We had a really positive experience with Beaver Coach Sales, even though we didn't initially…read morepurchase our RV from them. Ryan first showed us a used Newmar New Aire that we really loved, but he didn't have one available at the time. He was still incredibly helpful and generous with his time. If we were purchasing again, we would absolutely go through him. Unfortunately, we ended up purchasing from the world's largest Newmar dealer in Florida, and the experience there was abysmal and expensive. We drove from Florida to Oregon (home) for a 6 week trip and took a couple small trips. After compiling a big list of necessary repairs, we returned to Beaver for service. That took about 5 months, though we weren't in a hurry and it seems they were very thorough. Nine months after initial purchase, we scheduled a paid walkthrough with their specialist, Aaron Pierce. That experience made a huge difference. Aaron took the time to walk us through details we didn't even realize we needed to know--things that would have made our earlier trips much easier and more enjoyable. Even when leaving, Aaron, Jaime, and Ryan all made sure we knew how to reach them if there were questions or issues. Arriving back at home, we had questions on AGS settings and Aaron has been very responsive via text messaging. Overall, Beaver Coach Sales has been helpful, knowledgeable, and willing to support us even when they didn't make the original sale. That says a lot about their team.

On 10/22/2025 we purchased our 3rd Newmar, our first from Lindsay at Beaver Coach Sales in Bend,…read moreOR. The buying process with the previous dealers was abysmal. We really felt like the dealer's primary emphasis was to get the sale and get rid of us. The delivery walk-thru on our last coach was to be three hours if we took delivery during the week or two hours if we took deliver on a Saturday. I guess I learn faster on Saturdays. Beaver Coach Sales offered "as much time as I wanted" for the delivery walk-thru. Put it this way, Beaver Coach Sales treated us like we have been treated at the Mother Ship (Newmar factor service department in Nappanee, IN). The entire process was respectful and enjoyable. Beaver Coach Sales did everything they promised to do, including verbal promises. They worked closly with Newmar to get two Freightliner chassis issues fixed before we took delivery. Everyone is an expert in their area and understand who to direct your questions to if they can't answer your question(s). Lindsay is the consummate salesman, very relaxing to talk to. Travis worked with Lindsay to get the "extra things" accomplished. Stepahnie always greated us with a warm smile and a true desire to help. Shu, the busines manager; based on their attitudes Shu and Lindsay must have been brothers. Service!, also known as Becky, is someone we all need to get to know. A joy to work with, Danny, the electronics technician, knows his stuff. He was able to explain things so that I could understand. Maria; this was the cleanest coach we had ever taken deliver of! Thank you Maria! If there is a fourth Newmar in our future it WILL be from Beaver Coach Sales. Thank you Beaver Coach Sales.

*Been taking our trailer here 5 or so times. Never again!…read morePRO: They seem to do good work CON: They padded our bill by a few hundred dollars this time (and a couple others too) with no phone call to accept. Done with them as they will add things u don't authorize and suddenly things appear that need to be fixed that were totally fine when we brought it in. ASK how much or expect a bigger bill. Trust me, Im not a pushover and made them correct it. Avoid the horrible lady behind the desk with zero customer service and bad attitude when called out for the overcharges,

They are friendly and courteous. We were able to get scheduled pretty quickly. They explain what…read morethey will do to fix the issues you have with your RV. They get repairs done quickly. The pricing is reasonable. We've been there several times.

My wife and I decided it was time to buy an RV. I left work early and got to Big Country RV about…read morea half hour before they closed. I am sure the team wanted to go home after a long day. Donnie spent all the time needed to help us pick the right trailer to fit our needs. We never felt rushed. He patiently answered all of our questions and showed us so many they all blended together. He took us back to make a top three list and we went back and forth until we settled on the perfect one for us. We settled on a very fair price and we are very happy. Everyone we have dealt with so far has been great! Right from the start we felt welcomed and appreciated as a customer. I was shocked to read some of these reviews and I can tell you it is the absolute 100 percent opposite of our experience with Big Country. Look folks you're buying an Rv, camper or trailer. These aren't pianos or fine woodwork finish carpentry pieces. All of them are made as light as possible with minimalist materials. They aren't meant to be your house. Little things are going to break or need to be adjusted and maintained regularly. Its part of the deal. If your not ready for that don't buy one, and sure as heck don't blame the dealership for these. If you need an Rv go ask for Donnie! tell him Carl sent ya. He will treat you right. I have already recommended him to family and friends. So far they have exceeded my expectations and earned my business and five stars. Thank you Big Country RV!

We purchased a new travel trailer from Big Country back in March…read more After spending a few days shopping over in the valley (Eugene - Portland), we were pleased to discover so many floor plan options and fair prices close to home at Big Country in Bend. Wes took great care of us. After the trailer we decided to put an offer on was sold just minutes before - he was very accommodating and motivated to get us in a trailer that we loved. The whole process from browsing with Wes, to discussing our options with the manager Kevin, to final paperwork with Dan were smooth, efficient and we felt like we were taken great care of. I would highly recommend anyone who's shopping for an RV or trailer to go see Wes at Big Country in Bend.

Tweet came out in a Sunday to fix our rig, in and out in three hours, so we could safely get back…read moreto our meeting trip! Highly recommend!

Gave Terry $100 deposit for a JDM Subaru engine, he came off as a decent guy,,,,,, Then never got…read moremy engine for me and refused to refund my $$$ This is Not an Honest business, do not trust Him..... Lesson learned, never pay until goods received. I left One Star it should be Zero Stars, this guy gives mechanics a Bad Reputation.......

We pulled into Ashland and discovered water seeping under the wall. We called Tory and he came…read morepromptly and fixed the leak in short order. Tory is very capable and a very nice person. He saved the day for us. Highly recommend.

It was clear that Kristina with Happy Campers takes great pride in providing high end campers to…read moreher customers. She thoroughly went through every detail of the RV before we left so we wouldn't have any problems. The kitchen was stocked with all the things we needed and even included a mini Keurig machine! The outside bar area was super fun to watch an outdoor movie after a day of exploring. Our family made so many memories! We can't wait to rent again next summer from Happy Campers!

Saved by the super people at All Seasons RV and Marine. Took our RV first to cross town rival who…read moreliterally destroyed our RV electrical systems. All Seasons came to the rescue and fixed everything. Special thanks to Madeline for outstanding service and for her kindness! :) PS they do all our winterizing now too!

Awful service, rude employees. Don't do marine work but won't tell you that until they arrive. They…read moreget overtly offended when you're confused why they are called "RV & Marine" You'd think they would change their name.

Rusted Hitch did a wonderful job replacing our RV roof. Tiffany, Chris, and Elijah were a…read morepleasure to work with, and extremely professional. All three are eager to answer questions, and happily explain processes as they go along. The products Rusted Hitch uses are top quality, and their warranty outline is well presented. We were highly impressed by the level of detail in the work: after removing the moldings/trims, they were meticulously stripped of old caulking and cleaned before being reinstalled along the new roof; when the vents and a/c were put back in place, the self-leveling caulking applied around them was neat and perfect; there was not a speck of trash left on site, and they even rolled a magnetic wheel around the ground to retrieve any dropped/missed staples or nails. Chris and Elijah took the time each day to do the job right, rather than hurry through to get home early. You won't be sorry if you put your RV in their hands.

Short back story. Eighteen months ago our classic 1965 Security Travel trailer was rebuilt by a…read moreBend trailer restoration company. Overall the rebuild did not go well. We have had multiple problems. The latest, in that 18 months, the roof sagged a bit over 3 1/2". It had been sagging since we got it back. Not good for a complete rebuild. We just did not know how bad it was initially or how bad it had gotten. Chris did an excellent job of assessing the extent of the poor workmanship and repairs needed. His estimate was also very accurate and fair. The new roof used tubular steel and was reinforced in one place to accommodate a small AC, that request was added on, if we ever decided to install one. We now have a roof that can handle being stood on if ever needed and it won't sag! Throughout the repair Chris documented the damage, and the installation of the new roof. If he had a question he called, or texted. The communication was very good and helped us trust that we made a good choice in working w/ Chris. Overall my wife and I are very pleased with the experience provided by Chris and Rusted Hitch Restoration!

Jerry's has taken great care of my RV for many years. Always on time and reliable. I highly…read morerecommend their services.

I usually like to support local small businesses, but I would never use this place again…read more They quoted me a price of $1600 to install a tow bar on my truck. The price was good so I made an appointment a month out to have them install it. They said they would need to order parts and would need my truck for a full day so I made the appointment for about a month out. I called the day before I was scheduled to bring my truck in to confirm and they said no problem. When I got there, they hadn't ordered the parts so it took two days instead of one. When the truck was finally done. I went to pick it up and they gave me a price of $2900 instead of the $1600. They originally quoted me when I questioned the price, the crusty old man behind the counter, said never quoted me that price. after a lot of back-and-forth, they finally came down to $2200. I was tired of arguing with them so I agreed to pay it. They asked me how I was gonna pay and I told credit card at that point they informed me there was a 3% charge for using a credit card