Cindi treated my face with the Colibri Opus laser. I was told by Cindi the down time from this…read morelaser was at most 3 days. This is over a week later, and my skin is clearly burned. I'm now seeing a dermatologist to treat the burns and potential scarring. Cindi has taken zero accountability for what she has done to my face nor offered me any type of solutions. I have paid A LOT of money for this treatment, I am so upset with my results & how unprofessional Cindi has been through this process. I was never warned or told to expect these kind of results. Cindi clearly does not know how to use these lasers properly. She missed several parts of my face, was performing the lasering after the numbing cream wore off and I had to remind her to go over certain areas on my face because she kept forgetting (did half my face forgot about the other half) Please be careful. I trusted Cindi, I had no idea that these lasers could do damage like this. Unfortunately, in the wrong hands they do please just do your research before going into this clinic.

Cindi has such good knowledge on everything she offers from skin care and health care. I personally…read morehave done her weight loss programs and have lost weight the right way! The food is amazing and she helps you every step. Check her out, you wont be disappointed.

I just had my first visit. The staff was very friendly & the wait time was perfect. parking and…read moreease of finding the office was a breeze.

The office staff were wonderful, appointments were easy to make and wait times very good. I had a…read morebreast reduction done by Dr. Rishavy. I am smaller and that is good. Aesthetically I am very unhappy! I am a full cup larger than what was agreed upon before surgery. I am lopsided and my nipples are not in a line and almost in my armpits. It takes a very structured and uncomfortable bra to hide this. My scars are thick and uncomfortable as well. Dr. Rishavy said my nipples are a little off but overall thought it a good surgical result and I can redo the surgery if I want.

I booked an appointment with a provider online- they did not cancel - just didn't show so I…read morescheduled another. This time I get a message an hour before stating "they can't provide services "to me". Hmmm sounds like discrimination. I politely responded and asked why- got no response from RN Michelle. Oh this is the same nurse who refused to refund my money when I accidentally purchased the wrong package online- stating we can only give you a credit for future purchases- our system isn't set up to give you back your $700... hmmm that sounds kinda like stealing. So then she sends me a list of Duluth medspa patients( by accident) Hmmm sounds like someone is neither professional nor in compliance with Patient confidentiality. I'd take my business elsewhere..... yes I have saved all of our communications nurse Michelle

I called this med spa over a month ago to ask why their August schedule wasn't available, which is…read moreunusual in this industry. Most med spa clients book months in advance. I was told it would be posted "soon." It's now May 31st 2025, and still--no August schedule. When I followed up, I was told they're waiting on one girl who does the services, and she hasn't finalized her availability... because she has another job. Let that sink in: they're delaying bookings because they rely on a single part-time provider. And when I expressed concern? I was told, "You're welcome to go elsewhere." I've never heard of a business encouraging potential clients to go elsewhere--especially because their only provider hasn't committed to a schedule. This is a med spa, not a high school part-time gig. Their glossy website suggests professionalism, but the reality behind the scenes is anything but. If this is how they treat new clients, I can only imagine how they handle reschedules, cancellations, or post-treatment issues. Thankfully, I found a far more competent and reliable provider in Twin Ports after relocating. This place is a major red flag.