My husband and I recently had our one-year wedding anniversary at The Inn at the Benicia Bay. It…read morewas a party of 60 people. We booked the courtyard side for our venue and reserved all seven hotel rooms for our guests. The experience was wonderful from start to finish. The entire team at the Inn was exceptional. The owner and staff were communicative, flexible, and supportive, making the event planning smooth and organized. I also enjoyed working with the local vendors the Inn suggested - their recommended suppliers for desserts, rentals, and photography were all great local businesses. They are a team that truly feels like a partner. We enjoyed our experiences working with them, and we hope you will too!

Adorable little bread-and-breakfast, located just off First Street in Benicia. It is small and…read morequiet, and the beds and linens are very nice. Walking distance to pretty much everything you might want to see in Benicia (EXCEPT MAYBE CITY CEMETERY AND BREW-HOLE, BUT THAT IS ANOTHER REVIEW FOR ANOTHER DAY ). All in all, highly recommended! And explore beautiful downtown Benicia and the surrounding towns while you are there!

I love Best Westerns. If you are traveling to or through the area I recommend this hotel. They have…read moreexcellent services for families and their pets. They were attentive and kind. The rooms were clean and comfortable. We drove all day and were just passing through and were so grateful for this place. It's close to downtown Benicia too which is so cute and wonderful! Do yourself a favor and go downtown while you are there!

You made a mistake? We don't care…read more My wife accidentally confused this location with another given that they share the same specific name and exact room rate. When she called to explain the accident and ask if she could cancel to book the correct location, she was denied. This is a case of bottom line today over customer tomorrow.

Cozy, quiet, comfortable, and right in the heart of Benicia. Room rates are also reasonable.read more

Booked a place to stay last minute. Generally I don't care for Bed n Breakfast Inns but choices…read morewere limited. This place was awesome!!! Right at the water, old but everything was spotless! Didn't have that old crinkly smell. Every where you looked there was a timeless treasures. The owners were very kind and accommodating,. Bedding soft and cozy. Breakfast had many delicious options. Walk to everything. Great location. Would love to stay here again sometime!

I'm staying here at this location in Benicia cause I couldn't find a closer in location to the Bay…read moreArea, like Walnut Creek or Oakland or somewhere like that. This location seems like a former "other" hotel from the older design. Holiday Inn Express then turn it into one of theirs. The parking is weird here, you have to use the underground parking and the spots are kinda tight. Lucky for me my friend has a handicapped parking placard that we used to get good parking. Check in was fine and I got my IHG rewards points posted. My room was fine, everything worked. Maybe not the best IHG room I've stayed but serviceable. WiFi worked as that's important when working from the room. Breakfast was the usual Holiday In Express breakfast offerings. I love those cinnamon rolls! I made a sausage patty and cheese English muffin breakfast sandwich, yeah sort of like a sausage McMuffin! Tasty! Now, I have to look for a place for dinner nearby. Maybe Chinese take out!

Price gouging! Each time I checked room availability the price for the same room became more…read moreexpensive. We decided to return home after the event ended.

Originally established as a railroad saloon and boarding house in 1879, the Union Hotel is one of…read moreSonoma County's truly iconic spots, where history surrounds you the moment you step inside. Sitting at the bar, I couldn't help but imagine the hardworking railroad crews resting their weary heads here long ago, alongside the glamorous, lively parties that once filled the space. Knowing it's recognized as part of the Occidental Historic District only adds to the magic. Very worth a stop to wet your whistle at the historic Union Hotel Saloon. The sweet bartender even gave us a complimentary tour of the public areas.

Room: Beach Primrose, 3rd floor. (I wish more people…read moreidentified their room.) I stayed here last year for a long weekend. I love this hotel, but it's not without its quirks. I gave it as many as four stars because everything was clean and I love the character, including the marginally-dilapidated atmosphere, the ancient "lift" (can't really call it an elevator). If you want a slick, polished experience, choose a different lodging. Maybe the "Inn at Benicia Bay" down the street; I had breakfast there one morning and it looked very posh. But if you want a piece of history, I am passionate about the Union Hotel. Things to note before you take it on: The management is notoriously hard to get in touch with before your stay. While you're here, there's someone at the desk during the day within limited hours. But don't expect any contact or action at night. Don't expect calls back. Their late-check-in process was a little nebulous in terms of explanation before the fact, but worked out really well. I came up with adult children and needed an extra bed, but never got any closure on my requests. Not to worry, there were a couple of rollaways in the corner of the hallway with the housekeeping materials so everything worked out well. We tried the jacuzzi tub, and although it started up OK, we immediately regretted it because it sounded like you were right next to a 747 taking off. Then we discovered it wouldn't shut off! I called the after-hours number but didn't get a response. Finally we found a GFI outlet opposite the sink and if we tripped it with the Test button, it shut off the Jacuzzi! That was the only real problem we had. The room was nice and roomy, and even though it was one of cheapest rooms, it had a nice couch and coffee table for meals and activities. Great view from the 3rd floor overlooking the side street and the bay over to the side. The bed is so plush in the Beach Primrose (as of 2025), they have a little stepstool at the foot for you to climb up. If you're marginally athletic you can hop up on it from the side. All in all, very comfy. The town is great. Lots of good food, including the bar/restaurant on the ground floor. Doordash and Ubers available in town, too. Very restful weekend. Read the history on a section of their web site and other accounts of Benicia and Vallejo. Amazing stories, including the fact that it was the site of the State Capitol for a year or so. Lots of ghosts in this town, including in this hotel. You can feel her in the walls and halls. I'm coming back soon to get to know it more.

While we thoroughly appreciated the stained glass windows, rustic charm, and history of the…read morebuilding itself, the overall impression the lack of service help available provided was insufficient. Our server was doing her best on her own for the entire establishment and we respected her situation. The Gabby's Jolt was merely strong and seemed to be missing ingredients listed on the menu. We had ordered the stuffed mushrooms appetizer which was tasty, the filet mignon entree and halibut entree ( of which we told the server we'd like to have a glass of white wine to accompany it but had to wait until the entree was nearly cold to receive it). We ate two servings of bread an do bitter while we waited for the entrees. The filet was tender and seasoned well in addition to being cooked a bit over medium, had a large portion of spinach and mashed potatoes, and came with the same red wine reduction sauce as the mushrooms which we found a bit odd. The minutely seasoned halibut has to have been the tiniest piece of fish we've ever seen served and only had six small potato quarters and like 6-7 stalks of asparagus with it. Overall, we ate everything because of the small halibut entree, but will most likely not return. I suggest the owners have more than one server on a Friday night, For everyone's sake.

A staple in Benicia when strolling downtown through first street. There's indoor and outdoor…read moreseating. I don't think I've ever really noticed that it's a hotel. They also do ghost tours around this area too. But one of my friends really likes this place to get a drink. Nice and cozy, we planned on getting a drink then just decided to grab dinner here on a Saturday evening. We started with some cocktails, I just got a tequila soda and my friends got a mojito and jazzy cosmo. They also give you some bread and butter. I asked what the most popular salad is and they said it's the pear salad, so I got that with chicken and devoured it. My friends got the chicken Marsala which also sounded popular and the penne pasta. Theres plenty of street parking downtown when it's not too busy but it's also nice walking the streets here and the servers were very friendly!

I don't think I have stayed at a Hampton Inn before but if the other ones are like this one, I…read morewould love to stay there every time!! Welcome was good. Reception desk staff was nice and courteous. Room was wonderful. They have toiletries in case you forget. Pool view from the room was awesome. The spa and pool is awesome. Breakfast was great. They also have breakfast bags in case you can't make it to breakfast. So thoughtful and nice! Absolutely loved this place and perhaps next time we are at six flags we would love to be back here.

Breakfast good. Staff very, very nice. Hot tub was super hot and blissful on the cold and rainy…read morenight we were there. Beds were comfy and room was quiet. Took off (1) star because tub wasn't very clean and water pressure wasn't great. Overall, good place to stay.

A beautiful venue what appears to be out of no where. We came here for a wedding and it's simply…read morebeautiful. Loved the food and drinks. Great service.

Mother's Day brunch: The menu was very small, ran out of multiple items, and, again, it was very…read moresmall; service was all over the place. They comped the meal, and we didn't ask for it; we only wanted to split the check, which was a policy that was never discussed, but their system could do it. So they decided to comp the check, given the many issues. Then the manager calls me after we leave, leaves a message, and says, very passively aggressive, "We comped your meal, but you did not leave the server a tip." Servers live off tips. But don't worry, we took care of her tip. Have a good day." Umm, excuse me? I was a server for over 7 years. First of all, I wouldn't expect a tip after the establishment that failed me by not ensuring they had adequate kitchen supplies to keep a Mother's Day up and running. Additionally, I would have added more staff to the day, which would of course be very busy. And lastly, how are we tipped when you comped the bill and walked away, and nobody had cash? We did not ask for the bill to be comped. So for future reference, dear John I don't recommend calling your customers and bullying them over voicemail. You're the problem, not us.

As soon as my wife got in the bathroom to shower I hear her scream then she runs out of the…read morebathroom mortified and speechless. I go in the bathroom to investigate, and find a cockroach as big as my hand just wiggling around on the shower curtain. As my wife puts some clothes on pleading to leave this place, I make my way to the office where I find it impossible to get a hold of anyone. I'm ringing the bell, dinging the door, yelling "HELLO?!" .... NOTHING. Literally TEN minutes of this with NO help. I had to track down the housekeeper and show her a picture and ask her "is this normal here?!" Catherine the housekeeper came to our rescue but had to spray bug spray all over the bathroom to catch the bug, which is when the desk clerk who was "NOT a manager" finally came out of the office . When i mentioned a direct refund, he quickly offered to switch rooms, but retracted the offer once Catherine came out with the shower curtain wrapped up with the bug in it. "So you guys are good then right?" The desk clerk insisted. "No. I'm not. I would like a refund" I said. He quickly dismissed my request with a timid unfulfilled promise of an disclosed "substantial" discount for our troubles. My wife did NOT feel comfortable enough to use the bathroom for the remainder of the visit, and quite frankly neither was I. Also the desk clerk promised us once the room was clean post check out, our $100 deposit would be swiftly refunded into my account which has not happened yet either. Two nights=$180 Unreturned Deposit=$100 Discount=$0 If I could rate 0 stars I would.

Mostly smokers live here…read more If you need non-smoking rooms I would book elsewhere. (2025)

April, 17, 2026, 3pm : Hotel is nice from outside and restaurant, lobby and bar all nice, only…read morekicker is they were both closed ? No explanation to why? Disappointed and did not see closure on the website or would have booked elsewhere. The man at Reception desk was very friendly, smiley and helpful, give props to him! The lady there, couldn't crack a smile to save her life, Heard horror stories after I booked non-refundable room, glad my room had no bed bugs, as I read elsewhere. She gave us a keys to a room that was not cleaned? And charged my boyfriend's credit card for room again, and I had already pre-paid for room. My boyfriend checked in earlier than I, he then left to get snacks, came back to room to house keeping cleaning it and we were then informed the room was not cleaned until now? Miscommunication between desk and housekeeping, luckily the male receptionist helped figure that out. Room was nice and bed was comfortable. He was very accommodating to let my boyfriend watch the big screen TV at the closed bar for Giants game. Entrance Doors are locked at night, make sure to have your key to key in Main lobby doors

A longtime friend of mine was getting married at the nearby Hiddenbrooke Hills by Wedgewood Wedding…read morevenue. Initially, I thought "I'm not going to drink; therefore, we can make the one hour drive back to our home in Elk Grove after the wedding reception. Thankfully, my wise and beautiful wife intervened and strongly suggested that we book a room at the Courtyard Vallejo Napa Valley (there was a discounted rate available for members of the wedding party). Since there was some construction taking place by the hotel, Google Maps misled us (the entrance of the hotel's parking lot is on the side of the hotel that faces the nearby Chevron). Entering the hotel, we were checked in by an employee who acknowledged me with a head nod. Generally I find this to be unprofessional, but I gathered that he was a little flustered by a difficult customer that he was assisting prior to us. After providing us with room keys, he gave me a parking pass to put on my dashboard (parking is $10). We entered a very clean room that had both a refrigerator and microwave (very beneficial considering that my wife and I brought our breakfast meal prep for the next morning), along with a nice view of the neighboring Six Flags amusement park. Speaking of the amusement park...the room was well-insulated; therefore, we could not hear the screaming of the patrons on the roller coaster that faced our room. I'm so glad that I took heed to my wife's advice, we experienced a comfortable and safe stay at the Courtyard Vallejo Napa Valley!