Milana Auto Group - A Mechanic You Can Trust for Life…read more Milana Auto Group 303 7th Avenue, Wilmington, DE 19805 302‑513‑2316 Hours: * Monday-Friday: 8:30 AM - 5:00 PM * Saturday: 10:00 AM - 5:00 PM I have been going to Milana Auto Group for several years, and I can honestly say this is the best mechanic I have ever had. From my very first vehicle to the one I drive now, Ozzy has been the only person I trust to look at my cars. Every time I've bought a new vehicle, I brought it straight to him because I know he will give me the truth and nothing but the truth. What makes Ozzy different is his character. No matter how busy he is, if I stop by with a concern, he always listens to what I'm saying, and takes the time to explain what's going on. That kind of patience and kindness is rare. Recently, I was going through a lot personally, and on top of that, my car suddenly showed a warning saying "battery power is reduced." I was scared to even drive it. I went straight to Ozzy. He came outside, looked at everything, and instantly knew what the problem was. When he told me the price, I was shocked--but then he said something I will never forget: "As a goodwill courtesy, I'll take care of it." Who does that? Tell me--what mechanic does that in 2026? I dropped the car off the next day, went to work, and a few hours later he called to say it was DONE. What should have cost me around $1,000 ended up costing me nothing because he saw I was struggling and chose to help. That is the kind of man he is. Not to mention his staff--especially the gentleman I believe is his brother. They are all respectful, honest, and genuinely good people. They treat you like family, not like a dollar sign. Ozzy literally saved my vehicle. I was driving around with an issue that could have blown my head gasket at any moment, and with one look he knew exactly what was wrong. His knowledge is unmatched, and his heart is even bigger. For all the women out there who are tired of dealing with shady, dishonest mechanics--this is the place you want to go. Ozzy is upfront, patient, and explains everything clearly. No games, no tricks, no runaround. I will never take my car anywhere else. He has earned a customer for life. If you're looking for a mechanic who truly walks the walk and talks the talk, Milana Auto Group is the only name you need. Thank you, Ozzy. May God continue to bless you with many more customers, because you deserve every bit of success that comes your way. L.

First off let me say that I have been twice with my car and every Time the work is done perfectly…read moreand timely I drop my car off by 12 and it done before 5 no matter what the problem is So last week my whole pipe under my car rusted and fall off I had to use rope to hold it up I called the guys they said bring it in and they will get me the best option And they did they prices are always on point for the work and that is very hard to find when it come to this area I know nothing and they did not rob me I love that The icing on the cake is that every time I dropped my car off they asked me if I was ok leaving or needed a ride that made me feel like I was in a family shop and that they cared I am new to Wilmington me this is the only place I will every take my car!!!!! Thank you soo much to Ozzy and the guys for getting me back on the road and safe

Decades of living Life it has been determine working in or with the public can be challenging…read moreespecially when people will not do their homework and think all results come from one experience. That being said onto a positive note. I recently purchased a 2023 Aviator. A few discoveries from day two however this review is not about Ford. Hidden Hitch is a Hidden Gem. The representative is knowledgeable with products will give an honest opinion when presented and will offer a positive suggestion. Anyone living in the State of Delaware,the business is located in Bear and need this type service with fair honest pricing,clean articulated workmanship you should bring your business here. I live in Philadelphia. You will not be disappointed.

First I would like to say that I never write reviews, but after the way I was treated by Hidden…read moreHitch, I felt compelled to! I recently I had a tow hitch package and break controller put on my 2019 Ford Transit work van by Hidden Hitch (Delaware) and it seemed that it was not operating correctly. Every time I released the break of my vehicle, it lurched forward extremely aggressively. I called and asked if they could take a quick look at it, but the person I spoke to became very defensive and and rude. He dismissively said that it wasn't the brake controller and that it is doing it job and that is just how it's going to work. I repeatedly asked if they could just take a quick look at, but he refused to entertain the idea of doing anything to help. Now I have a $1000 tow package they installed that I am afraid to use! I can not express how disappointed and discussed I am. I hope this helps future potential customers

At a time where service is a forgotten art. In steps Eastern Auto Body. Facts are facts. The man…read morelooked at my car. Gave me an estimate. Ordered the parts before the insurance check came in. When I dropped the car off he said tomorrow. The next day I got a call( I did not have to call him) ( not a story of oh my it's not done) the car was fixed and ready for pick up on time, on budget, great job.... thanks....

Mike and his staff went above and beyond with my little Jetta! They even repaired the bumper…read more Definitely glad someone recommended this shop for VW repairs. If you have a VW and are in the area, these guys know their VWs!

i could not be happier with Benchmark Transmission in Newark. Dante helped me navigate the process…read moreof dealing with a warranty company that was covering a used 2017 Chevy Silverado with 80,000 miles that most likely had transmission issues prior to my ownership. Dante was upfront and honest with me and provided me with options to keep this necessary repair financially manageable. Being convinced of Benchmark's integrity and after seeing their many great reviews, I chose a more expensive out of pocket option to have Benchmark remanufacture my existing transmission rather than take my chances on a rebuilt one shipped from the warranty company. I have put over 12,000 miles on the truck since the Benchmark repair and the transmission is as much like brand new as it was the day I picked it up. There is a reason Benchmark has so many really good reviews - these guys are the real deal, honest, friendly, and they do excellent work. I could not speak more highly of Dante & am very fortunate to have found Benchmark.

The power steering in my car started acting up in Newark, halfway through my drive from Virginia to…read moreNew York. AAA towed it to Benchmark, where the owner did an extremely thorough examination of the car. The problem ultimately resolved itself, but Dante even topped off my oil for free just to be safe. If I lived in the area, he would be my new go-to mechanic.

No option for 0 stars. John has returned a car that wasn't completed twice now. We have a written…read morereport from another mechanic stating that he didn't complete it. What is the most frustrating, is that he refuses to take responsibility and complete the work we paid for.

I am new to the state and I want to get settled with a Mercedes certified technician. I went to the…read moreMercedes location in Wilmington and they were rude and condescending. I read the reviews on Mtech and called more than once and each time I got a message saying they couldn't come to the phone to leave a message that was a month and a half ago. I have not heard from anyone yet.

I've had the misfortune to require repair work on two cars over the last two summers. Based on…read moreConcord Auto Body Shop's reputation we took our Jeep Grand Cherokee for an estimate last summer and were hoping to have it scheduled for repair while we were away for a 2 week summer vacation out west. Concord Auto Body was extremely busy, but Pete was very accomodating and said he could fit us in while we were away on vacation. We were kept informed on the progress and any additional potential work while we were gone. While still away we were informed that the car was ready and we could pick it up when we returned. The Jeep looked perfect when we arrived to pick it up. The car was also immaculately cleaned which was a bit unexpected. Considering we have two young kids it was a very nice sight to see the car look brand new on the inside and out! In June of this year we had to take my BMW 3 series in for a minor scrape on the front left fender/bumper area. I was dreading the potential cost of this one because a family member had scraped the car with his car and we were not handling through insurance. I feared the worst in terms of damage cost even though the damage didn't look "that bad". Again, we arrived at Concord Auto Body on the verge of a trip to the Delaware coast for a week and were hoping we could get fit in while we were gone. Pete, again was extremely accomodating and said they would fit us in. He gave us an extensive review of what would need to be done to fix the damage including several potential addtional significant costs that might be incurred depending on what was found underneath the bumper and the various sensor for park distance, etc. We were again kept informed throughout from the call a week in advance of our drop off as a friendly reminder and during our trip to inform us what was done and when the car would be ready for pick up. Upon our return yesterday, the car was sitting there waiting for us. The car looked perfect like it just came off the show room floor of the dealership. Pete and the crew inside were extremely friendly and we joked around about how my Dad still wouldn't be invited over for Thanksgiving for damaging my car. As I got into the car, I was again floored by how clean the car was on the inside as well as the perfect fix on the outside. I genuinely felt like I was driving a brand new car again! Thanks Pete and everyone at Concord Auto Body Shop. You do fantastic work! I hope I never have to see you again, but if I'm in need of repair work in the future, I will definitely be seeing you!

Great customer service and such quality end product…read more Larry and the team worked with my schedule to complete the job so I did not have to rent a car

I've used High Tech twice for 2 of my cars. Their work is amazing! My cars look great!read more

I have been entrusting my cars to High Tech for many years, from minor dings and repairs to major…read morecollisions. They always are responsive, they work well with the insurance adjusters and help make a difficult situation more tolerable. They do great work and are reliable. Highly recommended. Follow up service when needed is excellent and little things that can come up are always taken care of.

Had 2 codes both were related to timing. Charged me $500 for a relearn. Same 2 codes came back on…read morewithin 50 miles after I got my car back that they had for the better part of a week. Wants another $300 to tell me what's wrong with it. If you have $800 to find out what's wrong with your car without any parts being used this is your guy. If you want a mechanic that stands behind their work than this is not the place to go.

Honest and reliable!! As a single woman I'm always Leary about repair shops…read more From the minute I walked in I felt comfortable. Barry was very honest and kind Fixed my car's problem without any "extra" Highly recommend!!