I have been going to this location in Kernersville NC after my 1st surgery in June 2022 and I had a…read more2nd surgery Dec 22 2022 so I have return for more physical therapy. I drive 25 mins to this location and its worth every minute for each mile. I come in the door the first thing I have is hello Sheril and I cut up with them so much during the time I am there I have everyone laughing till I walk out the door. The girls at the desk are so awesome they tell me they hate it when its not my day to come. My 2 therapist's are Dresden and Jonathan they explain everything there doing and the goals we want to get done. They are awesome!!!! There is a therapist also there that's not mine his's name is Warren and he is awesome as well. I could go on and on and on about this whole staff. I have been in customer service all my life and worked for a company that I won best customer service nationwide 4 years in a row so I know customer service. If all your locations have this kind of customer service than this Benchmark company will go far. Now I give credit where credit is deserved and bravo this location is awesome and I hope this review gets to all the staff there. Being in customer service I know a customer is quick to make a complaint but as for a compliment it sometimes gets put on the back burner! Again I just want to give them a 100 thumbs up they deserve it. I will referral my friends to this company as well as this location. My motto when I was training new people I would say if you cant make a customer smile than you don't need to be working here a little harsh but true you can feel a customer smiling on the phone if you don't than your not doing it right! Thank you for this staff, Sheril Heard

Great service and care. Warren was very kind and helpful. I would use again. They helped me with my…read morevertigo and gave me exercises to help ease the dizziness.

Dr. O'Toole with Novant Health Brain and Spine ordered X-rays of my spine due to my complaint of…read morefoot and sciatic pain. The X-rays gave the unexpected diagnosis of Scoliosis in the lowest part of my spine. I was shocked and nervous. Luckily, mine was diagnosed sooner rather than later. Dr. O'Toole and his staff were lovely. He suggested core strengthening and flexibility exercises. I requested guidance on exercises and a referral to Novant Health Rehab, in the same building. My Physical Therapy Team is Erika and Ryan. They explained that this won't cure Scoliosis but my strengthened muscles will better support my spine and hopefully slow the progress. Erika did my evaluation and explained the first batch of exercises and gave me an elastic band and printed instructions with illustrations, so I could also do them at home. She was so nice and helpful. Ryan has been doing the actual PT with me and I've been twice. He added more exercises and gave me the revised printed instructions with illustrations. Ryan has also been very nice, efficient and thorough with explaining new exercises and he patiently answers all my questions. I do my at home exercises everyday and my flexibility and core strength is improving steadily. I really appreciate the spacious and clean facility and all it's equipment and tools, especially because it is close to home. The overall atmosphere of the PT area, other staff and other patients is very pleasant. I actually enjoy the appointments. After every appointment they update MyChart so I can read all their notes about my progress. I hope you don't, but if you should ever need physical rehabilitation, for health or injuries, I highly recommend them.

I have visited a couple of physical rehab places before, but I haven't seen the friendly and…read morepersonal service like this one. We were greeted and made to feel comfortable right away. As a former Vet, he has a real understanding of the difficulties of some of the injuries and pain experiences. He offers sound treatments and great advice for continuing workouts at home to aide in your recovery. His prices are reasonable and his staff friendly. I would recommend this business.

my name is John and they helped me so much. I've have had neuropathy in my feet and hands for years…read morereally bad and could not be able to do my activities and since I've been coming and now i can do my activities again and my weight came down and my A1c came down and no more pain. I would recommend place.

I had a persistent headache for about 2 weeks while also recovering from a mild concussion after…read morebeing in a car accident a month ago. I traveled here for business and was desperate for some help. Found Tyler Shelton from some recommendations and reviews I found and he was able to help me with quick relief while also giving me insight into managing my tension headaches moving forward. Not only that I've been able to workout again (running and lifting) and feeling like my normal self before the accident. Will definitely be returning here anytime I'm traveling in the future.

I'm an avid golfer (age 65) and I developed chronic pain in my right hip. My fear was that I'd be…read morefacing inevitable hip surgery. On the strong recommendation of a golf buddy I reached out to Dr. Tyler Shelton to see if physical therapy could offer relief. Best health decision I could have made. After three sessions I was back playing pain free. I recently completed my eight and final PT session and I've incorporated Tylers regiment of stretching and core strengthening exercising activities into my daily routine that will keep me pain free in the future. Swinging free and easy five times a week!

I can honestly say I didn't know what to expect and I was very impressed. The privacy of my issue…read morewas a concern until I got there and met with Britt. This young lady was a God send. I was not embarrassed, she makes you feel so comfortable and not alone in awkward issue. You can share your what is going on to get where you need to get to get them resolved. She is so very professional and yet comforting. Her bedside manner is far beyond any of the physicians, nurses and practitioners that I have met in the past 2 -3 years. She not only provided me with the tools to help me with my pelvic floor issues, she also unbeknownst to her she gave me tools to work with in life. She makes sure the tools are working for you if not she will find it. Then she helps you apply them so you can take it on by yourself once she sets you free. That is why I say she is a God send, she did more in me as a person just from her being the person she is helping women like me. I miss it already!! --Thank you so very much Britt and Noelle :)

This place is really bad. They really don't help you. They just give you a bunch of exercises and…read morethen stand around watching TV and joking. They spend all their time on the computer when they should be literally working with patients. It's basically a glorified gym. If that's what you're looking for, great, but if you're looking for physical therapy from a physical therapist, stay away from this one.

This place is awesome! Andy,Britney, and Alfonzo was my primary therapists. I recently had surgery…read moreon my right knee..and they took their time and listened to me. Very concerned about you as a whole. I recommend this place to anyone who needs therapy. Way to go... Guys and Gals! Thank you for everything! "Rudy"

Highly recommend ORPT. From the initial contact with Beth to working with Jennifer on my specific…read moreconcerns. Friendly and professional staff.

Dr. Spivey is a physician who has many years under his belt.. HE KNOWS what he is doing & what…read moreprocedures are best suited for the injury/pain in question. I had been to various doctors with unsuccessful results & just about to resolve myself to a life of pain at 70 yrs old. Dr. Spivey recommended PRP injection treatments for my torn meniscus; worn-out cartlidge from both knees compounded with arthritis. Dr. Spivey is a Miracle Worker. After 2 injections of my plasma for my right knee; I was able to discard my leg brace and walk normal again with no pain. He helped get my life back. No pain whatsoever & I am able to walk comfortably with no discomfort at all. He is a SERIOUS doctor who knows what he is doing & helps with proven results. I can't begin to highly recommend Dr. Spivey. His mannerism is a bit rigid; but if he was able to successfully alleviate me of my severe pain with proven results; as far as I'm concerned Dr. Spivey is undoubtedly a Godsend!

I have been going to Dr. Spivey at Preferred pain management for a number of years and the Radio…read moreFrequency procedure that he administers to my lower left lumbar helps me so much that it has indeed improved my quality of life. I am back to walking on the treadmill and regaining lost muscle tone. My family is so happy for me that my pain is manageable and I am most grateful to doctor Spivey and his excellent staff. It is so good to feel like my old self again. Thank You Dr. Spivey.~Carolyn Jones~

Since February, I have been coming to the Spine and Scoliosis Specialists at the Greensboro…read morelocation. The facility is always clean, and the front desk staff is welcoming and efficient. I particularly want to shout out my most recent experience. Dr. Thomas R. Saullo is an outstanding practitioner. He has an excellent "bedside manner," always greeting me with a smile, listening intently to my concerns, and responding appropriately with his feedback and recommendations. I trust his medical advice without question. He has also performed a few injections on my injuries. As with his office nature, Dr. Saullo is always calm and professional and operates excellently, explaining his actions as he goes along. I am very thankful to have him as part of my healthcare team.

Dr. Cohen is a wonderful Spine doctor. He takes his time to look over your MRIs or x-rays or…read morewhatever it might be to explain them to you in depth. He also has a very good bedside manner to him.