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BenchMark Physical Therapy

5.0 (4 reviews)
Closed • 7:00 am - 6:00 pm

Services - BenchMark Physical Therapy

Physical therapy

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2 years ago

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Lorraine S.

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3 years ago

Easy peasy to get in and out with flexible scheduling and a clean, pleasant facility!

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Lorraine S.

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8 years ago

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5 years ago

nice friendly staff my therapist focused solely on my needs great experience very professional and sufficient.

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My daughter is back in school and spiked a fever on Friday. My pregnant wife panicked and so I took…read moremy kiddo here to get tested for covid. Negative, thank goodness. They test later than the one in Grovetown and we were happy to hear that. They allowed me to wait in the car with my daughter and called us for the test and then again when the room was ready. The doctor was patient and didn't rush examining my daughter. Only reason for not 5 stars is because they took her temp under her armpit and claimed she had no fever and was reading normal. I got her home and my wife checked and it was 99.5 so while not 101, it's still elevated. If anything, I'd come back here again.

This is only a partial review but I came down with strep over Easter weekend with the worst of it…read morehitting me Easter Sunday mornings. Many friends recommended MedNow so I drove out of my way to go there just for them to be closed because of the holiday. They need to have a specialized voicemail indicating they're closed (they have a generic one that doesn't indicate if they are closed at the moment or just busy/not answering) so I did call and didn't talk to a person, and Google said they were open, so they also need to update Google hours for holidays. I'm not sure I'll ever make that drive again when there are closer options for me that had better communication about their holiday hours. I'm sure MedNow offers good care but I unfortunately didn't get to experience it and it was such an annoying situation I don't plan to try them again.

Action Physical Therapy

Action Physical Therapy

(3 reviews)

Upon arrive you check at the middle door. First appointment, be prepared to fill out a lots of…read morepaperwork about your history. After that you will be call to the back to for you evaluation. My doctor was very welcoming and energetic. When thru all try of exam to determine, what is going to be the best treatment for me. After all that we took a tour of the facility before I check out and set up my future appointment. I had a great experience so far and there was plenty of parking.

I'll begin with the parking. There's very few feasible places to park and much of the spaces that…read moreexist are occupied by the employees. In my own experience when working in a service environment, it is typically expected for employees to park further away from the business in order to allow clients/customers to have the best parking options available. Huge thumbs down on this issue. Now for the actual business, I was disappointed, (and that is being kind). I was escorting my other half for his sessions and was truly astonished when he was given different exercises to do and not being monitored at all. He would often finish what he was instructed to do and have to sit and wait a while until someone noticed that he was finished. This was primarily due to the therapist having 3 or 4 other clients that they were giving instructions to at the same time. When someone finally noticed he wasn't doing anything anymore then he would be instructed to do something else again while still completely unattended. Finally, he was to get massages by the therapist there. Their massage therapist hurt him every single time. He was being far too rough and when told that what he was doing hurt, he completely ignored him and just continued. The staff is friendly and that is where the 1 star was earned. He is having a surgical procedure done next week that will require therapy afterwards and I can easily say that he will not be using this establishment.

BenchMark Physical Therapy - physicaltherapy - Updated May 2026

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