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    BenchMark Physical Therapy

    4.2 (5 reviews)
    Closed 8:00 am - 1:00 pm

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    Physical therapy

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    1 year ago

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    Lorraine S.

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    4 years ago

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    7 years ago

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    PT Northwest - PT Northwest, Boone Road, South Salem.

    PT Northwest

    1.2(5 reviews)
    1.5 mi

    I am very disappointed with the customer service I received. I was initially referred in September…read more2025 and did not receive a call to schedule an appointment until early December. At that time, I scheduled both an initial and a follow-up appointment. Unfortunately, I became ill a few days prior to my initial appointment. I called well in advance of the 24-hour cancellation window and spoke with Hannah. I asked whether my follow-up appointment could be converted to the initial visit, with the intention of scheduling a new follow-up appointment at a later date. I made it clear that I understood if this request could not be accommodated. During the conversation, Hannah was very rude and made me feel as though my request was an inconvenience. Her tone remained dismissive and annoyed, despite my understanding and flexibility. I work for a local hospital and fully understand the challenges associated with patient cancellations and no-shows. However, I provided appropriate notice and simply inquired about a reasonable adjustment. I felt as though I was being treated as if I were demanding special treatment, which was not the case. Due to this experience, I informed them that I would not be continuing care with their office and would seek services elsewhere.

    I've called this place several times and no one is answering the phone during normal hours. When I…read moregot through, the lady on the other line can't help because she has no access to get on the computer and the person that was in charge at front had already left. This place has poor service in my opinion. I'm disappointed.

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    PT Northwest - PT Northwest, Boone Road, South Salem.

    PT Northwest, Boone Road, South Salem.

    PT Northwest
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    Avamere Transitional Care at Sunnyside - The bathroom door in our room.

    Avamere Transitional Care at Sunnyside

    1.0(3 reviews)
    1.9 mi

    I spent 3 weeks at Avamere and was shocked at the overall condition of the building. The building…read moresmells moldy & musty, and sure could use a lot of remodeling. There are some very nice caregivers that work there, but having to deal with personnel shortages, and all the other issues, it often wears them down by the end of their shifts. The physical therapy staff is great, and the event planners do a decent job, but the atmosphere has just enough tension to keep the patients restless. The food was the worst thing about being there - truly awful and not that plentiful on some days - heck, I lost weight due to constraint (the one good thing). Even though my room had two patients, the room next door also shared the bathroom. Four older ladies with wheelchairs/walkers to navigate an old narrow bathroom door was miserable. I was given a list of rehab care facility ratings (while in Hospital) and Avamere Sunnyside was at the bottom - yet other Avamere care facilities were quite highly rated...go figure!

    My dad was Sunny side Avamere for 4 months, with in that time frame he came down wth scabies,and c…read morediff . The staff there was hoard it took them 25 to 30 minutes to come help my dad to the bathroom, well as you know when you get older you can not hod your movements as long as you use to, making a person of that age wait 25- 30 min. for some one to come help you go to the bathroom is just too damn long. I would not send my dog there. let alone another human being

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    Avamere Transitional Care at Sunnyside - Rehab Gym

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    Avamere Transitional Care at Sunnyside - Avamere at Sunnyside

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    BenchMark Physical Therapy - physicaltherapy - Updated May 2026

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