Having had a total knee replacement I was required to attend therapy often to regain my strength…read moreand range of motion. Holly Thomas saw me through the whole painful process with knowledge, encouragement, kindness, and understanding. She set high goals for me and expected me to give 100% but I looked forward to the accountability and cheers for my success. I couldn't have asked for a better physical therapist than Holly. She is a beautiful caring person that I credit with helping me get back on my feet quickly. I am having the second knee replaced asap so I can again have Holly be my therapist. I had a fantastic experience and would highly recommend anyone in need of therapy to see Holly Thomas as soon as possible. After all, how many people get showered in confetti after reaching their set goal?

The therapists are great here . I enjoyed each time…read more Laurie, the receptionist, is wonderful and so helpful.

I've just knee replacement surgery on both my knees over the last 3 months and I can't speak highly…read moreenough of the care and service I received by the surgery center and rehab facility in Franklin. Dr Stark and his staff are fantastic! Lindsay and Brittany are wonderful in physical therapy, as well as everyone in that department! I would highly recommend BJIT if you need any orthopedic work done!!

All the doctors that have saw my mom are excellent! Dr Calendine did my mom's knee replacement…read moresurgery after a local physician messed it up and he did a great job! I have saw him as a patient as well and he takes time to talk to you and explain things. I definitely recommend this group of doctors!

Update, because at this point it's a $386 dollar purchase. Results Therapy of franklin TN reached…read moreout to me to discuss my experience. The women i spoke with made me feel heard for the first time since everything unfolded and sounds like she is going to put in the effort to improve their front desk team. I chose to do some research of my own because i wasn't truly satisfied with the outcome again. Thanks for trying but I learned at the end of the day this company is in over its head at this time. Sounds like they got bought out by Upstream/ Ascension Saint Thomas and are struggling with changes and are disorganized. Its scary how the bigger someone/something becomes, the more its able to take advantage of the little people. With more than 1,200 physical therapy clinic locations over 28 states and 5 million patients, Upstream/Ascension Saint Thomas became too big for its britches and they need to catch up. (two visits with grand total of $386 times 5 million is 1,930,000,000.00 Upstream/ Ascension Saint Thomas do better, be more caring and stop thinking about the money. In 2024 your company is worth 924 million right? Thanks. Enjoy your riches.

Incompetent office staff who are very off putting in demeanor…read more Therapist who ask invasive private questions about your private life across the gym while other clients overhear your conversations. Therapist who want to argue about payment when all things are in place with there legal team. Therapist stretched thin as they take care of 2 patients at one time so your therapist time is very short. Go to "Star PT" you will be glad you did! Results is horrible.

The Movement Chiropractic & Manual Medicine is the absolute best! I have been to many chiropractors…read morethroughout my life and Drs. Davis and Treadway (husband & wife) put the rest to shame. I absolutely LOVE that Dr. Treadway does soft tissue work in addition to chiropractic adjustments, because it often so needed. They also offer cupping, dry needling, and other services that l'm sure l'm completely unaware of. They accept insurance too, which often makes them much more affordable than most other chiropractors. I have Tourette Syndrome, which makes me a complex and easily injured patient, and unlike multiple other chiropractors, Dr. Treadway has never ONCE mentioned that I need to stop doing my tics or guilted me for doing them, which I SOOO appreciate because it would absolutely crush my spirit and make me feel so so discouraged. I actually thanked her for that at my most recent appointment and she said something like "Why would I make you feel bad or tell you to stop doing something that you have literally no control over?" She is truly so patient and incredible. Location-wise, they aren't the closest chiropractors to my house (I live south of Franklin and they are in North Franklin), but if necessary, l'd drive even farther to be adjusted by Dr. Treadway because of how much better I feel after her adjustments by her. Highly highly recommended! I also take my elementary aged child who can be a handful and Dr. Treadway is so patient with my child a gives my child such thorough adjustments. My child really likes going to see her. I should also mention that my husband gets adjusted by Dr. Davis and is very pleased with Dr. Davis' adjustments. The 7:00am appointments they offer are very convenient for him because he works close-by in Cool Springs and is able to get adjusted before work. Lastly, I wanted to mention that we would still go to Drs. Davis and Treadway if they didn't accept insurance because they are so exceptional. The fact that they do is just the icing on the cake.

You will love your experience at The Movement! I have been seeing a chiropractor for 30+ years and…read morehave moved a lot, so I've experienced many different ones. I can confidently say Dr. Davis and Dr. Treadway are amazing! My back feels great and I always look forward to my visits.

My husband was admitted to Encompass after two frontal lobe strokes. The quality of care that he…read more(we) received was top notch. Most of the credit for our positive experience goes to our team of therapists. I couldn't have asked for a more compassionate and caring team to help my husband (literally) get back on his feet. They kept me well informed on his progress and deficits and how I (as a caregiver) could contribute to his recovery. The administration and care team went above and beyond for us, showing us a level of compassion and kindness that we desperately needed to stay encouraged. If you are currently trying to make a decision on a rehab facility for yourself or a loved one and feel completely overwhelmed as I once did, I highly encourage you to consider Encompass.

During August 2026 my brother spent a total of 24 days here. His first stay was 10 days when his…read moretime was up they sent him back to the hospital then after a few days in the hospital he was sent back for more rehab then sent home after 14 days. His stay was due to a spinal cord injury. During his stay he progressively lost function and independence! He also received a hospital acquired infection in his blood. They kept him for an extra few days while treating him for the infection they caused. While he was there almost every thing was done for him! Instead of having him practice daily how to care for himself independently they did it for him and used equipment that he didn't have for use at home. When he was discharged he was sent home without any home health and still unable to do anything independently for himself! He couldn't get himself into the bed because they used a lift at the rehab and he had to use a slide board at home and wasn't sure how. He couldn't get his shoes on because they did it for him instead of teaching him how to use the tools to do it himself. He couldn't get onto the bed side commode with a slide board because they used a lift. THIS Place is not a rehabilitation facility! It's a glorified nursing facility. If you or your loved ones hopes are to learn how to be independent at home don't go here it's not worth the risk! Not only did they send him home without an after care program they sent him home without having any one that could help him at home! We are currently looking for another rehabilitation facility that will actually teach him and help with setting up after care programs.

Dishonest Billing…read more Unfortunately, there isn't a rating below one star. Know what you're getting into. I began my PT experience in December 2023. Initially, I was told that working toward my insurance deductible, each session would be $100 out of pocket. It seemed high, but Benchmark was recommended by my doctor. I did 2 sessions a week for a few weeks each time paying out of pocket $100. After 8 weeks, I was actually worse than when I started for multiple reasons, so I stopped. Shortly thereafter, I received a bill for $1,200+ for the balance due on the sessions that I completed. No one ever told me that the $100 I was paying for each session was only part of a $281+ total amount due. At no point did anyone tell me about the total amount for each session. I contested the bill and got an itemized accounting for each session that was shocking. As an example, they bill $69 (per session) for 15 minutes on a recumbent bicycle for your warmup. Some of my sessions were billed to insurance at $361 each. I would never have agreed to start the PT sessions had I known that important detail. I now understand from their Customer Service that this issue has happened previously and is being addressed with training for Accounting Staff. Nonetheless, my $1,200 is still due because I signed the insurance agreement. Subject to being turned over for collections if I do not pay. Albeit never having been told the true amount for each session. After sharing my story with my doctor, his practice has since stopped recommending Benchmark PT. They were not honest with me, and I strongly recommend that before engaging with them, have a detailed session financial quote in writing. In my experience, Patient care is second to financial gain for Benchmark Physical Therapy.

The best part about shattering my collarbone was choosing benchmark for my physical therapy!…read more Casey was so kind on the phone and even ran my insurance without me asking to make sure it was covered. Even under a mask Casey always had a welcoming smile (impressive). Dr. Garells made me feel comfortable and very informed, as I do ask a lot of questions. I was not thrilled to have 9 weeks of physical therapy ahead but Dr. Garrles assured me I would be grateful I did. Along with Dr. Garrels was a very impressive student assisting. Roni was not only very well educated but also funny and thoughtful. We didn't just talk about my injury which was very refreshing. I began looking forward to physical therapy each week and even elected to finish virtually. I do not live in Tennessee and had to come back to NY. I was worried I would have to start all over but instead I got to graduate on FaceTime! Although I hope to never have an injury like this again, if I did I would be right back at Benchmark. Thank you so much to each individual that made my recovery seamless!

Great therapist and front desk staff. I would recommend to…read moreanyone! Helped with my tennis elbow pain from years of multiple sports and lifting.

PacificPro PT and Dr. Mason have helped me regain my mobility and leg strength. Somehow I managed…read moreto tear the meniscus in both knees, which left me having to hold on to walls or counters to walk around my house and eventually using a cane. After being treated at PacificPro I have regained strength and muscle in both legs and rarely need the cane. I feel confident and strong again. Dr Mason is so knowledgeable, encouraging and tough!! Ohh it hurts so good!! Naomi, the front desk manager, is friendly and accommodating with my schedule. She always greets me with a smile. I definitely recommend PacificPro

Andrea takes such good care of me! She has such a healing…read morepresence and wisdom that can take acute situations and put them at ease with her knowledge and skill. I would 10000% come back and recommend her services.

Hi there! I am so bummed that I didn't write this review much earlier in the year, but life has…read morebeen super busy with my new baby rainbow boy and rainbow girl. Having two kids is life changing, but I love it so much! This review is for Andrea and Kuzu (Kuzu) no longer works there. I was able to see Modus through my (Kaiser) insurance at the time and I went only for fertility support during my rainbow journey. Since my pregnancy journey is over and I have two rainbow miracle babies, I am ready to share my short story. I have been pregnant 5X, lost 3, and gave birth to one rainbow girl in 2012 and one rainbow boy in 2019! With my last pregnancy, I was a nervous wreck and I didn't want to pay for IVF so I did my research. My neighbor suggested acupuncture as she struggled with m/c too and she had a successful pregnancy so I took her advice! Being an older mommy at 40, I was high risk and considered a geriatrics mom at Kaiser. I was lucky enough to be referred to an amazing RE, Dr. Rosenkratz @ Kaiser, and loved him so much!! I was so lucky to have seen him as it was perfect timing cause he left Kaiser and started his own practice a couple mothers after I got pregnant. As I mentioned, I was a nervous wreck! He really changed my world on top of Andrea and Kuzu. I really owe it to them as they were my wingman support team for my 2nd pregnancy. Prior to getting pregnant, Andrea suggested for me to try the "Whole 30 program" and I must have been super fertile cause I got pregnant at the end of the Whole 30 program. With RE, I had 5 polyps removed from my uterus, started to take supplements, and within 2 cycles I got pregnant and had a successful pregnancy. I stopped seeing Modus after my 2nd trimester. I was a nervous wreck the whole pregnancy but wanted to thank Andrea and Kuzu from the bottom of my heart for being my support team when I felt truly scared my whole entire pregnancy! I didn't feel at ease until I was able to carry my baby boy in my arms after he was born. I am truly blessed and my life is full of joy with a dream that came true! Thank you Modus for all of your support and assistance during the most scariest time of my life. Andrea is seriously the best!!