There is always miscommunication with Max, there is always some sort of delay with their time…read moreschedules, would schedule a date and than would say "we are busy we can do it the next day when we already arranged the times. Very very poor with communication skills.

We just had our kitchen cabinets fabricated and installed; the outcome was impeccable! Cabinets are…read morewell made with superior craftsmanship and finishing all around. The whole team, from Denys for design, Max with project management, the two awesome gentlemen with delivery and Eugene for installation was fantastic - really friendly, fair, capable and professional people. Thank you so much for making our remodel experience smooth and enjoyable - we couldn't be happier! We plan to use you for our upcoming bathroom remodels very soon!

........Just got a kitchen from them Erica is very friendly…read moreand knowledgeable !!!!!!!!!!!!!!!!!

We had four bathroom granite countertops installed by Pius Kitchen and Bath. Most of the process…read morewas excellent, but surprisingly, our experience ended on a sour note such that we will not use Pius again and recommend caution to anyone who does. Sophie, the manager at the very nice Pius Tacoma showroom and our only contact in dealing with our project, was very helpful in all aspects of selecting the granite stone. A trip to the Pius warehouse in Seattle 's SoDo neighborhood near Century Link Stadium showed quite an impressive operation as we selected our stone panels. The installers did an amazing job of measurement, stone cutting, and tight fitting installation - but that is when things began to go wrong. Pius has great prices but be forewarned, they only install and are not responsible for anything other than putting the countertops in. You are responsible for tearing out your old countertops and preparing your home with floor coverings to protect from dirt and dust. That's OK as they made it clear that is how they operate. And there is a lot of dust from cutting the countertops in your driveway or front yard that they "try" to clean up "as best they can". Our problem and deep disappointment and let-down was their refusal to address the inadequate final cleaning of the countertops. The installers left a residue of fine dust and a thin film of glue that blemished the luster of the countertops. The head installer did wipe down the countertops with acetone but never changed rags and left a covering of dust and film. We asked him about it as he finished, and he said we "could use Windex for a final cleaning". OUR MISTAKE - We should have insisted right then that he redo his cleaning to remove the dust and film because as we found out after he left, our attempts with Windex did not remove the thin film of glue on the countertops. We emailed Sophie detailed pictures and videos of the blemished countertops along with observations proving this was dust and a film of glue that should have been removed by their installers. And we asked her to send someone to inspect and fully clean the countertops. Additionally, a 3rd party contractor we used to remove the old countertops who is a contractor Pius routinely works with also told Sophie the countertops were not properly cleaned. To all this, Sophie never called to clarify our comments and instead emailed a response that what we were seeing were "normal stone defects" they could not take out. Her comment was totally false! We researched cleaning products and to our great relief, we were able to clean the dust and film from the countertops to our full satisfaction. However, the blatant disregard for customer satisfaction and owning up for something they were responsible to handle soured us from doing further business we were planning to do in remodeling our kitchen. We will never use Pius Kitchen and Bath again and don't care how good their prices might be. If you still decide to use Pius, be sure to observe and carefully inspect the final cleaning and insist the installers fully clean your new countertops to the same luster you see in their showroom.

We couldn't be happier that we chose Gentry Custom for our kitchen refacing. They are kind, honest,…read morethoughtful, positive and take pride in quality work. We liked how they do the work themselves (instead of hiring others) and have high standards for excellence. When we couldn't afford an add-on for the bid, they decided to surprise us by generously throw it in for us free of charge anyway. They are a couple of good Christian guys who actually care about people, care about their work, and care about reflecting God's love. In the past, we have had challenges with contractors cutting corners on quality, taking way longer than expected and continually raising the price. Working with the Gentry's was the opposite of our past horror stories. They finished when they said they would, they ensured it looked excellent and they were totally honest and upfront about the price. I would work with them again in a heartbeat and recommend anyone else to as well!

I couldn't recommend Gentry Cabinet to enough people. After looking at pull out shelves for our…read morekitchen for the last 10 years we finally did it, and I'm not sure why we didn't do it sooner. The amount of room and functionality gained has been unbelieveable. Aaron came out and measured everything giving us his expert opinion on what would work best for our space. The installation was done quickly by Aaron and Kevin and after 6 months I'm more in love with my shelves than when they were installed. I even convinced my 75 year old mother (who is very hard to please) to work with Gentry and even she has wonderful things to say about the job they did.

Paul came to my condo to repair two cabinets that, after 20 years, needed some TLC. He was on…read moretime, charged a fair price, and did excellent work. I will definitely call him again if I need cabinet work done.

Paul did a great job on our custom cupboards and mounting the concrete countertop! He did our last…read morekitchen remodel 12 years ago, too, and did really nice work. He does particularly well at unusual tasks.

Amazing customer service! Molly was an absolute joy to work with--professional, friendly,…read moreknowledgeable, and always quick to respond to our many questions. Thanks to her, my husband and I had a smooth and stress‑free experience. We'll definitely be buying more flooring from Contract Furnishing Mart in Fife, WA, and recommending them to friends and family. Ask for Molly!

I would recommend CFM for your flooring needs. Great…read moreknowledgeable staff that gets ya goin the right direction. Great to see cabinets and counter tops there.

Fabulous work by Josh ! My ideas executed beautifully! Designed a very functional closet!read more

I had a great experience working with Custom Closet to help built out a new custom closet a master…read morebedroom at my townhouse in Seattle that was recently damaged from a ceiling leaking due to home construction damage (the damage wasn't caused by them and it was not their fault!). Initially, there was a mix up in terms of my job request to them to build our a closet, but when the issue/problem happened, The Custom Closet Company owned up to it and really showed that they genuinely wanted to help my resolve my issues. All on-call contacts and e-mail communications I had with them were professional and they were prompt in providing honest answers regarding situation/timeframe of when the job could happen. What I liked was that the company was quite dependable. Once they understood the scope of work, you got the design, choices to pick/opportunities to provide feedback and select the options like colors/additional add-ons, and things generally flowed quite well. Unlike my experiences dealing with other contractors, they were pretty dependable and you could count on them holding up to their promises in terms of price estimates, timeframe of when the job could happen, and the duration of the job. Given how professional their company was from pretty much my interaction with all the individuals there (General manager, office lady who picks up the call and designer), I would definitely use them again when the next opportunities to remodel/custom make cabinets/closet/workspace at my townhome in Seattle in the future.

The ordering and selection process went well, initially…read more However, the necessary changes that needed to be made to the order were never executed. This resulted in cabinetry that could not fit the space. I was blamed by the owner, but because all information was corresponded via email, the owner messed up the order and it was glaringly obvious. After several emails back and forth I was promised a check amount in refund. At no point did the owner measure the space, walk me through the plans and details, nor said they were sorry for screwing up. I am supposed to get a check refund when they return on the 2nd. If done, I will change my review to a 2 star review. Be careful folks.

We have used Kayron for many projects over the last 20 years for two different homes. The latest…read moreproject was my favorite. Originally, I thought I would just refresh my kitchen as Cupboard and Clay has a great selection of unique tiles and cabinetry but we ended up doing a complete redesign within the existing space. The design work Kayron did was beyond what we could have imagined ourselves. The attention to detail and innovative approach to a space is so worth it. I am glad we did not limit ourselves and went ahead and did a design consult that went beyond replacing tiles and cabinets. Kayron is so patient and thorough. She listened to our needs and really understood how we use the space. There was no cookie cutter approach to her design. She was also extremely responsive when we had questions when the contractor was doing the work. I will use Kayron on my next project!

This is not a product review as I was not able to get anything from this guys. I tried to get a…read morequote for my kitchen replacement project (from New Leaf Cabinets & Countertops which now part of cfmfloors ). I had all cabinets sizes with exact list of what I needed. I sent quote request to this guys with several pictures of my kitchen that shows layout. But after several back and forth they were not able to provide me an estimate. They require you to do this over the phone even if there is zero reason to do so. They had all necessary information to provide estimate for me but they just wasted my and their time. PS: and Yes I did call them but they did not respond

New leaf did a beautiful job on a new kitchen that was part of a total condo reno handled by a…read moredifferent company. Our new kitchen is beautiful and the crew at New Leaf did amazing work. Every person I worked with from the owners, designers, and installers were professional, flexible, and dealt with my type A personality during a stressful time with aplomb. I recommend New Leaf for your next kitchen, I am very pleased with their work.

This company has taken me for $8500. Company closed without any work done or a refund. I've…read morecontacted customer service several times as well as the sales associates that I worked with no satisfactory response. They weren't willing to provide the owner's contact information. No ethics, no integrity. They have the money of so many customers. I have filed a complaint with the attorney general, just as others in the same situation with this company. https://fortress.wa.gov/atg/formhandler/ago/ComplaintForm.aspx

Company requested and received full payment for a set of kitchen cabinets. I'd worked with them…read morebefore on a different project and had no reason not to trust them. Two days after we paid they closed their doors, no contact, workers left standing at the locked door and empty building. Owner is David Earl Sizemore of Gig Harbor. This is outright fraud and theft, filing a complaint with the WA Attorney General.

The comments the owner left did not address any of the issues that happened during this job. The…read morePlumber told the crew exactly where to cut the cabinets and they didn't do it. So your answer means absolutely nothing. How about adressing that you put the wrong size cabinet over the stove so I couldn't put a microwave in and how about you address the fact that there was only 29 inches rather than 30 to even attempt to put a microwave over the stove. How about addressing the fact that they showed up at my house Under the influence and one of your crew yelled at me in my kitchen and called me a liar. How about dressing those things Linda . How about addressing the fact that they had to come back three times and fix things that looked terrible. I stand by my rating if I could give you zero stars I would. Nothing you could say could change my mind about your horrible company.

Linda has great understanding of our project, suggested suppliers we visited today, another…read moretomorrow. Stan