Very good service. Random walked-in but still got served The place is tidy and clean The staff is so welcoming and friendly Loved it read more

Benefit Cosmetics BrowBar - Cosmetics & Beauty Supply Near Me - Miami, Florida

I occasionally come to do my brows here. Not because they do a bad job but just cause I don't have a lot of hair, it's pricey for no hair, and I go for mostly maintenance. Came here again looking for a brow clean up. It had been a minute and I hadn't even plucked my own eyebrows. So it was about that time. Went to the counter and asked for any available slots. The girl who was there took me right away telling me she was open. Wow. She did a great job. Really knows how to style brows and color them in. Not only did I get them cleaned up but she filled them in too. I was super satisfied with the service and for the way it looked. Thank you Nicole! I will definitely ask for you or book an appointment online to have my brows done with you again. You did an amazing job!!! read more

Made an appointment a couple days before showing up. 30 minutes before my scheduled appointment, I received an email that my appointment had been canceled. Didn't receive a phone call or text or anything. I made another appointment for about an hour later and showed up. There was a sign at the desk that the aesthetician was out and will be right back. 40 minutes later and no one showed up. I will not be returning as these people don't have the decency to call or text if they are running late or unable to make it to an appointment. Disappointed because I like Benefit BrowBar, but will drive further to another location. read more

My appointment was at 4:30 and I arrived at the counter at 4:34 and the person i made an appointment with, Joshua, had either picked up another client or was still in the middle of one. I wasn't given the option to wait or told what was going on I was just taken care of by someone else. It was my first time there so I was confused and shy. Very disappointed that nothing was communicated to me and that he just passed me off to someone else since k had booked an appointment with him. My brows are ok. One is much sharper than the other. One is waaaayyy more rounded than the other... and shorter. Was expecting more but maybe Joshua is good. I just wasn't given the chance to find out read more

I have been getting my eyebrows done for 15 years and I have never experienced a burn. Vivian was my technician and seemed to be preoccupied with people who were walking by asking questions about the place and training a new employee. She skipped the eyebrow mapping step, which I know is routine for the brow bar, and just continued to layer on hot wax without removing it in a timely manner. I left there with red, raw, and extremely painful eyebrows. Following days lead to puffiness and scabbing. After being a costumer of the brow bar for years (different location) I will never return. Pure negligence!! read more

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I got my eyebrows done 2 days ago on Saturday. I am used to doing my brows at Benefit BrowBar in Las Vegas many times so I thought it would be the same. I was wrong. My brow was did by Jordan. It was painful getting brows done and I it was normal at first but then I noticed the bruises by my brows. Normal brow job would only caused redness and it would eventually go away but this redness and bruises been on for 2 days. I would not come back to this place again!! read more

Benefit Cosmetics BrowBar - Bruise on my brow from the service - Cosmetics & Beauty Supply Near Me - Miami, Florida

Finding someone to do your eyebrows is tricky. Yeah, you could get it done at a nail salon for about $10, but it's impersonal, not very clean and they do the bare minimum. But not here! Robert was absolutely incredible! All the positive reviews are right about him. He is a master at shaping eyebrows, and pays attention to every client and their needs. He shaped, waxed, filled and highlighted my eyebrows to utter perfection. Yes, it's a little pricy than other places (mine was $21) but with his attention to detail, and how he made them look on "fleek," its definitely worth it. It was my first time there, and now Robert has a customer for life! read more

Very pleased with the service offered by Maria. I had not waxed my eyebrows in 2 years since my old eyebrow place always left me disappointed. I was nervous to trust someone with my eyebrows again but I'm so pleased with how they look. Maria is the sweetest and she really took her time with every little detail. She involved me every step of the way to make sure I was happy with the result. It's safe to say I will now be going to her for waxing my brows regularly. So so happy with how I look read more

Love this brow bar location. Nicole is my go-to gal. So sweet and talented. Love it here. May be a bit "pricey" compared to other brow waxing salons but it's worth it. Highly recommended. read more

If you're going to Benefit for the first time, call and make an appointment with NICOLE. SHE IS THE BEST. She will make your brows look A-M-A-Z-I-N-G! She is super friendly and is passionate about the brand. You will not be disappointed! read more

Robert is the absolute best! Love him! Not only is he super nice and sweet but he leaves your eyebrows looking flawless. I recommend him to everyone I know! My eyebrows are super thin and have no shape to them but Robert always manages to work his magic! He is so good that he is always booked so try and call ahead to make an appointment or if you're lucky sometimes he takes walk-in appointments. read more

Benefit Cosmetics BrowBar - Cosmetics & Beauty Supply Near Me - Miami, Florida

Still amazing! Roberto has been promoted (well-deserved) and is no longer at the brow bar. Do not fret! Ask for Poli! He's phenomenal and a licensed cosmetologist. He's so warm and inviting. I'm so picky with my eyebrows but he did an amazing job. Be sure to call in advance for an appointment because they're pretty booked! read more

Nicole is amazing! I have recommended her to all my friends. She is extremely talented. I don't trust anyone else with my eyebrows. Not only does she do a great work but she also gives me makeup brow advice. Eyebrows are everything and lucky I found Nicole to make mine great. Love love the benefit brow bar ! read more

So I recently moved back into town from out-of-state and my lady who used to thread my eyebrows was nowhere to be found. Desperately I grew out my eyebrows and I tried to find someone who is going was as talented and caring for my brows as I was. I am so grateful that I found a Pauly at the benefit brow bar in Macy's at Dadeland mall! This was actually my very first time going to any benefit brow bar and the experience was fantastic! PAULY PAULY PAULY has earned himself a loyal customer read more

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Just accompanied my girlfriend to have her brows done. Both attendants were chatting when we walked up at 2:40 pm; all chairs were visibly empty. However, they could not take care of us because "we have to got to lunch now at 3:00". A very classic example of how businesses fail. read more

I was at the stand for my 12:00 appointment confirmed the day before. When I arrived, there was nobody there. Waited for over 15 minutes, even going as far as asking two employees from other beauty stands if they knew if there was my workers that had arrived today. One of them was extremely nice, even going and calling a woman she knew that worked at the stand. She left a voicemail but was never answered. I ended up going to Eyebrow Design 21 in front of American Eagle. They did my brows for half the price of what I was originally going to pay at Benefit Brow Bar. They were all super wonderful, accepting walk-ins and asked me at every moment to check if I liked how my brows looked. I rate Benefit 1 star for the lack of professionalism. If nobody is going to be there, I'd appreciate it if they would cancel instead of making me waste my time. read more

I went to the the Benefit Brow Bar in Macy's with my sister hoping they'd take us as walk-ins on a busy Saturday and they did! I was really hesitant as I always am when trying a new eye brow place/person but I had nothing to lose soon I'd be leaving town and didn't mind growing them out again and finding a new place when I'd come back to town in December (if things went badly). But I digress, I had to wait a few minutes because they were busy but in the meantime one of the girls there cleaned and primed my face. After about 10 minutes or so I sat down with Lorena (very friendly lady) she "mapped out" the shape she'd give me and I ok-ed it. They do apply a lot of product to fill in and find your shape.. don't freak out. In the end Lorena cleaned it up and I went from Martin Scorsese brows to Kim Kardashian brows. I highly recommend her and my sister's eyebrow lady (Karla). My sister had hairy caterpillars for brows and now she looks like a lady. I highly recommend this place and before I left I was sure to make an appointment! (P.S. it costs $20 for the brow shaping) read more

Never in my life have I been so in love with my eyebrows than I am now. I visited the brow bar as a walk in hoping to see Robert. A friend of mine mentioned how happy she had been with two different techs at this brow far. Last time I did my brows was a few months so I was skeptical, but I needed it so I figured I would give it a go. Lorena attended me. She's very nice, she listened to my concerns and to my brow preferences. All I can say is WOW. she is a brow queen. My brows look full, even, and angled. Its exactly what i've wanted for the longest time. Worth the trip, no doubt! You won't regret it read more

Just an update! Mariel is no longer here but Joshua is absolutely amazing. Both me and my mom do our brows with him and he listens to every single one of our requests. My brows have never looked better, and my mom is extremely thankful because he made her brows look phenomenal. I would recommend Joshua to anyone looking to do their brows. read more

Just got my brows done and left VERY happy! I never get them done and am always nervous when I try a new person but I think I've found "the one" with my girl Jordan. Not only did she shape them exactly how I was imagining, she was incredibly personable and a pleasure to talk to. Having my first enjoyable waxing experience might be the motivation I need to get them done more often and I for sure will be going to Jordan. Thank you again for the bomb birthday brows! read more

Now, giving this place one stars although I wasn't able to even try it. I pretty much got stood up by them. I made an appointment online through yelp at 8:10PM for the next day at 12:30 in the afternoon. Now, I work nights so to get up at that time to do my eyebrows, that's something serious. I got there on time, and NO ONE was there. I even tried calling and I watched the phone ring because I was hoping it was connected to someone's personal phone but NOPE. I would've even waited an extra 15-20 minutes if they would've just told me they were running late. But, no one answered. I went next door to ask the lady if she knows what was going on and she said no, that someone should've been there by now. I explained to her I had an appointment. She called management to see what was going on. Management got a hold of the people and they said they weren't going to make it today. OKAY. So, atleast send an email out or notify the person you guys can't make it. This was very unfortunate due to the fact that I wanted to try it. I woke up sleep deprived to get my eyebrows done but they didn't have the decency to let me know they couldn't make it. 5 stars for the store/booth next door who actually helped me and referred me else where read more

Benefit Brow Bar at Macy's is AMAZING. I cannot recommend it enough. I have gotten my eyebrows done at Benefit Brow Bars in San Francisco, Boston, Miami and Dallas and no matter where, you consistently get great service and great brows. I mainly get my brows done here with Robert. He is friendly, attentive and genuinely cares about his clients. I always leave with my eyebrows consistently on-point--filled, highlighted and everything. He takes his time to make sure your brows are perfect. My only qualm is that they don't honor appointments well. There have been times where I have made my appointment on the dot/early and whoever I am scheduled with has seated someone in the chair without regard to the schedule. This is frustrating because it has left me sitting there for up to 30 minutes at a time. They don't really seem to care either--everyone who works there in general is very passive about customer service. They also only do cash tips so make sure you bring some money! read more

Joshua did my brows and they were amazing! Great customer service!! Brows on fleek! Will definitely be going back when they grow again! Did a great job! read more

Best brow esthetician is Nicole!! She is very detailed and makes sure to give you what you want! I've been going with her for a while now, she's also very punctual with her appointments.Make sure to book an appt a head of time. read more

I've had great experiences at this location. I've even taken my mom, who is not the easiest to please, and she loved Nicole! She was very nice and took the time to recommend brow and foundation for my mom to take home. read more

Came in not knowing what to expect.. I made a appointment online I picked Mariel randomly. When I came in the people were very nice and attentive. I was helped by Mariel very quickly as I came in. Well let me say that she is AMAZING not only is she super sweet and attentive she got my eyebrows looking AMAZING.. she really has a talent for it. I also tried their new liner and she did it for me and it looked really good so I had to leave with it. I can say that I will be coming back to her because I've gone to many eyebrow places but no one does eyebrows better than Mariel. Thank you so much! read more

Ok so, I really don't want to share my brow guru but he's so talented that I must!! I am really picky when it comes to my eyebrows and I have found a hidden gem at the Macy's, Benefit Brow Bar. He truly is the best brow aesthetician there!! Can you say perfection? I have nothing but great things to say about Joshua. He's even stayed past his shift to do my brows. (*Management he deserves a nice bonus*). He has a client for life here. (Side note- I love Benefit's wax and no double dipping occurs).-Oh and on your birthday you get a freebie! read more

I was really nervous to get my eyebrows done after a bad threading experience elsewhere but decided to try the BrowBar while walking through the mall. I've gotten my eyebrows done by Mariel twice now and it has completely changed my look for the better. She took her time to frame my face and make my eyebrows even (something I struggle with since they're naturally asymmetrical) and I've been getting compliments by friends and coworkers. She's made getting my eyebrows done something I no longer dread but look forward to. Very sweet, professional and thorough! read more

No other place i would do my brows! If you want fabulous, on point, perfect shaped brows NICOLE is the specialist for you! Love her ! Literally the best, wouldn't do my brows with anybody else. Shes so funny and so good at what she does. Ask for her, you wont regret it ! read more

Had my brows done with Joshua he is amazing!!! If you haven't tried him yet it's a must do! Totally an EyeBrow Master!!! Extremely satisfied with his work! My eyebrows look amazing! read more

I get my eye brows done with Mariel and every time they look flawless! Atmosphere is fun, she is nice and attentive. Definitely recommend to anyone looking for a perfect eye brow! read more

Nicole is amazing! She takes her time, explains things, and most importantly does your eyebrows how you want them! Super friendly and sweet. 100% recommend. It's pricey, but worth It! read more

Great service! I loved how my eyebrows came out! I didn't have an appointment and went during my lunch hour, wait time was less than 5 min & the lady who helped me was phenomenal. She was extremely detailed and made sure my eyebrows matched. Bonus, on your birthday your eyebrows are free I'll definitely be coming back! read more

If you want beautiful and perfect eyebrows, ask for Nicole. She is great and such a pleasant person. She has great conversations and is very funny. She left my eyebrows exactly how I want them and she also did my daughters. My daughter was extremely happy with her because she has very delicate skin and Nicole was very gentle and her face did not get irritated afterwards. I highly recommend her!! read more

I had an amazing first experience with Mariel! She's super sweet and arrived right on time for the appointment. I had been letting my eyebrows grow out for the past few months, so I was super weary about having somebody do them. In the end, more than happy with the results and can't wait to return! Thank you Mariel! read more

I come to this benefit specifically just for Nicole. She is so sweet. I come every two weeks and will only let her touch my brows. Everyone always asks me about my brows and I tell them Nicole from Benefit is the best. She's normally at the impulse beauty stand where they have a little benefit area. Honestly don't know what I will do if she ever stops waxing or if I leave Miami. The best!!! read more

Been going to the Brow Bar for years. They do an excellent job, but I must say, Nicole does fantastic work on my brows (and other pesky course facial hairs). She meticulously grooms my brows to perfection every time. My brows are flawless. Highly recommend. read more

Outrageous prices for something I can do in a nail place for 10 bucks lol never going back

Impossible to get an appointment, never seen anything like it! They definitely lost a costumer & my referrals. When i was there buying products they where so helpful because i was spending $$$ on products? They accommodated me and fit me in for eyebrows now i've called several times during the week and weekend and there eye brow technicians are either always at lunch or booked???? Really, all 3-4 times i've called even Monday's at 2:00, they are either short staffed or turning customers that call away!! This has happened to me at both Dadeland & Int'l Mall, not worth the hassle to deal with poor customer service!! read more

The only place I trust to shape my eyebrows. Nicole is so knowledgeable and friendly and really does an awesome job. I bring all my friends to her. She always does her best to fit me in last minute and listens to my wants, needs, and concerns. She's always recommending the latest Benefit products to make my brows look even nicer. I'm hoping that she's at my Dadeland store for a long time. It's so hard to find someone to trust with your eyebrows. It's taken me a long time to get them to where they are. I would not just go to anyone. Make Nicole your eyebrow specialist TODAY! read more