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Benefit Cosmetics Boutique & BrowBar

4.5 (92 reviews)
Closed 10:00 am - 7:00 pm
Updated 1 month ago

Services - Benefit Cosmetics Boutique & BrowBar

Eyebrow services

Waxing

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If you're blonde or redheaded, don't go here. Today a brow specialist (Maya) did my brows at this location, and I noticed that the lighting was terrible. I said "are we okay to do this in this lighting? My brow hairs are very blonde and transparent and can be hard to see. Maybe we should use my phone flashlight?" But I was brushed off. 3x during the service the brow specialist tweezed a piece of skin (not hair; skin!) HARD. I jumped and it hurt. At home, 10 hours later, I can see the little red scratches from the tweezers grabbing those bits of skin HARD. This has never happened to me at a brow tweeze session before. The aesthetician straight-up couldn't see where the hairs were. I also noticed that my right brow looks basically fine (that's the brow that was closer to the window)-- the right brow is more or less okay-- but my left brow (the brow that was away from the window, and so more in shadow) has pieces taken out of it that shouldn't have been and some hairs left in it that maybe also shouldn't have been left in. A bald spot appeared in my left eyebrow. The aesthetician swore she didn't tweeze "THAT hair", "just the hair below it". BUT as a brow tweezer it's your job to know that if you remove the hair below a sparse spot in a brow, you will leave the sparse spot with no camouflage! Why didn't she take two seconds to move the brow hairs with a spoolie brush and check for this before just tweezing away? I also asked her about a specific area and said "did we miss the hair here? Don't tweeze yet, just tell me," and she responded by tweezing hair out of that area before I could tell her to stop. I specifically told her "I really just want the strays gone. I want my brows to stay full and I don't want a big 'before and after'". And now I have a bald spot on my left eyebrow, a sort of wonky-looking left eyebrow, and little red scratches/wounds where the aesthetician missed hair and hit skin. I am a redhead and it takes my brows FOREVER to grow. I am really devastated. Some advice to Benefit: if you aren't equipped to do blonde brows, say so-- don't lie. Don't be cheap, get real lighting. Use ring lights if necessary. What happened to my left brow, and the way my SKIN (not just hair) was tweezed and scratched up, should never happen to anyone! And I literally gave you the chance to tell me you couldn't handle blonde brows in your store lighting, but you bluffed and pretended it would be fine! And don't just remove hair around a bald spot in the brow without first thinking about how it will affect the look of the whole brow. And after all this, the aesthetician asked me to my face if I wanted to leave her a tip. I went home crying. Never again.

Before & After // Wax & Tint with Pamela
Ashley P.

I've gone here about three times since living in New York since October. I adore Pam - she's a kind, personable stylist and does a great job. The location is so close to my house I get lucky I got hop over in a matter of minutes. I had a bit of a wax burn on my last trip but I also started taking a retinol and semi forgot that can affect the skin. It went away within 48 hours but it can happen: just a warning. I get a tint & wax and it lasts around 4 weeks. They do ask and provide make up after your appointment if needed or desired which is a nice touch. Appointments are easy online or walking in and they have a great clean space.

Dionne H.

I will admit I am a newbie to the benefit brows a go go studios. So I am glad my first experience was amazing. The store is decked out in the benefit brand theme and well lit. I love the lighting in the studio I was kindly greeted then led to sign a short questionnaire. I was super excited about my appointment with Monique for lash and brow linting. (Everyone at brows a go go is licensed and very well trained. They want their clients to walk away happy and return) Also the boutique is super clean and each esthetician station looked clean and sanitized. Monique used her hands to show me where my brows should arch, start and end. It was a quick, easy and painless process. Vaseline was applied as a precaution. The nontoxic dye did not contain an odor. It took about 10 min for the dye to set. My lashes also took about 10 mim. I will admit I was a little nervous about the dye going into my eyes but that never happened. Monique cleaned up the dye and rinsed my eyes thoroughly with saline. I also got a eyebrow wax to enhance my brow tinting results. My lashes are darker and my brows look neat clean and filled in . I enhance the cleanup with a little bit of concealer . I highly recommend benefit if you are in the Chelsea area. Appointments are recommend and walk ins are accepted . I am very happy.

Eyebrows before...

I only have one thing to say... MONIQUE!!! She understands exactly what I want. Whether it's shape, symmetry, thickness, or color. I'm very picky when it comes to getting my eyebrows done. I usually go years in between because most artists don't get my vision or completely mess up when it comes to the tint (too much red tones - I'm blonde...) But Monique knows what she's doing! And now I don't think I'll wait as long between appointments

William R.

I am obsessed with my experience at Benefit! I am a MUA so I take my brows very seriously. Marilyn was amazing and I'd highly recommend her to everyone. I told her what I want and she gave me just that! In the past I'm always told my brows don't grow the same so I should expect certain results. Can't wait to sit with her again in 3 weeks! SB: I filled them in but they look really good naturally!

Tint and wax by Amanda!

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5 months ago

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6 months ago

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1 year ago

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3 years ago

I really love this place. Had my brows done by Tiffany and she awesome and so gentle with the wax. Definitely coming back to her.

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9 years ago

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7 years ago

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Thanks for the 5 stars! We hope to see you again very soon xoxo

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Ask the Community - Benefit Cosmetics Boutique & BrowBar

Is Monique no longer at this location?

Hi! Unfortunately Monique does not work here anymore. BUT, we do have several other amazing licensed estheticians that are ready to help you achieve your beauty goals!

Does anyone know where Marilyn or Lizbeth went? They always did a fantastic job.

Hello, Marilyn and Lizbeth aren't with the company anymore. Call us at 646-789-4570 to schedule with your new brow bestie!

View All 4 Questions

Review Highlights - Benefit Cosmetics Boutique & BrowBar

Monique is like a magician because she made my brows look full and natural, which is very important to me.

Mentioned in 15 reviews

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Uni K Wax - West Village

Uni K Wax - West Village

4.9(40 reviews)
0.7 miWest Village

I needed a quick wax before vacation and since I had a last minute work trip to NYC, I was under a…read moretime crunch. So when I looked up waxing services on Yelp and noticed that Uni K was nearby, with great reviews and online booking I was locked in! First of all, it was so happy to see that they had some same day appointment availability! Why that may not always be the case, some booking systems will still only show starting next day. I also loved that their menu had a lot of options, including more than one type of Brazilian to book. When I showed up to my appointment, I checked in and filled out some basic, new client information. I was then taken to my room with my waxer promptly after. They use hard wax here which many people prefer, but for me hurts the most. But I don't really care what is used as long as they're hygienic, quick, effective and will not spawn in-grown hairs. My waxer was quick, thorough and one week out...things are still looking good! As a bonus, first time clients got a significant discount which made me even happier about my experience. While my experience before check out was already excellent, that was just icing on the cake. Overall, I left very impressed and will definitely return again in the future!

I've been going to Pratima at Uni K Wax West Village for over 15 years and the service has remained…read moreconsistently top tier. She is professional, thorough, and makes every visit comfortable. The studio is always clean and the staff is welcoming. It's rare to find this level of consistency and care for so many years. Highly recommend!

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Uni K Wax - West Village - Uni K Wax West Village Lobby

Uni K Wax West Village Lobby

Uni K Wax - West Village - Uni K Wax West Village

Uni K Wax West Village

Uni K Wax - West Village - Uni K Wax West Village

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Uni K Wax West Village

Benefit Cosmetics Boutique & BrowBar - cosmetics - Updated May 2026

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