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    BenchMark Physical Therapy

    5.0 (2 reviews)
    Open • 7:00 am - 3:00 pm

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    4 years ago

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    Lorraine S.

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    3 years ago

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    Novant Health Rehabilitation Center

    Novant Health Rehabilitation Center

    5.0(1 review)
    2.8 mi

    Dr. O'Toole with Novant Health Brain and Spine ordered X-rays of my spine due to my complaint of…read morefoot and sciatic pain. The X-rays gave the unexpected diagnosis of Scoliosis in the lowest part of my spine. I was shocked and nervous. Luckily, mine was diagnosed sooner rather than later. Dr. O'Toole and his staff were lovely. He suggested core strengthening and flexibility exercises. I requested guidance on exercises and a referral to Novant Health Rehab, in the same building. My Physical Therapy Team is Erika and Ryan. They explained that this won't cure Scoliosis but my strengthened muscles will better support my spine and hopefully slow the progress. Erika did my evaluation and explained the first batch of exercises and gave me an elastic band and printed instructions with illustrations, so I could also do them at home. She was so nice and helpful. Ryan has been doing the actual PT with me and I've been twice. He added more exercises and gave me the revised printed instructions with illustrations. Ryan has also been very nice, efficient and thorough with explaining new exercises and he patiently answers all my questions. I do my at home exercises everyday and my flexibility and core strength is improving steadily. I really appreciate the spacious and clean facility and all it's equipment and tools, especially because it is close to home. The overall atmosphere of the PT area, other staff and other patients is very pleasant. I actually enjoy the appointments. After every appointment they update MyChart so I can read all their notes about my progress. I hope you don't, but if you should ever need physical rehabilitation, for health or injuries, I highly recommend them.

    High Point Orthopaedic & Sports Medicine

    High Point Orthopaedic & Sports Medicine

    3.0(4 reviews)
    11.2 mi

    The front-end staff was actually the most pleasant during my visit. The nurse who brought me back…read moreto the room was very dry and short I asked how I could upload paperwork and the lack of response was not it. The X-ray tech was very rude. I asked him to direct me on how to place my shoulder on the table, and he proceeded to grab my arm without permission (I have a messed-up shoulder, by the way) and pulled it down very hard. I asked him why he would grab me that way. He said it's easier for him to do it himself than to explain.... excuse me! Then I see the doctor he asks me what was going on, I explained almost immediately he says to me if I have to do any paperwork about you going back to work I will be saying you can work... ummm first of all I never wanted to be out of work that is not me I'm actually on light duty. Still, my job requires full use of both my arms. How dare you assume and judge me? Needless to say, I will not return there!!!!!

    They never answers their phones, no matter which button you press,…read more Pretend to be Doctor calling, your still on hold for 30min, before the call gets Disconnected from you! They wants you to do everything on the internet, and doesn't get, some older people don't know, or even have time for this! The Staff Shows late up in the mornings, and if you have a 7:45am meeting, it will be 9am, before they will, respect YOUR time! The first hour you stand in lane, even with bad knees! I'm sure that charge for Nicj longer time, than the doctors sees you, maybe 3 times! Which is the same every you go!

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    BenchMark Physical Therapy - physicaltherapy - Updated October 2026

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