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Benco Dental

1.0 (1 review)

Services - Benco Dental

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

Benco Dental Photos

Recommended Reviews - Benco Dental

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2 years ago

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Smilebuilderz - My ruined shirt immediately after surgery.

Smilebuilderz

1.8(107 reviews)
5.0 mi

This is Nate's husband Matt giving a review for the 1st time. So I'm a regular patient with the…read moreSmilebuilderz on Rohrerstown Rd. but I had an appt. for today at 6pm at this location because I wanted to be seen ASAP for toothaches I was having. Now I work in Harrisburg, so thankfully I was able to set this up without having to leave work early. And surprisingly, I even had just enough time to pick up Nate at home in E-town & made it to my appt by 5:45. So far so good. What was not good was the wait, which wasn't explained either. By 6:20, I politely asked the receptionist when I would be seen, especially since I arrived so early (with no paperwork to fill out.) This was also after 2 different patients who both arrived at least 10 minutes after me had been taken back before me. It wasn't until almost 6:45 that I was finally called back. So I was literally waiting for an hour. I'm happy my teeth x-rays were updated, but I didn't expect the bulk of my evening to be taken up by a dentist visit when I only seem to have a nerve problem in my gums.

It was great before it was bought. I would now give it zero stars!!!!!! Everything about the…read moreexperience in dealing with them has been absurd, frustrating, and terrible. We were already on the fence about continuing with them because of the terrible customer service but after this latest episode with their worthless call center not being able to reschedule us for four months after they called to cancel our appointment the day before for some unknown reason. We are looking for a new dentist! Save yourself the time, headache, heartache, and find a different dentist for your kid! Don't waste your time and trust on your kids teeth to SmileBuilderz like we did. I am ashamed of myself for trusting them and now my daughter's teeth will be negatively affected by their poor management of the business.

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Smilebuilderz - Painful ass lump that he forgot to numb prior to cutting and scraping away in her mouth

Painful ass lump that he forgot to numb prior to cutting and scraping away in her mouth

Smilebuilderz - My ruined $230 brand new sneakers.

My ruined $230 brand new sneakers.

Smilebuilderz - My shirt filled with blood immediately after surgery.

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My shirt filled with blood immediately after surgery.

Lancaster Dental Arts, PC

Lancaster Dental Arts, PC

1.6(32 reviews)
4.7 mi

Dentist 10/10 Front desk 10/10…read moreStaff 10/10 I came in from the emergency dentist over in York and just walked right in because I couldn't bare the pain anymore of the tooth that was affecting me. I told them what was happening and within a matter of minutes I was taken back, had imaging done and had the tooth extracted. After they helped me schedule and referred me to another oral surgeon for my wisdom teeth that require sedation. I know the reviews to this dentistry are a little off putting but they're from years ago. I can say I'm so happily taken care of. So glad I came in because I couldn't bare another day.

So my son had his oral surgery and needed to have it in two appointments due to potential setbacks…read more During the first surgery, he was sent home without pain meds, we called after the second day as he had substantial swelling and pain - I could not reach anyone. He suffered through - it was rough. His second surgery, they provided pain meds and steroids to help with swelling - which went very well and healed quickly. Fast forward to my daughter with all 4 wisdom teeth impacted and in pain. Consult and surgery date set without an issue - until roughly a week before surgery - oh "we no longer participate with your insurance" - so now we are back to square one with trying to find a surgeon to help her and guess what - NO ONE TAKES NEW PATIENTS! not impressed... if they were going to discontinue her insurance why not be forthcoming?

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Lancaster Dental Arts, PC
Lancaster Dental Arts, PC - Inside General Dentistry!

Inside General Dentistry!

Lancaster Dental Arts, PC - Beautiful Pediatric Office

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Beautiful Pediatric Office

Weierbach & Genetti Prosthodontics

Weierbach & Genetti Prosthodontics

4.5(6 reviews)
5.1 mi

I had an issue with billing and posted a review about my experience. I was actually contacted by…read moreDr. Genetti she wanted to know what exactly was the problem. After I explained she informed me that she would address my problem and said they would reimburse my full amount. I was really surprised and thank her for helping me out. Within 3 days I had a check in the mail. The fact that Dr. Genetti personally contacted me and took care of my problem shows she cares about her patients. Also, the dental care quality I received was excellent.

I am out of network for my dental insurance. But I checked with the insurance on what kind of…read morecoverage I would have for a comprehensive evaluation and if they used code D9310 for billing my insurance would cover 80% of the $250 charge. I called 2 times and informed billing about the code and when I went to my appointment I made it clear I didn't want to have the evaluation if they used another code. I was told on the phone and at the appointment they would use that specific code. When I want to pay the bill at checkout they told me total bill is $445. I had to pay out of pocket and they would send to my insurance company. The other charge was for Radiographic imaging. I thought everything was part of the evaluation but I paid it thinking the insurance company would pay 80%. They did not use the code number I gave them for billing and out of $445 charge the insurance company only paid $66. When I called billing about this matter they said they don't use that billing code I questioned why 3 times they told me they do and gave them the code each time. This was a problem for me due to being out of work from surgery and didn't have a lot of money to spend for a consultation. I feel I was lied to and not properly informed about the additional charges for the Radiographic. Needless to say I will not go back for the second consultation to discuss what dental procedures they recommend.

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Weierbach & Genetti Prosthodontics

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Benco Dental - dentists - Updated May 2026

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