the cost of ownership. Put less money to better use with Paulo. He will treat your car like it is the only one there (his workshop may show otherwise) but the level of attention it will receive will be second to none. In closing, if you want in-and-out and cheap service, he will gladly provide you with a list of Jiffy lube spots in the area of your choosing. If you want serious, high quality, no nonsense, trustworthy, and exemplary workmanship at better cost than what a dealership will charge, then stop by and have a chat with Paulo. He will advise you like family. You decide. read more

Finding an honest and knowledgeable mechanic can be very stressful. Everyone has a horror story about visiting the wrong repair shop. Fortunately, that will not happen to you if you head to Benicia Motor Works. I discovered the shop from a good friend who has been going here for over 20 years.. My beloved BMW Station Wagon needed a transmission (usually the kiss of death) and I was unsure about what to do. Palo gave me all the information to make a decision and I proceeded with the repairs. Transmission is running great. I have been to the shop for everything from my oil changes to other repairs.. older cars always need something.. but Palo keeps my beloved car running great.. You could look a long time to find a more honest, trustworthy and knowledgeable shop.. Palo knows his stuff.. I would not think of taking any car anywhere else.. read more

Okay where do I start.... BMWs are not cheap to run, you get what you pay for in life, so parts and labour will not be cheap on these cars. I knew this before buying my car, and I love my BMW... My car just died on me on the way home a few days ago, turns out the alternator Was bad. Called Paulo, the next day he drove to my house and picked me and drop me to my train... He then had my car towed to his shop in the pouring rain. Apart from the excellent work Bencia Motor works do, they go above and beyond in taking care of customers. I can't say enough about them, highly recommended and a genuine guy. Thank you Paulo for your continued professionism and attention to detail. read more

Picked up a used BMW 740il and brought it in for a water leak diagnosis. I couldnt find the exact location but suspected the valley pan. Sure enough it was indeed the valley pan which is an easy but pain to get to job. Paulo was also able to diagnose a few more things for me and then some. He went above and beyond to point out things that needed to be done ASAP as well as things that could wait. There was no pressure for the repairs to happen and they could have had my vehicle done in about 2 days but I decided to get rid of this car and not deal with all its issues. I have had plenty of German cars and its good to know I have a go to place in town! read more

Paulo is the bomb.com. He is super honest, very affordable and does great fast work! I'll definitely be a returning customer.

This is my go-to mechanic shop for my Volvo S40 T5 needs. Paolo, the shop's owner is not only amazing at what he does, he is also very responsive, thorough and honest with his advise. He also stands by his work and follows-up to ensure his work on your vehicle is up to your full satisfaction! read more

I brought my 2006 Mini Cooper here after it had failed its smog just before Christmas. It needed a full diagnosis by a BMW specialist after failed attempts at other garages to clear the 'service engine' light. Pablo was extremely sympathetic and confident in being able to help and booked my car in that same afternoon, despite being obviously very busy. He set clear expectations about cost and timeline and kept to them precisely. He kept me frequently updated. All the issues were identified, fixed and he even offered to book the smog retest and drive my car there for me! Amazing customer service and a very hardworking honest guy. Thank you! read more